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    Washington Preferred Plumbing

    5.0 (2 reviews)
    Closed • 8:00 am - 5:30 pm
    Updated 3 months ago

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    2 months ago

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    3 months ago

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    Mark S.

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    If Yelp.com permitted me to award a 10-star rating, I would award Sound Rooter & Plumbing ("Sound…read morePlumbing") with 10-stars. We had a water pipe burst in our bathroom, after normal business hours for most plumbers. I called Sound Plumbing at approximately 6:15pm and spoke with Chrystal: by 6:30pm we had received a budget and commitment for a NLT 7:30pm plumber show time. At 7:00pm Zach arrived and when I arrived at his vehicle, Zach, a broad smile on his face, introduced himself and held out his hand to shake my hand ... I immediately thought 'this company cares about their customers!' Zach completed the repair(s), despite my many questions throughout the process, in less than an hour; just before leaving, Zach again held out his hand to shake mine and again thanked me for the opportunity to provide his expertise and services. My experience with Sound Rooter & Plumbing: 1. Work quality: superior; 2. Budget: precise and exactly what I paid; 3. Responsiveness: clearly superior; 4. Communication: excellent, clear and concise; 5. Value: incalculable; and, 6. Customer focus - clearly sets the standard by which others should be judged and evaluated! B.K.

    Responsive and kind. They fixed a leaky ceiling pipe for me on a Saturday/same day situation. I…read morepaid a little more than I'd like but that's ok with me due to the speedy-ness of the service and the location of the call out. These folks were very communicative, good at their job and easy to communicate with. I am saving them to my preferred vendors list.

    Clarkes Pump Service - Water Softener and Ozone Filter installation.

    Clarkes Pump Service

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    After several incredibly stressful days without water, I cannot recommend Brian Clarke highly…read moreenough. Our water went out unexpectedly due to what we believed was a major well failure. With a large three-story home, multiple bathrooms, an indoor pool, extensive plumbing, and a complex well system serving the property, we feared the worst. We even had other professionals come out, and while they were courteous and tried their best, no one could pinpoint the problem. Brian arrived, immediately approached the situation with confidence, experience, and professionalism, and quickly identified that the primary issue was a leak in our irrigation system along with a pressure tank that needed replacement. Thanks to his expertise, he had our water restored that same day so our family of five--including my young grandson--could make it through the weekend. He then returned exactly as promised, replaced the pressure tank, completed the repairs, and had everything operating perfectly. What impressed me most wasn't just his technical ability--it was his character. Brian genuinely cared about getting our family back on our feet. He never made us feel like just another customer, and it was obvious his priority was solving the problem, not maximizing the bill. His pricing was incredibly fair, especially considering the complexity of the work and the time he invested. In a world where trust and craftsmanship can be difficult to find, Brian Clarke stands out as someone who truly earns both. His knowledge, honesty, work ethic, and commitment to doing the job right are exceptional. I would recommend him without hesitation to any family, homeowner, or military member looking for someone they can completely trust. Thank you, Brian, for restoring more than our water--you restored our peace of mind. A & C Miller

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    Black Hills

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    My experience with Black Hills, Inc. was exceptional from beginning to end…read more It began with Devin, who serviced our HVAC systems and recommended the installation of a split unit in our sunroom. From there, David Griffis took the time to provide thorough information and answer all of our questions. He was consistently helpful, knowledgeable, and highly professional throughout the entire process. Melissa did an excellent job coordinating and scheduling the installation team. One aspect of their communication that particularly stood out was the consistent updates provided through both text and email, including photographs of the technicians and notifications regarding their arrival times. This level of professionalism and customer service was truly impressive. Brian and his assistant arrived promptly, conducted themselves courteously, and completed the split unit installation efficiently and professionally. Joshua, the electrician, and his assistant then completed the electrical work seamlessly. Overall, this team of professionals provided us with an outstanding temperature control system that we will greatly enjoy in our sunroom. To further demonstrate their appreciation for their customers, they even sent us a thoughtful gift afterward. We highly recommend them.

    We pay for a service that includes a yearly electrical checkup. Today is the third time our checkup…read moreappointment has been canceled at the last minute. We have rearranged our schedule and appointments to be here but this company does not find our business important enough to show up. I would definitely recommend doing business with another company that values and honors your time and actually keeps their scheduled appointments.

    Washington Preferred Plumbing - plumbing - Updated October 2026

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