I can't say enough good things about Kaluzne Vision Care... they are amazing!…read more I originally selected Dr. Kaluzne and his team because they were the only optometrist in the Winston Salem area to offer Optomap, a digital health picture of your eye that is saved and allows them to compare changes between visits. Well worth the small extra fee. When I first started using contact lenses they included some much needed, hands on lessons on putting them on. They reached out to me a few days later to see how things were going. When they learned I was still struggling they asked me to come back in so they could give me some pointers and practice with them watching. SO helpful! They are dedicated to outstanding customer/patient service. From their overall demeanor to their willingness to help with insurance to their happy personas... they make every visit to the eye doctor a pleasant experience. Their dedication to quality is noticeable as you enter the building too... super clean and well kept with nothing out of place. Twice now I've developed eye infections over the last few years. Both times, despite being on a Friday, they were able to work me in for a quick medical visit and get me prescription drops so I would be good as new by Monday.

This is the best vision center I have ever visited! The staff is always so pleasant and friendly…read more They are also very helpful picking out frames and make it fun. The doctor is also very comforting and helpful. I left in such a wonderful mood because this place is such a delight! Would recommend to anyone.

I have been going to this doctor for a long time. The staff are very friendly and helpful. They are…read moreworth the trip for the exam and glasses. Several years ago I had a place that was in the corner of my eyelid. Come to find out it was cancer. My eye doctor caught it sent me to the right place ... and it was all take care of. You can't be in better hands for eye care.

Service was friendly, selections is great, and value is unbeatable. 1 hour or less for glasses? yes…read moreplease! 2 pair made in 24 minutes! Talk about service!

Got a call from the store manager with an apology for the delay and an offer for free lenses on our…read morenext pair of glasses. I'm so happy to see a business admit an error and work to keep repeat customers. Wonderful!

Couture Eyewear offers a tremendous selection of eyewear. So much so that I seek their expert…read moreadvise for what would look best on me. Without hesitation, they studied my face and began selecting frames. They truly know their product and what will not only look good but, also be comfortable for that individual. Terrific, considerate service and fine products served with a smile. I highly recommend them.

The selection is f glasses are huge. The service is great and they really listen. The price from…read moresome of the glasses are value and some are expensive.

I love to go to this store Susan and her husband are wonderful and so helpful I will never go any…read moreother place to get my glasses .There selection is great.and they have great prices and will work with you to.

Great customer service. They take their time with each person. All needed tests are done.read more

I love Dr. Teague and have been a patient since I started wearing glasses. But the practice as a…read morewhole has gotten kind of smarmy over the past few years, with high-pressure sales tactics and questionable billing. This year's exam was the final straw for me. In my pre-exam session, I was asked, as usual, about having the eye scan that costs $39 and isn't paid by insurance. I declined the scan. The person in charge of the session, who was training a new employee at the computer, tried to get me to have the scan because it had been 2 years since my last one. Again, I declined it. Then she said, "Well the dr wants everyone to get the scan for our records, but the charge is only for reading the scan." Fine, take the scan but I declined the reading. So tell me why I was charged for having the scan read?! I never saw that image and the dr never went over it with me. I saw the charge on my bill after I got home and called the office, but had to leave a message. They never called me back, so I went over there two weeks later. The manager had the nerve to tell me that my scan was read and the dr went over it with me. She didn't even have the decency to say this lie to my face, she told someone else to tell me. When I disputed their lie, they told me I have to call their billing company (even though I paid my bill in the doctor's office. I was willing to give them the benefit of the doubt by assuming the trainee had made a mistake, but now it seems they just intend to rip people off. Now I'm stuck in an endless loop of people denying responsibility.

I had good impression of this office, but not anymore! We saw Dr. Freshwater and heard good things…read moreabout him, but that was not the case. The exam was not thorough at all. If you say "thorough" if an opinion, here are some facts: 1. The doctor grabbed the wrong contact lenses samples for BOTH eyes! 2. At the checkout, the printed prescription for contact lenses was something else for one of the eyes. 3. When I compared with last year's glasses prescription, Dr. Freshwater's prescription does note anything for the astigmatism for one of the eyes, no axis either. So, talking about "thorough." Does he realize we will pay hundreds of dollars for contact/glasses based on his professional judgement and be stuck with these equipment? If a doctor has lost the heart for patients or feels like he can do routine stuff with his eyes closed, he should not practice anymore. A patient doesn't know technical terms, but a human can feel if a doctor cares or not. He did not even bother to "pretend" to care. His nonchalant demeanor and mistakes all over the places revealed his absent-mindedness. The equipment in the office is also dated, traditional pieces, not advanced new equipment with better technology either. It was a harmless exam process, but we walked away wondering what happened?

Dr. Freshwater is very thorough and friendly. The staff is very helpful. I feel well taken care of…read morethere.

I needed a new eye doctor, and most of the places in Winston have a 2-month waiting list for new…read morepatients. So, I reluctantly tried LensCrafters, knowing that they're on the pricey side for glasses. It turns out that the self-pay price for an eye exam is $139, which isn't bad at all. The two staff members were really friendly and thorough with my eyes. They have a form at the beginning that asks whether you want dilation or not, so it's up to you if you want to skip that, which I did. That was nice. When I was done, they handed me my prescription, and they weren't pushy at all about whether or not I wanted to look at their glasses.

I always used to get my glasses here, and my wife still does. The fact that they don't offer 1 hour…read moreservice anymore (I think the GSO store still does) is a bit of a disincentive, but services like the replacement warranty you can buy and the 0% financing are nice options. The prices are not cheap (higher than Costco, for example), but no more than C Distinctive Eyewear (to take another example). My own experiences have varied from 5 start to 3 star. I always try to get Jamie to help me when I go in. She's very experienced and knowledgeable. If you stop in, tell her David sent you! No, I do not get a commission for that, and I don't even think their sales staff work on commission. Just happy to give props to someone who has provided great service over a number of years.

Great place for shopping absolutely love going here !! Especially Trader Joe's !! And Sephoraread more

I've loved Thruway since I was a kid…read more The stores have definitely changed a lot since the 90's and early 00's but there is still a huge variety. Clothes, food, pets, groceries...Thruway has it all.

I'm 57 and have been wearing contacts for over 32 years! This is hands down the WORST place that…read moreI've ever been! Now I see why it's said "you get what you pay for" the service is sub par, and the services are less than favorable. I'm told to come back in 2 weeks to try the other contacts. However!!!! The dr is there ONLY once a month. A "digital" Dr can not give me the other trials. So now, I'm going to have to pay again at another eye provider to have another exam, in order to be able to see. The mono vision didn't work and now I'm left to Wing it! VERY DISAPPOINTED! I will never come here again!!!

Purchased glasses there 5 and 4 yrs ago and was reasonably satisfied. 3 yrs ago was not happy but…read morelast year decided I would try again as I had paid less for my glasses than elsewhere. Last year was very dissatisfied with the customer service and attitude of the staff, so decided to look around. A friend highly recommend Stanton optical, who provided far superior customer service, much lower prices, much nicer attitude and a sincere smile instead of a " we could care less about you" attitude. You treated a long term customer like crap and motivated me to look for a better eyeglass source. I am very glad I found Stanton, like being treated like a valued client instead of an annoyance as I felt at americas best.

Wonderful, friendly service at Visionworks in Winston/Salem. Casey spent time with my wife and me,…read moreanswered all our questions, and worked hard to help us select the right lenses and frames. Couldn't be more satisfied.

Coming here because this place is in-network with my insurance & they're open on Saturdays! Their…read morehours are convenient for those who are working M-F. Due to the pandemic, you are required to call and make an appointment, they will not let you in the building without one. Mask are required & sanitizer is spread out throughout the store. Now as far as service goes, the gentleman on the phone who made my appointment was not too friendly and seemed to be in a rush. Maybe they were busy, I get it. Day of my appointment, the one woman who was helping customers had me sit at the same desk as the people who just left (literally), so no sanitation of seating here. I wasn't able to get my glasses because my perception was on my phone. (They do not accept virtual perceptions) But you are allowed to get your prescription faxed to the store. I'm also getting lenses because I have frames I want to use. I think those two things turned the woman helping me off because once I said those things she got up gave me the card to get my prescription faxed & just started walking to the door (mind you I'm still sitting down at the desk) I had more questions to ask. So I got up asked her while she basically escorted me out the store. Then stopped at the door and started telling me more information. Ma'am! Why didn't we just go over all that when we were sitting down. Didn't ask if I had anymore questions or if there was something else she can help me with. I didn't feel like my services were wanted there. It's weird cause I received lenses for my frames here before (frames I did not buy with them again) and the experience was a lot different. I'm now re-thinking my decision and I might go some where else. They get a 3 star for the CDC regulations, but their customer service really needs some work.