Great staff and great office! Felt very welcomed and well taken care of! Will definitely be coming…read moreback here every time

They did an excellent job fixing my teeth. The work was done with great attention to detail, and I…read morefelt confident and well taken care of throughout the entire process. You can tell they really care about their patients and the quality of their work. Outstanding service, great results, and a welcoming atmosphere. I highly recommend this place to anyone looking for dental care they can trust. I will definitely be coming back!

I would like to share my experience at this clinic and get everyone to know how much they are hard…read moreworkers and very knowledgeable and professional. They were so nice all the staff front desk, medical assistant, the hygienist, and the doctor very nice listening to your issues and understanding with solutions. I highly recommend Santee Dental.

Okay I'm going to be brutally honest. This will be long. Since I was 12 I've had a phobia of the…read moredentist due to a horrible experience that left me traumatized to the point where I refused to go back to the dentist & now need extractions, fillings, root canals and eventually dentures. I was referred here by another Dental office and was like oh no my luck has run out. The referring Dental office initially broke the ice from my trauma. I took a deep breath and expected the worse and now with the right plan. I can't wait to go back. All you need is a decent insurance and everything will be taken care of. If you don't even have that they are willing to work with you. EVERYONE IS SUPER NICE & PATIENT. And that says a lot coming from me. Pablo is cool AF man! Please if you can come here to get your dental needs taken care of you won't regret it!

The staff here are very welcoming and friendly throughout. We take our daughters here and the staff…read moreare so good with kids. They make them feel relaxed and explain things at their level. The doctors and nurses are patient and great at answering questions and explaining things to me as the parent. You can tell they genuinely care about our kids and their health. My kids trust them to the point that I don't have to be with them during their checkups and that's saying a lot!

Dr G and his staff are so caring and accommodating. Thank you for always taking good care of meread more

I've been going to Dr. Brown's office for about 11 years now. The staff is always friendly,…read moreknowledgeable, and welcoming. Communication is excellent, and I always feel well taken care of when I'm there. They are also very helpful when it comes to scheduling appointments. I highly recommend this office.

Tried loving this place but after multiple events it's a Neh. Got called by front office about a…read moremissing payment except it wasn't missing. Sent them proof, they apologized, no prob. Life happens. In a bit of time I was in between insurances while wrapping up my degree. Once insured again, I called them to schedule a visit with my new coverage, provided all the info, got the "we will confirm and call you to schedule" and literally never heard back. Got the hint and went somewhere else. Too many options out there these days to chase a dentist.

Ok, a friend of mines recommended me to this office after I had the WORST experience at another…read moreoffice. Much needed help with my wisdom tooth, I went in, explained my situation and got seen. They sent me all the boring paperwork much ahead of time (which I never done before) and that eliminated so much of that awkward time just sitting in the lobby filling out a clipboard. So I was seen QUICK! Met the doctor and her staff. All great! The XRay tech, amazing! The ladies at the front desk, amazing! After being seen, they decided to get my wisdom extracted immediately. Gave me some meds to help with the pain till the appointment and when I got there early, same thing, quick process, sent to the back. Met the surgeon and his staff, they knew I was nervous but they said it'll be over before I knew it. And, I'll be damn but it was over before I knew it! Being wheeled out to the car with no memory or pain. Resting up on now the day after, and still NO pain. I gotta say, I've been to many different dentist in the past 10 years and I must say, best DOCTOR visit ever.

I rarely leave reviews, but my experience with the office manager was concerning enough that I feel…read moreother patients should be aware. Let me start by saying that the dentists in this office are excellent. Dr. Fernandez was professional, knowledgeable, and provided great clinical care. Unfortunately, the quality of the dental treatment was overshadowed by the behavior and practices of the front office manager, Nicole. I came to this office for an emergency visit after a filling fell out because my regular dentist was unavailable until July. After my evaluationi, I agreed to have a crown placed. The total cost was $766, and I paid $700 at my first visit. I was told to pay the remaining $66 when I returned because the office could not provide change. When I returned two days later for my crown placement, I briefly went to the restroom, As soon as I came back, Nicole said, "I thought you ran away already." I was shocked by the comment. I had already paid $700 toward my treatment, so implying that I would somehow disappear over the remaining $66 was not only inappropriate but also disrespectful. No patient should be spoken to that way. What bothered me even more was what happened regarding the crown warranty. Before I agreed to treatment, Nicole specifically told me the crown came with a 5-year warranty if it broke or came off. That reassurance was one of the reasons I felt comfortable moving forward. However, after the crown was already cemented, she suddenly informed me that the warranty would only be honored if I continued receiving my dental care at their office. This critical condition was never disclosed before treatment. I only came here because of an emergency and already have an established dentist. When I questioned this policy, I was told they could not guarantee the work if another dentist monitored my dental health. As someone who works in healthcare, I found that explanation extremely misleading. Patients have the right to choose their healthcare providers. A warranty should not be used as leverage to force patients to remain with a practice they never intended to join in the first place. The pressure did not stop there. Because I genuinely liked Dr. Fernandez and wanted to support the practice, I agreed to schedule a cleaning. After X-rays were taken, Nicole--not the dentist--told me I needed a deep cleaning immediately and that it would cost approximately $600 out of pocket. I was informed that a regular cleaning was not an option and felt pressured to commit to treatment on the spot. Whether a patient needs a deep cleaning should be a discussion led by the dentist or hygienist, with the patient given the opportunity to ask questions and make an informed decision. Instead, the interaction felt more like a sales presentation than a healthcare consultation. What is even more concerning is what happened afterward. Due to my experience, I immediately scheduled an appointment with my regular dentist at her earliest availability and had her review the same situation. After evaluating my X-rays, my dentist told me that I DONT NEED A DEEP CLEANING. Hearing two completely different recommendations from two offices was alarming and raised serious questions for me about whether the treatment recommendation was truly based on clinical necessity or FINANCIAL INCENTIVE. Patients trust that they will provide honest recommendations that are in their best interest. When a patient is told they need a costly procedure immediately, only to be told by their long-term dentist that the procedure is unnecessary, that should give anyone a PAUSE. My overall impression is that the clinical team genuinely cares about patients, but the front office management appears far more focused on retaining patients and generating revenue than on transparency and patient choice. It is unfortunate because the dentists deserve much better representation.

I had an appointment scheduled and waited over 45 minutes, and it felt very clear that someone was…read moretaken ahead of me. By the time they brought me back, it was close to closing, and everything felt extremely rushed. The X-rays were done very quickly, and the process was actually painful -- something I've never experienced before. The cleaning was also done very fast. After the appointment, I was told I had two cavities, which shocked me- i have never had cavities and I take really good care of my teeth. I decided to get a second opinion from two other dentists, and both confirmed that I have zero cavities. Because of this experience, I felt uncomfortable with the level of care and professionalism. It honestly felt more focused on treatment costs than on my dental health. I will not be returning. 2 stars because it was clean and the chair I was sitting in for almost an hour was comfortable.

Beware - Second opinion needed on anything they recommend!! I was told by Dr Ferguson and their…read moreperiodontist that I needed a front tooth removed due to bone loss and possible root issue. Wait, what? I had a deep pocket at the gum of the tooth, my tooth was strong, not broken and not loose. They made me believe this was my only option and proceeded to explain that an implant would be the way to go since a bridge wouldn't work due to the root issue. The implant procedure would be 8-9 months and I would have a flipper during that time. It was going to cost me $9k for one tooth!!! Can you imagine the anxiety and stress this caused? I decided to get a second opinion. I researched best periodontist in San Diego and after his thorough examination and panoramic X-rays he was shocked and dumbfounded as to why Santee Smiles periodontist wanted to pull the tooth, he saw no bone loss or root issue. All I needed was a minor gum surgery called Guided Tissue Regeneration that costs $1500 (claim to insurance) and get this, once he was done with the procedure he confirmed no bone loss or root issue!!! Be very careful to believe their treatment plan and get a second opinion. I am changing dentists, don't even want my teeth cleaned here, it always costs me something extra... just a money grab.

Absolutely the worst ethics of a business. I was over a year into a treatment plan. I called in and…read morewas strictly asked if I had HMO or PPO. I had HMO the then said Dr. Was retiring after my comment. I see they were just weeding out HMO patients as I. I've called 3 xs during business hours over the past 2 weeks with a message to leave a message. Not once have they called me back. Go elsewhere and be treated as a patient should.

Great customer service and honest. Been going here for 4 years and they always take care of me…read more There is no pressure and the cleaning didn't hurt.

My family and I have been going to Dr. Klitzke for about 12 years now, and they are always…read morewonderful! Having always historically been someone who hated going to the dentist and avoided it whenever possible, when we first started going there, there was a good amount of overdue work that needed to be done. When I'd gone to another dental office, it had felt very much like a sales pitch, with the dentist talking through x-rays briefly and then leading us into another room to speak with their "Finance Dept". It has never been like that with Dr. Klitzke and his team. Their pricing has always been very reasonable, and they have been very helpful in prioritizing and spacing out procedures when needed to fit our schedule and budget. Whenever we have had any kind of dental emergency, he's always quick to call back and find a way to get us into the schedule. Because of the outstanding service that we have always received there, we have referred 2 families that we are friends with to him, and they are "forever clients" of his as well. While few people are ever excited about going to the dentist, Santee Family Dentistry makes doing so easy and painless.

Great Naval Dentist. Friendly and compassionate to all patients and Veteran Friendly environment. I…read morehighly recommend this dentist.

I've had really good experiences here for myself and my children. The doctor really takes time to…read moreexplain the treatment options and you can tell she genuinely cares about the health of your teeth. Ruth at the front desk is also very sweet and answers all of my questions

I am giving this Dentist a two star rating because if I give her a one star rating nobody will see…read morethe warning I am about to post. I was currently on Medi-Cal at the time and it was during the height of the Pandemic so I made an appointment to see Dr. Celebrado about a sore gum on my lower back tooth number #30. I arrived at my appointment time the next day and was seen by Dr. Celebrado and I explained my gum was hurting and she did an examination and X-rays and also suggested I get my teeth cleaned which I did while I waited for the X-ray results. After the cleaning she told me the results of the X-ray and said I needed a root canal and crown and I was surprised because the pain was not in the tooth but my gum, she also said that Medi-Cal does not cover this which I know is untrue so I told her I wanted to get a second opinion and I left. I went to Washington dental in Tijuana,Mexico who cater to American clients exclusively and I was examined and told there was no decay and I did not require a root canal, I was not charged for the exam and I thanked them profusely. The bottom line is I believe Dr.Celebrado was trying to scam me and told me that Medi-Cal would not cover the tooth because that would require her to send an image of the x-ray and the x-ray did not show any decay. Shame on her false diagnosis telling me I needed a root canal on a perfectly healthy tooth that would have put me through unnecessary pain and financial hardship. Avoid this dentist because she has no ethics, I also reported her to Medi-Cal and told them my experience with Dr.Celebrado.