Walmart needs to fire NORA. She thinks she's the owner or boss of anyone who walks into Walmart. He needs to sit down and continue to check receipts not worry about everyone else. Worst person to place in front of Walmart. The person you see when you first walk into a store is suppose to be the face store and make your visit good but instead she ruins it. read more

The Regional Manager whose name starts with an S.... helped us out HUGE... we had a tire blowout, ........ an emergency situation and even though her dept was closed... SHE OPENED FOR US... this CUSTOMER SERVICE THRIVED... .... It was the best me and my Husband ever had... read more

Just spent $200 at Walmart on grocery items. I checked out and paid via debt card. As I exited the store I was stopped by an employee who blocked the exit. He stated that I "could not leave without presenting my receipt" which I was unable to locate. He then summoned the supervisor who went to the checkout line to verify I was checked by her. While waiting for the process to be completed a second member of the door blocker staff told me to "get out of the way" (really!!). By the time they got done with this unlawful profiling, my ice cream and other frozen items were soft and liquid upon arrival at home. I called and spoke with Jesse "check out supervisor" and informed him of strong arm tactic's and poor customer service. He committed to counseling them and offered to replace the melted frozen products. My next experience will validate the adjustment. THE LAW IS CLEAR California Penal Code (CPC) §490.5(f)(1) provides that "a merchant may detain a person for a reasonable time for the purpose of conducting an investigation in a reasonable manner whenever the merchant has probable cause to believe the person to be detained is attempting to unlawfully take or has unlawfully taken merchandise from the merchant's premises." Oh: I also forgot that I walked the isle looking for a staff member to buy Harry's Blades. I found a staff member and he said he did not have keys for the Blade Vault and walked away without offering to find someone. read more

Was literally chased by a cashier at the garden area while walking out with 2 bags of Christmas chocolates with a receipt in hand. How ridiculous is that? We're a family that pays for the tiniest things like loose nuts & bolts and get chased down like this! Don't even bother bringing your car in at the tire center either. Took my son's car around 2 years ago just to get a tire patched. Was told the wait would be an hour. Kept checking on the car's update & 3 hours later after killing time in the store, the tire did not even get patched. Was so upset and took the car key and drove to Ramona tires. read more

What the F..... happened to Walmart, this is the worst store, I've been shopping here since they opened. They have not only gone down hill they hit bottom, I'll be shopping at local grocery and target from now on. So they ever restock every?!!!! read more

What can I say. Big store. Good to great prices, but surprisingly, they are frequently out of items or don't carry them. Produce is generally pretty good. Very busy place. Sometimes lines are long without enough cashiers. I will continue to patronize the store while in Temecula, but I have mixed feelings about the place read more

Awful experience. Asked this lady at the fitting rooms if I could head inside one and she directed me to a room next to her. Not even two minutes later she's banging on the door and unlocks it before I could say HELLO?? And then she didn't even apologize, she said "why didn't you hear me knocking?" And I replied "i did, you didn't hear me before entering while I'm naked..." and she snickered like it was a light hearted moment. Needless to say I was very upset by her lack of professionalism. Additionally, I was wearing pants that had a tag on it from forever 21 and she proceeded to scream at me for the tag and I turned to her and showed her the tag that it was pants NOT EVEN FROM WALMART. She screamed "YOURE GONNA STEAL AND NOT PAY FOR THOSE?" I was so aggravated by her entering the change room with little to no time for me to answer and then ACCUSING me of stealing. I showed her the tag and instead of apologizing for the false accusation she said oh sweetie. Like how unprofessional?? read more

I don't even want to give this store a 1 star!!!! Yesterday at Walmart my friend and I were shopping and she was pushing the stroller for my 6 month old son, and we were crossing the Isles and this lady McKayla was walking so fast pushing a cart for pickup orders! And she didn't stop even though we were as clear as day in the isle right in the middle and she rammed my sons stroller!!!!! And continued to keep going forward!!!!!! And she rolled her eyes at us! So once I was home I called the manager and he could give a shit less he acted like I had no reason to be upset!!! And he refused to give me his name!!!! I'm so disgusted and upset with Walmart read more

We went in to buy a mattress and ended up picking up a couple other items. After we paid, my husband noticed a price discrepancy on the receipt and so he and a manager went to check on the item. The manager asked me and my 6 year old to stand near the customer service area with our two carts until they got back. No problem. My daughter noticed a cart of go backs and saw a pillow pet and she loved it. She held onto the cart to look at the pillow pet as an older male employee came and pulled the cart from her. My husband who had just returned, said "excuse me sir, can you please say excuse me before you push the cart next time. She almost fell." The gentleman proceeded to look my husband dead in the eye for about 3 seconds before he said "NO." My husband was shocked but no longer gave the guy any attention. He walked to the customer service desk to report the incident that had just occurred. As he was walking to the desk, the older employee tried to stop my husband to talk, but my husband said "no, I'm done trying to talk with you". After about 4 attempts the of trying to talk, the employee starts pointing at my husband in the face and going off on him (in front of the two customer service employees). At the end of the his rant he yells out "F$CK YOU" in my husbands face and storms away. The two young ladies just looked at him in disbelief. The incident was reported to the manager. Who knows if anything was done. So rude,disrespectful and disappointing. I guess that's Walmart for you. read more

Zero stars please! I hate shopping at Walmart. Occasionally it's the only store I can find what I need. Crazy crowded and checkout takes FOREVER!!!!! read more

After losing a baby in my second trimester, I pushed back against using WIC (for the six months postpartum), bc Its so difficult to think of. That said, I went to this Walmart today. Nothing is clearly noted as WIC, and we asked three different associates (one about cheese, another about milk - while he was stocking the shelves), and lastly, about cereals. Everyone was completely clueless. We did the best we could to get the accurate groceries, but something wasn't covered when we went to checkout. We asked the cashier, what was NOT covered, and she didn't know. I asked her to return the 10-12 items and just ring them up one at a time and we would know what wasn't covered. She wouldn't do that. She called over a manager (took 10 minutes for anyone to show up) who told her to do the same thing, after she (the manager) voided out the full transactions. The cashier still couldn't figure it out! So, I told her that I'd just like to forget about the WIC purchases, as it was super upsetting to be dealing w the loss of the baby AND the lack of understanding from the Walmart staff. I asked her to please just ring up the items in my cart, so I could pay and GO! Nope. She wouldn't. I said, well, "F it." This is BS. Keep it all. I decided I'd leave without anything at all. I walked towards the exit and asked a greeter to speak with the manager on duty. A very young (22-23 year old male) came up, and I explained what had just happened. He started to make excuses about recent changes with WIC, and that's why the staff, cashiers, AND managers didn't know how to work with WIC in any capacity. I asked how I could make a formal complaint. He told me to call their 800 number. As I prepared to leave, I asked the young man if he was the site manager for the day, and he said, "no, she is." He pointed to a woman who had been there listening to me the entire time, but did NOT attempt to ask me what was going on or be of assistance. I walked over and asked her how I'd go about making a formal complaint. She told me to go online. So, the employees who work with the items sold at Walmart don't know....the cashiers don't know. I talked to three managers, none of which gave a name, nor did they try to make anything right, nor did they know. I shopped, literally, physically disabled as hell, for more than an hour, and I left with nothing. This is THE WORST Walmart I've ever been to. No one knows ANYTHING, and if anything, the staff tried to blame ME for not knowing how things work. I absolutely hate Walmart now, and if I ever walked inside one again, it would be too soon. If I could give less than a star, I would. read more

Beat service I discovered is online ordering, free pickup. They do ur shopping, u pick up and no lines. Great time saver! Thank you Walmart!

Had a wonderful experience with Ty today. I wasn't sure if I could pay my credit card at the register or at customer service. I must have looked confused, she came right over to me to ask me if I needed help, not only did she answer my questions, she took me to a register and help me with my payment! She is great at customer service!!!!! read more

I had excellent customer service in the Auto Center from Brandon! Brandon because you are so in tuned to customer service, you answered all my questions and you walk me through how to put a battery in a key fob. Thank you! I hope this message gets to your supervisor. I appreciate your kindness and professionalism! read more

It's been years since I've been in a Walmart. Probably due to those fb pictures that float around of Walmart shoppers...lol. So I went today to get some gas additives. SEA FOAM, if you haven't heard of it check it out. Great for cars a couple years old or older. Cleans up the injectors, throttle body, plugs and more. So I grabbed my additive and I thought might as well look around on the way to the check stand. Been looking for a corded 3/8 drill. Portables are great but if you need it now and it's not charged....what's your go to? You guys know what I mean. So I couldn't find one anywhere and low and behold they had a few different ones to choose from. Made my day and my father's day present to myself! read more

Walmart Supercenter - Good stuff - Department Stores Near Me - Temecula, California

I like going to this Walmart over the one in Murrieta because it have the grocery section including a bakery and fresh produce section. However, be careful when picking your produce here because I have ended up with a few items that were already bad when I got home or went bad very quickly. The parking lot can be a nightmare but have some patience and try not to go in the middle of the day, and you should have some luck. There are no solar panels here like the one in Murrieta yet. They have self-checkouts inside which I also enjoy. The regular lines can take a while. My advice is to not focus on the line but rather the cashier to determine how speedy he or she is at scanning. The best thing about all Walmart's is the savings catcher app you can use after each purchase to scan your receipts and compare prices. read more

The associates here are trying their best during this Pandemic and I can see how hard they are working. Management on the other hand is truly terrible at this store. The good managers were either fired unjustly, quit, or transferred. Some of the rudest CUSTOMERS shop here, the maintenance team will make the bathroom BEAUTIFUL and not even TEN MINUTES LATER it will be a wreck. The workers here are so friendly and helpful but they shouldn't have to put up with ridiculous B.S. from customers or management. If you are a rude customer then you do not deserve their courtesy. These people are him an beings and deserve BETTER than what they are getting read more

Horrible customer service. Tried 3 different associates for help and no one helped us. Will not return.

Since COVID, we started using curbside pickup. My experience at Walmart was really good. This was because even though the store was out of a product I had wanted, Isaiah (I think that was his name) sincerely apologized and asked for a description since the automated computer software did not come up with a comparable match. Isiah could see my distress and offered to go search the shelves for a comparable product himself. He was going to do this for me even though he didn't have too and by all standard protocols, they did all they could do. Thank you Isaiah for thinking outside the box for me and caring about my predicament. You are a champ and I am sure a true asset! Walmart, you are lucky to have him and customers are blessed by his service. read more

I love this Walmart. We are seniors and use the curbside pickup at 0700 and have had the best of care and the sunniest happy people help us. They shop for us at prices that are not marked up, deliver it to your car trunk, and there is no contact due to COVID. We feel safe shopping here and so thankful Walmart is supporting its seniors and those with health concerns this way. Thank you so much! read more

I only come here for ammo because the prices really can't be beat. Seeing how this is a Super Walmart I could only wish the outdoor section would be Super too but it's not that big. I wish they would go back to selling firearms because I couldn't imagine how much they would charge for a 1911 or an XP. You can also buy ammo at this Walmart at anytime but at some Walmarts they stop selling ammo at 10pm. A lot of times you will see a box of 100 rounds for 26 bucks in 9mm which is a great deal. I usually get a box of 100 for 32 bucks in the .40 cal. Walmart is definitely a great place for factory ammo but unfortunately they don't have reloads. Walmart will continue to be my place for ammo. read more

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I mean, it's Walmart. What do you expect? That being said, this is a big Walmart and everything I need seems to always be in stock.

My favorite store to shop at. I shop 6am nice and clean. But after 4pm gets kind of crazy business. So shop early. Just about everything you could think of at a great price. read more

Had to grab something from the electronic section in the morning but no one had the key nor was there a button to notify an employee that I needed help I asked around but apparently no one in the area could figure who was working at electronics or where the key was. I waited for twenty minutes and still no one came so I left and I'm never go back to this Walmart again read more

Walmart, what can you say about it? Yes, it's a very popular place to shop. And rightfully so, if you want to save money. If you don't like the shopping here then you just don't go! The past few times, recently no less, that I have been there I contacted employees working the floor inquiring of certain items' locations. I was not met, as others have posted here, with poor attitudes. As a matter of fact 3 of the last 4 inquiries I made the employee went out of their way to walk me to where I needed to go (which I was not asking them to do). To me that is above and beyond, when they could have easily just told me which aisle to go to. I have seen a lot of asshole customers being loud and abrasive towards staff. It is possible some (all) of them have mental health issues. Who knows? Some people are complaining that they stop you as you exit to check your receipts. This has been written policy for years, they just recently started enforcing it. Why? Because of all the shit bag drug addicts and kleptomaniacs (mostly drug addicts) who frequent and steal stuff! The theft from here and other places we law abiding types frequent causes prices to rise if it is just tolerated with a blind eye. Get over yourselves already! Do you bitch when you have to show your receipt at Costco? They do it for the same reason, albeit they don't have as severe the problem like a Walmart does! Don't fret either way! It is mostly for show, no different than how TSA operates, and to try and prevent criminal POS' from absconding with merchandise. They really don't look all your stuff over if you are Joe / Jane Blow. Now, it is time for me to complain about THIS Walmart in particular: over two months ago the wife was looking to buy some NFL related kids gear for the wee ones in our extended family. She could not find ONE SINGLE item of the two LOCALLY ESTABLISHED teams: Chargers or Rams! She found plenty of "other" teams clothing paraphernalia though! The biggest assortment was RaiTurds clothing/gear. Racks of this crap galore! Did not appear it was moving out the doors very much, unless the five-finger discount was taking place. She spoke to a store assistant manager and pointed out that this team was from Oakland and that there was NOTHING representing the two local (L.A.) teams. At that time the assistant manager agreed and claimed she would speak to the person making the purchases and find out when L.A. gear would be in. This person made the promise of calling my wife with the details. NEVER happened. Each time we venture in we scan the sections, but nothing new / L.A. related. The wife claims the stuff on the racks has not moved, having marked a tag 2 months earlier to prove her point (I think it was actually a booger lol). This other day we see the same RaiTurd gear on clearance racks (see photos). They cannot GIVE this stuff away! Marked down from $14.97 to $4.97 to $3.00!!!! And still loaded on the racks! LMAO!!!!!!!!! If I were the manager here I would seriously have the person making the orders (purchasing agent) called in on the carpet and chew some ass. They are losing money in this category of items, which is not good for the store overall. So, based upon the above my Walmart gets 3 stars, because it is A-OK in my books. But, if they square away this little problem post haste I may be willing to bump it up to 4 stars. I'm out....... read more

Walmart Supercenter - Crap that doesn't sell! LMAO - Department Stores Near Me - Temecula, California

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I really do love coming to this Walmart but the employees literally don't say good morning goodbye have a great day. Even when you say good morning to them they still don't say good morning back. I'm not sure if no one was taught customer service or everyone's just rude but just a smile and a hello and a goodbye really makes a big difference in this type of business. read more

It's really hard to rank one Walmart over another. This one in Temecula is definitely the worst one I've been in. Besides the few murders that have happened there, the management down don't care. Not untypical to find gross substance in the corners, don't bother calling. Nobody answers. But at last it's the close one to me. read more

This location is a joke. It is always way too busy, no parking, and checkout lines are super long. I will gladly drive out of my way to a different Walmart because this one is so bad. Surprised the Fire Marshall hasn't ever paid them a visit with how many people they let in at one time. read more

I was here shopping and I was impressed with the cleanliness of the store. They were handing out mask for those who needed one and they had plenty of hand sanitizer. The store was stocked well and there was plenty of goods, lysol and toilet paper. Plus, it was not that busy and when I was walking around people were social distancing. Thank you Temecula and the thank you Walmart. I also would like to extend a special thanks to the employees of Walmart working hard and making sure that the store is stocked. You all rock. Be safe be well and God bless! read more

I hate going to Walmart but I was in desperate need of some snow gloves. I came in and it took for ever to get any assistance and once I did. The lady said we dont have them boo. read more

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My mom and my 80 year old Grandma went shopping there yesterday and they were having a great time shopping together until they checked out and went to leave. The door lady Mary Ellen that checks receipts on the way out checked both of their receipts and eventhough they paid for everything they got like they always do she still treated them like they were thieving criminals. The worst part about her is that she told my mom that my grandma couldn't take the electric cart outside to the car to unload the groceries and that she would have to unload her cart into my mom's cart and leave the electric cart inside and told my elderly Grams who can hardly walk that she would have to walk outside to the car. Of course my mom said no but this is a unacceptable way to treat my elderly disabled Grandma who can hardly walk, how dare her treat my Grams or anyone with a disability this way. She needs a new job that she doesn't have to interact with customers bc she clearly doesn't know how to treat them and she shouldn't be the face of walmart! read more

This review is for the automotive department. Quoted me 1 1/2 hours for an oil change. We're going on 2 now. They've been telling me "5 more minutes" for the last 1/2 hour. Will never come here again read more

Gave them a one star because we can't rate it a zero. Let's start with the oil change: I mean I'm not expecting Mercedes or Lexus style service, but when they can't even figure out what weight oil they have to put in a vehicle, that's pretty sad. On top of that, it took ten minutes before anyone acknowledged that we were waiting for an oil change. And after my vehicle was done, when we got in it to drive away, the shift level (millennial antitheft device) and the steering wheel and door handle had oil from the technicians hands all over them. Secondly, as I was waiting for my ever so horrible service with the oil change I decided to peruse. I was pretty excited to find a set of chains to fit my vehicle for my trip to the winter states. During my quest to find the correct size, I realized the chains were actually on sale on Walmart.com. This was a blessing as it was going to save me some dollars and we all know that's a good thing Right up until the point I went to check out. Then I was informed that this Walmart will not price match Walmart.com because nothing screams customer service like not honoring your own prices. When asked for the justification behind this, the response was "we know it's stupid and we were told we have to keep the lights in this place on." According to Walmart policy, last updated on November 28, 2017, Walmart does price match but it is up to the manager on duty if they are willing to match the online price or not. read more

Walmart Supercenter - Department Stores Near Me - Temecula, California

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I know, who doesn't complain about Walmart. But I have decided to just pay more for my groceries then go here. So I came in for my weeks worth of groceries. On my list was razor blades. So I have to go into the cosmetic department, wait in line, pay for the razors right then and there. Then I go finish my shopping, wait in another like to pay. Now we all know, Walmart only has a couple check stands open when I shop, so there was like 5 other people in line and I wait my turn. Finally pay, 200.00 later I'm ready to go home. But NO.......I have to wait in another line just to get out the damn door. How insane is this. I can see for those in self check out, but I was not there. I actually took the time to wait for a checker to help me and all of my stuff was in bags. And now I have to wait to get out the door??? Ummm, NO. I literally walked by everyone because I was told months ago that they only need to check those in self check out. Then the worker tells me I need to wait in line, ummm, no thanks. I had already waiting in 2 lines just to shop there, I draw the line at 3. Either get more help or don't bother stoppin Update: went to get razors because of course my husband loves a brand only sold here. Bought a few things at self check out, waited in line for the 3rd time to be check out so I could leave. She scanned my receipt and I went walking to my car. Guess what guys, I left all the groceries inside the self check out area. Had to run back in and get them. What's the point of scanning my receipt if nothing was in my basket and she didn't catch it. Really embarrassed for both of us. I forgot and she missed it upon check out. read more

This is for the Temecula Vision Center. Just as before, the service is quick and the staff is very helpful and competent. The glasses arrived on time and they look great from both sides. Thanks, Jo M. read more

Here we go The UNPROFESSIONALISM. I ordered a 1/2 sheet custom cake from the bakery to be picked up the following day at 5pm. When I arrive to pick up my order shortly after 5pm the clerk informs me there are no orders left to pick up. So I repeat the name and she asked if my order had gone through since it was an online order. I could see on the iPad she was holding that my order was at the top of the cue. So I showed her my confirmation email and she said "that order has been picked up". I said "how? I'm here to pick it up now and your website says you need ID to pick up" she responds "oh yeah we don't check ID". The assistant manager was called to solve the problem and ended up giving me a refund and a $25 giftcard which kind of made up for the hour I wasted waiting and the fact that they gave away my order. Over the entire duration of this foolishness they made sure to ask me at least 4 times if I was sure someone else hadn't picked it up which apparently was not as thorough as they should've been in making sure the correct person received the order. I now know better and will not be placing any future orders at the bakery. read more

I called trying to buy a set of tires and all I wanted was a quote. The woman who answered just kept trying to get me to order through the website and not go through the store. I kept telling her I know it's cheaper but I need them sooner. She was like a recording. The one time in 3 years I was willing to go back to walmart and this lady single handedly reminded me on why I shouldn't. P.s. I ended up paying about $800 for all the tires elsewhere. Was $100 more than walmart but was so very worth it. read more

I hate coming to this store! VERY RUDE clerks...hey its not my fault you hate your low paying job. I ordered two comforters online and they arrived at the store and disappeared! Poof! More like they were stolen. I am getting a refund supposedly but what a waste of time. Walmart has really gone downhill! read more

Ladawn: (Department manager) very rude. Made me felt like I do not understand english when she approached me and emphasized " licensed " x 5 in a 30 second span. I had to bring her back by telling her I know what licensed meant. ( respectfully). Do not know where that anger came from prior to me, but she need needs to be re-evaluated and re-taught customer service 101. read more

WILL NEVERRRRR ORDER ONLINE AGAIN. went in twice to return a car part and they're machine is apparently not working for weeks. I called the morning before going in the second time, because I was going to be in Murrieta and if it was still broken I would've just gone there, and had a RUDE Lady tell me she doesn't work up there and she has no idea and when I ask to get transferred to costumer service I got no answer. Called back again asked for a manager and she told me "no they are all busy". and she transferred me to auto and they told me I could return it. So I go in again and the guy at returns had absolutely no idea what he was doing and didn't go get a manager until I asked him 3 separate times. Get it together this is ridiculous and I will be calling management. Would give a 0 star if I could. read more