A few weeks ago I decided to look for a plumber to fix the broken and leaking faucet in my…read morebathroom. I looked around the internet and found the pump guys. I saw they had good reviews and relatively good rates so I decided to call them in order to schedule an evaluation/repair. The man, named Eric, answered quickly in what sounded like his motorcycle or loud car. I ignored his ill and informal manner of speaking and explained my situation. He said he'd arrive in a couple of hours. I waited. He hadn't arrived. After giving him what felt like hours after our scheduled meeting time, I decided to call him to see where he was. It's honestly sick I had to do this because they're supposed to be a business, not just one poor time-management-having man. So I called him and explained to him how late he was and how I was extremely unimpressed by his irresponsibility. He replied "Alright. I'll be there. I forgot." I replied "Ok arrive by 6 I have to be at a meeting at 7." He then replied "Oh and by the way, I am going to have to charge you extra for being late". I WAS FURIOUS. How could he charge me extra for tardiness when it was by his own incentive that he was going to be late?! I overlooked this and waited for him to come and fix the faucet, as the faucet was driving me insane. When he arrived, he knocked on my door like an animal and shouted "PLUMBER!". I was in shock. There was no explanation that was running through my mind for his blatant insolence. I opened the door, showed him where the faucet was, he took his tools out and fixed it, and we said our goodbyes. When I walked into the bathroom after he left (and locked the front door) I was assaulted with the gnarly visual of an entire feces excrement in my toilet. He didn't even have the dignity to flush. Being at the end of my patience, I was relieved that the whole situation had come to an end until a couple days later, the faucet started leaking again. Despite my own tremendous anger & repulsion, I dialed this man's number with the intention of having him come over to fix the faucet (right this time), until I realized that he had BLOCKED MY NUMBER. I am never, EVER going to be calling this sorry excuse for a plumber nor will I ever recommend him to someone I even mildly admire. I suggest everyone who's read this review to do the same. Unacceptable.

Wanted to thank company for resolving our problem We called…read moreafter hours for a plumber when they arrive they told us we needed a company to service hour sewer ejector pump We found the Pump guys on Yelp we schedule service and they were our house within the hour The mechanic troubleshoot the issue which a switch failure thankfully they had part on the truck They resolved issue quickly and charge a fair price for after hours we highly recommend this company

I was introduced to Gateway Plumbing by way of recommendation after purchasing new custom radiators…read morefrom Castrads. These radiators are a piece of art, so I was very cautious on who we brought in to install. Not only was Leo a knowledgeable professional, he was meticulous in his work and wonderful to engage with. I highly recommend Gateway for any plumbing needs.

I have been with Gateway Plumbing & Heating for over 8 years. These guys are the best in Brooklyn,…read morelove them. Every year I learn more about the company and the services they provide. This year I had the pleasure to have Nour service my boiler. He was professional, neat, answered all my questions, taught me something's to maintain my boiler while teaching his apprentice the ropes.

When we bought the 19th century townhouse in Brooklyn plumbing was the main issue…read more The boiler looked like it would explode at any moment, there was a weird second water heater kind-of hooked in, the sewer cleanout was all wrong, there were multiple fire dangers in the way things were vented to the chimney, and all showers/tubs had various issues. Parkset came in with a very reasonable bid. The work was done quickly, with great quality and communication. It was such a good experience, I called them back for a couple more projects.

They over-charged me and did a sub par job. The chubby younger looking one did not have any idea…read morewhat he was doing, and my toilet broke again shortly after; but at this point i am going to call someone more experienced. Do Not Hire them!!!!!!!!!!

Finding a problem can often be a matter of process of elimination…read more It took three visits to fix the problem but eventually it was resolved. The technician that came was friendly, personable and knowledgeable.

After a long haul seven months of plumbing problems with the ailing Porcelain Throne's motor which…read moreeventually failed this week (what a way to ring in the 2010 year, right?). AYIA! It was like the death of all of us... My family and I endured seven long haul months of endless night sleep listening to the toilet run and leaking to rise hot water to stifling hot while one takes a shower. The toilet was immensely wasting water!! In addition, the shower's faucet was also immensely wasting water by dripping like a sick running nose. After two no-shows from this plumbing company of this week and finally a show today, the plumber replaced the toilet's motor, stoppage drain, chain, and toilet's chrome handle with the addition of two new washers of the shower's faucet, and new "hot" and "cold" shower knobs. This company's fees are by the hour for labor, and parts/ materials which totaled an utter gargantuan sum of $275.00. Woodhaven Plumbing & Heating is the area's local plumber as my family have utilize their services in the past. I rate Woodhaven Plumbing & Heating four stars as they have bad attendance of having two no-shows despite of numerous appointments with the added incentive office location within walking distance-- ergo, no excuse! After removing the existing parts of the toilet and shower knobs, the dude announced: "these parts are very bad that I put in all new parts buddy." Duh, really... no kidding Sherlock! That's why you're here to fix it dude! In addition, the work of this plumber is very sloppy as after the dude completed the job he left a gargantuan mess with debris everywhere in our bathroom. Personally, I believe all plumbers leave a mess with debris everywhere to make clients' lives hell as I spent much of the afternoon cleaning the dude's mess.

We had two small jobs: a toilet valve replacement and a leaking outdoor water valve. R&R sent two…read moreguys who were polite, friendly, respectful, and finished both jobs quickly. I'm very satisfied with their work, and would hire them again.

We needed a plumber to fix our kitchen sink. They had immediate availability, and they did an…read moreamazing job fixing the sink. They were super professional and charged a fair price. If we ever need a plumber in the future, we will definitely use them.

Third and final update for business owner: see photo…read more Second update to business owner: We initially connected here, by Yelp You're making me very uncomfortable. Contact me no further Update to business owner. Jay came to my house on 10/7. I have a receipt with your business name on it for the $175 I paid in cash, as he required. Have a lovely day. I was very surprised at the very lax/vague statement of work, the proposed price tag of $25,000 and the fact that when I wouldn't sign at 9:00 PM, the quote paperwork was taken away. I ended up with a master plumber who determined the cause and repaired the pipes for a fraction of the proposed amount.

Paid $2800 to replace a water main shutoff valve and about 10 feet of corroded pipe. No excavation…read moreor behind walls ; everything accessible in the basement . Replaced the valve and added 3 more redundant valves. The work took less than 2 hours. Plumber used crimp bands and pex instead of pro-press,soldering and copper . To me it was pricey but ever since 2020 I guess prices went up. Honestly expected to pay around 1000, but it is what it is . The weird thing is that he requested cash or Zelle only for payment . No option for credit cards or checks which was odd since every GC I hired took credit cards. While he was getting parts , I had to go to the bank and get cash withdrawals . Took a star off for the inconvenience.

Anthony and Downtown Plumbing are all you could want in a plumber. I called because of a blocked…read morekitchen sink. Got a call back very quickly saying they were on their way and would arrive in about an hour. Anthony arrived with another gentleman, Dom, on time and they patiently listened while I explained what was going on and what I tried. Anthony told me they'd first try to snake the drain and if that didn't work, there was another procedure with a water jet. I appreciated him being upfront about the fact that the first thing they would try may not work in order to set expectations. Decided to go with the snaking and Anthony let me know the price and proceeded to do the work. They were very thorough, spending about an hour working on it and testing it. By the end of the snaking, everything was working without an issue! Throughout the work, Anthony and Dom were extremely pleasant. They took extra care to ask if it was okay to move things onto the counter or if I wanted any extra protection on the floor. The great work, attention to detail, and general pleasantness mean I'll be calling Downtown Plumbing anytime I need a plumber.

I own a 108-year-old house in Bush Terminal. I had serious, complicated, issues w/the plumbing. I…read morecalled Downtown plumbing on the recommendation of my local hardware store (GRESCHLERS). Anthony & Dom came immediately, and even earlier than they promised. They assessed the issues, offered solutions, began working right then/there. They handled tlhe plumbing issue with expertise, experience, and empathy. The work was GREAT; and their approach to their craft, including communication, was ABSOLUTELY FIRST RATE. if you have ANY plumbing problem. you can do NO BETTER than DOWNTOWN PLUMBING. This sounds like a Shill-Bot review but it AIN'T. I am not not known for fake praise; I am a working-class guy, like these guys, and I understand the VALUE of TALENTED, DEDICATED, CRAFTSMEN. Contact this Company with COMPLETE CONFIDENCE. They will NOT let you down STRAIGHT UP DC Brooklyn, NY