Consistent service record. They maintain our septic system up to the latest EPA standards.read more

Scheduling was a breeze, and was impressed with how quickly I was able to get on their schedule as…read morecompared to other local providers. Price was inline with other local companies. The 2 gents that came to provide service were professional, and it was good to see a more senior provider educating in a positive way a newer resource. Seeing this type of growth opportunity is always appreciated. Thank you for the quality work, and will be looking to utilize again in 2 years when I'm in need of service. Am hoping that they will provide a reminder in advance of my required service so that I don't have to try and remember myself.

After investing over $900.00 to supeck to fix issues in our septic system, we were left with a…read morefull, non functioning system with no redress. I highly recommend NOT using this company! Had much better success with Suburban septic systems.

Horrible experience. After years of having them come out and do maintenance including replacing…read moreour aerator multiple times, we got fed up. Today, we had Joe at NorthCoast Aeration Services look at. First, it turned out Supeck could not fix it right, so they BYPASSED the alarm so the system still "worked". Then, one of the reasons it didn't work is that Supeck is not certified to work on our type of system, so they tried to jury rig a part from another type of system. That is why it kept breaking. Totally unprofessional, and unqualified. Not to mention illegal and dangerous. Who only knows how shoddy a job they did pumping out out tanks. Everything is documents and I am calling the Board of Health to report them.

When does the alarm go off on the septic system.... why 1 a.m., of course !! Again, I called for…read morehelp at 8 a.m., and within 1/2 hour, I knew help would be on the way. Chuck and Adam helped in a pinch. Having been educated on the same issue in the past by Adam, we knew what to do. We have used this company for over 25 years. Fabulous service. If you need help, call them !!!

If you or anyone you know needs septic tank services, always use Sanitary Septic Tank Cleaning!…read moreThey were quick, efficient, and provided the highest quality of services!! They are a family owned company that is honest and go above & beyond for you! Thank you again for all of your help! :)

Serviced our address for 35 years! Came out for a sale inspection and failed the tank. Asked for…read morephotos etc nothing! Talked to manager and all he could say was I don't know!? Beware of this company and do your home work!

If i could give negative 5 stars i would. DO NOT DO BUSINESS WITH THIS COMPANY…read more My system started alarming on 5/8/26, i was due for it to be pumped so i called them. They came out and pumped the system, informed me that i needed a new UV bulb, but that an additional service call was required to figure out if the ballast was still functioning. THE SERVICE CALL WAS $175, AND ALL HE DID WAS PUT HIS HAND ON THE BALLAST AND SAID "UH YUP ITS GOOD". He then informed me the UV bulbs were hard to come by and he didn't know how long it would be to get one. I waited and waited and waited, over a month goes by, then when i was outside one day i noticed a number on the side of my system so i called. I was able to order a new bulb with an entire wiring harness, it was delivered in less than 24 hours. All this after waiting 6 weeks with no word. Of course, just like other reviews i've read about this company he happily took my money, i mean why not right? i feel they excel at screwing the customer without any regard to service quality, i also feel they lack any sense of professionalism. Lesson learned, the hard way

TERRIBLE service they wouldn't stand behind their work and they wouldn't come back to fix the work…read morethat they did that wasn't functioning . Charged me 200+ for a service call ( onsite for 15-20 min) told me to get rid of the GFI on my septic power and it would fix itself. NOT THE CASE ! They wouldn't stand behind their work left me to spend the weekend without out being able to run the water or flush the toilets in my home because they wouldn't come back to fix their own shit no pun intended

Very professional and thorough from the first phone call when I inquired on pricing, availability,…read moreetc. They asked the right questions that other services I called didn't. Carter, the tech was on time and told me more than I ever knew about septic systems thru the 4 years I've had it. Price was reasonable too.

Would give zero stars if possible - scheduled through Wilson Plumbing for a Friday. They called to…read morereschedule for another day, after wife took off work. I called the day before to check on time and they lost the work order... we're going to call back. Never did. I called the following am and they still didn't know if they could get there - wife has now taken off second day. Told me they could get back to me by 200pm... never did and never showed up. Done with them and all the Wilson companies! Note - Downs is now part of the Wilson Home Improvement Companies.

Would give zero stars also if I could. They tell you they are coming at certain times and never do…read moreshow up. No matter how many times you call to ask if they are coming they just don't. They don't call to tell you they aren't coming. Happened both times. You take the day off work and they don't care. They take your $1,000 deposit and don't care to show up. Used to be a great company with great people but definitely wouldn't recommend now.