I recently went into Lassman's looking for new glasses. Michelle was beyond helpful. It was…read moreobvious that she has been doing this for a long time. She was able to point out why some frames were better than others with my face shape and coloring. I highly recommend this business!

A wonderful experience. From the first phone call I made to…read moremake an appointment for an exam, Lassman's has proven to be the best eye experience I've had in the cities I've lived in around the country, including my native New York City. Dr. Gary gave me the most thorough and explanatory eye exam I've ever had. He was personable and made sure I had no more questions. I decided on new frames and replacing frames in a pair of sunglasses, and Christina walked me through my options in a friendly, advocate kind of way, no rush, no upsell, just friendly, helpful service, answering each question. I highly recommend Dr. Gary for your next eye exam, and Lassman's for all your eyecare and eyeglass needs. And thank you to the rest of the knowledgeable, personable, Lassman's team!

Walked in and out with frames the same day! Rashelle made my…read moreexperience great! Not only was I able to call and walk in the same day, I was able to bring my infant to the appointment as well. Love this for stay at home parents. The exam was thorough and simple. The deals were also pretty great and I had many attractive frames to choose from. I plan on returning and sending my partner here as well. I extra appreciate the patience and positive feedback.

I had an exceptional experience at the store. I received a free eye exam and my new glasses all…read morewithin an hour. The fact they made the glasses right there in the shop really impressed me; they are lighter, feel much better, and are clearly well-made. I will definitely keep coming back here for my optometry needs and highly recommend them to anyone who needs eye care services. A big thank you to the fantastic team, including the manager, Veronica, for the great service. P.S. this happened to be late afternoon on a Saturday and I live two and a half hours away so for them to handle my last minute needs... Amazing!

This office is truly exemplary! Dr. Brown and his staff are amazing. Friendly, proficient and…read morerespectful of your concerns and your time. Today I had the most extensive and thorough exam I've ever had! Dr. Brown takes his time during the exam to make sure you are comfortable, not rushed and that you understand exactly what is going on. I was shown the photographic images of my eyes as he explained what we were seeing. I have some issues with my retinas that he was able to show me where, and what was happening with them. He was reassuring to me as I had concerns from a prior diagnosis done at a large local eye center where I felt "herded" through and dismissed. This office is so kind, personal and caring. I wish I'd found them years ago! I highly recommend them!!!

My first experience with this office and I was impressed. Dr. Brown is friendly, thorough, and a…read moretrue expert. Easy to have a dialogue with about your history. I was referred by a friend and he is one of the best I have been to. Equipment is state of the art and provides complete information on your overall eye health. His staff is friendly and easy to work with.

After getting my frames bent from a ball hitting my face I wasn't sure if my glasses could come…read moreback, being so crooked to fall off my face when put on. Chris was so very helpful and not only did he fix my glasses but also made good conversation with all around him. Good atmosphere in the place.

These folk helped me fit my VA-issued frames at no charge…read more Helpful, friendly service. Please shop here!

Brought my husband for new glasses. And it was a great…read moreexperience Great patient service Every service and question we needed was meet. And the Optician was so helpful in every way! Got the right vision care!

It has taken me a while to write a review. This experience is a few months ago. I'm super thankful…read morefor the care and responsiveness given to my situation. I have low vision and can't work without my glasses. An afternoon before my shift began, my frames broke. I called and asked if they could fix or replace and let them know I had work that day. Within 45 minutes, I had left home, gone to Clair Horn, they gave me loaner frames and I was on my way to work. Thank you to the caring and quick staff at Clare Horn!

Worked with Cinnamon and she was great, and kept me updated on my glasses, great customer service,…read moreprices seem fair... and I happy with the end product...

Walked in, it was busy. Not a big deal. We picked glasses on our own. A sales person came over…read more We went to her desk, she informed us of HER choices. Ran back to check if they had the prescription, while she was gone I had a minute to think (she was pushy didn't give us a second to think) I told her we did not need want she suggested. She got up very rude, rolled her eyes and went to change HER options. Not ours, her commission options. No special prescription very basic. Never once was I told I was paying for a warranty which is $30 extra. I only noticed when I got home. I'm disgusted by the service. The employee was like a used car salesman. Rude, did not help us finding the frames just worried about HER commission. Disgusting. Will never return. I'm sure that won't matter but I hope this review deters others

I see that a Ronald had the same experience that I had due to a worker named Stephanie. She…read morerefused to bill my VSP insurance correctly, and as he stated, she was yelling at me a couple times over the phone. They are a VSP provider. I had the eye exam on 9/3025 and it took until 12/30/25 to actually get the glasses because of her not doing her job correctly. I have gone there about 20+years and this was not the first time she would not bill VSP correctly. I am praying for her because it's very obvious there is something not right in her life. She can destroy Cascade eye center if she doesn't stop her outrageous actions, or maybe she should not work there. It would be nice if she, or someone would at least apologize.

One of the best run businesses in Grants Pass, both the Eyecare Center and the Surgery Center are…read morewell-staffed with competent staff who are well trained, compassionate and the best teamwork I've ever seen. I've been going there for more than four years and just had 20/20 vision restored by my wonderful surgeon and general ophthalmologist, Dr. R.D. Leavitt. I I have never appreciated going to a specialist, as much as I do when I go to Cascade.