I just spoke with someone on the phone and asked a simple question, to which he hung up almost…read moreimmediately and claimed I was a man who had called earlier (neither is true by the way). Disappointed because this used to be my favorite spot.

If your invested in knowing what's going into your lungs do not come here the bud tenders are not…read morevery well versed or informed when it comes to concentrates/ vape cartridges I asked one of the bud tenders upon purchase did a product have CDT "cannabis derived terpenes" And if it was also solvent-less the bud tender gave me a cartridge of a "sister brand" to the original brand I was looking for and that I had no clue what it even was and kinda just pushed me along to not keep me in their for too long because I kept asking them questions they clearly should have the answer too

I highly recommend avoiding this place at all costs. I went in and attempted to purchase some…read morenicotine juice along with some new coils (both of which they had in stock) and the clerk simply ignored me. I would say that this is the worst customer service I have ever received, however there was no customer service to speak of. Just... a very rude clerk. To my surprise, the place was fairly busy. So I waited for my turn in line and when it comes time for him to help me, I asked him for what I needed. Instead of simply grabbing the items and proceeding to check my order out and take my money, he said, "Hold on" and proceeded to help the next customer behind me in line...? It was, objectively, extremely rude and strange, but still, I let it go. I waited again even though it was my turn in line for him to return. He finished with the customer and came back. I very politely asked him again for the juice I had picked out by brand name/flavor/strength as well as the coils and again... (I swear) he said, "Okay, just one second," and then proceeded to help the next person in line... behind me... again. At this point I was wondering what the hell is wrong with this guy. I patiently waited for him to finish with the customers initially 2 and 3 people behind, respectively, and he returned. Guess what happened next? He asked me to wait a second and helped the next customer. At that point I just walked out. I wasted 20+ minutes of my life that I will never get back visiting this awful store. Also, for what it's worth, they do not have a very broad selection of juices. The customer service was terrible and although they *did* have the particular coils I needed (they are relatively hard to find in my area), I will never go back there. There are plenty of better shops and several have my coils. I ended up just going up the street to the next closest smoke shop (was like a 5 minute walk away) and had a completely different experience. All I wanted to do was buy my vape juice and some coils and this guy simply did not understand this very simply concept. Steer clear of Southie Smoke Shop. Worst shop in the entire city that I have been to so far (I've only visited about 6-7). There are far better and they are pretty close, too. TL;DR: Rude clerk that completely ignored me while helping customers behind me in line while I attempted to purchase some juice and coils. Wasted 20+ minutes of my time and left with nothing. Worst customer service ever and their selection is not very good. The *only* thing good about this shop is that they do have a great selection of coils. Well... if the clerk lets you buy them, that is. I have gotten nothing but fantastic service from every other smoke shop in the city. I wish I could give this place a 0/5 because it truly was that bad. Oh well!

Southie smoke shop is one of the best around not only for the merchandise the people that own that…read morestore are great whatever you need it's there at the right price

Good place, helpful staff. They will help you find the product you're looking for. Worth the visitread more

The Inman Sq shop is understocked with vape products, most staff have no knowledge about the…read moreproducts. I've often encountered a note on the door to "come back on 20 minutes ". This happened again and after waiting, I called to ask if they were open. I was told they had to do inventory and a sale wasn't as important. I went to another shop instead. Will never go back.

I'm from out of town and this was one of a few dispensaries that had a sativa tincture. Got there…read moreand the young man behind the counter didn't seem to feel like working. He was blah at best and said they didn't have a tincture I wanted, which clearly showed available on their website. He went for a second only to casually reiterate the fact they didn't have any. One star the reception and the fact that their website said one thing and they didn't have it.

T from the smoke shop was warm, cool, and incredibly welcoming. Hands down the best, most high…read moreclass service I've ever had at any smoke shop in Boston. We need more people like her running these places ....give this girl a raise! I'll be back to Apex every time I'm in Boston. - Godfrey Pinthiere

An interesting little place, it's like 3 stores in 1. I needed a pipe shop pretty close to where…read moreI'm staying that also had cheap pipes and grinders. I got in there and was a little surprised, it's like part mini mart, part, smoke shop, part headshop. Mini mart part has a good amount of snacks and drinks, even a slushy machine, didn't look at/buy tobacco so not sure exactly how good the selection is but seemed to be pretty good and have more tobacco than a gas station, as for the pipes, headshop part was also limited so you won't find anything big/too elaborate here, picky pipe buyers will probably need to go somewhere else, but if you just need a regular pipe/grinder, aren't too picky, and for cheap (each cost about $20), this is the place for your smoking needs, they also had a couple of one hitters too I believe. I would also like like to mention the salesgirl working the counter was actually pretty nice and it wasn't awkward talking with her about the items. The only downsides of this place is there isn't really much parking or it's just too hard (traffic), that you can't help but feel weird looking at pipes while kids are coming in, that one old lady giving you the stink eye, and the small space, you're trying to look at pipes but you keep having people needing to go around you.

Best place in Boston by far great prices massive selection staff is unbelievably friendly…read moreespecially Cathy they go above and beyond for there customers if they don't have something u want/need guaranteed they will get it I could go on and about this but u really should go in and c for urself 5 star

My friend broke the bowl on her bong and sent me out on an emergency errand to find a replacement…read more Square saved the day right quick with a $10 piece and friendly service. I took a peak at some of their bongs and thought they were really pretty. They share a building with nearby Sweet Boba, so this is really a stoner win win ;)

The service is exceptional the gentleman who usually works there tries to be knowledgeable about…read moreall the products they carry and if he's unsure he will open the product and read through the manual with you. They carry a very wide selection of Hookahs, CBD vapes, and nicotine vapes as well as tobacco, filters, lighter, torches, several types of butanes, as well a a great variety of glass ware. You can walk in there with as little as $30 and get yourself a nice little inexpensive set up or they carry top of the line Diamond glass, Curve Glass just to name a few. They also carry a nice selection of hemp backpacks and little hemp zipper pouches, little containers to carry product in and cases for your glass ware too! Oh they also sell Ma State Lottery too!! And they're open late which is great. I'm pretty sure they're open until 11pm. And they have the best location close to any place else you may have to go run an errand at. Oh yeah did I mention they're great customer service? Every time I walk in there I get greeted with a smile and a friendly face and when I leave He says I'll see you next week, yes?! And one more thing before I forget, if you're a real good customer sometimes they'll surprise you with discounts on certain items! And don't think they are your yuppy Cambridge Head shop that only sells weed bowls and STRICTLY weed bowls. They have and extensive collection of California Oil burners 16gauge and 18 gauge Bendys for the water lovers. Side cars too! They carry glass one hitters too and roses in glass I believe don't quote me on that though. And many many other things. The one thing they do NOT carry is Square baggies like the 1x1 or the 3x3. But they do have the jewelry scale that weighs your jewelry to the thousandth or hundredth whatever you prefer. As of right now I don't have a picture with this review but I'll definitely update it with one. And I'll be sure to get a picture with the nice guy who works there so y'all know who to go to to get the hook ups!!

Update: Prices are up, so is ripping people off. This location is not associated with any other…read morewestern front's. The others have been bought out by someone else. So trying to get anyone to help me was not possible. There was a glitch when making a purchase, Western Front says it's Cash app fault. Cash app says it was Western Front's fault. Either way, $46 was gone. I disputed it with cash app and it was denied because I had no proof that I did not receive the product. Western Front refused to give me ANY kind of proof. The person at the counter kept repeating "It will bounce back in a few days" loudly and wouldn't let me speak, per usual. He has done this to me before.

I have been regularly shopping at Western Front for around two years. I am a veteran smoker and…read moreknow my shit. They have the best selection in the area, it's smaller but it's the best. If you care about the quality of your smoke, and want to get ripped, this is the place to go. The quality of their product is always top-tier. I have never had dry bud. It's always dank and fresh. They also have a rotating selection of harder-to-find and award-winning strains for reasonable prices. The staff is knowledgeable, helpful and kind. 420/420