Where to start?!…read more Well I lived in this building for 2 years. At first we started off great, no complaints with management. I moved into my apartment with a simple roommate change form and thought I'd living there happily ever after. I paid a $500 security deposit and soaked in all the amenities: the beautiful rooftop, the socials* the free gym and the overall location (10 min walk to Trader Joes and 15 min walk to financial district/my office). Fast forward a few months go by, management turns over like crazy. Literally could not keep track of who was who and it was frustrating. Problems started: - They changed billing systems for auto rent pay and somehow I got rent taken out of my bank account twice (they didn't even apologize and blamed the software system that does the payment) - Every few weeks they would write letters to us asking us who are the tenants, whats your cell phone number, emergency contact etc. Yet, when my friend would send emails to me that were sent from the building, I wasn't even on the email list! - Rents go up but the prices are just insanely expensive and it's inflated. The amenities are not really worth it at the end of the day My boyfriend and I wanted to move in and so the horrendous process of moving out began. My roommate and I got screwed because somewhere in the lease signing process the manager at the time did not allow us to sign the page that had inspections so we were told now it was our responsibility to take on the condition of the apartment which hadn't been officially inspected since 2 years prior to us moving in? Hmmmm. So we give the 30 days notice, I reserve the elevator according to all the freaking protocol and the day I have hired my movers and packed up everything, the manager basically forgot about it and lent the elevator to someone else who had not reserved it and parked right outside of the building taking up the spot which my movers could not manuever into. I was furious. "Pre-inspection" comes and of course, they also forgot about this. So we got a scribbled piece of paper FORCING us to pay some $350 cleaning fee and carpet cleaning/painting etc. Fine. We said we'd do that. We just wanted to move out and be done with The Pinnacle and their terrible management. Then...we get hit with the actual total inspection bill and they tack on an extra $900 for refinishing the floor?????????? Are you effing kidding me with this?????? My roommate and I lived there for 2 years, no pets, no stains, no floor boards missing, we kept an Asian household and took off our shoes each time we entered (no joke). We have pictures of the floor in the condition when we left and it's perfectly fine. Fast forward, now we escalate this to the actual management company and get in touch with a VP, who was a decent human and took the $900 charge off. We didn't security back. I've rented for 10 years, never happened to me. BEWARE THEY WILL TRY TO SQUEEZE EVERY LAST DOLLAR OUT OF YOU AND THEN SURPRISE YOU WITH MORE BILLS AND EXPENSES WHEN YOU THOUGHT IT WAS FINALLY OVER. NIGHTMARE. I actually considered contacting the renters union of San Francisco to deal with this situation. Sidenote: the only positive living here was getting to meet some nice neighbors and friends. * I actually met some really great friends during one of the meet and greets...still keep in touch even though I have moved out.

roaches and outrageously high rent that's not worth what you get. building is super old.read more

I've lived here for a few years and happy to be here. Nice unit, friendly staff and great location!read more

I had a short, but great stay at Central Apartments. If you are looking for a unit at a good price…read moreand in a good location you can't beat Central Apartments. My previous experience with rent-controlled units was that they were lazily maintained, close to crime and often have endless problems. Central Apartments set a whole new standard. Max the building manager is very responsive and happy to help with even odd requests. For example, I had the nice led lights the unit came with replaced with traditional bulbs so I could use my smart lights. In terms of service, it was better than even the luxury buildings in the city I've stayed in. What really sold me on Central Apartments initially was when being shown a unit I was warned during the showing that the stairs could be annoying. To demonstrate Ken (person giving the tour that day) stomped up the steps while I was in the unit. He was right the stairs were annoying and I went with a different unit. This level of honesty isn't something I've seen throughout the city and Central Apartments is consistently good about being straightforward and helpful. So in short if you live in SOMA and want a nice place to live that is cheap (compared to other sf units) than Central Apartments is hard to beat.

Excessive amount of false fire alarms, easily 10+ per year since I've been here since 2024. Upper…read moremanagement (Milan and Hector) complacent and dismissive about the issue. We just had our first false fire alarm of the year on New Year's Day 2026, awesome. Otherwise, lower management is very good and attentive running the building on a day-to-day basis and generally nice, thank you Jerrold and Annie. The apartments are well equipped, and clean. Maintenance team is great (thank you Alberto), they take care of any repairs within 24 to 48 hours. But the fire alarm issue is a real negative, especially if you have young kids or pets, something to consider.

Resident since 2021 - There are definitely off days but you can't beat the location and the…read moreneighborhood. Pros: LOCATION. And the restaurants around it (Lazy bear group is opening a French restaurant in the Summer!!) hands down the best location for quick grabs, drinks, high-end restaurants and furniture shopping. The service request team goes out of their way to make sure your requests are addressed in time. Thanks Albert and team! The leasing office staffs also try to help with your questions and concerns. Gym, game room, the community room, and the rooftop! Great for hosting events :) Cons: Mailroom is located inside one for the building and you have to go get them. so if you are out of town a lot, then your packages might get lost. I definitely had at least 2 mini heart attacks from packages getting lost and/or mis located. The other thing would be some of the dog owners not cleaning up after their fur friends :/ I love dogs. Don't get me wrong! Other than that, it's been honestly great experience overall. Been here for almost 4 years, and most likely will renew depending on the price, which honestly has not gone up by a lot each year (crossing fingers). I've lived in SOMA, the Richmond, and the Marina before and I can tell you this is one of the most well-managed properties.

The floors and materials used in building the units are as cheap as can be and get damaged easily…read more Obviously nothing is real wood and it's all engineered. The ventilation system is poor and transmits odors strongly. I have lived in multiple units over a few years and in one, had pest issues twice despite keeping the unit very clean, at least once instance due to poor construction. In the other instance, it took weeks for a pest control person to arrive. In both units, there have been issues with the plumbing that remained unsolved for months on end. There were long term water heating issues at one point and for the entire time I lived there, a permeating odor from the sink, ice machine and disposals that maintenance said they didn't notice or know how to fix. To their credit, the units are pretty quiet. Depending on where you live, you may either nothing from your neighbors at all, or faint noises. I have never heard animals or children, despite there being many in the building, but it may depend on your nearby neighbors. Mail system and common areas (roof, gym) are modest but decent, however I would not consider this place worth the price if you don't regularly use them. The management and staff are nice on a personal level, but ultimately it's run by a big corporation that doesn't care about you when it comes to actual issues. Would not recommend living here unless it seems perfect for you, but especially not on a long lease until you've determined your unit is comfortable, as things can vary strongly unit to unit.

I've lived here for over a year and just renewed my lease. If you're looking for affordable luxury…read morein sf, look no further. Management is really what makes this place safe and feel like home.

Front desk is always nice and staffed 24 hours. They clean side walks almost everyday and are…read morealways present when building maintenance issues arise. Gym is ok

I would like to review the building management but considering these are unidentified…read more'warehouse-converted condos/lofts/real estate companies?...', perhaps that is why just the lobby is up for review? In any case, I posted a picture so you know where to go when you want to complain about the incessant construction noise. Do NOT consider living here (or working out of here or in any .5 mile radius of here) unless you enjoy hearing the sounds of jackhammers. Nonstop, all day. For the next year. The property management is clearly inept at overseeing construction projects/deadlines at this building. Even the office staff at the actual 200 Brannan Street corner office AND in the '200 Brannan Lobby' (which is technically on Delancey Street) were both informed by management that the daily 7AM-8PM jackhammer sessions, which have gone on for over 2 weeks, should have ended a week ago but no one seems to have a clear answer for what is going on. At the 200 Brannan Street office (at Delancey), the friendly lady said "At least they started after 8am today". Her positive attitude is the only justification for the default 1-star. The street permit signs (which take up a quarter of the block's available parking spaces for no necessary reason being the construction is taking place on the building walls... ) display that construction is permitted to go on until September 9, 2010. Property management should have these workers park in the building, not taking up street parking. It is tacky and quite frankly brings down the property value of your complex. Most complexes in this area have underground parking- therefore street parking here has been a luxury for visiting friends/family or clients of local residents/businesses- until now, and apparently through the entire summer. When filing a noise complaint with the city it appears 200 Brannan has requested a permit to perform construction all along its Delancey Street property until May 2011. I am sure they will fail to mention this information if you are somehow coerced into even considering signing papers here. Don't do it- you have been warned!! I am from Manhattan so my tolerance for noise is high, that said the noise from 200 Brannan is the worse I have ever heard... so excruciating painful that I am considering moving as I work out of a home office. Plus waking up daily to the sound of drills, hammers, and other loud machinery is just not good for the psyche. I live across the street in a newer complex that has decent windows to block out noise, for I have never even heard the 'loud' bridge construction that so many complained about- and I am a block away. In my entire 2 years living here I have never had one noise issue. The 200 Brannan jackhammers though- different story. What exactly is this construction- oh, just ask reception in the lobby. It is all 'aesthetic'; they are drilling fake railings into the wall (so it appears to have patios apparently?). Clearly the property management/owners do not work anywhere near here, or notice that their contracted construction projects are not being completed on schedule. This is their JOB to oversee and REGULATE that these construction deadlines are being met on time, and as much as I would like to poorly review the construction company- I must give them credit for taking advantage of the negligent/incompetent management at a building who wouldn't notice if the job takes one week as scheduled or until next May. Well with a budget that flexible- I will be sending over my bills from the year-long office relocation, and for the spa treatments necessary until then to alleviate the stress endured from making every waking moment in my apartment feel like hammers are banging against my skull.

After living in the building for a year, here is my candid feedback:…read more Pros -- The location is great. It is really close to Downtown and super accessible to freeways. For a single occupant, it was just enough space and easy to maintain for cleanliness. I used the amenity spaces a couple of times and they were a nice addition when my apartment was feeling a little small. The response times I had from the maintenance team in regard to service requests was prompt (the service satisfaction is a different story). Cons -- Homeless and unauthorized people easily accessed the building. There was no security to enforce access control. Within the first week I moved in, I noticed that my windows leaked water onto the window sill. (I did live on the first floor of the courtyard so it may have come from upper floors/windows.) This went on for the entire time I lived here and got worse as time went on. I reported it almost weekly that the issue went on. The maintenance team responded usually within 24 hours but only gave me towels to soak up the water. I was told that it was a window issue and that they would be serviced bi-annually, but it never evaluated deeper during my stay. The problem continued to get worse to the point where excessive mold was building up, damaged my furniture and actually made me sick. Numerous emails and service requests were filed, yet nothing to address the problem.

The fixed costs keep going up. Expect an extra $200/month to your rent. Other than electricity…read moreeverything is shared.

Concierge-like lobby makes living in Museum Parc wonderful. Mgmt team listened to needs and it's…read moreso appreciated. MKPoe

I lived here for a year and here's what I learned: don't live in SOMA, and don't rent in a building…read morefull of condos. We discovered pretty quickly that as a renter, we have essentially no rights. The Homeowner's Association is the main power in the building, and if you're a renter, they just don't want to deal with you. Combine that with renting from a crappy real estate company which has no interest in helping you, representing an owner who lives in TAIWAN, and you've got a recipe for frustration. Moving in was a giant pain because you can only reserve the freight elevator until 4pm on Saturdays, and not at all on Sunday (gotta treat those condo owners right!). If you work full time like I do, you can imagine how frustrating that is. In addition to the crappy building, SOMA is just a crappy neighborhood to live. I work in SOMA, so living close to work sounded great. Bad idea. SOMA may be a fun place to get lunch or a drink after work, but when you head out on a Saturday evening for a fun night, you might as well catch the bus to the Mission or hike up to the Tenderloin. Otherwise you're left hanging out at the mall. Weekends in SOMA are dead.

Lived here for about a year now. Overall, I really enjoy it. I love high-rise living as it feels…read morevery safe. My previous home (a standalone house) was broken into when it was empty, it's insanely creepy to know people walk around your safe space and rifled through your stuff. The front desk and valet staff are friendly and on top of things. The amenities are really nice, especially the lounge on tower 2. Other residents are friendly and considerate, and there's lots of cute doggos around to stare at. The office regularly plans fun social events with drinks and food. I'm quite happy here. Some minor dislikes: driving to or from here can be a huge nightmare during peak traffic times, and whenever there's a Giants game, which seems to be pretty darn often. Also, some residents CONSTANTLY and LOUDLY use the shared spaces as their personal work space, talking for hours during Zoom meetings and forcing everyone around to listen to how their clients are being jerks. It's fine if it's a one off thing, but I see the same people doing it over and over, which seems unfair. I wish management makes it clear that those spaces are not their private offices.

Downhill spiral ever since Terrence entered the HOA. This building was historically a hidden gem in…read morethe city, but with Terrence it's completely spiraled into uncontrolled incompetence with better service at a Motel 6. Integrity, basic common sense, and organization are all at issue with his management and truly have prevented the building from appreciating in value as much as those surrounding it. The valets he swapped in the building after more than a decade now regularly crash and scratch residents' cars, the staffing is at an all time low (think unable to get your packages at any time vs. the historical norm and a grossly abandoned front desk--again, not an issue the building ever had until Terrence), and the maintenance people will enter units without any phone call, doorbell, or knock using their master keys which has caused numerous security concerns across residents. A subset of owners are considering litigation given the HOA's ignorance and sustaining of Terrence and his team. It's extremely heartbreaking as the bones are good--it's truly the lack of integrity of the Terrence management that's spun this building and it's property values down so low.