I am very unhappy with the service afforded me because of closure due to covid 19. I had paid for a…read morefull year of contact eye care and because neither pairs offered me were correct, I stopped going. So I was going to try them again thinking because of their closure during covid they would afford me with at least one more chance to a different pair of lenses since I paid $185 for a year of service Well to my surprise they are not willing to work with me. They will charge another $185 ( or more) to do contact lenses trial and exam. I was told by another eye care company that I wasn't a fit for contacts, but this doc at Battleground assured me I was. I tried 2 different pairs when I first got started and they didn't work. I kinda gave up but also had other concerns( back surgery) that were more pressing. I think the doctor made a bad choice saying I was able to use contact lenses and now I dont know what to think since they never gave me the full year that I paid for. Very disappointed.

I adore Battleground Eye Care and the people that work there! It seems like it's a family unit and…read morethey all look out for each other. Dr. Scott is simply amazing. Not only is he smart and helps you have better eyesight, but he is very personable and funny. Stacey is a complete delight to be around! She also is very funny and makes sure that you are all good to go in the contact department. I would highly recommend.

Friendly, helpful, and quick are three words I'd use to describe Hillcrest. It's pretty much a…read moreone-stop shop for eye exams and glasses (when you need them), and they're really easy to deal with. They offer upgrades to your exam (like eye de-dilation drops or an extra scan or two), but there's no pressure. Thanks to everyone for their late holiday hospitality and their professional and welcoming attitudes!

I'll split this review with 3 stars. We've used this doc and center for years, but unfortunately…read moreit's time to change. Pros: the office is clean, staff is nice and prompt, and we're usually in and out in a timely manner. Since Covid, they ship contacts straight to your house since of office pick ups. Cons: a while back I had to cancel my December appt because I had Covid, and they weren't able to schedule me again until March. After a few dialogues they did provide sample packs of contacts until that time. Fast forward to this year: I had a baby and missed my yearly deadline (somehow they send reminders to my husband and not to me). But anywho-another 3 month wait for an eye exam and refusal to provide any sample contacts. We now have appointments made within 2 weeks at another facility. Fortunately for them they're doing great business, however it's unfortunate for their existing and long term patients.

Love this place and the doctors. I've been going for years and they genuinely care about your eye…read morehealth!

READ THIS REVIEW BEFORE SCHEDULING... I was considering not writing this review even after all the…read morewaste of money and time but Vision Source-Eye Center of the Triad had the nerve to send me a bill for $4.13 a couple of days ago. I cannot let this pass! I am so extremely disappointed with this eye care practice. Total incompetence. Let me begin with: I have had myopia since I was 12 years old. With Dr. Martinek, I walked into the office having myopia in both eyes, but walked out with a "perfectly healthy" left eye (20/20 vision). But 5 months after that visit, when I could not see at all, I walked in with her "20/20 vision" in my left eye and left with myopia again. Go figure! Meanwhile, she had me on "dry eye" treatment however charging both my eye and medical insurance for unprofessional and incompetent care. I still had to have a THIRD eye exam this year because I could not see after Dr Martinek's second exam. I know mistakes/typos/calibration errors can happen, and I appreciate honesty. The people in this practice, starting with Dr. Martinek, are unable to take responsibility for mistakes but quickly blame the patient. Josef, the optician/administrator, is condescending and disrespectful. It is truly embarrassing. I prefer driving 90 minutes to see my eye doctor in Wake Forest and have positive, respectful, quality care.

Thought I would update my 2019 review. Doctor Baker is a great guy. I have been very happy with…read morethe service I receive here. He is very thorough with the eye exams and offers great advice. The ladies up front have always been very professional. Baker Eye Care has a nice selection of prescription glasses to choose from. I have purchased glasses here once but I stick to contacts. Baker Eye Care accepts my insurance which makes it very affordable. I will say the prices for the glasses are higher than national chains or online. I don't know if there is a quality difference, but Baker's service can make up for the difference. Great local practice. Highly recommend supporting local businesses.

If I could give zero stars, I would. I have been a customer here nearly 30 years. This place was…read morefantastic when Dr. Berry was owner but has gone steadily downhill since his retirement. Broke my glasses In half yesterday and they can do nothing to help me until after LABOR DAY.... weeks away. Then the woman on the phone had the audacity to hang up on me when I asked to speak to the Dr. to ascertain a solution. Myself and family, father, brother and his family, and quite a few friends are now looking for a new eye doctor!! Be very wary of setting foot into Baker Eye Disservice. Rude desk workers and no sense of helping someone. If they treat someone with 30 years of loyalty with such a dismissive attitude - I'd truly hate to see how they treat others!!

My husband and I been customers here for many years. Dr Woods is very thorough and always takes…read morehis time in answering any questions we have. His support staff is wonderful! We recommend this office to everyone.

I'm honesty very disappointed with Oman Eyecare. When I first started going there many years ago,…read morethey were extremely friendly and I never had any billing issues. However, on 2 of the last 3 visits, I've had charge disputes which came as unnecessary surprises. When I established this latest appointment, I made it perfectly clear that I expected this visit to be covered by my insurance at no charge (since I had a previous problem with them in this regard, I wanted to make sure there was no misunderstanding). The person on the line confirmed they had my current insurance information on file, and that there would be no charge. They also acknowledged that their records indicated I visited Duke University Eye Center every year for a diagnostic eye exam, so the visit to Oman would be related to my optical Rx. Again, given a past billing issue with them, when I arrived for my appointment, I made it a point of mentioning to the desk person that my visit was to be at no charge. I confirmed the same information about going to Duke Eye Center every year. No questions or issues were raised about anything I said. Honestly, if they had mentioned there would be a charge for just having a portion of the exam performed (I didn't need Oman to replicate what I had done by Duke Eye Center a couple months prior), I would have had the entire exam done or chose to leave. The person who initially examined me had the personality of a dead fish. Totally unfriendly, disengaged, and seemed as if she would have liked to be anyplace else. Subsequently, I saw the optometrist, he went through the vision procedure, and I proceeded to the front desk to check out. All I expected was to be handed my prescription. I indicated I'd be back to visit their optical shop later, since I wanted my wife with me to choose a frame. At that point, the desk person indicated that my charge is $54. I told them that this visit was to be at no charge, as is noted on my insurance card for in-network providers like Oman. I also stated that this had been previously confirmed by them. I then got fed some nonsense about not having the "complete exam," so I had to pay for the refractory (determining the vision Rx) portion. Now, mind you, the "complete exam" INCLUDES the refractory portion. If I had been told this upfront, I would have gone through the complete exam, even though it was entirely unnecessary, or just left. Obviously, there was no question from the onset as to why I scheduled an appointment with them or that my expectation was that their service would be without charge to me. Long story short is that I didn't pay them, they stated they'd submit a claim to Humana's EyeMed Vision anyway, and I walked out of there without my Rx. In essence, the visit was an entire waste of my time. It's now been 2-1/2 weeks, and I've heard nothing from them whatsoever. So, I guess I just don't get my Rx prescription or even know what they've done with the claim. Overall, it was an entirely negative experience. I place the blame on them for poor communication, having individuals on their staff who apparently don't care about friendly interactions with their patients, and for seemingly trying to bill for services where a patient had clearly communicated their expectations otherwise.

Dr My Lee is the best ! We were walking and were seen very quickly Best Eye Care in townread more

Great Eye Doctor give you great care. The quality of the care is real good. They need more than one…read moreperson kind of run the office. They have people in the office standing around, but they got one secretary.

My regular doc retired so I am back to Miller Vision on Lawndale across from the Target shopping…read morecenter. Very warm and clean office layout. Very friendly, engaging front desk staff. The techs were efficient and informative with up to date technology. I prefer a MD for eye needs. I did not get glasses but they have a nice variety.

Ms. Dawn is always very cheerful and helpful. She makes me feel like she really enjoys what she…read moredoes and that goes a very long way. I recommend this location to everyone who enjoys receiving great customer service. Thanks Ms. Dawn.

Medicare patients BEWARE!!!…read more When the person from Groat called me to schedule an appointment, (I never contacted THEM) I told them I had a perfect experience with Oscar Oglethorpe over a year earlier who assured me medicare would pay for everything in terms of my eye exam and it was true, medicare did. The person who set me appointment with Groat assured me that Medicare would pay for everything. I asked are you sure? They said "absolutely." So I went along with it. When I showed up for the appointment I asked the receptionist, "Will Medicare pay for everything?" I was told yes they would. When I saw the first person in the exam room I said, "Don't do anything Medicare won't pay for." Then a few weeks later I get a bill from Groat for $166.00!! To top it off the prescription wasn't complete so I couldn't use it to get glasses! Very untrustworthy!

I hate that I have to give the one star. For starters our appointments are always scheduled way out…read morefurther than they should due to access and availability which we've always understood & tolerated. Our last appointment was scheduled 9 months out further than it should have been, now we are a month before our appointment and we received a call to reschedule to another month out. The lady that called was very NASTY & unprofessional! Her response, "well ma'am I don't know what to tell you" instead of offering an apology or at minimum, concern. We will NEVER step foot back in this place again! I hate we ever went here as patients. There are better places to go that will respect you & your time.