We had to put our dog down and the staff were so nice and helpful. We even received a nice card in…read morethe mail signed by all the staff.

I contacted them to get some international travel paperwork started last week. The woman I spoke…read morewith, Janet, made the completely senseless suggestion that my cat needed a whole new microchip. The chip isn't even a year old yet. I don't know what in the world she was thinking with that garbage. The LOGICAL move was to get my cat a new rabies vaccine, which I did earlier today. I wish I'd done that last week instead of wasting my time talking with this woman. Now I have to move my flight to make the time-table, which is going to cost me an extra $700. She also claimed she tried to contact my normal veterinary office. Walnut Creek's number never showed up on their caller-ID and no message was ever left. I went up to my vet's office and had them call Walnut Creek - the woman was extremely rude to the ladies in my vet office. I'm not putting up with this bullshit. I'm getting my cat sorted through an entirely different office.

I appreciate how warm and welcoming they are. I never thought we would be able to do acupuncture on…read moreRed. He's not the easiest to handle!

The staff is great, especially Casey. She is always so bright and cheery with a smile on her face…read more They are professional and schedule your appointments promptly.

I've been bringing 3 dogs here for over a year, they've all thrived. It's like clockwork getting…read morein, great service, everything you want for an exception routine vet. But also, just this month one dog bit another seriously, we were seen within 9 hours. I spontaneously for a new dog, and they fit us in to make sure his tummy is settled, to help us bond as best as soon as possible. I can't say enough about this place. They have doggos and kiddos around and helping out with calming pets and anxious owners (me). I love yall so much, we cannot thank you enough for everything you do for us!

Heidi saw my senior Boxer, Selene, under an emergent situation. She gave wonderful loving care to…read moremy girl, and got her 3 more months of quality life I didn't think we had. Wonderful office, staff and we just love Heidi. Would highly recommend for your fur baby.

I had such a wonderful experience at this veterinary clinic and genuinely can't recommend them…read moreenough. They made me feel comfortable and reassured throughout the entire visit, which meant a lot because I usually get really anxious when it comes to veterinary care for my cats. It feels like you only ever hear the horror stories online, so finding a clinic that truly cares was incredibly refreshing. Dr. Stone, Nurse Ivy (I believe that was her name), and JD at the front desk were all absolutely amazing. From the moment we walked in, everyone was kind, welcoming, and compassionate. They took the time to make sure my cat had everything she needed and never made me feel rushed or dismissed. What stood out to me most was how comfortable they made both of us feel. Veterinary visits can be stressful for pets and their owners, but they handled my cat with so much patience and gentleness that she seemed comfortable too. You can tell this team genuinely cares about the animals they treat and the people who love them. I'm so grateful to have found a clinic that treats both pets and their owners with such kindness and care. We'll definitely be back for future visits!

I changed vets after our long time clinic went corporate and lost the local touch and started…read morecharging more. I took my dog to Highland Pointe for an initial visit and was very impressed. The staff were welcoming and very friendly. A tech talked to me first and gave me a reasonable price before anything was done. After treatment, Dr. Drixin came in and talked with me about my dog. She was very cordial and knowledgeable. I am glad I changed and I recommend this vet.

I am extremely disappointed with our adopter's experience at Flower Mound Veterinary Emergency &…read moreSpecialty Center and with the way he was counseled regarding our rescue kitten, Snap. Snap was a 4-month-old kitten who became critically ill suddenly. His hematocrit was 8.6% and his platelet count was approximately 10,000. He had severe anemia, thrombocytopenia, bruising, and bleeding. We fully understand his condition was life-threatening, treatment would have been expensive, and there was no guarantee he would survive. Snap was transferred to this hospital specifically for a blood transfusion. According to his adopter, once they arrived he was strongly discouraged from pursuing treatment. He was told that even after the transfusion Snap's hematocrit would still be dangerously low, that he would likely require extensive ongoing treatment, and was given an extremely bleak outlook regarding his potential future quality of life. Based on that conversation, his adopter ultimately agreed to euthanasia. The hospital's own record states that Snap was "relatively compensated despite the severity of his anemia." His examination documented that he was quiet but alert and responsive, with strong pulses, normal respiration, normal neurologic findings, and no obvious organ failure. His chemistry was largely unremarkable. His anemia was also regenerative, meaning his bone marrow was actively producing replacement red blood cells. The referring veterinarian's working diagnosis was immune-mediated thrombocytopenia (ITP), a potentially treatable condition. Another possibility was Evans syndrome. Neither diagnosis automatically means a cat will be chronically miserable or incapable of having a good quality of life. Both can respond to treatment and go into remission, although treatment can be difficult and relapse is possible. Yes, one transfusion may only have raised Snap's hematocrit into the 15-20% range. He may have required additional transfusions and hospitalization, and treatment could have failed. But a transfusion does not have to immediately return a patient's hematocrit to normal to be worthwhile. It can stabilize a critically anemic patient and buy time for treatment of the underlying disease to work. What is so upsetting is that we will never know how Snap would have responded because he was euthanized before he was given that chance. I am NOT upset that euthanasia was presented as an option. With a critically ill kitten, an uncertain diagnosis, significant expense, and no guarantee of survival, it was appropriate to discuss every option. I AM upset that, according to our adopter, he was given such a pessimistic impression of Snap's long-term outlook while making an irreversible decision, particularly when the hospital's own medical record states that "aggressive treatment is reasonable if they wish to pursue it," while also acknowledging that the underlying diagnosis was uncertain. There is an enormous difference between telling someone, "He is critically ill, treatment may fail, and we cannot promise he will survive," and leaving an owner believing that even if they spend thousands of dollars treating him, he is unlikely to ever have a good quality of life. Maybe treatment would have failed. Maybe Snap would have needed multiple transfusions. Maybe he would have developed a chronic condition requiring ongoing care. We understand those possibilities. But maybe he would have responded. Snap was only four months old. Days earlier, he was an active, playful, completely normal kitten with no apparent signs of illness. Our adopter transferred him to this hospital specifically for a blood transfusion and to give him a chance to fight. Instead, he left without Snap. We will never know whether he could have responded to treatment because he was never given that chance. Based on our adopter's experience and our review of Snap's medical records, we would NEVER recommend this hospital for critical-care decisions.

Last night we unfortunately had an emergency requiring the services of an animal ER. We went to…read moreFlower Mound Veterinary Emergency & Specialty Center, and our cat, Panther, was treated by Dr. Barton. I knew he was critical when we left home. We were warmly greeted, he was taken straight back, and Dr Barton came to the room to identify herself as Panther's treating doctor. Dr. Barton told us the results of his initial exam, stated a possible course of action, but advised that humane euthanasia would be a solid choice given his age, condition, and the fact that he was suffering. I made the loving choice to end my best friend's suffering. Dr. Barton was so kind, compassionate, and amazed me when she helped me explain euthanasia to my 8 yo daughter & explained the process in child appropriate language. I'm so thankful to her for her care, the compassion she showed Panther, and her warmth & compassion she showed my daughter as my daughter had never experienced this before. While our reason for visiting was very difficult and sad, both Dr Barton & FM Veterinary Emergency & Specialty Center made our heartbreaking time as easy as possible. Thank you!! I strongly recommend you guys & Dr. Barton deserves special recognition for going above and beyond for all 3 of us. Debbie

Around Thanksgiving of last year, we had a scary experience last year when our cat was throwing up…read moreand then just started deteriorating fast. We called a clinic and they recommended Airport Freeway Animal Emergency! The doctors and staff took excellent care of our cat Romey. They updated us every 12 hours about what was going on. Poor guy had perforated his bowel and needed emergency surgery. All the staff loved him and kept on saying how sweet he was. Unfortunately he didn't recover from the surgery but all the staff there were so caring and loving towards him, and really took excellent care of him. Dr Rainey in particular he stood out the most, as he was the one who did the surgery and he was the same doctor who was there when we had to say goodbye. He really was so supportive and very thorough with explanations. We are so grateful for everything he did to take care of Romey. They even sent us a sweet card after he passed and signed by all the staff.

This place has taken SUCH great care of my animals when our regular vet wasn't available. So…read morecompassionate and don't overcharge. They always give you ALL options and respect my decision.

Don't know how to control animals. Don't allow you back with your pet and then tell me my dog is…read morevicious and going to charge me more. 11 years with vets and no issue ever. Go to dog parks regularly no issues. My dog is kind and sweet and never had issue with anyone. Going forward ask to be with my dog and since no issues, but unprofessional the way they treat you as a client.

I want to say I live about an hour away from Corinth Animal Hospital. They took care of my dog…read moreyears ago then he passed away. I was with another vet with my new dogs until I got fed up and called Corinth Animal Hospital. These folks take care of my dogs and take care of me. Dr Steckley and Dr Kelly are wonderful. The staff went out of their way to help me get in and out today with an Rx for phenobarbital. That is huge for someone who lives over an hour away. These people are incredible.

I'm sharing my experience in hopes it helps other pet owners make an informed decision…read more My dog, Jack, was referred to Dr. Dean for orthopedic evaluation and underwent TPLO surgery on both hind legs. During all postoperative follow‑up visits, I was consistently told that his recovery appeared to be progressing normally. Unfortunately, Jack later developed significant complications that required care from other veterinarians and specialists. This led to additional procedures, extensive treatment, and a long rehabilitation process. Despite all of this, Jack continues to have limited mobility. He also has an ongoing issue with instability in his right knee, and rehabilitation for that side could only begin after the complications with his left leg were stabilized. After everything Jack went through, I reached out to Dr. Dean in good faith to share the full medical outcome and to ask whether there was any guidance, support, or perspective the clinic was willing to offer. I did not ask for money or make any demands. While there was brief acknowledgment of a misunderstanding, my follow‑up message received no response, and the matter was left unresolved. I understand that complications can occur in veterinary medicine. What was most disappointing for me was the lack of communication and follow‑up when things did not go as planned. During such a difficult and emotional situation, responsiveness and professionalism matter greatly. I hope this review helps others consider not only the surgical care, but also the communication and support they may experience if complications arise.

I really appreciate Dr.Dean calmness/expertise during Remmys consultation and Cindi being very…read morecaring and understanding (We need more of her in this world). I was overwhelmed with everything that was happening with my fur baby and they made me feel like I could trust them and I just knew Remmy was in good hands. They sent notifications when Remmy was getting ready for surgery, when they started surgery and also sent update pictures after. Them reassuring Remmy would be okay and sending updates help ease my emotions. 2 weeks late for his post op the mass they took out was not cancerous. Thank you to the Fort Worth staff for being amazing at your jobs and to the staff that was apart of Remmy surgery thank you thank you thank you from the bottom of my heart. May god continue to bless all of y'all for taking good care of my baby and everyone's fir babies that come into y'all office