The staff at Vision One are so helpful! I brought in an outside prescription because they had a…read morebetter selection of frames than my regular optometrist. Suzie spent a lot of time with me, suggesting frames that might work, and telling me when a particular choice was unflattering. After I picked up the glasses, I kept seeing double and my eyes never adjusted. I took them back in and they checked my prescription and also my old glasses, and Dr. Beals also checked everything even though she didn't write the prescription. It turned out there was a mistake in the prescription so I had to go back to my optometrist to get it changed. When the new glasses came in, Dr. Beals and the staff checked them again and made sure they were right. All at no extra charge! I highly recommend Vision One for their individualized attention and commitment to getting it right.

Friendly, professional and great customer service! I am a…read morefrequent business traveler and often have to posess back up plans while on the road, this week my contacts were damaged and I needed a new pair for the duration of my Ohio travels. This team was courteous and helpful in replacing contacts. Next time I am in Ohio and need to buy new glasses or contacts, I would come back here.

Dr Tran was very professional and courteous. The technicians were also and informative about issues…read moreI'm having with my sight. I appreciate their services.

Lack of good communication on appointments, cancelled appointment after 10 minutes late and doctor…read morehad already left. I hen asked about it staff was confrontational bringing laptop out to say they sent a text over a week ago and I acknowledged it. Rather rude and they lost out on a family of 6 that all wears glasses.

I have gone to Eyecare Associates for 10+ years, I would not fo anywhere else. Dr. Pasquinelli and…read morethe staff are amazing. I have very bad vision and would not trust anyone else to take care of my eyes.

The care taken to help with adjustment and later a replacement was wonderful. Thank you, ladies.read more

Angie at Eyemart Express in Reynoldsburg is always so patient and kind. After a negative experience…read moreat a competitor, I returned to Eyemart and Angie assisted me in finding glasses that worked for me. The cost for two pairs of glasses was what I would have paid for one pair at the competition's store.

Only basic glasses you can get same day. Be careful of the…read moresales sharks. Will stop asking you what upgrades you want.. and will start telling you it's what you're getting with no good explanation as to why. somehow spent $200 a pair when the tag price was $60. I could read every sales tactic and would say no 5 times but would be bombarded with more information that didn't make sense to me. made to wait extended periods of time while sales person stared at the screen or wandered around the store. Sleazy tactics. At that point you'll just want out of that prison and they'll add whatever charges they want. "I added the insurance" oh really because it says they already come with insurance? But sure, add it without asking me. (I read the receipt in the end, was only flashes the screen while sitting there before being told the total.) When I came back for pickup the sale shark ran out the door while I was waiting for a few minutes to pickup my glasses. I verbally announced that "you would think they would want to help me pick up my glasses seeing me standing here and just having sold them to me." I made your commission check bigger but you couldn't acknowledge me AT ALL after making your sales. "Oh she's already clocked out" but was she 5 minutes ago when I got Here? Maybe I'm being over dramatic but all around I didn't feel comfortable in this store. go try on in the store then order online, skip the fees of the middle man.

Purchased $400.00 Kate Spade glasses Oct 2024. Never a big fan of the glasses thought they would…read moregrow on me. Glasses became cloudy and could never keep them clean. Finally got around to going back with glasses simply asking they remove the anti glare and buff my lenses. Was told sorry been more than a year buy a new pair nothing we can do for you. Well these are glorified 400.00 reading glasses and the response in my opinion for a local eye doctor was pretty pathetic. I always try to shop local instead of big box but in this case big box out shined. Went to Americas Best. cleaned up Pickerington eyecare glasses for free. Still cloudy but buffed out the scuff for me. Will never use or refer to anyone ever again.

Completed my annual eye exam. Their staff is full of energy and smiles. It was a delightful…read moreexperience! Covid precautions: Face mask is required and they check temperatures during check-in. Waiting area: Clean. Organized. Cozy. Properly spaced for social distancing. Waited for about 3 minutes after check-in to be seen (mind you, I was also about 5 minutes late to my appointment - never underestimate Pickerington traffic!) Pre-exam imaging: normal exam (including the air in eye part). During this exam, I could overhear their team being extremely patient with a kiddo who was scared of the machines. I was impressed to hear the methods they used to calm the kiddo, build trust, and help the kiddos through their exam. I would say this place is kid friendly and they give lollipops post exam! With doctor: Dr. Pipo had a booming personality. He was energetic, kind, and really reviewed my case prior to examining me further. You know when docs ask "which is better? One or two?" And you can't tell the difference? He actually explained what the differences were while determining which corrections were needed for my eyes. Post exam: Laura (specialist) helped me with selecting my glasses. I told her the style I typically like and she brought ~10 pairs to try (which all met my preference along with a few fun frames). She helped me narrow the frames down and was extremely patient with me. 30-mins later, I picked the frames that we both agreed- totally matched me and my personality. After selecting the frames she helped me to assess the appropriate additions to make for my lenses and explain insurance coverage. Jessica (front desk) helped me with selecting the appropriate contacts covered by insurance. Overall- Fantastic staff. Fantastic facility. I look forward to meeting my new frames and going back again for my annual in 2022.

I've had Dr. Bennett as my optometrist for about 4 years now, and she's been great! They really can…read moreaccommodate all kinds of glasses types here.

The doctors are great, but that's about it. Frames are a bit overpriced, and some of the staff are…read morekinda rude and loud, wouldn't buy from them.

Love everyone there. Friendly, helpful. WONDERFUL staff. Would go nowhere else. My whole family…read moregoes there. Am thankful my sisters talked me into seeing Dr. Zigler when I was looking for aa good eye care provider. Feels like family to me.

Dr. Perry - Thank you!…read more I've had 3 eye doctors and a neuro ophthalmologist since I started wearing glasses when I was 11. For the past 17 years I've known I had a "blind spot" in my right eye caused by scar tissue, for the past 5 years I've know I have astigmatism in my right eye, and through all of that time my vision in my right eye has been blurry and hard to live with. I've told multiple eye doctors this only to be met with "everything looks fine." After 15 minutes of tests and reviewing scans, Dr. Perry diagnosed me with Pellucid Marginal Degeneration, which makes all of the issues I've had with my right eye finally make sense. And for the first time in 17 years I'm confident I'll be able to see more clearly. And soon. So, thank you for listening to my issues and hearing me. And thank you for not only diagnosing me, but coming with a myriad of solutions. I feel like even though I now know I have this disease, I'm going to be better than I have been in a long time. I left your office feeling more grateful and relieved than you could imagine.

Everyone at Optimal Eye Care is phenomenal at what they do and how they engage with their patients…read morethroughout the entire patient experience is second to none! From the smile that greets you when you walk in, to the excellent doctors that have patience to solve even the slightest change in vision needs to the team that helps with everything post-exam. I'm so lucky to have found this team to help me with all of my vision needs! You can't go wrong by choosing this team!

Needed a new eye doc since just moving into the area. I definitely hit the jackpot with Dr. Engler…read more The doctor is professional yet relaxed and chats to get a feel for her patients needs. The staff is friendly and helpful. And the best part is that they were all on time, from checking in to actually seeing the doc.