Vance Jones and his great team were thorough detailed and consistent with checking my mom's car. I appreciate the kindness that went with the service too. Thank you and God bless you. A. Jones read more

These are guys are honest and will give you an accurate assessment on your vehicle. I would recommend that you get your pre purchase inspection here for German cars. They found an oil leak and saved me from buying a lemon of a German car at a very reasonable cost. Would use again. read more

Got me in quickly with only a 24 hour notice and replaced my battery within an hour on my Mercedes. Very polite and helpful

Quite helpful. Small pricing error but they were quick to fix it for me. Had an oil change, new brakes and tire rotation done.

Wanted to remove and replace 6 quarts of transmission fluid and they wanted to test drive with techs with dirty clothes on. Not in my clean interior. Did not offer to put anything on seat to keep it clean. Counter person was rude and threw service invoice in the trash and said we can't help you. read more

changed out my muffler and tailpipe, put it on the lift to check out first. found the gasket on the cat leaking which I missed. system tight, secure and quiet. left tailpipe a bit long because old pipe was short and discolored paint, will trim to suit me. will use them again. they are a busy shop because of quality of work. read more

After getting rooked by a used car dealer in Tacoma leaving me with a car that barely ran I needed a honest shop to help me get my car running. The folks at Walts Auto were incredible! They took the time to troubleshoot repairs that most European repair shops couldn't figure out. Now I have a car that runs beautifully and for far less than local repair shop quotes. Also, a huge shout out to Vance and Ted for keeping me informed of the progress being made! If you are looking for a honest, reliable shop, look no further than Walts Auto! read more

We have two vehicles and have done a variety of services on both and have been satisfied with the service and final billing. We bring our vehicles here with confidence our expectations will be met. read more

We were very impressed by both their knowledge and friendliness. Very easy to work with (which, face it, isn't always true of car mechanics). read more

So this guy is amazing ! The owner is phenomenal and knows how to run his shop. We hit a nail on the sidewall we are both full time workers so having an suv out of commission is not possible . We bought new tires and called the next day here . He got us in on a weekend ??!!!! I was shocked !! There were so many other customers I felt bad . But it took him no time at all to fit our explorer with new tires , dismount, mount and the works . We truly appreciated his kindness and quickness . They all did a fantastic job . We truly appreciate you being able to fit us in! We shall continue to come back here ! read more

Walt's Auto Care Center - So happy to get the new tires on !!! - Auto Repair Near Me - Port Orchard, Washington

Great customer service! Michael was very helpful and was able to squeeze me in on a busy Monday.

I had a problem with X1 driving from Los Angeles Ca to Port Orchardan ended taking the car to Walt's based on previous reviews. God choice, they took the time to find out which was the problem and did what only was needed. I was able to drive back with no problem and the car is still running fine read more

Torch your car first. I spent 10+ hours, had to rent a car twice, and finally take my car to another shop to get the catalytic converters put on correctly. Add to this the owner decided that I needed to have my break system flushed at $37.00 for a bottle break fluid. When I complained they gave me a refund on the break fluid flush (only because he got caught trying to run a scam) and when took the bill from the other shop in for them to make it right he refused saying I should have brought it back to him! He can't get it done twice I'm going to bring it back a third time? The entire ordeal cost me over $5000.00. Never again! Ask around.... read more

Great service, able to get my truck looked at the next day and they were able to determine what was wrong and get it fixed that day. Fair pricing and no surprises. read more

Awesome service in every way. Damian really treated us well. We brought our 2015 Toyota Rav-4 in for brakes and an oil change at 9:30 - Damian called by 11:00 with a very reasonable quote, and the work was done by 3:30. This despite the place being packed and every service bay in use. At no point did I feel that they were trying to upsell us, fix things that weren't in need of repair, or anything like that. It was just good old fashioned reasonably-priced car repair done fast and efficiently. There were a number of guys in the lobby when I arrived to pay, and all were saying the same things - how good the service was as well as the price. Being fairly new to the Port Orchard area, Walt's will now be our regular service center for our cars. Big thanks to Damian and his crew. read more

We thought we would try Walts again and I was incredibly disappointed and encourage no one to go there unless you want to pay 100% mark up for parts and contract COVID. No mask wearing except for guy who put one after throwing out cigarette and could not figure out that it needs to cover your nose. No sanitized pens, wipes available. Again I understand some mark up for parts- but 100% over the cost of the part?? Stay away ! read more

I couldn't be more impressed with an auto care center. I went into Walt without an appointment, and they took the time to lift my car to get a better look of what the problem was, and replaced a missing bolt.. without charge. Fixed the problem within less than hour and went out of their way to explain to me what everything was. If you are looking for an honest and reliable auto center to take care of you, this is the one to go to! Thank you to Howard and his crew! read more

Honest and reasonable shop fees. I didn't have to make an appt he said just to come on by and he would take a look at me car

These guys were awesome. Dropped my truck off for some minor maintenance items I didn't have time to do. They performed the work exactly as requested no additional bs and the final price was exactly as initially quoted. They even drove me home so I didn't have to wait on it. read more

I received excellent customer service! What was needed was thoroughly explained And why. The price was very competitive with other automotive repair in the area. Staff were extremely friendly and courteous. They went out of their way to ask how I was doing and if I needed anything. Will definitely be back in the future. read more

I love this place. Timely appointments and reasonable honest pricing! They even took care of a minor issue I was having at no charge. Really great place and I love the manager Chris. read more

Reasonably priced, excellent service, professional and appointment easily made for an oil change.

Ridiculous labor charges! Parts are also WAY jacked up. Sorry Charlie, toss your line back out and hope another sucker bites. This is one of those places that no doubt makes their money off of old people and folks who can't change their own oil...and they make me sick. If you ever consider bringing your car in for service here, just take it to the dealership instead...you will pay the same! read more

I cannot express my gratitude enough, Damien is the best mechanic i've ever worked with. (and i have had a lot of car problems) walt's is awesome and will forever have me as a customer! read more

What the hell kind of company tells you your car will be done at 5:30pm after you bring it in at 3:30pm, and then don't tell you they close at 5:30??!?!? And they're keeping my car locked up with no after hours number to call. They have my only car keys to my other car, and my house keys. WHAT A COMPLETE JOKE!! AVOID THESE GUYS LIKE THE PLAGUE! UPDATE 5/1/13 I took a taxi to work today because of these idiots. I talked to a dude on the phone just now at Walt's and he lied to me straight up twice. He claims they called at "exactly 5:15", but my phone has no missed calls, and I was across the street at Jack in the Box... And then I told him the old dude (Mark) at the counter said 5:30 and then he lied again saying he was standing right there and the old guy said 5:15...a complete lie. There was only the old guy and a some lady at the counter. NEVER TAKE YOUR VEHICLE TO WALTS. I can't wait to see how much of a joke the bill is... FINAL UPDATE: So they charged like 3x more than the part costs, and then charged way more in labor than I've seen even at your cruddy chain places. I argued with the dude about the situation and the inconvenience for a good 5-10 minutes and not once did I hear any sort of apology. The only excuse I got was that the clock on his computer was an hour off so he accidentally told me the wrong time to come back. He clearly wasn't going to offer a discount or refund, but seemed more than inclined to point out that they replaced a brake light that was out "free of charge!!!" ...except that I had inspected all the lights just before I headed over there oddly enough, and they all worked (I had just bought the vehicle). I've read other reviews where people have said that Walt's has done some sort of FREE complimentary WORK ON SOME MINOR THING and bragged about it. I'm inclined to think this is a ploy to make you feel like you got a good deal, and is employed on things that are easily replaceable and often ignored, so you just accept it and go "wow, these guys are so nice!". That's just speculation though. Anyways, I was too hungry to keep arguing, so I paid and left. Turns out the part they put in was bunk and possibly a remanufactured part (I paid for a new part). I took my vehicle back there and told them it was junk and dude just covered butt and claimed it was probably something else that was broken (except I had already repaired or replaced everything else prior). He just dodged like the last confrontation and didn't apologize, and told me "you can't just come in here at 3:30 and tell us a part doesn't work and expect us to fix it. You need an appointment". He was real nice in the way he said it, but that's not how you respond to something like that IMO. Long story short: I ended up just doing the repairs myself at home, because I wasn't going to drop my car off the an entire day so they could figure out what I already knew. The whole point of paying these jokers to do it was because I just didn't want to burn my little free time and effort to do it. I guess sometimes you're better off just fixing your own stuff. read more

Recently moved to Gig Harbor from Alaska and this will most definitely be where we will be bringing our vehicles always. Some of the most friendly and accommodating employees I have ever dealt with and they took great care of my moms van. They were very helpful with the pricing when an unsuspected issue arrived with a chewed wire. Highly recommend this shop. read more

This place is the best shop in port orchard, fair, honest and pleasant to deal with. My car is running great! Thanks Walt's.

They do not ensure safety!!!! I was at thier shop last week an No person was wearing a mask! Not employees or customers. I saw 3 employees and 5 customers and no one seemed concernered with distancing or wearing a mask. read more

Another great experience with Damian down at Walt's Auto! That shop is extremely busy, and for good reason... As I sat and waited for my truck to get serviced, I witnessed several walk in customers, none of whom were turned away, and I listened to several phone calls with customers, all of which were handled courteously and professionally, even when further services were declined. Although I have spent a considerable amount of money here with both my rigs over the years, they have always been honest, backing up their work, in addition to being the most cost efficient estimate. Damian runs a tight shop, all of the mechanics I have dealt with are good people and this business is asset to this community....keep your money local PO! I'm never taking my trucks to a dealership again... read more

I brought my car in despite a review I read on here and I was over joyed with how professional and helpful the people were. The mechanic took his time to give me the best options that were available for the repairs of my vehicle. The customer service was great and they knew exactly what they were doing since then I've been bringing in all my vehicles. I would HIGHLY recommend this place without a doubt! -Nova J. Silverdale,WA read more

This is the place to take your cars! The guys in there don't mess around and work super fast. They're very friendly and make what can be a stressful situation of having to take the car to the shop a very easy and reassuring process. I recently got my brakes redone and they did an excellent job and gave us a very reasonable and fair price! read more

The team at Walt's is exceptional. They are extremely honest, fair priced and have a very good turn around time. They always make it right. I have tried taking my company vehicles to other shops and none of them compare to the quality, price and efficiency that is standard over at Walt's Automotive in Port Orchard. Besides company vehicles, all of my staff take their personal vehicles to Walt's. Now that they do tires and alignments, they are a one stop shop for all maintenance. They also have great standing with other professional repair shops, so if there is a project that they have not been able to tackle, they refer to another shop and make sure we are taken care of completely. Great team! read more

I brought a Tacoma here to have it checked out before I purchased it from DIck Vlist Motors (also a five-star review) and was so grateful for the service I got here! The manager, Damian, looked over the car as soon as I showed up, with very little notice. He walked me through everything he was checking for, gave it a test drive and had a lot of good things to say about the truck and the guys I was buying it from. Very honest, easy to chat with, professional, and he even sent me a text later in the day to find out if I was enjoying the truck! (I was!) I would definitely recommend taking your vehicle here. Thanks Damian!! read more

They work on modern BMWs, such as F30s. Had my rear brake pads changed and they knew to change the wear sensor as well. You'll need to bring the part in for quicker service. They can order the part as well. Excellent service from a local shop. Saved several hundred compared to the dealer for the same work. read more

This is a hard review to write. I initially liked this garage. They fixed my air conditioning system and separately installed new coil packs on my Ford V8. Unfortunately, I caught them substituting the cheapest coil packs available ($240 for 8) instead of the OEM parts I agreed to. I spent some time the next day calling auto parts stores locally, and found out that not only did they switch parts, but they had quoted me over $100 apiece for OEM parts which were easily available for $75 apiece at NAPA. The difference in price slapped me hard, and when I confronted Damian about the problem, he lied and told me it was the tech's fault for putting in the wrong parts. He proceeded to pull a bag of OEM Ford parts out from under the front counter. This tells me that they had premeditated the fraud, with a backup plan in case they were caught. Not the kind of people I want to do business with! I called the owner with facts about my air conditioner parts as well, and he agreed to an$800 adjustment (reimbursement) on the two repairs. But I had them cold with facts. This is not the way to do business in a small, mostly blue-collar town where people work hard for their money. Caveat emptor, Walt's customers. Update: I took away one star because Damian responded to my review and lied again. When we talked in person, the discussion was not productive and we did not come to a good solution. As soon as he understood that he couldn't talk his way out of the problem, he started dodging me at the office and I was told I would have to call the owner, which I did as described above. This was no miscommunication, it was fraud. These guys will fix your vehicle, but it will cost as much or more as a dealership. I now go to West Hills Ford Mazda. They are fantastic, with great upfront pricing and free multipoint inspection. They know how to respect their customers, and how to tell the truth. read more

I have taken my car to two other car places in the last 5 years due to the check engine light coming on. Both places charged me money but could not give me the code reason and any recommendation on what to do. I went to Walt's here in Port Orchard today and they were able to tell me what it was. The manager was very honest with me and said it would not be worth it and that I would be able to continue driving the car as is. I have to say that I wish I would have known about Walt's sooner and will now only go to them in the future. Thank you Damian for being the one honest person who I have taken a car in so very long I cannot even remember. I will recommend you to everyone who I know who needs work done on a vehicle. read more

We had a work truck towed in the day after Thanksgiving. Everyone was very professional and within hours had called with a very fair estimate and were able to fix the very next day . The truck was completed on Saturday and the cost was less than expected. Thank you for taking good care of us . We will be back . Eagle Pipe & Mechanical , LLC read more

Gentlemen were honest, helpful, frugal, efficient. I have brought 3 vehicles here & I have been very happy with service read more

Honest, honest, honest!!!! These guys are amazing. We have been using them more than 10 years. We are not car/mechanic people in any way and they could have taken advantage of that many times but have always given us affordable and honest service. Once, i took my truck in because it was making crazy noise when i backed up. The bumper needed a screw in it to keep from rubbing. They didn't even charge me for anything. Love these guys! Oh and if you need tires, best prices in town. Can't say enough good things!!! read more

Absolutely the best customer service and experience that I could ask for! They did phenomenal work on my 2015 Ford Mustang and went above and beyond to meet all of my expectations and needs. Great pricing and excellent staff and team members! Will definitely be coming back for all of my automotive needs! Thank you SO much for everything!!! read more