Quality/Quantity - Consistent with the brand. Quite a few…read morethings are on sale, see pictures. I'm always on that Costco "treasure hunt," buying stuff I don't need... Decent selection of both local beers and spirits; see pictures. Stuff I do need, lol. I got one item and my wife bought the rest of the store.... Ambiance - Again, consistent to the brand. Not too busy. Plenty of parking. Open 7 days a week from 9am to 7pm or 8:30pm. Food court, pharmacy, tire center, optical, etc. A gas station is also available, but I bought gas yesterday at your San Leandro location (a ZOO!!!!) Service - Self service. Price - As usual, I/we spent too much $$$. Owner Comment - Congrats on all your success at this location since 2002. Congrats on all your success since 1976, since Price Club. Now you are the 5th largest retailer in the world and #10 on the Fortune 500. 804 warehouses worldwide, with 558 in the US. 1980 - IPO. 1993 - Price Club and Costco merger. 1997 - Rebrand all locations to Costco. 2024 - 132 million members.

This is your basic Costco it just seems smaller to me and I don't like the way things are arranged…read more I go here cause it's closer to my house and I have an executive membership so I can go in early or late and not have to deal with so many people so that's always nice. The workers are always friendly and helpful like I said I never wait in line cause I normally go in at 9 AM. The store is clean and well cut like I said it just seems smaller and like in a weird order I can't explain. I do prefer the Santa Rosa one it's just busier and further away. I come here a lot to get pizzas for parties and for my daughter's school celebrations. The pizzas can't be beat for the price. Everyone in the food court is always nice and helpful only one time my pizzas weren't ready on time but it seemed like they were having some sort of difficulty that day in general all the other times have been a great experience.

The ladies in the office are lovely. However, Dr. Poon could never get my husband's prescription…read moreright, and he doesn't communicate well. But the last straw for me was when he asked me if I go to church and started preaching about his beliefs. So inappropriate for a place of business!

Great practice. Scheduling was easy and the optometrist explained everything during the exam nice…read moreOffice and Great location lots of parking.

Dr is nice but the staff wasn't great. They do not tell you about your dilation options ($) prior…read moreto arriving. Really hard to change your day after all the changes that had to be made just to make the appointment.

Love the light, bright, spacious new office on N Dutton Ave! Parking is easier than it was downtown…read moretoo. I've seen both Dr Moore and Dr Wood, and appreciate their warm, calm, friendly approach...and the cutting edge technology they use. For a small fee ($10, I think) you can have your retina digitally scanned instead of dilated. A friend recommended this office to me for that reason. It's so worth it! I'm new to wearing glasses. I went into my eye exam this year convinced that I would not commit to a pair of glasses at the end of the appointment. Last time I didn't do enough research and felt overwhelmed and ended up with glasses that I didn't love. But this time I did some research, trying on glasses in advance to know what styles I liked/didn't. So, when I found a pair of Tom Ford frames this year that I liked on the display and on my face, I changed my mind and ordered them. Glad I did! All of the staff were friendly and helpful. My glasses were ready within 2 weeks. Positive experience all around. Thanks Empire Team!

Dr. DiSalvo is very thorough, soft spoken, gentle. Its nice to have the consultation with him, he…read morelikes to provide genuine, practical advise, doesn over sell the products or services. This is very important to feel comfortable to keep coming back to any professional including health practitioners. Both my husband and I moved to him this year and are happy with our choice. Site for Sore Eyes is conveniently located in Montgomery Village, it's close to home and we have never had problems finding the car park right outside.

Incomplete eye exam - they didn't do anything on nearsightedness and didn't include it in the…read morescript.

Best eye dr in Santa Rosa,…read more Stavan was my Doctor of Optometry for decades. His holistic approach to eye care leads to better care. I didn't know how good his was till I moved to LA, and had to try and find someone as good. Having a real doctor make, fill, verify, and fit your prescription makes a big difference, And it leads to better results with glasses. (You're less likely to experience eye stain, headache, and eye fatigue.) There is a decent selection of glasses, and the office is clean. He got me hooked on "flexon" style frames. Which can handle a beating, and are less likely to break. I can't imagine going back to "normal" glasses. If you haven't tried them. It's really worth trying them.

Great staff, all very knowledgeable and create a relaxed atmosphere. Nice products with a good…read morerange in prices. Hollis Stavn did a great job on my eye exam, I am sure everyone has different eyes and issues and he went through a lot of effort to pinpoint where I needed more visual support. I ended up getting 2 pairs for two very different activities and effort/duration levels. Highly recommend this location if you are also a tech worker, read a lot and are also pretty active.

They do not stand behind their products. My college student son purchased glasses from them. He got…read morethe blue blocking. A month or so after he left them in the car and they warped terribly. They initially refused to replace but then did. A couple weeks later it happened again- while he was wearing them! They are refusing to make it right. We have great eye insurance and it was still $250 out of pocket and they didn't even last three months.

Went in about a month ago to get prescription sunglasses for active use as an emergency health care…read moreprovider. The glasses unforunately did not work out and when I went in to talk about some sort of exchange, I was told there was literally nothing they could do. Every optical provider I have worked with since I was 13 has allowed somewhere between a 7 and 30 day return window. These people care much more about their bottom dollar and profit margins than treating their customers as actual humans. GO SOMEWHERE ELSE, THEY DO NOT CARE ABOUT YOU.

We didn't get our eye exams here (just because we already have an optometrist we like) but my…read moredaughter and I both got glasses here and the experience was great! Gabby was super helpful, kind, thorough, friendly, and wanted to make sure we got something we were happy with. The glasses were done faster than we expected, and I received a text to come pick them up. Gabby made any necessary adjustments to help the fit and we were done--fast, easy, and great!

Based on reading reviews here, I scheduled and appointment with Dr. Lee. On 12/28/22 I had the best…read moreexperience ever with an ophthalmologist. She explained each step of the exam and the function of each piece of equipment, answered all my questions, never talked down to me. I would describe her as professional, experienced, thorough, articulate and cheerful. After seeing her, I went over to Target Optical to check out and order frames and lenses. I was pleased with the selection of children's frames, the only place I looked because my face is so small. However her name is spelled, I can't rave enough about the professional and friendly service from Sagan (Sehgen). I returned on 12/30 to leave some old frames for new lenses. She greeted me like an old friend. That's what I call great customer service.

Dr Shadid is great and her staff as well . Very professional , listens to concerns and is very…read morethorough. I would recommend this business to anyone in need of a good eye exam or new glasses or lens

My dog chewed my glasses from last year the day before New Year's Day 2025, I made an appointment…read morein 2 weeks with my chewed glasses!they were able to get me in for a new prescription and put a rush on the new order and in 8 days I received my new glasses! I'm very happy to see again!

We've recently had eye exams and eyeglasses ordered at LensCrafters in Santa Rosa. The entire team…read morewas very helpful and kind. We had a wonderful experience and we'll certainly return to this store location in the future. I'd like to mention the Assistant Manager, Marjan, for her knowledge, patience, recommendations, and great customer service! Alina & Brian Penngrove, CA

This was my first eye exam at this location. The tech was very nice and helpful..I saw the doctor…read morevia video visit at the end. I was handed my RX and nobody offered to assist me with purchasing frame. There was one employee "Bob" who was at the desk. I stood there at the counter and he was on the computer. He did not acknowledge me until I turned to leave. I asked if there were frames in sale because I saw a sale online. He said "you can't use your insurance online!" I left without new glasses! I had a pair picked out even! Now I get the 3 stars. This is nothing like my experience with LensCrafters in San Diego where I moved from! I'm done.

The worst customer service I've ever seen or experienced in my lifetime. I would highly recommend…read moreyou stay away from this business. The people there are lackadaisical and do not take their job seriously. The eye doctor is good, but the rest of the people who work there are literally the most disrespectful and annoying people I've ever met. I was told that my eyeglasses could be adjusted when I picked them up, but when I came back the next day, I was told that they cannot be adjusted. They can only be made smaller.

Oh my gosh, the service is terrible. The website is not user-friendly. They do not let you know…read morethat you're not having an exam with an actual doctor until the last minute they are not set up in anyway for senior citizens. The staff is rude and dismissive, disrespectful and unkind, and I will never go back there, and I will never ever suggest this place so unprofessional, even if we were able to finish the criteria there I would not trust a result from this place .