I have a 2000 Toyota Sienna Van that my wife purchased new in November 1999. Walnut Creek Auto Clinic has done all of the factory recommended service on it. We have made many long trips with the van to the East, West and Gulf coasts, Colorado, Wyoming, Austin and San Antonio. We have never been stranded on the road. The time just arrived for major service and parts replacement and I thought that it would be a good idea to take it to the Toyota Dealer for the work. When I took in for an estimate, they quoted a price that far exceeded the value of the car! I brought it to Walnut Creek Auto Clinic and Chris quoted the work at less than half of what the Toyota Dealer quoted, using all Toyota parts. Mike, an ASE Master Technician at Walnut Creek Auto Clinic completed the work to my satisfaction and the van is performing perfectly. I am preparing to take it on a 3,000 mile road trip to NM, AZ, snd UT. I have been impressed with Walnut Creek Auto Clinic quality service for the past 20 years and I have recommended them to my friends who have been equally satisfied. My children and grandchildren use Walnut Creek Auto Clinic to service and repair their vehicles. read more

These guys are pirates and salesmen. They are consistently over priced and believe that if they can steal from you it's your own fault. They're right, if you take a vehicle there you can expect to be rightly f'd over. read more

These guys are fast, friendly and know their stuff. I will be going back! Even if you need something small like an oil change or inspection. They've got you covered. read more

Took my car in for a coolant leak and was quoted about $2,200. I approved the repairs. When I came to pick it up three days later, I found a rat had chewed through the back seat. The owner immediately denied any responsibility, claiming the damage must have happened before I dropped it off--citing some food wrappers and a towel as the reason a rodent would be attracted. That excuse is insulting. The idea that I somehow missed a rat actively destroying my back seat before bringing it in is absurd. Rather than owning the situation or taking accountability, they were defensive and dismissive. The only gesture offered was a $100 discount, which felt like a weak attempt to avoid the issue rather than make things right. If you're trusting a shop with your vehicle, you should feel confident it's being cared for--not left in conditions where rodents can destroy it. read more

I paid $381to have the heater hose re-clamp that fell off on a 2011 Vw CC that was newly installed three weeks ago at a different shop across town it was a brand new heater hose and I directed the mechanic to where it was LEAKINH because I could see where it was leaking from. I paid for labor one radiator hose clamp antifreeze and a shop fee plus tax..this is ridiculous I am new to the Mansfield area I had bought a car there previously and denied to do the service there I thought I would give it a second try and maybe that I was miss judging this expensive rip off repair shop ... But totally wrong I advise everyone do not go to this place at all there are never any cars there in the shop because the prices are way far too expensive .... the prices are as high as giraffe booty... buyer beware!!! read more

***DO NOT GO HERE TO GET YOUR CAR SERVICED *** This placed over charged me $1000 to replace my thermostat & coolant reservoir tank. Beware of this place especially the owner. Very shady individual. At first, he said it would be $1600 and that it would take 4-5 hrs to replace. I told him I would just pay the diagnostic fee and have my car towed. Then he lowered it to $1000 (as if he was doing me a favor). I'm just sharing this to help someone out there who may be considering getting their car serviced here. I picked my car up on 3/23/24 and I told the guy working at the counter that I don't agree with this price and he said that he agree they do overprice here and that it's the owner that's over all of it (prices, etc). I can't get any of my money back but if I could help at least one person I will. Please, Don't go here ESPECIALLY if you are a female. I had family/friends telling me this place was ripping me off and when I looked up the parts I needed and how much it would cost to replace my thermostat & coolant reservoir tank I wa blown away. By the time I realized it, it was too late. I learned a great lesson here. When you're a good mechanic customers will always return , but when you're doing shady business a customer will never return. I will never come back to this place EVER AGAIN! See attached. I can't make this up. read more

See all

My wife and I have been coming to Walnut Creek Auto Clinic for over 10 years, and we are always very satisfied with the quality of work and how quickly the work gets done. The team is incredibly reliable and always goes above and beyond to ensure our cars are in top shape. We highly recommend this shop to everyone. You won't find better service anywhere else! read more

Very pleased with the professionalism and honesty of this mechanic. The owner was very kind and he helped us out tremendously. We had an electronic brake assist installed by another company. It caused major problems and the SUV wouldn't go out of park, lost ABS, lost Traction control, shorted out some fuses and control modules. No problem for these guys, once they diagnosed the problem I was back on the road in no time!!! I highly recommend this company. read more

I had a battery replaced on my 2013 Ford Taurus in August. My car would not start this morning. I got a jump and drove car to Walnut Creek Auto. Chris checked it out and let me know it was a defective battery. He put in a new one free of charge, as it was still under warrant. Great job. Thank You! read more

Good quality work, fair prices, grate costumer service, they found a problem that even the honda dealership couldn't figure it out on my honda odyssey read more

Do not take you vehicle here. This place is dishonest and should not be allowed to stay in business. Will not cover warranty they claim to guarantee. read more

50 bucks to tell me I had bad hoses??????????????????1000.00 to fix them...freaking rip offs. No customer service what so ever message me and I'll tell you more DI NOT EVER USE THEM .. read more

I went in for my state inspection and an oil change and came out with that plus a car that no longer makes a clicking sound. The technicians took a little extra time to grease the ball joints with my oil change, so, for me, that's 5 stars for an oil change well done! read more

Do not bring your car here. The service is terrible. They will find a way to stick it to you! I went in to have a headlight changed. 15$ bulb? 24$ to install it? Really? A week later, the same bulb goes out. Now they want to charge me again for a new bulb and installation again and tag on some extra for checking the wiring(the wiring was fine but they still want to charge me for using a voltage meter). I initially came in for an oil change that was advertised for 16.99$. They gladly took my keys and got to work. Then when it was time to pay, informed me that my car did not qualify for the 16.99$ price advertised and the actual price for my oil change was 25.99! This place is horrible! I will never take our vehicles here ever again. read more

Took my Sons Blazer here for a Ball Joint repair. Two ball joints later and they kept breaking. The owner even accused me of tampering with the ball joints. They did not warranty their work. Turns out that the steering knuckle needed replacing. Thanks to the tow truck driver who immediately diagnosed the problem within 5 minutes of his arrival to tow the Blazer after the second break. $700 just gone! Beware! Beware! Beware! read more

GO SOMEWHERE ELSE. Terrible customer service. No accountability for even the SMALLEST mistakes. Poor communication about time expectations and requirements. Treated me like a criminal or an ignorant moron because I don't know inspection laws like they do. I had to return a second because they failed my inspection for window tint that was 5% too low. I took care of I, but during my second visit they added that my windshield covers were also too low. I asked for an apology for them not telling me that on my first trip. Instead, they said 'You're not listening, it's illegal', 'Don't put illegal stuff on your car', and other condescending things. Btw, I bought the car as it was, and it passed inspection no problem last year. I had no idea why it wouldn't pass again, and they acted like I was an idiot for that. This was just an inspection. Imagine having to deal with these guys for more costly services. Or if they make even bigger mistakes that they refuse to acknowledge or take responsibility for. read more

Walnut Creek Auto Clinic has worked on my truck three times within the past two years and each time they have done an excellent job at a fair price! Major repairs done in one day with a ride to and from my house while the work is being completed! Just ask for Chris and he will take good care of you! Chris S.Mansfield read more

I do my best to support local shops, and avoid national chains when I can. However, I should have read the other reviews here before I tried this place out. Came in for a simple brake job, and imagine my surprise when the estimate comes back for $909.xx. Not only did they want to replace the brake pads (it definitely needed new pads), but they also said the rotors needed replacing. Interesting since the rotors were new only 15k miles ago, and there was a ridiculous amount of usable material left--like nearly new. I left, went to Autozone, got new pads for $125, and 2 hours later I'm done. I guess they saw me wearing scrubs and assumed I didn't know anything about cars. Big mistake. And the worst part? Finding my lug nuts only finger tight on the wheel they pulled to inspect the brakes. Gross negligence, or malicious intent--I'll let you decide. Bottom line, could have caused an accident if I hadn't discovered it. I will NOT be returning. And I will be letting everyone I know about my experience. Bad move, you dishonest jerks. read more

Just DO NOT bring your vehicle here. I learned that the hard way after I let them change out a water pump. I told them that since they were down there change the thermostat too because it was all original equipment, and they usually go out in tandem. Needless to say, the mechanic was too lazy to do it but said it looked fine--$700 paid. 2 months later, guess what went out? Yep! The thermostat! I showed up and showed him my service ticket INCLUDING the part where I said replace the thermostat as well. This...DUDE said he thought it would be fine. Then, the lying manager claimed I said I needed the vehicle back the same day trying to make it put to be my fault. I calmly asked them of they saw me walk to their shop? No? Then that means I have more than one car, so I'm in no hurry. These crooks are full of crap, have NO morals or ethics. DANGER! DANGER! Stay away. read more

Great place. The only place we trust for car repair & maintenance. Mechanics are knowledgeable & prices are reasonable. If you want the best, be sure to go here. read more

I knew what was wrong with my car when I took it to them, told them what it was. Then suddenly there's five other things wrong with it. Bull crap, ripoff artist and they suck at that too. read more

Do not bring your car here. I brought in my wife's Ford Explorer to get something fixed so it would pass inspection. $1700 and a huge dent in the front of the car is the "great service" that we got. A reputable shop would pay for their damages. They denied the damages and claimed it was already there. Poor business practices!! read more

Absolute worst customer service. I called ahead for a state inspection, told them I'd be there in a few minutes. I walked in and they didn't even acknowledge me. I stood there AT THE COUNTER for about 15 minutes while the guy behind the counter finished a phone conversation, hung up, made another phone call, hung up, then talked to another employee just having a casual conversation before I just walked out. Never once alnowledged me. Don't go here. Would give 0 stars if I could. read more

This is my go to place when I need anything done on my vehicles. I can trust them and they always are quick and efficient. Service is important and they give the best service. Personable and professional. I highly recommend them any opportunity I get. read more

Pretty cool little place, people are friendly. Mechanics are cool and reasonable. They did a job I was quoted from another place that said it would take all day, he did it in an hour and a half, gave a military discount which was awesome, he definitely saved me a lot of time, front desk lady was super cool and friendly as well, couched are comfortable, free WiFi and nice ac! read more

I drove my Jeep here on on 5/21/12 for a/c problems. I am a single woman and arrived alone. I left the Jeep there for diagnosis and was picked up by a girl friend. Six hours later, I was called and told my a/c compressor was frozen and the Jeep needed an entire system overhaul totaling $1650. I told them not to perform any work, that I was going to trade the Jeep in and would pick it up after work. I was informed that the Jeep would no longer start and would need to be towed if I didn't want them to perform the work. I had a male friend accompany me back to the shop....of course the Jeep wouldn't start. They had the a/c on full blast with a frozen compressor. My friend turned it off and disconnected it, the Jeep started right up. I drove to Autozone, purchased the required parts for $300, went to Kwik Kar on Broad in Mansfield. They added the dryer, a system flush, vac and recharge for $125 (including labor to install parts). I don't know how $425 in parts AND labor translate to $1650 at this place, I can only assume they saw a woman walk in the door and took advantage. DO NOT GO HERE. Total dishonesty and complete lack of integrity. read more

Bad customer service and they always have excuses on why they can't service my car. I've gone in for an oil change/tire rotation, state inspection and to patch a tire, all three times I've been turned away and they can't give a good reason why. read more

I had a battery replaced on my 2013 Ford Taurus in August. My car would not start this morning. I got a jump and drove car to Walnut Creek Auto. Chris checked it out and let me know it was a defective battery. He put in a new one free of charge, as it was still under warrant. Great job. Thank You! read more

This guy is a crook! I had a check engine light on and he decided my entire transmission needed to be replaced. After the insanely high quote I said thanks but no thanks and I was still charged $80 dollars just for them telling me the reason my engine light was on....DO NOT BRING YOUR VEHICLE HERE. Turns out my transmission was fine. I have heard other horror stories not listed on yelp. read more

I went in this afternoon about 2:45 for an inspection. No one in sight. I waited 10 minutes and still no one around. Pretty poor customer service. I will take our cars elsewhere. Apparently they do not need or want business. If there were a 0 stars rating I would choose that! read more

I made the mistake of giving these folks a shot. Gone to years to a VW specialist in Arlington but this place was closer. They were to replace the heater core. Once I picked up my car, he told me about a chip in the wood grain but did not offer any compensation. I was a bit put out, but thought oh well. I immediately noticed that the heater was working great. I thought great job! Driving away I noticed that the steering wheel was cockeyed (they had to take this and the full dash out to replace the heater core). A few minutes later I noticed the windshield was cracked on the lower passenger side. I tried to talk to them about it but they would not take responsibility. I thought overnight about what to do. Driving the next morning I noticed two of the air vents were busted when I tried to change the direction of the air flow. I told them about all of this and they said that I was out to get them and that I am blaming them for everything. Its a shame... locally owned, long established shop... I had higher hopes. I should have checked here first. Needless to say I am glad I used a credit card so I can dispute the charge. BBB is my next step. They get one star only because you have to choose at least one. DO NOT USE THIS SHOP!! read more