How is this store still in business? I'd give it the zero stars it deserves. I came in today to return an item purchased online. There was only one cashier very (!) leisurely processing returns while simultaneously chatting with customers and employees. I waited in line for over 20 minutes while at least 10 employees passed by just as leisurely and without a care in the world. I mentioned the long wait to the cashier and she nonchalantly replied that she's the only one at the time. No apology or concern about the wait. When I left the line for returns/ customer service was to the door. How hard is it to assign an additional cashier to process returns considering one clearly can't keep up? And if that's not a possibility, one of the managers should step in to alleviate the wait. Non existent customer service and zero efficiency. DO NOT make returns here! Or shop here. read more

Quite a vastly improved experience. Cleaner, better organized, nicer staff, easier parking, better selection. Great improvement! read more

Walmart - The whole place is out of order. - Department Stores Near Me - Torrance, California

See all

The service in Walmart was slow. The line to return was near the door entrance. Five customers complained we were waiting over 29 minutes. A person in line complained to the manager. She stated Walmart only trains employees for certain positions. Finally another employee was sent to assist. It was after a wait. read more

Has at the photo center is so friendly and helpful! 10/10 experience 100% because of Has!

The customer service here is horrible. I arrived and checked in for curb side at 8:50am. Kept calling store finally someone answered at 9:05am. There were only 2 cars parked therefore they weren't busy! Only Teo orders to bring out yet no one was able to do that. The car next to me got off at 9:05 pissed and stormed inside. I drove off. Asked to speak to someone then they say the received a truck and had pallets to take care of! Don't offer curbside if you can't and won't perform it. I'm appalled at the explanation for no one coming out or answering the phone. It's ridiculous. Get it together Walmart! Back to target I go! read more

The line for returns could not possibly move any slower. Either the employees are incompetent or they just don't give a shit. I'm guessing both. read more

I walked in today and I had questions about where to make a return. The greeter was sitting on her chair just chit chatting away with some lady (it looked like maybe this lady also worked there) who was talking about her kids and school and covid and etc. Both of these women looked at me several times during this conversation and made no acknowledgment of the fact that I was clearly standing there and waiting to ask a question. I finally had to walk away and go ask someone else. Terrible customer service. read more

Very slow costumer service, They take there time, they don't care people waiting, No concede-ration at all

I went to return an online purchase today at this location at 6:00 PM on a Friday, but their customer service was closed. A store employee yelled from a distance, "It' closed". I asked her when the customer service would reopen, and she kept yelling, "It's closed," and she kept pointing to the closed sign. I told her that I heard her, but I wanted to know when the customer service would reopen to know when to return. She then got aggravated and started yelling at me. I think that it is great that Walmart tries to be inclusive and hire just about anyone off the street, but I think hiring mentally ill people who are unfit to be in public is just plain wrong. read more

Omg this Walmart is so ghetto. This is a smaller Walmart, so don't expect to do your full shopping here. The merchandise is scarce and scattered. The customers and employees are rude AF. I had the "security guard" up front stop me one time while I was 8 months pregnant to check my bag and the receipt. Um, excuse me, do I look like someone who's going to steal?! You need to be stopping that questionable person right there who's walking right passed me. My family lives nearby and I come here for the convenience if I forget something. I guess no matter where you go, you can't escape the ghetto-ness of Walmart. read more

Yesterday I had the best experience at this Walmart thanks to a Georgina. I was looking for a specific item and I did not see it out on the shelf. I asked a worker of the department if they can check the back to see if they had it in stock they said it would say online that it was in stock. I seen Georgina had a machine to scan she was very kind and quick to help me get the item from the back. She walked a few isles to get their and seemed happy to help me. I really appreciate Georgina for helping me yesterday my kids will be very happy!!! Thank you Georgina for going out of your way to help me find the item read more

Yikes what a sad experience. Waiting in return line when a Walmart employee walked up and cut in. Spoke with manager which was also a sad experience. I felt for her to manage the employees she has then I realized she's why the employees are not trained in customer service. The woman at the return desk told us to move that she was done with us, that's exactly how I feel about shopping at Walmart! read more

I come here all the time. Best price for dog treats and other items. Will not be back. Staff is so rude. I found an item on clearance and went to ring up and it had a label and the price for 3 dollars and it rang up 4.97, i said mam its not ringing up right she said well i guess its not on clearance anymore. Wow.... I don't know if staff needs more pay to be happy or what! read more

If I could give this craphole of a location negative stars I would. I'm gladly paying higher prices at Target because the people that work here have zero interest in staying employed, and have no interest in helping me in any way. The photo printer has ruined my orders two times. And to get any customer service or cancel my order was like trying to find the Holy Grail. Walmart does not have to be the Sesspool of poor service and crappy attitudes combined with services that don't work. It could actually be successful. But they will never again get my money. I'm done. I hope this pace closes and a reputable store takes its place. read more

This location is nothing different. Stock is either out or just unorganized. Small location but surrounded by many stores and restaurants. Customer service is okay. Otherwise.. another Walmart. Absolutely no Walmarts local to where we live which is totally okay by us! Hardly go or avoid going as much as possible. Not just this location most Walmarts! read more

This is one of the best Walmart locations to visit if you hate yourself. The following is an excerpt from my previous visit to this location. - Employee: "What are y'all doing blocking the walkway" I don't know, I think we are shopping (2 minutes later) Employee: "What are y'all doing in this aisle" I don't know, I think we are shopping read more

If you can avoid this store...do it. This has to be the most ill managed Walmart I've ever visited. I would give it zero stars if that was an option. Too many issues to list. Go to Target. read more

Really really bad service especially in customer service there's a long line and they only have one person helping the customers for returns,I can't believe it am not satisfied with that Walmart very rude person working there as well you ask them for where a item is and they send you to the wrong direction .. this is for the manager at this Walmart you need to put another worker in customer service when theirs a long line and their is only one person working there... read more

I like the fact that this one isn't too big, less surface area to walk. I usually get stuff like toilet paper, trash bags, dish soap, hand soap, scented candles, and snacks. I also look forward to the fresh squeezed o.j. machine. My little one likes the Cinnabon bites machine. P.S. There's a Redbox for movies & games. P.S.S. There's a spare key machine there too. read more

Doing Walmart spark and they're taking their time . Idk if they're short staffed or people not on it but it's taking my time and money. I don't think I want to do Walmart spark in the Walmart anymore if it's going to be like this all the time ... read more

Walmart - a car parked in front of a walmart store - Department Stores Near Me - Torrance, California

I used to come to this Walmart even though it was a little farther because it was reasonably clean. Recently I needed to return a couple of items and was told that returns are only until 6pm even thought the store is open until 10pm. This was news to me. The employee told me that I should have seen the new return hours on their website. Was I supposed to know that I needed to check the website and that they had changed their hours for returns? The hours are not posted in-store. Terrible management. Addendum: I returned the next day to return my items. There is only one person working the returns. A lot of employees walking around the counter. There are 8 people in line. I have been waiting for 20 minutes and am the 4th person. As I was writing this, the line has expanded to 12 people. Still only one worker. This is substandard customer service. Downgrade to one star. read more

I had an order pick up today around $100.00. The Walmart employee put my bags in my backseat of the car. When, I got home I realized toilet paper was missing, scrubbing bubbles, Aussie Shampoo/Conditioner, large container of cat treats, trash bags and three cans of cat food. I called the store and told them that I had missing items. The pick up customer service, said the person who delivers to parking lot, had to check off every item. She said let me look into this, called me back and said it was my word against him and told me to call Walmart.com. I did and they are reimbursing me for the items, but will never do Walmart pick up again. I will go to Target which has more class and even can have Starbucks delivered to my car. read more

I rarely go to Wal Mart because it's a drive from where I live. I recently went to buy some stuff & had to return something, so I go and the lady at customer service says they close at 6 so I can't return stuff. Keep in mind the store is open until 10 PM. That makes no sense and it's not posted anywhere. How are customers who work past 6 pm suppose to return unwanted items? It just doesn't make sense to close customer service so early! read more

Walmart is terrible, went to this location but even the customer reps by chat and phone were terrible - their website states the return policy and apparently it is not required to be followed. What kind of team huddles do you all have with your staff? "Hey, the policy says we do returns , but don't do any! " This is the worst experience I have ever had and I am 9 months pregnant , I will never recommend to do a baby registry with Walmart nor buy any baby products from them! They do not adhere to their posted policy at all! And to act like all these people are just not understanding is insane! Worst customer service, terrible experience in store, online and over the phone - it is just all bad and not worth the stress , never again! read more

This is a typical Walmart but definitely cleaner and better organized than the other Torrance location near Normandie Ave and 190th St. They have a good selection of products and checkout lines aren't too bad. It's not overly crowded like the other Torrance Walmart location. Prices are good but they just don't have any fresh fruits, vegetables, etc. read more

Customers be aware!!! Do NOT opt to return your purchase via curbside. I parked, notified the store via the app that I was at the store, and a customer service representative came out. I handed her a Tramontina frying pan and showed her the barcode but she said she didn't need to scan it. That is the only evidence as a customer that the return is made so I asked her again. Yet again, she said she didn't need it and walked into the store. Of course the Walmart app is not updated with the return so I contacted customer service and they stated that the store will contact me directly. 2 weeks later, crickets. read more

I went in to check out what a chain I was interested in really looked like but was told it was only on line because it was too expensive to be in the store!! read more

Lazy asian guy with the gold chains in electronics wouldn't honor ad price then pretended to "ask" another employee about prices. Also said they don't price match with online ads from Walmart, huh??? Target price matched the Walmart ad price and I actually ended up buying more stuff at Target. I won't be back to Walmart. Stuff is cheaper but service sucks. read more

This Walmart location is bad. I won't write about my experience but just say you should really avoid this place. I have been in many good Walmarts and this location is a disgrace. read more

One of thee, (if not thee), worst Walmart's I have ever been in. Period. And I've been to some of those "People you see in Walmart" meme type Walmart's!!! While I believe this is only the second time I've been in this particular store, I can assure you one thing... It was the same low life piece of crap both times I've gone in. Yeah... I understand it IS a Walmart but really, WTF??? This store is disorganized, dirty, has a piss poor selection and is really small, (by Walmart standards). I usually go in to a Walmart for sporting goods and / or camping gear when in a pinch but not this time... Went in this time with the wifey, (again), looking for some baby goods and was utterly disappointed. Aisles are clogged with $hit on the floor that people have torn from the shelves, there are half open boxes of merchandise on every shelf, I even saw dirty diapers in the aisles. EWWWW!!! You name it, and if it's bad, they got it. Thought I would need an effin' tetanus shot on the way out!!! If they would have had 'em, I would of got one. But... like most of the rest their merch, I was told they were all sold out... Fool me once, shame on you. Fool me twice, shame on me. Instead, I'll stick with the Gardena location. Much larger, much cleaner and way better selection. I won't be back in this hell hole that's for sure... read more

The inventory here is really disappointing! I came looking for a new microwave and they literally had 4 or 5 to choose from. Out of those, 3 were dormitory size, 1 was the perfect size and looked nice, and the last one was big, ugly and expensive. After looking at all of them and comparing it to the one that I needed to replace, only one of them fit my criteria. But guess what??? They were out of them! They had plenty of the tiny microwaves that were big enough for a burrito or maybe a cup of soup, but that was it. I even looked at that big, ugly monstrosity and considered that one, but it wasn't worth the price, considering it's appearance. We looked around to try to find someone who worked here, but there was no one in sight. Disappointing! Besides that, the return line was long as hell and would have made me turn around and go home, but I was thanking my lucky stars that I didn't have anything to return. Parking was fairly quick and easy, but this Walmart is definitely on the smaller side. They do not have everything that you may need and it almost defeats the purpose of even stopping here, because you end up having to go to another store, anyway. read more

I have no idea why I keep giving this Wal-Mart a second, third, and fourth chance. Whenever I shop here, my list is never complete. This is a very small store compared to the others. Their cosmetic section is one aisle, toy section is two aisles, and why is there an abundant amount of sunblock here?! Like, a crazy amount! There is a grocery section but I don't see the point because this isn't a regular sized store. Minus the grocery section because there are other markets around the area and add the rest of the other departments that are lacking, ie: COSMETICS, and this store can be banging. Well, for me at least. I'm sure for you ladies as well. Their toiletries department isn't great either. I couldn't find my lotion, shampoo, and conditioner. These are all mainstream items, guys. Why aren't they here?! The store itself is clean and parking is never a real problem. The two stars is solely because my list can never get complete here. read more

So business people are saying that crime has increased in Torrance ever since Walmart moved into the area. I don't know if that's true but that seems to be the rumor going around. I used to never shop here but have been a few times to pick up a few household items since it's so close to where I live. The prices do seem to be less than other major chains but then it just seems to be one step below Target. And yet, Target doesn't seem to draw the type of crowd that Walmart does for some reason. I've decided it's not really a store I'd like to frequent. read more

See all

I've been here four times since its opening, I've observed followings: Good: Site-store pick-up was easy peasy lemon squeezy. Got a good roller-back pack for my kid under $30, no shipping. Helpful employees on some days. Ok place for picking up household items and school supplies. A teacher can always use a ream of paper. Cleaner store compare with the one on 190th. Bad: Self-check. The price isn't as good if u consider the work u r doing. Employee who does nothing but stares into the void, despite there are ppl needed help with the self-check machines which often pause for no reason. Some ppl have no patience for this self-check, why we never got trained for how to handle groceries. Limited inventories. Twice I went there, no rice crispy and salt/vinegar chips. They don't stock the latter one it seems. Isles are small for cart. On the opening day, this was causing problems. read more

See all

I guess City of Torrance didn't want Wal-Mart to take away business from Rite-Aid, Target, CVS...because their selection is severely limited. Also, the aisles were half empty. I needed hand soap - the cheapest one on sale was ALL GONE. I needed toothpaste and they did not have the one I wanted which was a whitening one. Yes, their prices are a bit cheaper though. This place is semi-clean. Not ghetto and there is plenty of parking (I suggest parking by the "closed" entrance for easier exiting.) Funny, there was this kid outside selling candy bars. A nice couple leaving asked him how much and when he told them, the wife said (with attitude) "$3 for a candy bar?!?" The kid said (with fake sadness) "It is my last one." Then, the husband laughed and said "You expect us to believe that?" Really LOL because I totally laughed out loud for a few seconds. My point, the people here are smart. That kid should go solicit at the Harbor Gateway location. read more

In a couple short years, this Walmart has taken a tremendous dive. This used to be such a great store. Now the only things getting rolled-back is the customer service, competent personnel, management and leadership. This store is so ghetto it's not even funny. Customer service stinks, carts all over the parking lot, workers just standing around chatting with each other or arguing with patrons. The store constantly looks like it was hit by a hurricane and no one from upper management seems to bother or care. What a complete embarrassment. I dread going there and would never take visiting friends or family here. Such a shame. read more

I use to love this location but it's not the same. This location was great becus not too many people knew about it and it was one of the cleanest Walmarts around. Even though this store is small and didn't carry as much stuff as a regular size store, It use to be good. The last couple of times I've been here the store has been junky/ dirty. I know most Walmarts are junky/ dirty because of all the people that walk thru the store but this store is getting worse. Today they only had 2 regular cashiers open and had a long line at the self checkouts. Smh. I was waiting in line form over 20 mins. Normally I would walk out but I needed the stuff I wanted to get. Plus I was buying something for my baby read more

Walmart - Department Stores Near Me - Torrance, California

If it wasn't for Power 106, I would have waited for the another week and a half to check this Walmart out. Work is a few feet away and I had an hour or two before clocking in, it was the perfect time. This Walmart is located around a very busy area, very very busy! Fresh & Easy, Subway, Chili's, and Chick-fil-a are to the North, Del Amo Mall is to the East and Toys-r-us, Fye, another shopping plaza to the South. With this visit, I was able to park the minute I drove in but with Walmart, I was definitely lucky. There wasn't too much traffic jam around the lot, but it was a weekday. The store is very spacious! From the isles to the registers and everything in between. However, I found that the section between the road to the sliding door entrance/exit, narrows towards the store. I happened to walk in with two other people, and it crowded the area. I can only imagine holiday season with ten people and with carts! It will definitely not be pretty! The biggest disappointed was the cosmetics section! I realize now that I am accustomed to having two or three isles of just makeup. I find real joy walking around, looking at ingredients and compare & contrast, I couldn't here. :[ It was also strange that they did not have Black Radiance makeup but Milani makeup instead. Milani is usually found at Target. Perplexed would be the adjective to describe my experience! The place was spacious but the isles were narrow. They did not have the brand I go specifically to Walmart for. I hope that, not all is final and they are still trying to figure out the best flow for the store. Thumbs up to the enormous frozen food/produce area! read more

The 2016 Yelp 500 - Review #169: 10 PM CLOSING TIME?: The hours here are hard to comprehend. I am from Florida and if there is one thing I have learned living there, it is you can't close a Walmart where I live. I mean, just picture trying to keep rednecks away from buying bait & beer. I am figuring that they would drive their 4x4 trucks through the glass doors to get what they wanted but, they would leave exact change for the beer and bait at the register. Hey they might go around making poor life choices but, they are not thieves! Yeah, try closing a Walmart in Florida at 10 o'clock (10 AM or whatever)... Then tell me how that is working out for you. PS: You can put a steak on that black eye (Yes I give medical advice for free to the blatantly stupid) VALIDITY: I don't even go shopping before 10 because that is when the night shift starts... Admit or deny it but, they are the brains of the operation. They sneak in like ninjas from some Wizard of Oz from Stock Clerk University... They are good because they load the shelves and know where everything is, so don't mess with them. "I WAS THINKING UP A MASTER PLAN..." (Snoop Dogg): I once had a daytime manager try to help me find capers in the produce aisle. That was it... I figured the night crew will always know the stock better than anyone. It was my master plan and it is STILL working out great. SLOW BOAT TO CHINA: You think I want to be in there behind the 5 pm soccer mom? What about 7am slow poke, check writing retirees? Nope, me neither. DRIVER'S ED: So, like hands on a steering wheel, I shop from 10 (pm) to 2 (am). Hand down the best time to shop. WHAT I CAME FOR VERSUS WHAT I BOUGHT: Inventory is like "Location" you have to say it three times with attitude if you are going to be taken seriously in this world. This place just doesn't have what it takes to hoist the Walmart logo up onto the facade. I left with virtually nothing from my list... Add a second floor so that this place might one day resemble a Walmart (and I don't mean like that horrible creation in downtown Honolulu... that is a place for the less fortunate to steal from and it is also used as a sundries store for the kids at the University down the street). END GAME: I don't get this place at all (even our Walmart Neighborhood Markets are 24 hours. ... all of them). Each time I am in the area I give in and TRY to shop. I am so in denial. What does that cartoon princess sing in Frozen? LET IT GO... LET IT GO... read more

Walmart is Walmart but don't advertise so openly that you enforce social distancing and that your staff wears masks of you don't. It's difficult to expect a place like Walmart to adhere to social distancing solely because of the customers but the staff needs to get with the program. I went in yesterday and saw at least half of the staff wearing their masks under their noses like idiots. One staff members even pulled his mask down completely to take some deep breaths as he walked towards me! Definitely skip this place for the duration of a pandemic and flu season. read more