Warby Parker Union Market

I have no issues with the quality of the examination or my in-person interactions with Dr. Glasser…read more(several appointments over many years). My issue is the way I was treated on my last visit by his assistant after it became apparent to her that I would not be buying frames or lenses from the practice. Her attitude immediately changed when I asked for a prescription. She stood up, went to ring up my copayment, and when she returned with the prescription she remained standing and was abrupt with me when I asked her to explain the change in my prescription, which was in a format I was not familiar with based on what I received in prior visits. I'm an educated person who wants to know how things work and what numbers actually mean, not merely to be told that "any qualified optician will understand" the prescription. I was made to feel stupid and like I was an imposition so I left and fed the prescription into ChatGPT which politely explained it to me, including how a progressive prescription can be translated into single vision distance and reading prescriptions, and what the numbers mean. AI was more polite and patient with me than the assistant. Despite having no issues with the doctor himself, I will not be returning to this practice in the future. The barriers between patients and medical information are evaporating due to AI. Doctors would be well advised to ensure that they and their staffs at least match the courtesy of ChatGPT. Update: In response to Dr. Glasser's comment, all I can say is that it would have taken his assistant less than a minute to sit down and politely explain to me the meaning of the numbers. Regardless of whether I'm dealing with an optometrist or a cardiologist, I take it upon myself to gain a thorough understanding of my heath, which is what ChatGPT provided and the assistant did not. If the doctor doesn't want to take constructive feedback on such a simple point, then I suppose that my decision to go elsewhere is the right one.

Stay away. He made stupid jokes ("Do you drive? Well, don't drive in my neighborhood!") although I…read moresee well enough to drive (within the legal limit). Generally made me feel bad about myself. In the end, I paid $270 for an eye exam (twice what nearby places are charging) and the prescription was incorrect. I went to a cheaper nearby place and got the correct prescription, but it cost me several weeks of eyeglasses that give me headaches and dizziness.

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A Brighter Image

4.5(173 reviews)

2.5 mi

The selection of frames is outstanding as well as the staff. They are efficient and ask the…read moreappropriate questions to best serve you as a customer. I drive from Howard County, Md to DC for my eyeglasses because of the style and quality of the frames.

I came here to get lenses for a new frame I got abroad. Would say they're pretty friendly and…read moreknowledgeable about lenses; they even let me try out a basic lens option for my first time since I've never tried it before. Pretty fast and straightforward with the info. The dog is cute too! Will say service can be delayed/interrupted though if there are multiple customers in the store.

2.3 mi•Dupont Circle, Downtown

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Puppy

MyEyeDr

3.9(303 reviews)

It was my daughter's first time using MyEyeDr, and was a great experience! Dr. Castro gave a…read morethorough eye exam and clearly explained all aspects of her vision and fitted her for contacts. Then, we worked with Ranceenia, and what a pleasure! She was so helpful in picking out the right frames, worked with giving options for pricing, and was so pleasant and funny! She was generous and personable, and made us so grateful for coming there. 10/10

I don't know if this is specific to this location, to the franchise, or to the eyewear industry…read moregenerally, but the lenses I've gotten here the past several years--four at least--have lost the protective coating within a year or so. That shouldn't happen since I always get the extra protection, and I use a special lens cloth to clean them. Glasses are all but useless once that happens. I don't recall that ever happening before. The prescription sunglasses they made for me, at substantial expense, are an optical mess. Wavy lines, visible color prism, ill-fitting--unbearable. Gonna try another place this time now that I have a baseline.

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Eye Doctors of Washington

3.5(249 reviews)

2.0 mi•Downtown

I had cataract surgery with Dr. Andrew Kolker. He was very clear in his communication and…read moreinstruction. I went from really lousy vision, having worn gas permeable contacts for more than 50 years, to needing no contacts or glasses. His care was outstanding, his manner was terrific. All in all, my experience with him was first rate in every way.

Always at least 20 minutes off schedule, usually longer. A roulette deal whether they will accept…read moreinsurance from year to year. One doctor will and the next one not - in the same office. Nice staff but feels disorganized. By the way there would have been a $35 fee if I pulled on them what they pulled on me today.

Voted Top Doctors by Washingtonian Magazine

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Georgetown Optician

4.7(12 reviews)

1.6 mi•Capitol Hill

I was at the location at 660 Pennsylvania Avenue. Everyone was incredibly nice and knowledgeable…read more Dr. Sophie Ali is a genius.

Great service. I had an old pair of Oliver Peoples sunglasses and one of the nosepads tore. I…read morestopped into Georgetown Opticians at the wharf. Without hesitation, they said they could help. They not only replaced the broken nosepad, they replaced both, they tightened the screws on the arms, and they cleaned everything. The sunglasses looked like new. When I asked how much, they said they were happy to help. There was no charge. Highly recommended. I'll be buying my next pair of glasses from Georgetown Opticians.

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Washington Eye Associates

4.2(190 reviews)

2.0 mi•Downtown

Wonderful experience!…read more Dr Lamothe was super patient with me and explained the why behind everything he was doing. I had a redness problem that another eye dr had dismissed as no biggie and Dr Lamothe let me know it was a gland issue and got me a prescription and other remedies to help relieve it. I'll be back!!

I've gone here before (good exp w Lamothe) but haven't had eye exam in at least two yrs . I called…read moreto make an appt and spoke w the office mgr/ receptionist. He had a flat affect and set a negative stage. I said I prob need more than a routine eye exam but was happy to start w that. He lmk that a dry eye test isn't covered by ins (which is fine) and not to expect that I could do both in one visit (also fine). He then said, the appt will be 15 min tops, so it's not a time to ask questions. I said, of course I want to be able to ask a couple questions, espec bc of eye irritation lately. He said, "I see your insurance is (x) and that only pays us like $60 per visit. We can't give patients longer than 15, we'd go out of business" (!) I couldn't believe it. The rudeness and the gall of mentioning my coverage resulted in poor profit for them. I suggested he NOT say those things to new or returning patients and he said he was trying to manage expectations, that patients "always complain" they want to be seen longer but it's not doable. Talk about poor patient relations/ customer service. I realize what the medical system is up against w insurance is rough, but never has a public-facing clinic employee been so dissuading about the care their provider provides. I can't NOT recommend this place enough; take your business to an office that will value it.

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Douglas F Greer, MD

4.8(25 reviews)

1.7 mi

I was happy with my visit to Dr. Greer. He did a thorough examination of my eye and was reassuring…read moreand knowledgeable. He is also available during the weekends, which is very convenient.

Dr Greer has been my eye doctor for years now and I called him today and he was able to do a tele…read moreappointment and I had my prescription ready for pickup within the hour. I'm so grateful!

Georgetown Optician

4.0(18 reviews)

1.8 mi•U Street Corridor

I have been coming to Georgetown Optician for a little over 3o years to buy high end glasses. I am…read morevery disappointed in the quality of the customer service that I received!

I keep coming back in spite of the higher cost because their employees are always helpful and…read moreknowledgeable. I ask a lot of questions and so always learn something new. And leave with improved vision which is amazing.

Rolf Eyewear visits Georgetown Optician at 14th Street for a trunk-show, featuring the latest release.

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Georgetown Optician does exams on site with Dr. Kocylowsky

Warby Parker Georgetown

3.9(80 reviews)

3.4 mi•Georgetown

I would like commend an employee at your Georgetown location, Zakiya Ahmed. This lady is off the…read morechain FANTASTIC in all areas. She was extremely knowledgeable, patient, professional, she went above and beyond to give exceptional care and customer service. I give this store a 10 out of 10. I even purchased a 2nd pair just because I loved her selling technique. Kudos to Zakiya!!!

Online customer services is useless. It took 24 emails to get a clear answer on how to get the…read morelenses replaced in my sunglasses. I chose to happily pay $205 for new lenses because I loved my sunglasses and wanted to keep them. A mandatory frame inspection required me to go into a WP store (4 hours from where I live) to have them approved. Once I finally had a reason to be in the same city as WP, they confirmed my frames were fine and agreed to the lens replacement. During the lens replacement, WP broke my frames. I received email notification about this that was unclear (again) of the refund process. Phone customer service was polite, but extremely dependent on getting answers from a manager with long holds in between. WP issued a refund for the lenses but was unwilling to provide a replacement for the ones they broke. I got a $20 coupon instead. This was an incredibly frustrating experience and I will be shopping for replacement sunglasses elsewhere.

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Fashion Optical & Perfumes

4.3(28 reviews)

2.4 mi•Adams Morgan

i love these guys. i always walk in with busted glasses due to drinking too much, face smashing,…read moreetc and they always smile and go NOW WHAT DID YOU DO THIS TIME??? and then tell me it's not my fault and fix them so fast and for so cheap and while telling me interesting and informative things at the same time. they are the boys they deserve everything including your business. 15/10

FANTASTIC customer service! I (stupidly) sat on a new pair of glasses and bent the left temple. I…read morewas expecting to spend either time and money getting them fixed, or have to buy a new pair entirely, but the owner fixed them in less than 30 seconds. And he wouldn't let me pay. Such a relieving experience.

Inside store

Front outdoor

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Warby Parker Union Market - optometrists - Updated September 2026

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Special Eye Care

4.1

(22 reviews)

He's been my optometrist since Covid and I'm so glad I discovered him from being a panelist for his…read moreorganization! He's been taking care of my eyes (and soon to be my family's eyes) and I can't feel more secure and taken care of!

Not a great experience. Used my VSP benefits in December and made it very clear that I needed…read moreglasses ASAP. I was advised I could get them within a week (visit was 10 Dec 2026) as long as I paid a 30$ rush fee. I called after the first week and they were not in. Was advised they would come that Saturday- they did not arrive. They did not arrive the week after. I called both locations, left a VM and a text message... no response. I called VSP and they went through the exact same thing, with the office not responding by phone. By the time they came in, I was out of town and currently still out. I ended up getting another eye exam and glasses somewhere else. When I asked for a refund, Dr. Lamont wanted to mail glasses to my vacation location- this was NOT an option. When I asked VSP why Dr. Lamont and his team would advise me that a rush on my glasses was given as an option, I was told that VSP does NOT do rush orders in the month of December. When I asked if the doctor knew this, I was advised that he was definitely aware of this, and they were unsure why it was offered. All I want is a refund for my glasses AND benefits, due to not being able to reach the office for cancelation and for being misled about my order. But apparently Dr. Lamont's office is refusing to do this. Very sad, as I don't need two (2) pairs and I am still out of town.

Peepers Eyecare Center

3.8

(45 reviews)

As a result of a very poor experience at another eye doctor I had to find a new doctor…read more My experience here was excellent. The new location has an attractive layout. I was greeted immediately when I entered. Once I completed my paperwork it was a short wait to see the doctor. They have awesome modern technology. Once my exam was complete I went immediately to the ophthalmologist to assist with my contact lens order. My contact arrived quickly. This will be my forever Eve doctor.

I have waited over a month for my glasses. When I asked for the order to be cancelled and to be…read moregiven a refund, I was told that no one who works in the office has the authority to do so. And so I wait for someone from another office to call me. Do not buy your glasses from this location if you'd like to actually receive them. I spent hundreds of dollars and have nothing to show for it.

Premier Eye Care

4.4

(7 reviews)

I was more than 10 mins late to my appointment, but when I walked in I was greeted kindly and they…read moreknew exactly who I was by name. They were honestly the most polite trio I've ever met, always thanking me after I thanked them. I was taken care of immediately, the doctor double-checked her measurements to be sure to avoid making the mistakes my last optometrist did, and her assistant even helped me--both patiently and enthusiastically--with picking out new frames. It was honestly the best time I've had at the optometrist's, and I didn't even know that was a place you could have a good time! The environment was very warm and welcoming; well-lit and open; the carpet was actually vacuumed. I honestly felt at home in that office. I very highly recommend Premier Eye Care to any and everyone. Thank you lovely ladies for going above and beyond in hospitality for me!

I was born with low vision so I am never optimistic about seeing the eye doctor. Dr. Omoruyi has…read morerestored my faith and trust in the eye care profession. She took her time with me and did not give up on figuring out a solution to my low vision issues. We finally found some contacts that will be a good fit for me. I recommend her to anyone who needs to get their eyes checked or who is low vision like myself.

Crofton Family Eye Care

4.4

(38 reviews)

•$$$$

Excellent service. My second visit in two years and my vision hasn't changed. Dr. Andrew Doyle did…read morea great job of explain the photos and process of the exam. They did manage some repair to my existing glasses. Upon my checkout, I paid my deductible and walked out the door. On my drive home, I realized there was no charge for the repair. A pleasant surprise. They will get recommendations from me!

Dr. Andrew Doyle was simply the best. He taught me things about my eyes I had no idea about. Dr…read more Doyle was friendly, professional and knowledgeable. I would recommend Crofton Family Eye Care to all of my friends.

eye2eye Optometry Corner

3.5

(81 reviews)

I visited this office for an annual eye exam and to get glasses on August 27 and I was told I have…read more90 days to get a contact lens exam if I was interested. I scheduled a visit for a contact lens exam and an employee calls to tell me it's been past 90 days, which it has not and I would have to repeat my eye exam from August, in addition to the contact lens examination. My initial visit was ok, the optometrist and other staff members I interacted with were pleasant , I will say that I don't think they have the best selection of eyewear. You have to park in the surrounding neighborhood but it's normally easy to find a spot. Based on the issue with my contact lens exam, I am hesitant on returning.

We brought our daughter here because they were listed as accepting United Healthcare, but when we…read morearrived, we were told they only take United Healthcare Medical, not Vision. What kind of sense does that even make? We spoke on the phone days before, which would have been a great time to have that conversation. We told the person on the phone what we had. It wasn't a mystery that could only be unraveled in person. Beyond that unnecessary complication, however, the person working the counter when we came in was almost comically rude. When we asked how much the exam would cost without insurance, we were told $240, but the condescending little smirk he gave us was free, I guess. I have no idea how this place stays in business.

Thompson Vision Care

3.3

(33 reviews)

•$

I've been coming to this location for over 10 years. Dr Gerald Thompson is my Optometrist. Now his…read moredaughter Dr Kathryn Thompson is the owner though I still see Dr Gerald Thompson. Plus all of the staff are friendly and helpful. I recently had a problem with my right eye which scared me. I woke up with sticking and tears streaming from my eye and I had problems seeing clearly from that eye. I thought it would soon go away but it didn't, it actually got worse. The following day I went into Thompson Eye Care but Dr Gerald wasn't there so I saw Dr Kathryn. She was super helpful and gentle with my eye. She ran thorough exams and explained everything she was doing. By the time she was through my eye felt a bit better and she called in prescription which I picked up that night and I was told to return the next day. The following day my eye felt better but still had the same symptoms this time I saw Dr Gerald who greeted me and told me Dr Kathryn apprised him of my problem. He ran a couple tests and took photos and he explained what he was seeing. He asked me some questions which made me realize that I had wiped my eye with a tissue and it scratched my eye. This caused the discomfort and an infection. This is the reason I have been coming to this place for my eye care. This father/daughter team is super able to make me feel taken care of. Over the years I have had my eye problems handled effectively, they are both patient and helpful. I actually know a couple of neighbors who also come here and they both love their services.

One of the nose pads on my expensive sunglasses broke, and I went here knowing they had an in-house…read morelab. The optician who unlocked the door after I rang the bell said he would check to see if they had the parts. When he didn't return immediately I knew they did, and that gave me time to appreciate the extreme covid measures: wide distancing, universal masking, hand sanitizer on every counter. 10 minutes, $10, and my cherished Zeiss shades should be good for another 20 years. I'm a fan!

Quick Fix eyeglass Repair

4.7

(12 reviews)

My fix took 35 minutes. The connectors were jacked up!!! BUT this is THE best service &…read morecraftsmanship in the DMV!! No joke I've received their help for years. Please use this service. I like the Riverdale & Laurel locations!!!! Excellent value, quick fix lives up to the name !!!

Great service. They will fix glasses that retail Eyewear stores wont or cant. Service done while…read moreyou wait in less than 20 minutes

Peepers Family Eyecare Center - Gambrills

4.3

(52 reviews)

This place is expensive and they are cheap. I understand…read moretimes are hard, but this was just not nicel. I spent over $900 on two pair of glasses and when I go to pick them up they want to charge me an extra 10 cents for a bag with their logo and name plastered all over it. Not cool

The progressive workstation reading glasses for $570 is a salespitch scam. I should have read these…read moreone star reviews before going here. Customer service is terrible, they do not listen to the patron and are only interested in selling people the most expensive thing they can.

Panoptic Eye Care

4.8

(26 reviews)