Sergio was Amazing! He's very communicative, quick turn around and a very honest business man. His…read moreprices are fair and his work is AMAZING!

Sergio is awesome. He's been taking care of my various watch needs for a few years now. No…read morecomplaints, always accommodating and super nice and friendly guy. Plus, his prices are either very reasonable or VERY good. Grateful!

Business is located next to Times Kunia -…read more We were looking for a watch repair person to install a new battery and found this place. Actually, my mother-in-law remembered when the owners had a business in Pearl Kai then Chinatown. One thing she said was the owners were really friendly...and she was right. The battery was replaced within 7 minutes. During that time, we talked stories with Jennifer while her husband took the watch to the back to do his tinkering. They are open Mon thru Sat 11 to 5pm and closed on Sundays.

I went here for a watch battery because I didn't want to scratch the watch, not only did he not…read morehave the battery but wanted to charge $45 for it and he scratched the watch!

I can't say enough good things about Ted's Jewelry. He brought my 26-year-old engagement ring back…read moreto absolute brand-new brilliance--it honestly took my breath away. On top of that, they fixed and cleaned my 25-year-old Tag Heuer watch, which now looks and works beautifully. The service was honest, friendly, and professional, and the pricing was very reasonable for the quality of work they did. It's clear they truly care about their craft and their customers. I will absolutely be back and highly recommend them to anyone looking for trustworthy, skilled jewelry and watch service. Mahalo!

Went here to get a ring sized. I was treated with kindness and professionalism. Everything went…read morewell. The ring was resized in the time that I was quoted. When it was ready it fit well and looked/still looks beautiful.

Great service with a quick less than 24hr turnaround. I'm glad I found them and will be using their…read moreservices in the future!

The Old Chinese Man Ben Retired so I can't speak for the new owner as far as work or prices but I…read moredid bring in a old watch and he told me it would be a couple of hundred to repair and I could buy the same one on eBay for $60.00 he took the time to look it up for me. That's good service to me. Aloha

I had to change my battery for my watch so I went here. First time the guy inside was awesome. I…read moreget more watches for the next time and it's right next to L&L worth it

The gentleman who runs this shop is absolutely great! Quick, efficient, and very friendly and…read moreknowledgable. I'm definitely coming back for my future jewelry needs.

Good service, and good for battery on watches, and watch strap replacement.Located on Hawaiikai…read moreDrive. Reasonably priced

I can't recommend this business highly enough. The 5-star rating is absolutely deserved. The…read moreservice was phenomenal from start to finish. Professional, knowledgeable, honest, and incredibly friendly. He took the time to explain everything, completed the repair with exceptional craftsmanship, and charged a very fair price. If you need watch or clock repair, you can trust you're in excellent hands. I wouldn't hesitate to use them again or recommend them to friends and family.

Searched for a watch repair shop close to the West Side of Oahu. Macy's Pearlridge came up on Yelp…read moreand the reviews were very positive. The repair shop is located after the Men's Shoe Department as you enter from the parking garage side of Macy's. Go past the Men's Shoe Department and take an immediate left and you'll see them. They're so friendly and helpful. They took care of changing out the battery in my watch in just a few minutes at a very reasonable price. Highly recommended for your watch repair needs.

FAST! FRIENDLY! NO FRILLS!!! I totally forgot this place was here inside MACY*S...!!! I kept…read moreholding it off to change the band on my watch. The lady was so helpful. she sized my watch and guided me to what bands would fit my watch. The whole process took less than 15 minutes from arrival, to the watch being repaired.... It only cost me $36.00 for parts and labor. COME ON WEDNESDAY, 20% Bands and FREE Installation...

We have been shopping with Pacific Diamond for years. The staff (especially Bev) is friendly and…read morehelpful and have never made us feel pressured to purchase during any of our visits. We have always felt that we were given fair pricing and great value. Thank you Pacific Diamond for all your help throughout the years!

This place was amazing ! Huge Thank you to Xaria for going above and beyond ! The entire staff I…read moreencountered was kind and personable !

Finally decided to change the battery on my watch . I remembered there was a watch & Jewelry repair…read moreshop located in Macy on the 4th floor . Very fast and friendly service I dropped off my watch and the salesperson said it will take about 20minutes . I walked around Macy and for a little then went back and my watch was ready . They guarantee the battery warranty for 2 years . Lots of replacement watch bands to choose from. I thought the price of the battery was on the high side although if you need your watch you need to spend the money lol Support local

I've been needing to get my watch resized and my chain cleaned, I've never really known of any…read moreplace that could do both until I found this little stand here on Yelp! The service was quick and efficient, the staff was friendly and had a nice area to wait if you decided to stick around while they worked. The service only costed me about 20$ and took just around 15 mins to complete. When I returned the staff had me try my watch on and it was just a little too tight, so he took it back and made a quick adjustment then and there and gave it back; just like that it was the perfect fit. These guys are very smart and know a lot about jewelry and watches, they are definitely worth the quick stop by if you need any of their services! The only criticism I could think of is when both of the workers are busy at their work benches it may take a while to get their attention, and you might wait a while till they can get to you. I will for sure be back though!