This Walmart is okay at best. The shelves are very often bare, which might be due to how busy it is, but it happens frequently enough to be frustrating when you're trying to grab basics. Checkout is another issue--there are rarely any regular lanes open, and self-checkout almost always has a long line. The store is clean enough, but nothing stands out--it feels very bare-minimum. Overall, it works in a pinch, but it's not reliable if you're trying to get in and out quickly or find what you need without hassle. read more

Update all your card readers don't need the kid you have working self checkout telling me what I'm doing wrong now you can put that shit back but you'll probably just let it rot. read more

This is the worst Walmart I've ever been to. They have grills for sale but the ONE PERSON with a key to the grills is on lunch? Worst place ever. read more

This Walmart is conveniently located in Salem Crossing shopping center. It's the standard large Walmart store with what you can find. It's mostly self checkout and that's fine with me. read more

Walmart Supercenter - One of the store's cheapest item. - Department Stores Near Me - Virginia Beach, Virginia

This review is for customer service department. Maybe it's the holidays and we're all in the holiday spirit. I was dreading to return my online order because of the bad reviews but this location is closest to where I live so I half-heartedly went. Surprisingly, my experience was great. There weren't long lines, there was more than one associate waiting to help. I was greeted with a smile. I was asked if I had a receipt but then quickly acknowledged she can pull up the order. She asked if I want the refund back on the same card and I confirmed. I'd say all was completed in less than a minute! Absolutely breath-taking these small things that should come basic with customer service but has been overlooked through the years. Kudos to the customer service associates at this location! read more

I'm going to hold at a 3 stars on a one year update. However it's a strong 3.5. I've been back a few times and although negative about Walmart's in general this is one I can recommend. Highlights were as follows: * a clean and organized store * staff around to ask for help * excellent pricing My most recent visit was a weekday at 5 AM. Of mention is an employee who walked me to an area to locate an item. A negative for me was self checkout only. I don't care for self checkout and not only Walmart, but Target is pushing this hard! So if your a fan of Walmart check this one out. If your not this one is better than others to try. read more

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This is a huge superstore with dozens of associates roaming the store but only one cashier. There were seven people ahead of me. The manager walked over and said that's all they staff and, instead of opening a cash register, walked away. When I called her out she said to call 800-Walmart. I sat on hold for ten minutes before I was disconnected and able to reach a live person. I'm still in line. I'm staring at two associates chatting while NOT assisting anyone. Then I was charged twice for a BBQ and had to catch the large error. read more

I'm so sick of the self checkout at this Walmart. I shop here once a week for the last 5 years at least. I shop once a week for a family 5 so obviously my cart is full at checkout. The four lanes for self checkout with a larger bagging area are closed like always at this location. So upon entering the checkout area a man named Dennis pointed me to the only available register with a 12 inch wide bagging area. I told him at that point I have to many groceries for that register, and he insisted that I use it anyway. So after explaining to him I didn't want to put the food I just bought on the floor. Because anyone could see I have more groceries than will fit on that bagging area. He insisted and I went over there and began to scan groceries and place my food on the ground. By the way if this is the food handling practices going on in the back the health department should shut this place down. You can't put food on a dirty floor that people walk on. Any ways as I was bagging groceries and putting them on the floor a lady with a similar amount of groceries takes the register next to me same problem has to put her groceries on the ground too. The difference is when she puts her food on the ground immediately Dennis pushes over an empty cart and gives it to her. Then this unprofessional ridiculous man sneers at me before he walks away to do whatever it is they pay him to do. Of course I finished and payed and went straight to customer service to complain to the manager who was very nice but only made excuses for the bagging situation and the 3 useless employees standing in self checkout that let this happen. Enough is enough Walmart will never get any of my money again. Doing the math I know that's at least $12,000 a year I'll go spend them at any of the other 10 grocery stores within a 5 mile radius. I am also deleting my Walmart shopping app that I frequently buy things on for home delivery. If anyone who care reads this I'm not looking for free goods you can't do anything to get my business back this review is to warn would be customers to avoid your store at 2021 Lynnhaven Pkwy. Va Beach Va read more

They have their hours listed closing at 11pm on 12MAR2024, I get to the Walmart 5 minutes before they close to grab one item and I'm told I can't enter by the greeter/employee because they already "closed" that's not how businesses work, I don't care if I'm coming 5 minutes before closing y'all have hours listed for a reason that's not being followed. They deserve the overall two star review they have. read more

Walmart Supercenter - Department Stores Near Me - Virginia Beach, Virginia

Today my mom and I went to this Walmart. We shopped around the store then we went to scan and go. This lady is staring at us, which we don't mind she's doing her job. I had the receipt in my hand. She then pointed at a pair of shorts that look like they haven't been scanned. My mom then shows her their in a bag. I then asked her three times if she would like to see the receipt. She says no and then walks away. I then proceeded to walk out the door and I already have my receipt out so the lady at the front door can see what I bought. I handed her the receipt and she proceeds to look threw every bag and going down the list. She then asks what's a led light? I showed her what she was talking about. Then she looks at the receipt again. I've never had to kind of experience coming at this location. I was so disgusted. I'm never coming here again. Thanks. read more

Can't really say anything bad about this Walmart because all of my experiences have been pretty positive. Like most Supercenters, this location pretty much has everything that one would need . . . and more. To me, the store is pretty well organized and clean. Also, the employees are helpful with finding things. read more

I've literally never had such abysmal customer service, like i'm actually sort of impressed at the massive balls the "workers" (if they can be called that) at the vision center have to be able to treat customers the way they did. I went in for an eye exam and a new pair of glasses, after being referred to this Walmart from ANOTHER one, saying this one had multiple doctors and is very customer attentive. Anyway, both of those proved to be a lie. I showed up to ask for an eye exam/lens & the two ladies sitting down laughing, didn't get up to say hi, didn't greet me, treated me like an inconvenience, told me very rudely WE ARE NOT A DOCTORS OFFICE. ??? To which I then ask, can they at least pop the lens out of my BROKEN glasses into a new frame so I can see, since I just drove 40 minutes half blind from another walmart to get some vision. To which this other joke responded, you can't pop lens out of glasses frame. And made up some diagnosis along the lines of "throws off the center of alignment of your vision" so it's "not a thing" Since when? People have been reframing their lenses for YEARS. This entire trip felt like a joke, I was waiting for the cameras to come out saying I got pranked. I bought whatever I needed somewhere else, screw this place. read more

Still only two stars for this Walmart that has seen better days well before I reviewed it the first time, three years ago. While the floors and signage have been upgraded, the operation seems to have remained unchanged with long lines at the registers, produce that seems well picked over and several shelves with missing items. The first TWO shopping carts I tried to use had broken wheels. And yet, it's cheap and it's convenient. If they have what you want and you have time to wait to pay for it, then I can see how it could be a regular stop. read more

Walmart Supercenter - Missing items in the bath accessories department - Department Stores Near Me - Virginia Beach, Virginia

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I ordered a Walmart delivery- paid extra for the rushed shipping. Now, half my order was substituted. Honestly no big deal - i approved the substitutions quickly. Then the number one thing I ordered the shopper said was out of stock. Which I found hard to believe because it was just bamboo skewers. Well come to find out they are in stock and them employee just didn't care. I tried contacting them immediately, and even offered to pay extra for the metal versions. I got no response after multiple attempts. Now the driver is on the way to my house . Great- I have to now make a personal trip to go get the skewers from the same store he's leaving from. Whatever- I cut my losses and then when he's 5 minutes from house he marked it as "attempted delivery- returning to store will try again later." First of all, I paid for rush delivery. Secondly this driver never once tried to contact me. I have had successful deliveries from other companies many many times in the past. The worst thing about all of this tho is the chat representative just kept saying it will be delivered by 5pm... And to be patient... excuse me , Ma'am! I have raw chicken and other perishable items in this order that have already left the food temperature safety Zone for over an hour at this point. And you expect me to wait and serve my family poultry that has been sitting for hours!! No THANK YOU! The customer service representatives were just copying and pasting responses off another screen you could tell. Listen, I've worked in food safety for over 10 years. Food borne illnesses kill so many every year. It is never worth the risk especially when children and elderly are involved. I cancelled my order, because I don't trust your team at this point. but you need to train your staff on the importance of food safety and temperature danger zones. Your team at Va beach will wind up getting someone very very sick or worse if they continue these poor practices. read more

This is probably one of the worse Walmarts in HR area, hands down. Almost always super-packed, lousy parking arrangements, generally rude customer service...however, not today! It actually looked cleaner than the last time I was here (over a year ago), used the self-checkout so I was in/out without encountering any bad customer service. And finding a parking spot was relatively easy this time around (Monday afternoon). But most importantly, they are the only Walmart that happened to have in stock TBS6 Mimban Stormtroopers, and at $17.97 each! Checked a bunch of Walmarts in Norfolk, Chesapeake, EC, and three in Virginia Beach. This was the only one that had them. I just happened to be in the area, but I normally avoid this particular Walmart like the plague especially on a weekend. It's the only Walmart I've ever been to that uses traffic guards because of the poor road design. Traffic guards, who, if not for the safety vests, could be easily mistaken for homeless people doing Samaritan work. Nonetheless, five stars for today! And only for today. read more

Walmart Supercenter - Department Stores Near Me - Virginia Beach, Virginia

I try to avoid this Walmart as much as possible. It's always packed and parking is always a hassle. I decided to go one Saturday just to pick up a couple of items because I was in the area. While we were there my daughter realized that she had lost one of her earrings so we headed over to the jewelry counter. It took 15 minutes for an associate to come to the counter. I purchased the earrings and as we were headed to the door I went to grab some gum from a closed register. As I went to grab the gum I noticed something run in front of my feet. As I was about to say something my daughter screamed "A MOUSE!" and jumps on the conveyor belt. I threw that gum and we ran out of there. I informed one of the gentlemen getting the carts and he said he would let someone know. All I know is I won't be back to that location. read more

Not open 24/7! And no need for employees to shout across the parking lot at 5:30 to embarrass potential customers that just checked Yelp.

This Walmart is pathetic and it all starts at the top with the store manager, Marty, who is on a power trip. And the poor customer service trickles all the way down. There was a relatively substantial issue when I was there and when the front end manager was no longer able to help, she said "the store manager is going to come up to see - but just so you know he's in a bad mood today. And he's the store manager, so..." (I guess I was supposed to fill in the blank? "So don't expect him to care?" "So don't dare ask for what you are entitled to?" Not sure where that hanging "So..." was going) But, regardless, I'm not really sure how it's my problem that the store supervisor isn't able to check his emotions at the door and do his job properly. There's a reason this store has the worst Walmart rating in the area, and it's the manager. read more

It's been over a year and they haven't updated their store hours. Please update the store hours instead of listing it as open 24/7.

This review is in regards to home delivery from Walmart .I actually deleted my app after my first experience. A broken leg and I need home delivery. I ordered what I needed to find that some of the stuff was going to be shipped a few days later. And then one of the items they just automatically put it for store pick up. If I was able to pick up I never would've ordered home delivery. So I deleted the item that they wanted me to pick up and went back to re-order it and then they doubled the price. No thanks Instacart is so much better. read more

Wow looks like everyone already knows this Walmart sucks. I'm here for a "pickup" at the kiosk. It's a great idea but they know how to turn a great idea into a mess. I make a return to the service counter at 8:59. I ask the lady how to do the kiosk pickup. She sends me over to get my barcode scanned. At 9:03 I stand there waiting ... and waiting. An employee on a break at subway tells me to "do it again"...so I do and wait because she says it could be "in the back". At 9:15 I ask for help and the man at the door tells me to press the red button. Nothing happens... for 5 mins. Then at 9:22 he sends me to the 4 people deep line at customer service. I'm ready to leave but I paid for it already! Not to mention I don't know where else I can buy it. There were 2 people working at customer service and as it's my turn one of them walks off! Finally, the lady at CS takes me to the kiosk, where another woman is waiting! They physically go to the wharehouse area and at 9:45 I get my pit boss grill cover... For years the manager had the American flag hanging backwards. Many military people pointed it out to him but eh ‍he didn't care. Now the flag outside is barely up the pole. Not quite 1/2 mast just up. What an awful establishment! read more

Ghetto, unprofessional supervisor, and can't be bothered to honor the clearance sticker prices on their items when they ring up incorrectly. It's bad enough I have to act like my own cashier, I'm not stopping at the door so you can check my receipt either. read more

Store could be better in comparison to the other local Walmarts. Grocery and produce don't appear to be stocked frequently enough. There is always empty shelves or shelves that aren't fronted. The produce that we get always seems to go bad in a couple of days. Some of the produce that is out is sometimes already bad. At least take the bad ones out. The store itself is fairly clean. I don't see too many out of place or discarded products all over the place. At times, the electronics department seems to be void of associates. Overall, the store is okay to go to for items that are not necessarily a must have because it's not a guarantee that the product will be fresh or even be there at all. read more

With the pure intention of convenience, this Walmart is the spot. I usually and only come here now to get personal care, hygiene, medicine, beauty, and school supplies. Every now and then I'll come here to get some beer or a quick snack. That inner monologue of yours will unfold what true treasures lie in the core of a rollback prices. Stay here along enough and the sudden desire for a Snickers bar was necessary, king size it is. Oh wait Kim Kardashian is juggling to do a movie AND photoshoot, poor girl. Hmmm lost the Chapstick in my car...I should just grab another one. Point blank: know what your getting, leave as fast as you can. I try to avoid this place. Bathrooms are always smell like poop, employees trying to make their shift go by, one line open, self check out...50/50 chance it functions. Bye Mister Greeter Guy good day to you. read more

This Walmart has gone downhill significantly. Aside from it almost always being insanely busy which isn't really their fault. The employees are some of the worst I've ever encountered. Not ALL of them, but I'd say probably about 90-95% of the employees DO NOT CARE to do anything resembling their jobs. You'll see most of them either BS'ing with their buddies or doing their "job" as slowly as possible. Oh and if you aren't sure where something is, or need a cabinet unlocked good luck asking for help. Half of them seem to not have the slightest clue about their stores inventory. Either that or they will refuse to help you because it's "not their department". But the positives: usually pretty good stock, self checkout is plentiful and usually pretty quick, store is for the most part pretty clean. read more

A tad better than the Military highway Wal-Mart but still gets a "meh". Step into any Wal-Mart in America....and you've seen 'em all. ....why did I review this? read more

Shoot out to my Walmart for good customer service today! I was grocery shopping and looking for heavy cream for a recipe I'm going to try out. I've never bought heavy cream before so I'm wondering down almost every aisle trying to figure out where it is. Three stocking guys stopped stocking and helped me look for it because it wasn't where they thought it would be either. Finally the third guy said everybody it's in the Dairy section on the last aisle. It was next to the Milk... WHO KNEW?! Lol. I was very gracious for their willingness to help because it was busy in there and there clearly was a lot of items to be stocked. Thanks guys! read more

Wal Mart on lynnhave accross from taco bell. They sure are good about haveing to tell you about wearing a mask or you can't get in the store? But when in comes To there employees that rule never applys! They don't have to wear there mask right? Nore do they have to provide great customer service to any customers! They can be rude and they don't have to comply to government rules about mask wearing! Most of all they collect a paycheck just sitting around talking to there coworkers and being on there personal cell phones. They don't care if the C.D.C. gets an email of there supiror customer service and keeping customers safe to make sure that we don't catch the covid-19. Yeah that's there customer service excellence with fighting to make sure we have our mask on But the employees are an exception to that rule??? Stay safe everyone...thanks read more

Walmart Supercenter - Wal Marts excellence award to germ contributer! customer service is rude. Her instructions How to wear our mask's properly!great example! - Department Stores Near Me - Virginia Beach, Virginia

I'm here for PICK-UP. I wanted to try this out for the first time to see how convenient this is. Let me tell you a few things I don't like about this: -on the app, they might not or don't have it at all of what you need. -it needs to be $30 or more to pick-up -you can't order around 4pm on because most likely they won't have times available for pick up that same day and you would have to pick up the next day -they email you your order is ready. So why is that when I get there I waited 20 mins??? And I had to call where is my stuff. -they bag 1 item each.. leaving me with so many dang bags -the employee took one bag at a time to put in my car Lord. If I wouldve went in the store and grab my stuff myself, I would've been in and out in like 5-10mins. Very inconvenient for my first time doing this. read more

Florina, the cashier, is a very very rude and disrespectful woman. She made me wait to ring up my things while she chatted with another cashier and looked at pictures when I first approached the register. I let it go. I then wanted to purchase a snow globe, but because she couldn't find the price tag on the item she didn't want to sell it to me (lazy). So I asked her to get me a manager. She REFUSED to get me a manager! So she then pointed to the managers and said, "well, that's my daughter over there. Go ask her." LAZY!!! And rude!!! So I had to walk over and approach Patti and she understood that I needed a price tag for the item so that they could sell it. Mind you PATTI IS NOT FLORINA'S DAUGHTER! Mel (a customer service manager) stated that it is a term they use on the frontline. So that just makes it okay? You all are professionals at the end of the day. Florina was trying to discourage me from buying the product because she didn't want to find a price tag to sell it. However, I worked here as an 18 year old girl and Walmart will sell you anything. On top of this, they have phones that help them look up item prices and item numbers to sell the products. Additionally, in the end when we found the item number so she could do her job, she then in turn ACCUSED ONE OF MY KIDS OF TRYING TO STEAL!!! Like what is going on!!! My son was being helpful! He found a basket with re-shop in it down the seasonal aisle and was GOING TO PUSH IT BACK TO CUSTOMER SERVICE BECAUSE THAT IS WHERE ALL THE RE-SHOP GOES!!! I told him to bring it there because it was the right thing to do! How could I be forcing Florina to sell me and item and want to be a thief at the same time? I felt embarrassed! I felt disrespected! And I felt devalued by this woman, Florina. She argued with me in front of other customers and made me feel like I was wrong! I worked here when I was 18!! I'm now a GS making 6 figures and I would never have to take anything from anyone. Florina is the only one working at Walmart (no offense to anyone working at Walmart). I asked to speak to the store manager but she never cared to call me, so why not leave a beautiful review for them all! Florina, you are a very rude and disrespectful woman!! Anytime you have an issue with a customer IT IS YOUR JOB TO GO GET A MANAGER!!! It is not your job, Florina, to be the manager. And when a customer ask you to get a manager, Florina, YOU DO IT!!! read more

Wal Mart night mare is what this place is. I avoid coming to this super center at ALL COSTS. Luckily, this isn't my home Walmart and I ONLY come here when I desperately NEED to come here. It is always crowded, you can never find parking, it's so unorganized, and the employees are snobby and rude. Especially in the self check out area, there's always one employee that stands there to make sure everything goes accordingly. Well unfortunately, the ONE time I had to go to this Walmart, the employee, Jalissa was so rude and so impatient with not only my family, but everyone standing in line behind us. Her attitude was disgusting, nasty, and stuck up. But for what reason?! No idea. There is no need to roll your eyes and start stomping your feet. Calm down. We are all grown adults. I wouldn't suggest this local Walmart to anyone, not only will you encounter rude employees but rude customers too. read more

Patted down for 12 pack of water, even as the person stood the there and watch me pay for it. They must think they're Costco. Don't even know why I stopped here, not a Walmart fan, figured quick in an out. Wrong as usual with Walmart!! Profile somewhere else Walmart Lynnhaven! read more

You can tell this one is going downhill. There were three people that smelled heavily of weed, including the "hostess" lady that takes your receipt, which by the way, is new. There are a lot more questionable looking individuals as well. I guess the ghetto is finally making its way into VA Beach. read more

I'm here at Walmart trying to send money to the Philippines , and this person that assisting us , is so rude !!! They look like they don't wanna work at all , you can tell by there faces that they don't want to assist anyone !!! . The girl who was assisting us was wearing green shirt female old short braided and i only saw the scanning part of her if was 0130 . And the other lady named Kimberly they were next together . read more

Worst Walmart. Associates are lazy with bad attitudes. They don't even help on finding an item when I ask a simple question. They focused on stocking shelves. Went to different store. read more

We all know how Wal-Mart goes. 50 lanes. Four are open. Long lines blocking the walkway. Wal-Martians walking around... So if I were to review Wal-Mart there would be something of substance. Tonight I have just that. Rolled in this afternoon. Walked up and down every aisle dodging screaming kids, moms reading nutrition facts on products (not) and I even heard a guy said that a particular product was cheaper somewhere else. I'm ready to check out. Guess how long I waited in line? 30 SECONDS. Does that ever happen? Perhaps. To me, never. I'm normally in line for at least 15 minutes staring at super models on the cover of magazines. Not today. I found me an open spot and swung on in there. I do admit that I sped past this older lady that had 10x more crap in her cart to not have to wait. Thought not having to wait in line at Wally World would be something worth Yelping about. Don't expect the same experience. read more

I hate this particular Walmart. Over the years it has gotten worse and worse due to the patrons and customers. I don't understand when or how it happened but I cringe every time I have to come here. Sometimes, there would be hundreds (no exagg either) of crazy, squawking seagulls or other birds just flying and hovering over the parking lot that scares me enough to make me bust a U-turn and leave. I'd rather spend that extra $1 at Farm Fresh down the street. I hate that. It gives me the heebie jeebies. Reminds me of a scene straight out of The Raven. So anyway, when you walk in you'll notice there's 50 registers and only 5 would be open on any given (good) day - and that's not even counting the "20 or less registers" and self-check out registers. I sooo hate that. I've seen Krispy Kreme come and go from this location, which broke my heart. No one remembers but it was only there for like 5 minutes. That was going to be this location's saving grace but for whatever reason it didn't stay. Now it's a Subway, which actually has saved me from a grumbling hungry tummy on more than one occasions. I'm thankful they brought back the self check out lanes because once upon a time they had them, then I think bad people abused them and they got taken away. I used to drive all the way to the Red Mill location just for my sanity and a great chunk of peace of mind!! With all that said, Walmart - Super Walmart at that, serves its purpose. Note the generous 2 stars I give. Otherwise it really should only be 1 star! Some locations are what I call true one-stop shops because some offer auto/car services as well. (This particular one does not but guess which location does?! Yup, Red Mill.) It has EVERYTHING you need and without fail, you ALWAYS end up buying more than you ever intended. read more

I have tried everything to get the bakery to charge and order my wife made could not get them I tried every numbers so I called the food pick up number and got a woman named Marcella she took her time to help me and walked over to the bakery and got the help I needed she went out o her way to make a difference. I think it is important to make sure that people get recognized for the good things not just the bad she did more than just help me because of her I am going to stay with Walmart instead of finding a different store she did a great job read more

Okay so I was just at this particular walmart and when I got home I noticed that I picked up the wrong lotion by accident. I immediately come back walk in with the receipt and the old lady at the door gave me a hard time because I was returning an item I just brought not even 10 minutes ago. Anyway I used my credit card to pay had the receipt and she even acted as if oh we can't do that. I looked at her and said would you like me to call my credit card company ma'am. Long story short walmart I know elderly people want to work, however they need to be able to hear, see and still be professional and not have dementia. That should be on your application Walmart! read more

This is the closest Walmart to my house and as a result I find myself here way too often. This is a "super" Walmart meaning you have the home and pharmacy side as well as the grocery side. Because this large plaza is home to a strip mall as well as multiple fast food restaurants, the parking is almost always atrocious. Sometimes I choose to do my shopping late at night just so I can get a good spot and not wait in extended lines. The lines can be very frustrating. Why on peak days and times would you have 5-7 of your 20 some registers open? It never makes sense. Walmart is your true one-stop shop though. It has all the goodies you want. The staff are okay and sometimes border on meh.. We do our groceries here for most everything except our dinner meats and seafood. We'll keep coming despite the challenges. read more