I called because my insurance carrier told me a list of names to call for an eye appointment. From…read morethe 1st second I was on the phone with the Receptionist, she was SO RUDE!!!!!!!! Every single thing she said during the entire conversation, from not listening to my question to not listening to me as I was answering her questions, to not getting my name and asking me VERY RUDELY for my last name after I had already given her my name... Through my asking her prices STILL BEING RUDE to me... To my last statement which was, ok I am going to call someone else because you are being too aggressive and she said, OKAAAAAY BYYYYEEE even aggressively. I am calling my insurance company to report this business and I am a Web Marketing Manager all over Google that is going to post this review here on Google as well as across my blogs and review sites because this is completely 100% unprofessional and not right.

From the owner: Dr. Joel Zuckerbraun P.C. and his team keep health, happiness, and customer satisfaction as top…read morepriorities. They provide everything from medical eye exams and emergency eye care to contact lenses and glasses. You can count on Dr. Joel Zuckerbraun for all of your eye care needs. Many think that if they don't have any issues, regular eye exams aren't necessary. However, a regular optometry exam can catch problems early and make sure your vision is sharp and your eyes are healthy for many years to come. While scheduled exams are incredibly useful, life does not always follow a schedule. That's why Dr. Joel Zuckerbraun P.C. and his team are available anytime if you have an eye health emergency. They accept most forms of insurance, including Medicare, because they want good health to be affordable and available for the entire community. They even offer discounts for seniors on eyeglasses and more. On top of that, they are happy to offer: * Eye glass fittings * Eye glasses with progressive

I've been a patient for several years and go back even further with Dr. Kaufold. They're as…read moreprofessional as one could possibly expect and in addition, are friendly and caring. Dr. Kaufold performed my recent cataract surgeries flawlessly. I was anxious going into the first one and he expertly put me at ease before and during the procedure. As a result of how smoothly the first went, I was calm from the beginning for the second procedure a few weeks later. I enthusiastically give them my highest recommendation.

They scheduled an appointment without my knowledge or consent. I received no reminders, but rather…read morea bill for $50 for a no-show. It is a money-making factory with no regard for patients. Stay away.

The best! William is an absolute champ. He really saved my trip. I had glasses that badly needed…read morerepair, and he got them looking new in just a few minutes! And no charge! I could not believe it. I thought I was going to have to do the rest of my business trip without my glasses. The entire staff was so friendly and helpful, and again - William is the best. I cannot recommend this place enough.

Nina and Maritza were amazing. They both showed excellent…read morecustomer service. I was assured by their service that they both had my best interest in mind.

Been going there for years and have always been treated well. All the staff go above and beyond…read more They recognize you as an individual and answer all questions.

I've been back to this office and received slightly better attention from new office manager. My…read morerating, and anonymity, stand.

Initially chose Eastern Eye Care because I try to support locally owned businesses, but the angry…read morereceptionist was so rude the two times I dealt with her that I now take my business elsewhere.

Came here because my partner recommended Dr. Kivlin, had an eye exam they found plaque in my left…read moreeye made sure that tests were done to find out where it came from more than my cardiologist or cardiovascular doctors have done check my neck found mild plaque there I would highly recommend this office and this doctor

Hello, Great eye doctors and staff…read more Dr. Whalen is top notch along with Ellie (Medical assistant) and Savannah (Admitting dept). Norwich Ophthalmology is blessed to have them working there. just wanted to share that with anyone looking for a great eye care facility.

What a great little place! I had a framed painting that was poorly framed with a glass pane…read morecovering the art work. Over time the paint had stuck to the glass so when I wanted to get it reframed, damage to the artwork was inevitable. Well, Deborah not only helped me choose a beautiful frame but touched up the areas that were damaged by the glass. She specializes in art restoration as well! You're going to pay for services this professional but isn't that the idea? Sure, you can go to Target and get a frame but you would really be doing both the artwork and the people who specialize in these areas a major disservice. Keep the talent alive and support local professionals like Deborah. She really does beautiful work. Stop by her shop and see.