I have been coming here for about 26 years. These people are true professionals, taking their job…read morevery seriously, while at the same time treating me softly and lovingly as if I really AM a family member. This business is a real diamond in this community!

Thank you, thank you, Michelle at Family Optical!! I will make a point of buying my next frames and…read morelenses here. RESCUED US WITH FAST EYEGLASSES FRAME REPAIR!! My elderly mom fell and broke her frames. She is too ill to travel out for a new pair and can't see without her prescription glasses. I found few repair options and came to Family Optical. Twenty minutes and a very affordable fee later, problem solved. Beautiful store, big selection, and friendly, professional service. I highly recommend them!

Convenient location with lots of available parking right in front…read more Love Dr Robert! Quiet, patient, and efficient ... just like his dad used to be! Several family members now go there also.

if you can get the eye dr. to call you back that would be a plus, the front desk knew I had been…read morecalling for awhile. I would not recommend them at all for customer care. Even a one rating is too good.

excellent experience - first time- loved the office set up . Very pleasant and informative staff.read more

Terrible service - Warranty really is not good. They ream you - Do not go there ever.....read more

I enjoyed my eye exam and it was so much better than expected! The women who did my exam was so…read morefriendly and helpful! The speaking remotely seeing my results was very nice! I enjoyed my eye exam and her ability to help me was perfect!

Terrible place bad attitudes lazy people especially the guy name Henry very disrespectful no help…read morewith picking out eyeglasses he want even measure for a new frame un inviting atmosphere if you pay in cash in takes a month to get refunded and its by check the other ladie that sits at the desk don't give a care either just want the money don't care a bout you getting a decent pair of glasses or your time beware!

this place is a complete ripoff. Contact prices are almost double of prices found online and at…read morewalmart, Costco. I do not recommend using any of their services the only things they are good at is milking every penny out of your insurance and still Charging you full price.

This is my usual eye Dr. Been going here for years. Love the quiet helpful atmosphere!read more

Dr. Ghanem is excellent. Very knowledgeable, courteous, and friendly. Im so pleased after all…read moremy visits.

Terrible experience! 5 visits and they couldn't get my glasses right! Had my eye exam. Seven days…read morelater, I go to pick up my "new" prestcription, they weren't right, told me to try them at home, and come back in a week. OK. So I go back, say no, they're not working. I meet with the Dr. who DOES NOT check my eyes again, but types in some numbers in the computer. The prescription was for computer work and close up.... they gave me a prescription for Distance.. (that's not what I asked for!) I go back AGAIN... 2nd pair STILL WRONG.. I repeat.. I DO NOT NEED DISTANCE.. "Ohhh.. ok.. I will tweak the prescription".. again NO EYE EXAM.. Now....just seems like they're just guessing. I go back again.... and guess what?... they WERE STILL WRONG!.. AND AGAIN asking if I could see distance..I told him AGAIN.. they're not for distance... he says "did they know that?"......... OMG. I said "I'M DONE!!" ok... so he issues me a refund for what I paid out of pocket, and said he had to call my insurance co.. so they can reimburse them. I asked how much it would be.. he said "I don't know"... WHAT? why? didn't you submit an amount?... then charge me the difference?....... He could not answer my simple questions! "what was the total cost??" he pointed to an amount on the receipt, and I said.. why did you tell me a different amount the first day?.. His answer was "Or so you say". OR SO I SAY????????..... . WHAT?..wtf!!.. I'M SOO MAD! Terrible service terrible experience!! TERRIBLE!!!!!!!

Extremely surprised at the positive reviews. It's possible my experience is not the norm, but it…read morewas very stressful. Was not able to schedule a flow up. The doctor would not answer any questions. The person who helped me select frames was not polite and acted like I was stupid when I asked basic questions about pricing and my insurance. Receptionist was rude on the phone. They also took a 5 day vacation for Labor Day? Will absolutely being making the switch back to my family optometrist and make the hour long drive as it was clearly worth it. Hoping this is not a normal experience. I have never left a negative review at any doctors office before in my life. The experience was that bad.

While I really do like Dr. Dowd and his staff at the office, the care I receive from the doctor as…read morewell as the convenience of location, I can only give 2 stars. After eye exams are complete, you are required to make payment before you leave. I questioned why it would not go through my insurance, and was told I only have a co-pay. Flash forward two weeks later, I received my insurance claim showing what they covered and how much I owe out of pocket. A difference of $105!!! Huge difference!! I call the office to question that and was referred to another number for billing questions. I was told they had not yet received the payment from my insurance and I could call back in a week or so if I didn't get my reimbursement. A second call to billing 3 weeks later, I was told they have not received the insurance payment and to call back in August (a month and a half down the road, my insurance sent them a check 5/26). I questioned why the office made me pay all upfront without sending to insurance and was told that some office staff don't know how to collect. So easy to take the money from the rip, yet a long and winded process to get my money back! My advice is if you want a good eye doctor, go see Dr. Dowd but DO NOT pay all upfront or you'll be in hounding them for a refund.

I would definitely recommend Dr. Jeffrey E. Schultz for your eyecare needs. I have been going…read moreto Dr. Schultz for many many years. Dr. Schultz is very professional. The eye exams and tests are thorough with the latest technology. All the staff members are helpful and friendly.

From the owner: Specializing in: - Optical Goods…read more- Optometrists - Contact Lenses - Optical Goods Repair - Opticians - Optometry Equipment & Supplies - Medical Equipment & Supplies