I purchased a Recteq grill last weekend. I have nothing but great things to say about Derek the…read morestore manager. He is very professional, knowledgeable and helpful. His team is awesome to work with. Derek and his team are an asset for ace hardware. Joe P.

Great big kudos. They both deserve a raise. Tony and Marty fixed my digital scale. Something was…read morewrong with the batteries would not hook up. They fixed it and I didn't have to buy a new scale. Kudos to both of them. Give them a raise boss. They deserve it

NYH has a great inventory that is easily accessible to homeowners like me. Their delivery is quick…read moreand they often offer homeowners the standard designer discount of 10%. Their online return process needs some fine tuning. But it's great that they have a knowledgeable and friendly customer support team available to helped. I especially want to commend Marvin Reyes who made the return process easy for me! I will definitely go to NYH for all my future hardware needs!

The majority of my order arrived in great condition but a few items were damaged/defective. I…read morefollowed the claim process (notify with photo, description and model numbers) within 3 days and it's been 2.5 weeks with no identified resolution. The customer service representative, Nomsa, is pleasant but seemingly clueless. My email exchange with her is up to 12. I've asked for tracking for my replacement product (she sends original tracking), she asks for photos of the damaged goods (I sent that in my initial claim email), I ask for a label to return damaged goods (she says she doesn't know if they need to be returned....um okay?! I guess I'll indefinitely store them?!). The latest, she directs me "Please see the below link". The link is an email address to Fedex, nothing else. What am I supposed to do with that? Sigh..... Product is good but there must be other places that will require less of your time and cause fewer headaches.

Ok, so I was lured in by the sign stating they sell frozen take and bake pies. Yes, I am…read morereviewing an Ace Hardware store.... And yes, they did have pies. The flavors all sound great. I also picked up some Iowa beef jerky, again, I know I'm reviewing a hardware store and even the staff acknowledged they carry some unusual items. Super friendly and chatty staff. My friend had her dog with her and the staff were eager to pet the doggy. Great service. I'll totally come back especially when I actually need something hardware related. Please come and create your own adventure.

Greta local hardware store. Everything I need for home projects. Friendly and knowledgeable staffread more

I had a specific project in mind for my family room to paint an accent wall. I came into Ace as I…read morealways do and Toby was outstanding at helping me select a color. It was a very difficult project as it wasn't a color that was readily available. He was patient and professional and it took so long. I am very grateful to him. It is people like Toby that keep me coming back to Ace Hardware.

5/21/26 After shopping at Chaupain, I noticed the Ace Hardware store ad that they sell soil. I…read moreneeded perlite so I decided to check it out. The outdoor items of the store had soil & amendments and plants for sale. The perlite was for $9.99, yikes! Home Depot sells it for about $5.97. Then I saw it, a beautiful succulent with lots of pups already but it didn't have a price tag. I had a feeling it wasn't going to bode well as this is one of those boutique type of shops at this plaza. It might as well be the Erewhon or Gelson's of home & gardens shops, unlike Home Depot. You know what I mean? Typically this would sell for about $4-7 but it's $9.99! But it's so pretty and it has many pups for me to distribute & repot. Toby at the cashier stand helped me out. He was knowledgeable & amiable. Additionally, he offered valuable info about the lady bugs & praying mantis that are sold to help our ecosystem. I didn't do much browsing, just purchased my succulent and went my merry way. It was a great experience but the prices here are definitely more for upscale shopping.

You will walk in this business and walk out with exactly what you wanted and be excited when it…read moregets delivered.

How is this a business? Staff seem disinterested and annoyed. Weak selection. Dark showroom.read more

They are wonderful, super nice super helpful. We love having them in town Angel and the gang are…read moresuper nice.

Everyone at this store is really helpful and nice except the bald headed store manager who inserts…read morehimself where he's not wanted or needed and has a nasty attitude and bad energy. There is a difference between being a rugged guy and being a straight A hole.

I've been coming here for over 25 years... anything you need to fix in the home as well as bicycles…read moreand ebikes. They've got it! Reasonable prices. They fix screens, too.

Needing a very specific key blank, I drove from Woodward's Ace Hardware on North Tustin St. in…read moreSanta Ana to SAH. Absolutely no comparison. Greeted at the door at Woodward's, quickly directed to the key counter where help was waiting. Clean, well stocked, air conditioned and lighted, easy in/out parking too. SAH felt dusty, hot and dark inside. Waited at the front counter for a bit til an employee greeted me. Nice and knowledgeable but SAH did not have the key blank either. Ended up at A-Abbott Locksmith in Orange who was able to cut me a new key.

This is a real hardware store. What you need will be here, and their staff know their products. Not…read moreexpensive, not cheap.

I came into the store today and was held up by Fernando. This gentleman gave me the exact bolt and…read morenut that I needed. He was very polite and helped me out very quickly. He understood what it was. I needed the part for and even when as far as coming outside to my truck to verify that I was getting exactly what I needed. I really appreciate this type of customer service and taking care of customers getting us in and out of the door, thanks again to Fernando. I really appreciate the respect and help given.

This review is mostly for the garden center, as that is the only part of Home Depot I use. This…read moreHome Depot is the best location I have visited. First, it's HUGE. It is a huge location with many services and amenities. It also has a huge parking lot, so there is always parking. Garden Center- 100/10. It is huuuuuuge and always looks beautiful. They keep it in pristine condition. It's always fulllllll of a wide variety of plants, flowers, and gardening supplies. They also have great deals on flowers and plants. I get everything I need here. Service- 100/10. The friendly staff working in the garden center are truly amazing. I typically interact with Anthony, Monica, and Pantelis. All of them are amazing and truly their helpfulness is why I continuously keep coming back. Honestly the managers at this location should be proud of what amazing staff they have! This truly is the best Home Depot garden center and location I have ever been to. I'm so thankful it's only a 3 minute drive from my house :)

I wanted to take a moment to recognize Gio from Home Depot corporate in Orange County for going…read morecompletely above and beyond. We met Gio while she was in the middle of a group training with at least 20 Home Depot employees and managers. She absolutely did not have to stop what she was doing, and it would have been completely understandable if she simply pointed us in the right direction or asked someone else to help. Instead, Gio immediately stepped away from the group and personally helped us find the electrical items we needed. What stood out most was that she did it with a great attitude, patience, and genuine willingness to help -- even though she was clearly in the middle of something important. That kind of customer service is rare. She represented Home Depot incredibly well, not just as an employee, but as someone who clearly understands the value of taking care of customers in the moment. It made a big impression on us, and I hope this compliment makes its way to her leadership team. Gio is exactly the kind of person who makes customers remember a company in a positive way. Home Depot is lucky to have her.

simon helped me with a piece of wood that had cracked and was leaking onto a blade. he was patient…read moreand explained the best method to quickly fix the item . i learned new things and will defenitley return to ganahl for future hardware, paint and home improvement needs!!

I love this place. It may be a little more pricey than Home Depot, however, it is so well organized…read morewith such helpful staff, that it is well worth it!