I had a fantastic experience at this Vision Center! The doctor was excellent, and the…read morefront-of-house staff was both highly skilled and incredibly friendly. To top it off, my glasses were ready in just a few days at a great price. I highly recommend this location and will definitely be returning for all my future eye care needs.

My son's glasses needed a small " tune up" Travis made the adjustments and now my son's glasses are…read morecomfortable again

Paul always finds the best frames for me. They have a great selection tion and reasonable prices.read more

Great place to have your glasses repaired, find vintage stuff and frames fitted and repaired…read more Paul, gave good advice, and fitted my glasses perfectly. I was charged reasonably and the work was done in quick time. A very favorable recommendation.

Located in Rio Rancho surrounded by a family friendly neighborhood. We…read moreMade an appointment a month ago and finally got in. Dr. Davis was okay. Not super friendly but seemed knowledgeable. Everyone in the office was strictly business which is fine but it made the environment dull. The office itself was nice and clean. They have their own optical department with many choices of good looking glasses to choose from. Nice big parking lot and they didn't keep us waiting the the lobby for too long. Overall, it was a decent experience.

The eye exam went well, I have no complaints. When I went to choose my frames, I assumed I would…read moreget the same type of service that I received from Eye associates. The employee at Eye Associates allowed me to look around and then had me sit down where she had 4 to 5 frames that were frames she felt best suited my face shape. We went from there. At Modern Eyez, I looked around while the employees was finishing up another customer. When I was finished looking, I sat down at one of the stations and the employee asked me if I had found the frames I was interested in. No help. If I wanted, no help, I would go to Costco where frames and lenses are much cheaper. Next time I will go to Eye Associates. Money lost for Modern Eyez.

Marie of Perfect Pair has won my heart!…read more She has a great collection of frames, and, well, umm, if I'm going to be honest, I've bought several ... umm, in a short period of time :D Not only does Marie have an eye for hip frames, but she also spends quality time with you to find the right ones. But what's even more important is that if something happens to a new pair of frames, and it's clear that it was simply a poorly-manufactured pair, she will take the time and care to make it right. I wasn't expecting that so it took me aback because, well, you know how this doesn't always happen. It was a huge expense for her. So my hats off to Marie for being an awesome small local business owner! Oh, and her shop is open for business right now during our summer of COVID-19. She is taking all precautions so you can feel safe and comfortable.

Dr Fergesen is amazing I highly recommend her, but I have had some problems with Marie, the person…read morewho sells the eye glasses. She is good at fitting glasses and helping find frames. My problem with her is that twice now she had stood me up for appointments. I don't think there is any good reason to blow off appointments. I came in and was told that she had decided to take the day off. If it had only happened once, I would give her the benefit of the doubt, but she has done it twice. Both times it was on a Friday and I figured that she just wanted to have a long weekend. I'm disappointed in her and now I don't trust her.

They totally ripped me off. The staff member was not at the least helpful. She didn't smile once…read more. I asked her three times what the total price was and when I got to the counter it was double.

I went in there to get my glasses straightened out and the woman who helped me did a great job. She…read morewas kind to do it even though I didn't buy my glasses there. While she was adjusting my glasses, I saw a pair of sunglasses I liked so I asked about them. She told me there was a pair that was similar that was on clearance. I thought that was so thoughtful.

I came here after I needed an update for my lasik after 10 years or so. The doctor let me know that…read morebecause I've already had lasik, I could not do it again, but instead PRK. The process was fairly quick the day of, besides the wait time. One thing I wish was better communicated ahead of time was the post-care instructions. It would have been helpful to get those when you schedule your surgery day. Three weeks later, my eyes have adjusted back to 20/20 vision without the need for glasses again. I hope I get just as much time if not more out of this go round.

Came in for consultation for lasik. Called and was able to get quickly in. Easy to get too on maps…read moreyou do have to be buzzed inside. Once inside I was greeted by Kevin, he is courteous, warm and knowledgeable. He was patient with me on the eye exam consultation and very informative of my questions.

I recommend Dr. Sanchez and Southwest Eyecare with no reservations…read more From my initial consultation for cataract surgery through post-op checkups, I had full confidence in this practice. Dr. Sanchez thoroughly explained my diagnosis, walked me through the surgical procedure step by step, and answered every question with patience and clarity. The surgery results exceeded my expectations. Not only has my vision improved dramatically (I not longer need corrective eyeglasses), but the entire experience was handled with professionalism, expertise, and care. Dr. Sanchez combines exceptional surgical skill with compassion. Additionally, the staff at Southwest Eyecare are professional, and knowledgable. If you are looking for a highly skilled eye surgeon for your cataract surgery, and a medical practice to care for your vision, I wholeheartedly recommend Dr. Sanchez and Southwest Eyecare.

A horrible experience. My mother needed surgery, and they made her visit her primary care physician…read morethree times just to obtain a clinical note; each time she went, they told her that the document she had brought was not the correct one--even after she had provided her complete medical history. I consider the level of professionalism displayed by these individuals to be mediocre.

I have not had my procedure yet because it has now been rescheduled twice…read more I called the national call center to confirm the appointment for my procedure. I had been told by the call center that I needed an additional consultation because the initial consultation did not include dilation. (Side note: Having a national call center is VERY messy and disorganized, and it should be easier to simply call the office directly. This was my first annoyance.) I then asked to speak directly with someone at the Albuquerque office, who confirmed for me that I did NOT need a second consultation, and he proceeded to schedule me for my procedure. I asked multiple times if this was in fact for my procedure and not a consultation. He assured me that yes, I would be having my procedure. I was called the day before telling me the surgeon had "scheduling conflicts". I was rescheduled for a week later (today). I arrive today and am told by the receptionist that I am scheduled for a consultation and that the surgeon is not in today, even though she is able to read the notes left by the other gentleman that originally scheduled me - notes that emphasize that I had called to confirm that this appointment would be my PROCEDURE, not consultation. I am now rescheduled for two weeks from now. I wish I could come in sooner, but I cannot move around my schedule AGAIN to accommodate their limited availability to be able to come in next week. I was so excited for today. Altogether I am so disappointed, and this experience has left an incredibly bad impression. It is beyond frustrating to have cleared my schedule for this procedure TWICE now already. I am very lucky that my job affords some flexibility, but had I been in my previous position, this would have been two days in which I would have requested PTO and been deducted those hours because of this office's inability to just double check their scheduling. I do not want to go through the hassle of another consultation elsewhere but I am very, very reluctant to keep my appointment with this office. I will be looking into other options and will not recommend this office to anyone.

Currently at my appointment for a consult and as of right now I've been waiting here for over 40…read moremins when I had an appointment scheduled. My first impression of this place is now they are slow and fall behind schedule with their patients. I will write another update soon after the appt to see if the wait was worth it, but as of right now I am annoyed. Also the TV is pretty glitchy...