Every, single person in this office is helpful, thorough, efficient, and definitely FRIENDLY. Each…read moreperson handling every stage took the time to explain what they were doing, how it should work, what we should expect, etc. They did so with a caring demeanor. Going to a doctor's office is not usually a pleasant experience, and there are LOTS of doctors from which to choose, but I would recommend THIS office to ANYONE. What a great experience!

Dr. Ghanem is excellent. Very knowledgeable, courteous, and friendly. Im so pleased after all…read moremy visits.

I had my glasses for a week and had trouble seeing. I came in and the lady adjusted my glasses…read more It's made such a big difference and I am so happy I was able to keep to get this fixed. Thanks again SVS

I enjoyed my eye exam and it was so much better than expected! The women who did my exam was so…read morefriendly and helpful! The speaking remotely seeing my results was very nice! I enjoyed my eye exam and her ability to help me was perfect!

I have been a patient of Dr. Sika for 24 years. He is an excellent physician and the only reason I…read morestayed with this practice as long as I did. I had an appointment scheduled 9 months ago and confirmed it when I received a text reminder on December 27. Today, I drove 40 minutes each way, arranged childcare for my 2- and 4-year-old, and arrived on time--only to be told I did not have an appointment. The front desk staff rudely and repeatedly told me that her manager "called and canceled" my appointment on January 6, 2026 at 3:30 PM. I received no phone call, no voicemail, and no written notification. I even checked my phone records through my service provider, which confirm no incoming call at that time. Despite this, the staff member continued to insist that the call was "documented in the system," with no apology and no effort to resolve the situation. This resulted in over 1.5 hours of wasted driving, unnecessary childcare arrangements, and a completely avoidable disruption to my day. Dr. Sika is excellent--but this office's front desk staff and scheduling practices are unprofessional and unreliable. After 24 years as a loyal patient, I will never return to this office. A practice that cancels appointments without actually notifying patients--and then treats them poorly for showing up--is not worthy of anyone's time.

Phenomenal group of doctors. Been a patient for 65 years, 4 eye surgeries. Their group of doctors…read moreare the best of the best!

We were looking for a family of 3. We needed an appointment before school began and I wanted…read morepersonal detail due to my needs. Craig fulfilled every need, above and beyond while providing a relaxing environment. Dr. Kossow was inviting and personable, all while distancing. I would 100% recommend Craig, dr. Kassow and Walmart vision for an eye opening experience.

This is a place of great care with very professional service. Dr. Clemens is excellent. I highly…read morerecommend Alessio Eye MD.

Exams and procedures for cataracts are fine. The problem is that patients are expected to sit in…read morethe lobby for 2 hours waiting to see the Dr. Many of the patients waiting, are seniors. It's ridiculous to have to wait that long for an exam and the reception staff doesn't do much to move things along. Dr Alesia is also He a bit aloof in his interactions with patients.

Staff is friendly, but the opticians work at a glacial pace. It took 2 solid weeks to get my…read moreglasses. No price savings, either. Will not return.

Extremely rude staff and very unprofessional! I came in a half hour before closing and was treated…read morelike a nuisance that needed to be tossed out quickly so they can go home. I had safety glasses prescription and the lady at the desk literally sighed at me and looked at her watch and moaned as she took my prescription and started entering into computer. Than doctor comes out looked at me than the receptionist lady like "really" and she moaned and said " I know" and gave him paperwork. His face and body language were so obvious he didnt want to do this as I followed him to another room. So disrespectful! Than doc looks at watch and goes and grabs boxes with safety glasses frames and literally slams them down and than opens one box up really quickly so I can see frames than slams shut and opens next box! I had it I WALKED OUT. I understand people wanna go home BUT A BUILDING OF CHILDREN WOULD'VE BEEN MORE PROFESSIONAL! I had 20 mins and the level of unprofessionalism I experienced was enough for me to walk out! DONT GO HERE! I will report this place

The day after posting this review, I received notification that my refund had been processed. I…read moreguess they decided that I wasn't worth the trouble....lol. Anyway, like I said, this would probably be a decent place to go for your average run of the mill transaction, but be aware that once your payment has been processed, it's staying with the eye center, whether you like your glasses or not.

Excellent from start to finish. Making the appointment was friendly and easy, a reminder and…read moreconfirmation text was sent, plus a link to the paperwork to fill out electronically ahead of time. Easy parking lot, spacious well-lit front room, and greetings with smiles using the name listed for the appointment. Such a great atmosphere. We were called back right on appointment time- no waiting around watching your time tick away. Jackie was amazing with my son's pre-appointment exam, letting him know what she was doing before she did it. Dr. Wiersma was professional and to-the-point; I had full confidence immediately and appreciated his time presenting options and answering questions. He took us to the front room and Natalie helped us from there. She was friendly and professional. We never once felt forgotten or unattended to, which happens as you wait and wait somewhere. Also, a line-itemed receipt was reviewed with me and presented. Five stars for the communication, cleanliness, and professionalism by the entire team. Perfect experience. Both of my children left with huge smiles and excited about how "fun" it was at the Eye Doctor. Thank you, Broad View - Berea!

Went there (3) days to pick up my $1400 eye glasses. 1st two days, I came in close to closing…read more(4:30-4:45) and the doors were locked. Hours say 8-5, so I supposed they left early for the day. Today, I came during my lunch -- and lucky me they had the doors locked with a paper sign saying they were at lunch as well. Why even bother having hours online if you aren't gonna be available? Why not just post the hours you DO feel like working -- so I don't have to take off work early, or blow my lunch hour, for nothing?? I'm sure they were all having a good laugh in there when I asked if someone could just give me my glasses that I've already paid for. (I saw at least 3 different people inside)

I am used to rude people working in most places. I was manic when I walked in, I have issues. I…read morethought they were looking at me like I was crazy. I am, pretty much and to be honest. Once I filled my paperwork out and calmed down a little bit, I was called back. The female that did my eye health exam knew what she was doing and how to do it. Ended up conversation and realizing what a small world it is when we were talking about Bellevue TN. We both have family in that small suburb in TN. The doctor, Dr. Kretch explained to me what was going on with my eyes and how important it is to protect my right eye. Explained what was wrong in the most detailed, yet simplified way than any other doctor I've had in all of these years I've been on this floating rock in space. definitely recommend this place if you need contacts or glasses or both.