Been a patient of this practice for years. Friendly staff both Dr Eisenberg and Sona made by visit…read morerun smoothly. They also have amazing options for glasses and sunglasses.

Very disappointed with the customer service at Woodland Hills Optometry. I ordered two pairs of…read moreglasses that took over a month to receive due to repeated lab errors. What made it worse was the lack of communication--I had to constantly call the office for updates instead of being notified. Diane, the staff member I worked with initially, repeatedly gave misleading information about when my glasses arrived. After the lab made a second mistake, I asked to speak with the office manager. Instead of addressing the issue, Jessica, the office manager, dismissed my concerns and gaslit me, which was extremely frustrating. Mistakes can happen, but poor communication, misleading information, and dismissive management are unacceptable--especially for something as important as prescription eyewear. I expected accountability and transparency, and unfortunately, I received neither.

Just the worst experience @warbyparker . Went to replace a broken pair of frames and was informed…read moremy prescription had expired and I would need a fresh eye exam. I said okay and made appointment for the following day. I arrived 6 mins late for the exam and was informed that because I was outside the 5 minute grace period they would have to reschedule me. Mind you I only really needed to replace the frames as the lenses were still good. I walked out since this is not customer centric. @warbyparker is not the only eyeglass game in town. I'm taking my money elsewhere.

Everything went well! Everyone in my family gets glasses from Warby Parker and they are great! If…read morethere is a problem, exchanging or having them correct a lens or frame is so easy! We love Warby Parker!

Needed some new reading and computer glasses and Wayne suggested I go with progressives which…read moreturned out to be a good choice as I'm no longer switching between pairs. It is a high end store so the price for the SALT frame and lens was $650 but at least I don't have to buy two of them! Took about a week and Wayne was very knowledgeable.

The owner went above and beyond to get my prescription just right. They have unique and beautiful…read moreframes and I love my stylish new glasses that look and function well for me . I will be back for more ! Thank u again for your kindness and expert care.

they are so nice and helpful, Helping me about my mom…read moresunglasses, very professional , thank you

Optical universe was an Amazing experience. Fast and…read moreReliable. Had my glasses fixed in less than 2 hours.

Outstanding service. Everyone is super friendly and great at what they do. And my glasses were…read moreready in 3 days. Amazing.

My significant other and I have been patients at Luna Optometry for four years now. During COVID,…read moreour longtime optometrist moved out of the area, and we are happy that we found Dr. Emily James and Luna Optometry. The office is very comfortable and welcoming, and Dr Emily James and the team take exceptional care of their patients. Every time that we have visited, everything runs efficiently and promptly. Everyone is so friendly and kind. Dr. James is extremely knowledgeable and incredibly detailed with her exams. She has excellent communication skills and makes you feel so comfortable. I truly enjoy the time that I am in the office for my annual exams. I can't say that about all medical appointments! For those looking for glasses, the selection to choose from is large. There is something for everyone. If you are looking for contacts, there are many options available to meet your needs. It is a breeze to schedule an appointment, either online or by giving a call. The office is located in Gelson's Village Calabasas, which offers plenty of parking. I highly recommend Luna Optometry for all eye care needs.

Aurelina was the best ! She explained everything when I was looking into purchasing new glasses and…read moresunglasses. She is the best and loved the whole experience! If you plan on coming I definitely recommend going to her she is very nice and helpful!

Wish I read these reviews before coming here to this location. DO NOT GO HERE!!!!!…read more There are other LensCrafters locations that are so much better - save yourself the trouble. The front desk workers are absolutely awkward and unhelpful (except for Heather, white young lady with black hair), the doctors are just rushing their appointments/giving out incorrect prescriptions, & the manager (maybe Jenn? Older white lady with blonde curly hair) has the most horribleeee attitude. I've spent 4 weeks back and forth due to being give the wrong prescription, scratched glasses, and only to come out with "you should've bought the protection plan I don't know what to say". Will be emailing corporate as well to make sure this is known about this location.

This is an excellent place to buy your eyeglasses! The staff is always friendly, always…read moreprofessional and VERY helpful. You can get your eyes examined and receive excellent advice on styles and selection. Additionally they stand behind their products- they have made small adjustments for me on several occasions - always with a smile and great advice! Michelle in particular is quite helpful. The store is conveniently located right next to Trader Joe's!

They keep your appointment moving fast. One thing I liked is that they allowed me to choose and…read morelook at frames on my own; then when I was ready they helped e check out. My glasses were done faster than the 10 day time frame.

Loved that Michael was so hands on. He nearly took all the glasses off his shelf while trying to…read morefind a pair of glasses for my daughter who's pretty picky, hehe, but he was able to find her a pair. He will also NOT sell a pair of lasses that don't fit your child's face properly, not like other optometrist shops I've visited who have tried to sell whatever she's picked, even if the lens's size didn't make sense for her. Went in on. Saturday and had my glasses by Wednesday. My daughter needs a special prescription and he was able to make her aspherical lenses perfectly.

After my glasses frame got broken, I called the optometrist where I had gotten the glasses in the…read morefirst place. I was advised the frame was no longer manufactured and that no other frame would work. I got the same story from three other optometrists. I then call Michael and he said almost certainly he could put the lenses in another frame. After I dropped off the lenses, he called back the next day and advised the job was finished. The new frames are perfect. The cost was very reasonable. If I need new glasses or glasses repair, I will absolutely go back to Michael C's Optical.

Went by Sunglass Hut today (07/24 around 12:30pm), and I'm honestly shocked at the behavior of the…read moreguy working inside. This isn't about the store--it's about the clown running it at that moment. We were literally just sitting outside by the tables and chairs, not even near the entrance, when something fell inside. Naturally, we glanced over. This fool has the nerve to say, "What's up homie? What you looking at?" Excuse me?? That's how you talk to people? Then he kept staring at us through the window, mad-dogging us like we were doing something wrong. Bro, relax. And get this--he straight up closed the doors while we were sitting there, like we were some kind of threat. As soon as we left? He opened them again. What kind of weird behavior is that? Is this really who Sunglass Hut wants representing them? This dude is giving serious power trip energy. We weren't even inside or bothering anyone. If this is how you treat people outside your store, I can't imagine how rude he must be to actual customers. Corporate needs to check whoever this guy is, ASAP. Do better!!!

I stopped by this Oakley store because I was in Topanga Village to eat at XOC Tequila Grill next…read moredoor and my wife went shopping at Soma which is also next door before our reservation. So I figured I would just come look at Oakley sunglasses. When I walked in, the lady working the store greeted me and told me to call her if I needed any help. They have some nice selection of different Oakley sunglasses like the Radar, Half jacket and Gascan. I recently tried on the Fuel Cell but it was too tight so I was happy to try on the Oakley Gas cabin the store. I didn't like how small the lens were so I decided not to get it. The store have different sunglasses brand as well like Ray Ban. You get like an hour free parking in the Village parking structure and there a lot of parking spots.

So nice there. Great selection of glasses. They had knowledge of their products and made it all…read moreeasy.

I had a truly terrible experience at Dr. Lucas' optometry office, and I would strongly advise…read moreanyone to avoid this place if you value your eyes, time, and money. From the beginning, the service was unprofessional in every aspect. Dr. Lucas prescribed glasses that were much too strong for my eyes. I immediately experienced dizziness, headaches, and eye strain, and I could not read properly. When I returned for a second exam, he gave me another prescription, but again it was too strong. Ten days later, when I got the new glasses, I still could not see comfortably--whether on my phone, laptop, or reading. On the third visit, instead of apologizing or correcting the mistake, Dr. Lucas became dismissive and rude. He even asked me what number I wanted for my prescription. I told him that if I could prescribe my own glasses, I wouldn't need to see him. Rather than listening to my concerns, he gave me long, unnecessary explanations about the prescription numbers, which only made things worse. All I wanted was the right lenses to be able to read comfortably. The front desk staff was equally rude and unhelpful. Michelle, in particular, acted as if my concerns were personal attacks. Making appointments and picking up glasses was a nightmare. In total, I had to go there six times for one pair of glasses. Eventually, I gave up and told Dr. Lucas the prescription I wanted myself--and that finally worked better than what he gave me. To put it in perspective: for my right eye, he first prescribed +2.50, but when I asked for +1.75 instead, I could see clearly. That says a lot about the accuracy of his exams. On top of that, because they changed my lenses three times using heat, my own frame (which I had to provide, since my insurance wouldn't cover another one) was damaged. The coating around the lens started peeling just days after I picked them up. One lens even had a fingerprint smudge permanently embedded. When I called about it, Dan at the front desk was rude and dismissive, telling me they couldn't do anything and that I should call my insurance instead. I originally chose this office because of the high reviews on Google and Yelp, but after my experience, I can't understand how those reviews are genuine. Either people don't realize the harm, or the reviews are not authentic. Bottom line: This office is unprofessional, careless, and disrespectful. They wasted my time, damaged my frame, and put my eye health at risk. Please save yourself the trouble and avoid Dr. Lucas' office.