I am 81-year-old man and am confined to a wheelchair for mobility…read more I was scheduled for my first appointment here at The Woodburn Vision Source. We did not know where this office was located, and so we called for directions as we driving into town. The problem was the directions they gave us were for coming from the opposite direction that we were coming from. It took a few minutes to figure out the error and then loop around after we discovered that the directions were bad. We arrived a few minutes late and was told that the appointment had to be rescheduled to another time. I then asked the receptionist to ask the Dr. if I can still be seen today. The receptionist left to check with the Dr. She came back in a while saying the Dr. said we were too late. So, I was rescheduled to a couple of more weeks out. I'm having a concern that as a new patient, I may be subjecting myself to brash treatment, disrespect and unaccommodating or considering my circumstances. What will they treat me like in any follow up appointments? Customer Service is very important to me. When I was still working not that long ago; selling my art at festivals I had great pride in giving my customers the utmost respect, working together with and for them to achieve the most satisfaction for both them and me.

Friendly, professional staff Low waiting time…read moreNewest technology Great doctors If you are not using Woodburn Vision Source, you should be and if you're looking for vision care, go here first

I highly recommend Newberg Family Eye Care. From the moment I walked in the door I was impressed by…read moreDr. Bury and her staff's welcoming professionalism and expertise. Dr. Bury took the time to explain to me how my eyesight has changed over the years from straight forward minor myopia to needing to add progressive lenses. They have a wide selection of frames and the staff is great in helping narrow down the choices. Most importantly, Dr. Bury worked with me to develop a prescription, even redoing my first pair of glasses to ensure the best vision possible. I am so happy to have found this wonderful clinic!! I now join the ranks of patients who are dedicated to Dr. Bury and her practice. To anyone looking for an optometrist, Dr. Bury and her team are amazing!!!!

Dr. Bury is the best!…read more I walked in, not having been able to see correctly for several years, and walked out in an hour with a proper diagnosis and correct contact lenses. The gift of sight is priceless. I was able to see the stars clearly for the first time in years. All the staff are very friendly and helpful.

I had visual problems for a year and saw 3 separate ophthalmologist that said I was fine. I finally…read morehad a vision check up here and he found a retinal detachment within a few minutes. I've since required 4 surgeries on my eye. This issue the only optometrist I trust. The absolute best!

I'm retired military. WVC for some reason stopped being in network with my vision insurance…read more I miss WVC so much!!! I have gone to two other places, and they don't compare not even close to Wilsonville Vision Center (WVC). WVC was / is Family :) I hope that WVC once again becomes in network with AETNA VISION EYE MED. Very respectfully, Carlos R Muñoz USN Retired / Wounded Warrior MBA

Both my husband and I scheduled eye/vision exams. Per my vision benefit, there is no copay for…read morevision exams. upon arrival I was informed by the front office staff that the copay would be 45.00/each. She informed me that because of our age- 59, 62, we would need to pay for specialist copay because most people our age have cataracts or glaucoma. Even though I stated we only wanted vision exams for glasses, she still insisted that they would need 45.00 each for vision exams due to our age. Both were rude and condescending. My husband and I repeatedly stated we made appointments for just the vision exams. We feel we were discriminated against and they tried to charge us extra because of our age. We left and made an eye exam appointment with another clinic.

This place is always late in getting me in, and when I am taken back, they are rushing and are…read morenever empathetic enough to take a minute to answer your questions. Awful customer service skills and no respect for people's time. If you have an appointment, make sure you come at least 30 minutes early.

Doctors are ok...but staff is as bad as it gets…read more I recently walked out of this office after being treated poorly just checking in for a appointment. ...and I will never go back. They tried to call me and claim I had to pay for the appointment anyways...which would been a hill I was willing to die on.... but they never did. More incompetence or they knew better than to try? I'll never know. You really want to avoid this place.

I have been going to Vision Clinic for a few years and I am always greeted warmly by the rest of…read morethe staff. My doctor is always very helpful.

Broke my glasses on Friday & my eye doctor in Canby was closed & I could not reach either office by…read morephone so I looked in the directory & was so pleased to be directed to Canby Eyecare. when I walked in the every assistant with a welcome smile greeted me. Place was ultr clean airy and bright. Young lady at the desk too my glasses, fixed them and with a big smile told me wll was good. I wish my insurance accepted them much more pleasant place then my go to THANK YOU CANBY EYE CLINIC FOR MAKING THE REST OF MY WEEK "SEEABLE" lol

We visited Canby Eyecare receiving a referral from my daughter's pediatrician. My daughter was a…read morebit nervous, not knowing what to expect but the staff was incredible with her. Each member, from start to finish did a great job in making her feel comfortable, secure and walking her through each process of testing. This office is very kid friendly and I'd highly recommend checking them out for any eye care needs. We finished off with trying on some glasses, which they had plenty of options to choose from. They do accept many types of insurance, along with care credit to keep things affordable.

I should have listened to myself before scheduling with this office. I have never ever been charged…read morefor miscellaneous testing (only one type so they don't dilate your eyes) like this office does. THINK TWICE before scheduling here. The ophthalmologist was fantastic, the billing/insurance/front office is either 1) misinformed or 2) not being forthcoming with how much they will charge. I was reassured over and over that although my insurance told me I would not be covered, by someone named Janelle that 'I promise you, it's ok and we'll take care of billing it correctly so it will be covered. If the staff doesn't do it correctly, ask for me". Well, it wasn't AND there are apparently two Janelle's in the office... so no one wanted to take responsibility for the statement made. Do yourself a favor and go into Gresham or the other Sandy eye clinic. I will tell everyone I know that they need to avoid this clinic - not because of the care, but because of their billing/sheistyness/and dishonest staff. I just paid 140.00 more for their services when I was told many times there would not be extra charges because of the way they would bill my insurance. Just don't do it. P.S. I know what I'm talking about - I have worked in the healthcare industry including billing and A/R my entire career and I KNEW something was off.

Dr Turin and staff are very professional. Dr Turin asks questions about your vision and he takes…read moretime to listen to your concerns. I've been a client for 4 years now and I would recommend them to anyone looking for a good home town eye clinic. Nice staff and doctor.

Great staff and optometrist. I had a thorough eye exam today. In June, we moved from Minnesota,…read moreand we are lucky to have found this place. Initially, I went to Walmart. Walmart replaced my nose pads, and I have had nothing but problems with the pads. They have broken twice. After the eye exam today, they replaced my nose pads at no charge. Walmart charged $1.88 per pad.

Super friendly and full service eye care with a great selection of frames. Convenient location too!read more

Dr. Amra Softic is a jewel. I scheduled an appointment for a regular exam and she recognized that…read moreone of my eyes was in extreme distress. She went the extra two miles to diagnose and treat me. She's kind, smart and unrelenting in her pursuit of excellence.

Mandy is the best! She addressed all of my concerns, was kind and beyond helpful. Very welcoming…read moreand sweet! 10/10 experience.

I got an eye exam appointment scheduled within a week to see Dr. Owen. He has state of the art…read moreequipment and took time to answer my questions. This was a baseline first time exam, but he gave me a prescription for glasses and wants me to return in 6 months. I'm happy to be rechecked frequently because I have MS and sometimes you get optic neuritis. They have an extensive selection of frames to peruse, but you aren't required to buy frames there I used to go to another Newberg eye place that was filthy, had kids/interns doing the eye exams and sold old fashioned type frames. The doctor never was involved. Didn't know if they showed up that day. I had very little confidence in the exam, and the equipment they used was OLD and not up to date like Owen has