Hard 2. I already know what i want so i get it. My problem still stands with how unsafe some of the employees are handling the heavy equipment. Every once in a while its a near accident. They need a better safety leadership to train them about how humans don't have sonar or super human abilities to see them coming around a blind corner. Also need to limit cellphone use while on floor. Almost 85% of every employee handling heavy carts n pallet jacks were on their phones. I had to leave my car far away so i could go pick my things, why? Theres always carts in the way and having two distracted employees is not fun. I used to work in a warehouse, no phones on floor because u can kill someone with that heavy equipment. My second beef? On my way out i had to skip a couple cash registers cuz the same problem! They were on their phones they saw me standing there, i ask her (#17) if she was open? She said yes n proceeded to ignore me. I went over to the one next to her (#18) again this one older lady on her damn phone also. When i started picking my stuff again to go to 19? She started operating. She had to do the whole order again cuz she must had been new. Listen i understand that not everybody is built to do up close sales rep but why hire people that rather be on their phones than actually working? Dude every employer i ever had? Would fire people on the spot for this behavior. I don't think im coming back. I dont want to put my life in danger when nobody believes in safety n u got cash registers on the phone ignoring their duties. I cannot recommend this walmart to elderly or anybody with medical limitations. If u like rude bs then be my guess. U can tell the produce is off and found frost byten meats in the chicken isles. Other than that? As a last restort its ok but not gonna come this one. read more

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Tried to return a "Christmas themed shirt" I received as a gift and was told they don't accept returns of Christmas merchandise AFTER Christmas. DO BETTER WALMART, maybe you need to post a sign that states ALL CHRISTMAS MERCHANDISE IS FINAL SALE, NO RETURNS OR EXCHANGES so consumers are aware! Wanted to use the dressing room, store opened at 6am, can't access a dressing room until 9am, what?? Come one Walmart, aren't you supposed to be more friendly to the consumers? read more

Rudest customer service ever. Bought my daughter an animal crossing game, and forgot to keep the receipt which has the code. I know epic dad fail. So me and my young daughter head to Walmart customer service because online it says they can reprint a receipt if you have the card you used. So we head in and this short young girl looks at us as we walk up "Hi?" I say hello like I'm sorry to surprise you a customer has appeared for service at the customer service counter. I tell her what happened and she looks at me dumbfounded "uh what? You did what?" And I tell her I just need the receipt copy if possible. She says "I can't I don't have time for that. I'd have to check every register. I have to go to each one to find it." I ask her if she can just pull it up via my card. She says it would take too long and gets more mad. She then asks was it a game? My young daughter says "yes a card that adds to the game" and she stops her and snaps at her and says "I know. That's not what I said" Walmart do better that was absolutely awful. Another reason I'll be going to Target from now on because they would NEVER. read more

Don't bother asking for help, I asked 3 different people to unlock a case for a $7 perfume. Not one helped. I even had one guy wag his finger at me saying "I'm helping a customer" I saw him from the other side of the store not once he talked to someone else. I'd spend your money elsewhere, this Walmart does not have the best customer service. It's sad to say that because I worked at this Walmart and it was decent when I worked there. They need better communication skills, and not have someone say they're getting help just to not receive any help. read more

The whole store needs help. When I call over and over they NEVER answer the phones. It just keeps ringing till it cuts off.

Last week I stopped at bakery depts Walmart I asked for Extra-Terrestrail cake... So lady work there asked me what color Icing I want on around cake and I telling her blue... It's for my son birthday... Anyway I went there today so excited and there color white icing around ET cake.. I'm very upset.. I didn't asked for color white around cake.. I asked for blue icing color!!!! I thought she know what she doing when she wrote bakery order form and gave me copy.. Here picture proof!!! Whoever make the ET cake are ruining my son Birthday!!!! I'm very disappointed!!!! read more

Walmart Supercenter - Here proof blue I asked for - Grocery Near Me - Valrico, Florida

I'm glad that this one seem to have what I need when I need it. I can do everything all at once at this location since it's a supercenter. Rarely have I come here and could not find what I needed. Only thing about it is it's usually very crowded. So...have to strategically plan when I'm going to visit here if I don't want to be caught up in a bunch of long lines. Also.... there never seems to be enough registers open. All in all though I'm glad that it's there I wish they would not have moved from the corner of Bloomingdale in Bell Shoals though. read more

Never have any problems when I come to this location. Employees are helpful and the store usually has what I need

This is the newest of the Super Walmarts that are within a 5 mile radius of my house. It was my first time entering this particular one. I needed a few grocery and hygiene items so I thought I would check it out. Basically it is like all the other Super Walmarts in the area. Parking would have been a challenge without a handicap permit, and even then there were only a few handicap spaces open. They had everything that I was looking for, and I cringe a little to say this, but even the fresh fruit and vegetable section looked appealing (doesn't mean I'm going to to buy fresh anything from a Walmart). The primary reason for the kudos is that on my way to the cashier stations I realized I had left my check card in my car. I noticed a squared off section of self checkout registers that seemed to have 2 full time attendants. I explained the situation to one of the attendants and she said it was not problem to leave my cart there and she would make sure it stayed put. After returning from my car the same attendant took it upon herself to run all of my items through one of the self checkout registers and place them back in my cart. It was this extra customer service that gave me a positive experience. read more

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Wal-Mart is Wal-Mart, right? Well this one vacated the building on Bloomingdale and Bell Shoals Roads recently, and moved to this new building, so everything is neat and clean. Stock is well organized as a result and let's hope it stays that way. It's a big plus to me when the clerks help me get my stuff rung up and I'm out of the store quickly. I'm not a fan of Wal-Mart in general, but it's an okay place to get your paper goods, cleaning supplies, greeting cards, some small electronics, baby and children's clothing (why not, they grow out of them in 6 months?), and other essentials this store was meant for. read more

Walmart Supercenter - Pharmacist (Smirky female, dark hair, 40-ish) - Here's your apology! - Grocery Near Me - Valrico, Florida

The grocery pick up process needs serious improvement. I spend a lot of money on groceries each week for my family. Physically shopping for a weeks worth of food is aggravating at best. So, I use grocery pick-up curbside. There is not a week that goes by that there is not something wrong with my order. I have to carefully review my receipt every single time. I've been charged for things I didn't order. But mostly, they forget items all the time,and I still get charged. The worst week, I was missing 16 items. $80+ in refunds. Getting a refund is actually super easy. They'll refund you with no questions asked. (Not sure how that's working for THEM.) I can't believe after multiple times of requesting returns, no one has bothered to contact me. I don't know what their process is for the actual shopping part, but it really seems like they can conveniently mark something as "out of stock". I have on numerous inconvenient occasions gone into the store (before I go to curbside to pick up my order) to get what I need, and lo and behold, my items are indeed in stock. Very same day. Laziness. I understand thing do go out of stock sometimes, but this is BS. I feel like they are mad that I have so many groceries. I'm not sure who does the shopping, but the item count has become a problem particularly in produce. I've ordered 1 bunch of "tomatoes on the vine" and received 1 damn tomato. Same thing with bananas. Organics come in a prepackaged bunch, and regular bananas are ordered by quantity. This is confusing, because when it came to substitution time, I ended up with 6 bunches of bananas. Poor training. Oh, and substitutions? I've had the weirdest subs for completely unrelated items. I think they just don't care. And it sure seems like they won't sub me and item of lesser value. If they would pay attention to my order, I have many store brand products in my list. I guess it's too hard to refund my money, but they're sure good at charging me for things, and not giving them to me. I only have two positive things to say about this situation: I do appreciate when they substitute and item that cost more, but still charge me for the cheaper item. (MOST of the time, but not ALWAYS) And the employees that bring the groceries out and load them up are always friendly, they work fast and efficiently even in this awful heat. (Sometimes I do have to wait a little longer than others, but I always blast my AC for them:) Inside the store is clearly understaffed, and move at a snails pace. I use to use the Brandon Walmart for pickup before this one started offering it. Never had an issue!!!! I can only guess it's poor management. I would love to be a fly on the wall and see what goes on behind the scenes. How do they keep leaving out so many items in my orders? Is someone taking them home? Check your receipts people!! I have also received other people's things, but wasn't charged. I feel bad for the other person. Oh and another thing that has been super inconvenient lately....I am not getting the substitute notifications on time if at all. Unfortunately I'm stuck shopping here. (And I hate shopping on the inside.... Overcrowded, stockers everywhere, slow lines, and "no thanks" to self check out on the amount of groceries I buy) Whatever construction they have going on in the parking lot, I can only hope is for future improvements. But it feels like it's been this way for over a year. And their shoppers need some serious re-training! They can't possibly be the same people that are bringing the orders out. They are usually pretty efficient and friendly. read more

Do not order a cake from this place it's a nightmare. You order a cake in advance and pay on line and you you go and pick up the specialty cake and they don't have it ready and the solution is to give you another cake but not even a decent cake just a really ugly cake. Super embarrassing. Wrong cake, wrong icing, no filling wrong cake flavor. read more

Walmart Supercenter - Cake ordered on right cake received on left. - Grocery Near Me - Valrico, Florida

Cashiers are Very respectful!!! Very hardworking, fast checkout faster than speedy Gonzalez You will have the best experience ever!!!! read more

I used to hate Walmart until I started shopping at the one on Lithia & Bloomingdale. The employees there are friendly & helpful. The lines are usually short. The store is clean & well stocked. The customer service center always go above & beyond to help. The gentle man Silas in the fitting room is such a joy to chat with and is so helpful more walmart employees need to be like him. He makes visisting walmart a pleasure and we make it a point to stop and say hi when ever we visit read more

The worst Walmart I've been to in my life. Pick up was over 45 minutes long and had to ask someone because the app doesn't work apparently. Worst experience possible. Don't pick up from this Walmart ever read more

This new Walmart Superstore is one of Walmart's best, carrying a full line of groceries and products in a clean, well-stocked store. Although there are very few overly chatty, slow cashiers one or two do exist. Expect, however, to find a broader selection of goods, unlike some stores that market goods to the tastes of its local customer base. Improvement is needed in managing Online Order Pickups. This is, in effect, merged with the Customer Service area, even though there are two different areas. Arriving to pickup my online order, I scanned-in at the online order area and sat down. When I complained to a customer service rep that no one showed, he said he would take care of it. He said two employees are supposed to be there, but they were not. This is a waste of my time and annoying. Obviously, Walmart is not doing well challenging Amazon on customer service with this lack of service. Walmart's online delivery service does, however, provide service comparable to Amazon. read more

FILTHY STORE! Funny how covid is still an issue, yet one of the biggest and wealthiest businesses in the US can't manage to spray down the carts, no sanitizing the registers or scanners. Totally gross place to shop. Every once in awhile you get a superb cashier, but many times employees and management are just "dialing it in" when at work. Can't find an employee in the specialty departments such as auto, fabric, etc. This particular store has extremely long checkout lines, like 8-9 carts deep. Big management failure at this store. Publix, Sprouts and Target are way better and cleaner to shop at. This store = YUCK!!!!!! read more

This is the worst Walmart I've ever been to. Everyday the isles are stacked with pallets making movement cluttered. The inventory is horrible. Logistically there is no reason you are out of product for weeks. The shelves are empty and the isles are full of boxes everyday. You need to replace the manager. This is a very busy Walmart to be so poorly ran. read more

They never have enough lanes open...20 mins plus waiting in line. Only 4-6 lanes open during busy times with at least twice that closed. Their restocking schedule is awful! Shouldn't be doing it during busy times, blocking people from shopping. Out of basic things on a regular basis often empty shelves. read more

Miserable employees and no check out lines. Don't go here if you are doing major shopping unless you want to self checkout your entire cart.

Why yes, I did think Bloomingdale needed two more stoplights and an additional big box retail store. It's clean, but only because the place is brand new. 40 checkout aisles, 5 open. Self checkout available sometimes. Employees are just as friendly as every other Walmart employee you've ever interacted with. This place will surely be here forever, despite the fact that it is a terrible place with awful labor and environmental practices. read more

The service is very bad a reflection of management. Long lines the only redeeming service was Kevin at the register very quick.

Manager or supervisor refuses to take calls. Agent hangs up on you. Never received delivery. Pick up department does not answer phone. Some one really needs to review this store. The customer is treated terrible and so is the service. Really disappointed read more

Walmart is slowly moving to a self-service format. They remodeled this Walmart And added 80% self-service check out and maybe 20% cashiers. There is never a cashier on duty. They're slowly moving away from hiring people and having one person cover multiple registers as things get busy. I refuse to spend more than $10 and ring up my own stuff. When you start talking hundreds of dollars whether it's groceries or home goods or electronics I absolutely refuse to ring it myself. Walmart is destroying small business. I left my items and just walked out. read more

Employee Noreen (Nqreen) was being extremely rude. Looking through my groceries for 10 minutes as if I stole something to only feel extremely stupid. People like this should be in the back not working with customers at all. read more

I actually really like this location. It's super clean, and conveniently placed. Cool that there's a chickfila and starbucks right outside of it. read more

Tried Walmart pickup for the first time FAILED. I ordered and paid for maybe 10 small items online the day before. Now when I come to pick it up , I have been sitting here for 30 mins already waiting for my order. What's the point of this, I though this would save me time but instead I'm setting here waiting. I guess I won't be trying this again. I'm going to stick with AMAZON. read more

Understaffed. Long cashier lines, too few cashiers creating congestion resulting constant crowding. Different days, different hours, same congregating at cashier and self checkouts. Poorly organized and inefficient management. read more

Don't ever waste you time in the non-self service check out. Walmart has now resorted to hiring the slowest possible check out people. I wonder how their hiring process works for this position? Perhaps like this- 10 applicants- each of you count out $67.54, if anyone does it under 5 min your not hired. Wake up Walmart and stop wasting our time with non-qualified employees at check out. read more

I'm new to the area and I frequently go to this Walmart. Haven't had any problems with products, however the customer service could definitely stand some work. I'm Literally writing this review moments after what could have easily been a very negative interaction. First I want to commend every worker of essential businesses during this pandemic. I know this is hard to deal with being on The front lines of this, but still try to exercise some respect and common courtesy. Anyway, I was waiting in line at the self checkout where all customers are urged to stand 6 feet from one another. Well a guy behind me seem to be very impatient and was moving close to me each time the line moved. Distracted by this I quickly moved toward the first of what I thought was an open self checkout when it was my turn to just get away from this guy. Well once I got there, there seemed to be remnants of what appear to be spilled liquid and this clerk standing near the register talking to a coworker. The light was green and there was nothing posted about it being closed, so I figured it was open. Well apparently it wasn't as the clerk began to make a rude comment "I guess it's open now" and proceeded to speak negatively on me to the coworker. Well if you weren't busy talking and doing your job which is to be attentive to the customers in line, then you could have possibly done a better job at informing me that the register was closed. I would have kindly waited for the next one. Instead you chose to use this as an opportunity to express your very unprofessional attitude. Again I know these are trying times and I would never just jumped on a closed register without any regard so it wasn't intentional. I felt embarrassed that I didn't even notice there was a spill until too late but the rude talking behind my back made it even worse. Try to be a little more courteous. read more

Terrible experience. According to this store COVID is over and no safety measures are in place other than making you use one entrance and exit. Clean your own cart, no wipes. Wear a mask but no one else has to. No gloves or mask on workers. No sanitizing high touch surfaces like the key pad. I did not want anyone else touching my items at all, so pick up is not suitable. I'm sure if the workers I can see aren't keeping clean the background workers sure as heck aren't. Girl wouldn't let me and my mom check out since we were "together" (only wanted to touch one cart since we couldn't clean them) and we were "over" the 20 item limit for self check out. (We totaled 39 together) Not one other Walmart, or any store that offers self check out does that or enforces it. Best part is, the girl was so distracted by gabbing with her friend she didn't see the lady in front of me with her full cart but turned around at just the right time to tel me, "it's 20 or less." I replied, "I don't want anyone touching my stuff" she replies,"doesn't matter, 20 items or less" I reply, we are splitting the transaction. " again she says, "doesn't matter, 20 items or less" and I reply that they are the only store to have a sign, let alone enforce it. Meanwhile, there is no one behind me and 8 registers for self check out. I turn to leave and the queues for the other four lanes, yes four, are three people deep with mountains of items spilling over the carts. And like many others have stated, the slowest ringers ever. And like I stated, my cashier had no gloves, didn't wipe anything down, let the other customers use her clicker bare handed and didn't wipe it and went right back to scanning. And didn't tell the customers right in front of her who had pulled their masks down to their necks to put them back and stop leaning on the keypads. She gets to us and didn't clean anything so we ask her to. She take a dirty used rag and sprays some stuff and hands it to my mom to clean herself so she can just keep scanning. (Side note she double bagged ever item which is just wasteful) So a side issue is that of course after waiting forever for her to finish the party before us they had an issue with their card. She finally moved them out of our way and told them to stand by the wall so we can get by. We go to leave and walk by the self check out and there was one lone person using one register while the other 7 were empty. And the lines were just getting longer. Meanwhile, we're walking out and they have several yellow vests all standing at the exit holding up walls. The lines are terrible and they could not care less. A 20 min shopping trip turning into an hour and 15!! And 45 was standing on the line because I couldn't have just checked myself out in 5 mins. Now, she never got us our last bag of milk and wine and I didn't realize till I'm home unpacking groceries. I've been calling for 15 mins when I started to write this and they still haven't picked up this entire time. It's been 38 mins and they keep disconnecting me. Which is honestly making the situation worse. I just want my $15 back!! read more

Hold on to your hats, this Walmart is doing a lot of things right. In addition to a friendly staff and well-kept store, the employees at this location use advanced customer service practices that most mega companies fail to implement. Good experiences are great and are how a business stays open, but it's the bad experiences that will really tell you about the culture of a company. This location prompted a bad experience, and before I expressed my disappointment, they owned their mistake, made it right, and then went above and beyond to earn/keep my business. We used to shop exclusively with the grocer who started in my hometown, but in the last few months we've ended up using Walmart's Grocery Pickup and we probably give about 85% of our grocery business to this location now. Keep up the good work, I hope your region/division recognizes the front line leadership keeping this location A+ when it comes to service. read more

Bring your own antiseptic wipes for your cart if you want to stay healthy during this cold and flu season, because they are all out, almost every day. Jeff O., a manager, said he would fix thecproblem, so we'll see. read more

I go to walmart like two,to three times a week,5 days ago i was just in walmart around 6 pm it was packed in their, the one i use go to move over to bloomingdale, itsreally clean and big, they have really good prices,this is one of my favorite stores to shop in. read more

Typical Walmart. I only come here when I am desperate. 7:00 pm and not a single Express lane open on the pharmacy side. Guy ahead of me had a "questionable" thing of chicken and sent his kid back to get another. Instead of cashing their order out and waiting on other customers we had to stand there and wait as the line continued to grow. I blame the cashier and the customer, have a little common courtesy.. read more

I wanted a pallet of red mulch and they refused to sell me one. Asked for the manager and he said he couldn't sell me one. What a way to run a business... read more

Would be nice if employees would ask if you needed help once in awhile. Take an example from Ace Hardware

I will never shop here again! I waited 15 mins for assistance and never received help

Ill be honest right off the bat and admit I avoid Walmart like the plague. And every time I go to this one Im reminded why. Messy shelves, unhappy employees and long lines every time Im here. Im pretty sure this is par for course with Walmart so this review is somewhat in general rather than just for this particular location. read more

I like Walmart as a whole and this new one is no different, EXCEPT I get the feeling when I'm in there that it isn't finished, yet. However, it is well stocked. I have noticed some items are no longer in the new store that was at the other old store, so I am guessing they have different buyers for this one, or they have not actually completed setting up the store. Employees are friendly, and I especially like now having the order pick-up desk up front, not all the way in the back as it used to be at the old store on Bloomingdale & Bell Shoals. read more