Came up to visit my son and he needed a new phone. I took him AT&T and I wanted to buy him a new…read morephone. They didn't ask me about how I wanted to pay for it or if I wanted insurance. They just tried to force everything on me Worst att store ever

I ported my number from Cricket Wireless to AT&T Prepaid on Monday. I can make calls but still…read moredidn't have data and texting after 2 days. I came to the store this morning after spending many hours on the phone with AT&T CSR and tech support, who couldn't resolve the issues after going through all the troubleshooting drills. Ultimately I spent all morning at the store but I am very grateful and impressed by the work ethics, professionalism and dedication of the staff I met. In particular, I want to give kudos to Shauntay and Melissa, who talked with tech support, supervisors and eventually connected me with Apple (network issues). Melissa worked tirelessly and relentlessly since there were various barriers and limitations that she had to address. She also had to multi-task to help with other customers since the store was becoming busier as the morning progressed. I was relieved that my data and texting functions were restored at the end. We are lucky to have such exemplary staff at the AT&T Ithaca store, who do their best to serve, assist and advocate for their customers when needed. They are to be commended for the fine work they do and have reversed my first (unfavorable) impression of AT&T. THANK YOU!!!

3/23/2026 4:30pm-5:00pm MY VISIT…read more Before I forget let me list the names of UTLA EMPLOYEES ELISE, EDEN, CALIE and the cashier (I'm sorry I did forget since it is the next day) SINCE I AM A SHOPPER FOR INSTACART, I am constantly visiting this beauty store to shop for THE PEOPLE of ITHACA.....What I've learn and what I am constantly reminded is WORK ETHIC AND CUSTOMER SERVICE....THE PEOPLE OF ITHACA.. I literally walked in as a SHOPPER FOR INSTACART....Let me say their names ELISE, CALIE, EDEN and the CASHIER (I am so sorry I can't remember the name). I walked in and I was reminded by these extraordinary professional, kind hearted STRONG work ethic inspiring individual that customer service matters...I WAS GIVEN ADVICE ON BEAUTY CARE WHILE handling business!! Just walk in and experience the definition of customer service PLEASE SUPPORT THE LOCALS

I've been a customer at the Ithaca Ulta salon for about a year, since moving to Ithaca. There are…read moredefinitely talented stylists here -- I recently saw Kaylee C., and she was excellent. I left that appointment really happy and specifically rescheduled with her because of that experience. The issue is that the service at this location feels very inconsistent. One appointment can be great, and the next can feel completely different, so it is hard to know what to expect. At one visit, I came in just for a blowout, and it took about two and a half hours just to wash and blow out my hair. Most recently, I was scheduled with Kaylee C. again, but the salon called the same day to say she was sick. That was completely understandable. They offered me another stylist at the same level and said he was very good, so I agreed to come in. I was there for a basic root touch-up, which was scheduled as a two-hour appointment. In past appointments, after getting my roots done, my hair has also been blown out and styled, not simply dried. This time, after two hours, the stylist told me near the end of the appointment that he had another client coming in and would not be able to blow out my hair. I left the salon with my hair wet after spending two hours there just getting my roots colored. What was most frustrating was not just that the appointment ran poorly, but that there did not seem to be much effort to fix the situation. I spoke with a manager afterward, and while she acknowledged that I should have been told the stylist was slower and that he may not have planned appropriately, the overall response still felt focused on moving on to the next customer rather than resolving the problem for the customer already there. That has been my main experience with this location: there are some very good stylists, but the consistency and customer care are lacking. When something goes wrong, the salon does not seem to have a strong "we'll make this right" approach. Instead, it feels like the priority becomes the next appointment, even when the current customer is leaving unhappy. I wanted to like this salon because I've had some good experiences here, especially with Kaylee C., but after multiple inconsistent appointments, I would say you really do not know what kind of service you are going to get.

This in my opinion is the best auto parts shooter in the city of Ithaca…read more Prices are competitive, the store is fairly new. But most importantly is that the staff is knowledgeable and friendly. These guys know automotive and products. Who you hire shows through instantly and this store has done a good job. Don't expect someone behind the counter who can only look up parts they sell on a computer screen. These guys actually have turned a wrench/ nut in their lives. They have an idea how things are engineered and go together. they also seem to know the products they sell not just what they have but also what works best and what is garbage. They are willing to pass on that information even if what they are selling isn't that great. I feel respected here. A lot of the other parts store locally seem to employ people who don't k ow the first thing about automotive work or cars at all. Thumbs up O Reilly !!! Also, thank you for your support of our Veterans.

This Sally's Beauty is amazing. The staff is beyond helpful. Every time I go in I feel heard and…read moresupported and I leave feeling confident in what to do next. My hair is transitioning to silver and also curly. Our hard water has made my hair red which is annoying. Anyway, I'm still dying my hair trying to find the best approach and the women at Sally's are so nice and so incredibly knowledgeable. I'm very grateful for them! Highly recommend!

I never review places but the staff here definitely deserve it! I went here yesterday and everyone…read morewas so friendly and helpful. I had my 2 year old with me and one of the ladies there was nice enough to go get lollipops and offer him one while i was shopping. They have a good stock compared to a lot of sally's i have been to. I definitely recommend going here.

Great store! Super nice and helpful staff that greet you and accommodate your needs. lots of varietyread more

The womenI spoke to was very nice and helped me find a flavor close to my favorite flavor by…read morecutting wood. It in some ways is a little better even. Smoother and more flavor with every puff. Thank you.

I can't believe Lilly's even has one bad review! I've been coming here since I was a kid and I…read morespecifically love coming here because of how wonderful the owners are! I remember them helping my un horse savvy mother Xmas shop for me as a kid. They helped her every step of the way. They are some of the kindest people I've met. I love bringing my foster daughter in here to look at Breyer horses and someone will always start a conversation. Everyone in the horse community is extremely thankful for this business.

Extremely disappointed with this business and I would never go there again. They basically lied on…read morethe return policy and I was left with useless equipment. worse yet is how the denied what they said. This was not a misunderstanding by rather an unethical business. I advise against going there.

I really like the West Road Cortland, NY Salvation army…read more Friendly staff, and lots of selction esp. in larger sized pants. Saw a error... Do you know it says its Binghamton and then has the West road address on the deliver truck online site?

Absolutely do not recommend or support this store on the basis that the individuals in the donation…read morecenter were ungracious and rude during a recent visit. If you're planning to make a donation, I recommend going to the Thrifty Shopper instead. They were easy to work with and kind. My mother and I donated a sizable amount of nice linens and clothing, among other things. They made snarky remarks at us, saying, "we don't take clothing that comes on hangers." The reason the clothing was on hangers was because it had just been dry cleaned. If they had just nicely asked us to remove the hangers, we would've happily complied. Instead of being grateful for the high quality pieces that we donated, they seemed to be entirely annoyed by the receipt of a donation. For a store that makes profit by re-selling donations, you'd think they'd at least be respectful and appreciative. Additionally, the folks in the donation center were not helpful. At least four individuals stood around and watched as my mother and I made countless trips back and forth to our car. There were one or two items that the Salvation Army would not accept (which is fine). However, the individuals in the donation center waited until we carried these heavy items up the stairs (watching us the entire time) before telling us that they would not take them. If they knew they wouldn't accept the items, why waste our time and watch us lug the items back and forth? I understand that these individuals probably receive unpredictable and unusable items as donations all the time. However, they should still treat individuals with respect. The people who are donating are trying to do something nice. Also, it's not always what you say, but how you say it. A positive tone and attitude would have gone a long way in this scenario. Unfortunately, I will be taking my contributions elsewhere going forward.

I'm still without service and have already been to the local store. I bought the modem I needed for…read morethe "Landline" there about 4 years ago. I went back to the store right after my service was interrupted earlier this month and was told that they couldn't help me because landline service is in a different branch of Verizon, but could hook me up with a mobile plan. Looking at all the Yelp complaints and speaking with friends who've recently experienced similar problems I'm beginning to wonder if Verizon is simply trying to drive "landline" customers out. In my case, it's working.

I am pleased with the services of Richard from Sales. I am currently in Tokyo, Japan and Richard…read morewent out of his way just to help me with my International Travel Roaming service. It was already passed his working hours but still helped me with my Roaming Data service. Richard worked above and beyond!! Verizon- Mohegan Lake is lucky to have a worker like Richard! Exceptional!!!