Doctors are ok...but staff is as bad as it gets…read more I recently walked out of this office after being treated poorly just checking in for a appointment. ...and I will never go back. They tried to call me and claim I had to pay for the appointment anyways...which would been a hill I was willing to die on.... but they never did. More incompetence or they knew better than to try? I'll never know. You really want to avoid this place.

I have been going to Vision Clinic for a few years and I am always greeted warmly by the rest of…read morethe staff. My doctor is always very helpful.

My daughter recently broke her glasses and I went in to see what could be done. The optician came…read morefrom around the back with food in her mouth, I could still see her chewing. She was not welcoming or helpful at all. She looked at the glasses and said yup they're broken and handed me a flimsy white piece of paper and told me to go to Hillsboro to get them welded. I asked what about just replacing them? She said oh yes I guess we can do that. This is my daughters very first pair of glasses, we just needed some guidance. I left and decided to call another location. I believe her name is Shaina. If she's not interested in helping she should probably stay in the back eating and leave the customer service to someone else.

Update: Shortly after my first visit, I went back and had my eye health exam. This time I was…read moregreeted warmly and quickly by the friendly front desk person to check in. I was taken back for the dilation and then I saw Dr Tyler Boulter. He was extremely nice - kind, compassionate & funny. He did his quick exam and explained what was going on with the health of my eyes and reassured me that there was nothing to worry about. My second visit was definitely way better than my first and at this point, I would recommend EyeHealth Northwest - Newberg to anyone looking for eye care. Remember: Whether you buy your glasses there or not is always your choice

Dr Gurdian is a very skilled & thorough doctor. I have extensive issues with my vision from an…read moreaccident. He carefully tests and monitors my vision, takes time to explain things to me & answers my questions. I travel quite a distance to see him, & will continue because of the time, knowledge and care he devotes to his patients.

I'm over it. I've been a patient of Valley Eye & Laser Center since I was a small child. In light…read moreof the COVID-19 situation, I asked that I get a small handful of contacts to tie me over until this all blows over, and they refused. They said I HAD to come in for an eye exam before I could get any contacts. I will be taking my business elsewhere.

Changed from another eye clinic and so glad I found them. Great!! The exam was thorough and Dr…read more Polsinelli is very professional and kind!

Found this place to be nearby and highly rated on Yelp so I decided to get my annual eye exam here…read more What a pleasant experience! And I will be endorsing them to all of my family and friends! Dr. Polsinelli was so thorough and has the nicest personality! Turns out he's married to his partner optometrist, Dr. Miyamoto, who graduated from the same high school I did! Such a small world. His exam and explanations were beyond my expectations. I mean I've been told for years that I had dry eyes, but no one ever said how to treat it other than buy eye drops. Dr. Polsinelli actually gave me a lesson on home remedies and what causes the dry eyes. After talking about my life changes, he also told me he offers free pediatric eye exams to children 6-12 months old. Wow! I just can't say enough about his practice and I look forward to meeting his wife one day!

Super friendly and full service eye care with a great selection of frames. Convenient location too!read more

Dr. Amra Softic is a jewel. I scheduled an appointment for a regular exam and she recognized that…read moreone of my eyes was in extreme distress. She went the extra two miles to diagnose and treat me. She's kind, smart and unrelenting in her pursuit of excellence.

Been coming here for almost a decade and they have always been great! Easy and quick with the…read moregeneral exam stuff and then the optometrist always takes the time to see how am I doing, any changes and what I can expect in the future. The picking out glasses part they make easy by helping me sort through a large selection of choices. Next to a good sushi place, a bar and a great coffee shop, Insomnia, there's other places to go before or after.

Amazing my daughter broke her glasses and they fixed them at no charge and were so nice and…read moreprofessional! Place is super clean and has so many awesome choices for glasses I will definitely be back when she needs a new prescription!! Thank you guys so much! I feel so bad when she brakes her glasses because her vision is awful without them. I really appreciate you guys!

This is a modern facility with state of the art equipment and good service at all levels. Dr. Clark…read moreis helpful and knowledgeable and his team is very nice to work with. My wife and I just moved to the area and are glad we found this health care provider.

Great People. Great service. So glad we found them!…read more If you're looking for eye care needs, please do drop in and check them out.

Sadly, this place has gone completely down hill. I was a long time client, and appreciated the care…read moreI received years back. I should have left time before last when the tech did my whole entire exam because the doctor was too busy to do it. My bad. I went again on October 4th, saw a floating doctor that was filling in for another on maternity leave, who by the way was great and I will likely be going to the clinic she regularly works at-not affiliated with Lenza. I have called repeatedly in the last 5 days to ask if my glasses are ready as I was told standard 2 weeks. I left two messages-no call back. I am no longer living close to the location and happened to be passing yesterday, so I stopped. Signs on the door that they are closed, call the Newberg office if you need assistance. Called that location, no answer, left a message, no reply. The store front in Wilsonville's hours on the door now say 3:00-6:00 Monday. I then called before 6:00, no answer. All I want is some customer service for the $350 glasses I ordered 2.5 weeks ago. A call back, or someone to answer the phones. Now I just want a refund and never to be associated with them again. There is no reason to not have staff at locations, answer messages, or be open during reasonable hours. To me this is a result of a bigger problem. I will be calling the Better Business Bureau if I don't hear back by the weeks end. **Update, called again, reached McKenzie who assures me that my glasses will be ready Thursday or Friday. When I try to explain my frustration, he says they are short staffed and there's nothing they can do about it. I suggest calling people back and if that's not an option hire an answering service or don't have an outgoing message. "Yeah, ok, well then you have a great day", then he hung up on me. Save yourself the headache and the rude receptionist. One would think the physician that owns this location should know why his clientele is diminishing.

I am absolutely horrified at my visit. Doctor was great. The male receptionist was verbally…read moreabusive multiple times to his partner receptionist who was new and learning. Mutiple times he berated her, criticized her and put her down several times right in front of me. It was flat out abusive