Insanely rude staff and grossly overpriced products I found the exact same Snus product at a place…read morecalled Sid's for $6 bucks less?!?! Makes no sense. But hey if unprofessional employees and overpaying is your thing definitely the place for you.

As you'll read from other reviews they'll ID you, so just remember to have that. Great customer…read moreservice, I went in for a Hookah, to save you the trip, $180 for hookah, $50 for minis and they don't sell foil or coal. You can also online for one day delivery 5/5 for good, loud music and speedy service

I was psyched to try Sugar Daddy's since Romman shisha isn't bad, and my usual hookah haunts were…read moregetting boring. Overpriced is right. I wasted 25 cents parking in front of this craphole. We browsed the shisha selection while the staff catered to the eighteen year olds buying one-hitters and a cracked out dude in rainbow sneakers who needed a new crackpipe or something. A dude told us not to grab anything ourselves; he'd be over to help us. Fine. I asked him for the flavors we wanted, and he explained that the boxes we were referring to were "back stock" and we could only buy them if we purchased the case, since no one buys more than the small boxes at a time. Uh-huh. I tried to figure out what that cost would be and he explained that, since we had "helped ourselves to choosing flavors and [he] got distracted, [he] wasn't able to explain how it worked." We said our brains were confused and left.

I can't believe I haven't written about Sugar Daddy's Smoke Shop yet!!!!! I am a connoisseur when…read moreit comes to smoke shops. I visit Every Single One In my area Until I find the best for my DAILY needs... Sugar Daddy's is the best. I am sitting IN TRAFFIC to go to this Disney World of Water Pipes, and ITS WORTH IT! I swear by this place, and not to mention the staff! Some of the best, most personalized help from a professional staff you'll find in the country. Doesn't matter who is in the store, you always get a great deal, and EXACTLY what you're looking for, from someone who knows way more about this stuff than anybody you've ever met. Trust.

I have now been in Kings Smoke Shop a few times and might I say that every visit there I was…read moregreeted as if I been going to this establishment a long time. I am talking about the young courtesy man name Richie. Every time I go to King Smoke Shop I am greeted with such honest kindness, not because he trying to up sale you before you ask for what you want. His genuine kindness and salesmanship is on point. I admire how he can connect with his customers and how he pays attention to a customer needs. I have always spend more money then I have attended to. Every time I am in Fields Corner I always have stopping in at Kings Smoke Shop Loyal Customer

Very friendly guy with a good selection of rechargeable vapes . A little over priced however the…read moreservice and selection to a degree makes up for any of the cons.

Like didn't have anything. How do you not have more vapes if your name is "The Vape Shop." More…read morelike "The Flop Shop."

I have been going to this shop for some time now as I work right down the street from it. The owner…read moreJon is great, has knowledge of all the products and NEVER try's to upsell you on anything. He listens to your concerns, wants and needs and answers correctly. The prices are reasonable and he has an amazing selection of juices. Jon takes care is me everything I'm in there and I recommend his sho to anyone that's in the area. Even if your not in this area, I promise you it's worth the drive, train or Uber to the here!!

The manager was very knowledgeable about tobacco and cigars, and was helpful with suggestions…read more Prices were good.

The best vape shop in the whole Boston area. Knowledgeable staff will make or break any business…read moreand the service of the young man behind the counter killed it! I was taking a while and the way he interacted with myself and the other customers was brilliant! So many choices that I just bought a lot more than I was planning on, and still, I got value for the money. This place is not near the tourist spots that I was staying at, but well worth the trip

Employee answering the phone was cold and impersonal…read more Says the business was sold, and Mike no longer works there, and also that vape products are illegal, now (not true, at all, no idea what she's talking about as of today, Sep 15 '25). I didn't go in person. Got very had vibes fromt the woman answering the phone. I believe her that the business changed hands. Old ownership I cannot imagine allowing their employee to answer the phone like this. Abrupt, fast, cold, impersonal, asking only what I need from them in that moment -- self-centered and jumping to conclusions. I'd stay away, if I were you.

Best shop in town! Excellent service and amazing owners ! I buy lucky strikes there in bulk for my…read moreboss - Sarah

Stopped by here today, while staying at MGH for my son. The guy behind the counter was really…read morefriendly and nice, small interaction but after a pretty rough week with being in the hospital it was really nice to interact with someone who was so pleasant and helpful & "really, really, ridiculously good looking " Oh and the selection was great but parking is difficult, good news even if you park a ways away it's a beautiful neighborhood

City Smoke Smoke manager Aramis was very cool and helpful. When I came in, he immediately ID'ed me,…read moreand anyone else that came in so you cannot browse the store without showing ID. I had time to kill so I wanted to check out their huge store and products. They have a ton of bowls, bongs, grinders, vapes, cigars, rolling trays, and almost any accessory you can think of. They are a bit overpriced, but they do have a large selection of unique pieces that are hard to find. Definitely one of the bigger smoke shops I've been in (and I've been in many). Really well stocked & organized, easy to navigate, and good service. They do not allow for refunds or store credit, though. Ambience: 5/5 Inventory: 4.5/5 Service: 5/5 Prices: 3.5/5 City Smoke Shop: 4.5/5

We had a very disappointing and concerning experience with Citi Smokeshop (Newbury St.)…read more In late July, we left four vaporizer device samples at the store to test a potential collaboration. The understanding was clear: the devices were for customer trials, we would receive feedback, and if there was no response from the market, we could retrieve our devices. Months later, we received no feedback whatsoever, and the store refused to return the devices. We were told that devices left in the store are "assumed to be non-returnable," which was never communicated at the beginning. We called the store at least ten times and were repeatedly told we would hear back "soon." We also visited the store three times in person. A staff member named Sean gave inconsistent and unclear answers every time. Depending on the visit or call, he claimed the devices were in the store, in a New Hampshire warehouse, or already with customers. When we asked to get the devices back, there was always a new excuse. When we asked about customer feedback, there was no real information at all. We are no longer concerned about recovering the devices themselves. What is far more troubling is the lack of honesty and basic business ethics. If this is how the shop handles partnerships, it is hard to trust any product recommendations made to customers. Posting this so other brands and customers are aware and can proceed with caution.

Terrible customer service, I was waiting outside for 15 minutes because he left the store and was…read morenot there to help and then he sold me the wrong product and actually got extremely verbally abusive with me at me for asking for the correct one.