Great service. Fast and friendly. Called one afternoon and the next morning they were installing a…read morenew water heater. Options and suggestions were given making an easy choice for us. The installers were knowledgeable, friendly (even with our 2 dogs) and polite. Highly recommend

They came recommended to me by a good friend, and now I'll recommend them to everyone I know. If…read moreyou need an experienced and honest plumber, stop scrolling and call this family owned company.

Called Integrity because we had a leak in our well pressure tank. Jake was dispatched to…read moretroubleshoot and found it needed replacing. What a fantastic job not only completing the job quickly but he went above and beyond explaining and labeling valves and water flow directions. As the new owners of the home it was exactly the information we needed to feel comfortable with our water filtration system! Jake is the guy you need! You won't be disappointed!

Spent over $1000 for "Integrity" Water "Solutions" (Kent) to "fix" the problem with the salt not…read moregoing down - he said the barrel needed replacing. It was still not working. Called the. Back. He then replaced the seal because "that's all that could be malfunctioning." Still not working. Called the office again and got a snippy lady on the line. We decided to call another company - they figured out the problem in minutes and additionally had to go back and redo all of the settings too because Kent apparently reset everything incorrectly. I would steer clear of this small family run business- our experience is they have no idea what they are doing or are unethical- either way, it's not good.

Having dealt with Dwyer Plumbing for decades, I want to say they continue to give us prompt,…read moreefficient, reasonable service. When there is an emergency, it is a relief to know they are available and so helpful! It is gratifying to see how the high standards continue. I can't recommend them highly enough.

We called Dwyer for a proposal for some rough in's in our en-suite bathroom during a renovation and…read morespoke to very friendly Sylvia the receptionist who was so kind and chatted with me about the neighborhood that we had recently moved to because she'd previously lived there! She scheduled us within a week for an estimate. Exactly at the scheduled time the owner himself (Donnie) came out and took the time to talk through what we were looking to accomplish, made recommendations and answered our questions, he provided a proposal quickly and his pricing was very reasonable. Before we could book the services we unexpectedly had our baby early, so by the time that we called back it was a few weeks later, but Dwyer was quick to schedule us (one week out) and when the owner and his employees (Jason and Ryan) came out it was he reviewed the work to be done as if we'd discussed it just a day before and not a month prior (we were very impressed). The owner had even researched the county codes related to moving a shower drain for us to clarify our options. The work was done quickly and Jason and Ryan were friendly and polite. We received an invoice in the mail the following week and paid it with Sylvia and there was no additional charge to use a credit card. Highly recommend Dwyer and we'll definitely be using them again!

Did not fix problem in one faucet. Overlooked a kinked hose which is the likely culprit to low…read morewater flow. Left faucet handle out of alignment. I'll have to bring in another plumber to get this resolved. Because I'm not going to pay another $600 to fix what wasn't fixed first visit. This work was not worth the $600 charged. How do you miss these things? He was trying to up sell me on other service. So I couldn't get him out quick enough. AVOID THESE CLOWNS. What should have been a $300-400 at most repair they originally asked $890. I should have paid the $40 and told them to get the hell out. Reading these "rave" reviews it's clear they paid for the reviews.

I have had Staton Plumbing come out twice to my house recently first was a routine leaky toilet…read moreissue and the second was an emergency water pipe burst. In both instances the plumbers were great. They were nice, personable, did good work, explained what they were doing, and educated me about things as well. The company overall has a good website, Text, app., and good communication from a dispatcher. I think I called them originally because I liked their commercials and I thought that was a dumb reason to call. But in the end, I'm glad I did. The most recent plumber's name was Steve. And he was very nice and very experienced. They then followed up by telephone with the very nice, Tracy. Thank you to Staton Plumbing.

Howard Plumbing has always been fantastic to work with. They completed the plumbing for our…read morecommercial buildout at Blush Hair Salon in 2023, and we've trusted them ever since. They also handled a few residential repairs for us recently and everything was done perfectly. Always on time, quick to respond, friendly and trustworthy. Highly recommend!

I had a pretty size leak from different areas in my laundry room from my ancient copper pipes and…read moreso my boss advised me to call Howard Plumbing, so I did what my boss told me! Service was excellent staff was friendly. Then I meant Jackie he was beyond customer friendly, sure he was there to do a job but also, we talked like were "old neighbors!" It was all black and white nothing hidden. All went well and I will be using them in the future, thank to Jackie for his wonderful service and his business!!!!

I received service from Chuck today from Heidler Plumbing Annapolis. He was polite, professional,…read moreand thorough. I had a leak from my light fixture which Chuck after, much probative work discovered came from my neighbor's refrigerator. It was a slow leak which required 3 layers of sheetrock to be removed. Chuck also thoroughly checked my neighbors house for leaks as well. I appreciate Chucks patience and kindness. I would definitely recommend Heidler again for any plumbing needs!

We had a toilet backing up. Two weeks ago we paid Heidler $1300 for work over two days…read more Today we had to call another plumber for the same issue. These plumbers pulled our toilet to clear the clog, then put a camera in the system and found that we have a collapsed pipe. Heidler put a camera in but said it was too dark to see. The current plumber said it was too dark because the clog had not been removed. He also said that we are their second client this week where they were called because Heidler failed to correct the issue. When we called Heidler and told them that the toilet was backing up again, we were told that their work is not guarenteed. After seeing this review Heilder contacted us and refunded our payment.

I have been a customer of Grove for almost ten years. I have had the maintenance package as well as…read morepurchased my new water heater from them. There have never been any issues, so there was no doubt in my mind that when my HVAC unit died, I would go to them to get a new one. It started well with the sales team, and the installation team showed up right on time. Then everything started going south. I only have a tiny condo, 1200 square feet, so they gave me a time frame of 4-8 hours. At hour 10, they finally gave in and left the job 98% done. The head technician was visibly and very vocally annoyed the entire day. As they were finishing up, the other technician broke off the tube to my humidifier, and the head technician's frustration took over. They informed me that they had contacted the office, and Grove would be reaching out to arrange for someone to come and ensure the humidifier was fixed and a new tube was installed. This was on Monday; by Friday, I had not heard from Grove, so I called to inquire. While I was on the phone with them, I received a text stating they needed to schedule someone to come out and finish the job (in so many words). It was odd that I was on the phone for this issue when, all of a sudden, I got a text to schedule, but I just brushed it off as a coincidence. They gave me a time frame for the following Monday from 12-4 pm. It was my ignorance that I thought, "Hey, they didn't finish the job. I am sure they will put me close to the front of the line since it was their issue not finishing the initial job." Well, I was wrong. The technician arrived at 3:45 and assessed the necessary work, only to realize he didn't have PVC glue and would have to return to the shop to pick some up. This added another 30-40 minutes waiting around for him to come back with glue to finish the job. Now, Grove called me to schedule a pre-inspection before the county came out for the final inspection. This was when it became apparent that this company had no respect for its customer's time. They scheduled the next appointment from 12-4 pm. At 3:35, I received a test from the technician stating they would be here in 50-60 minutes, which is approximately an hour late. I had plans and rescheduled. I was not pleased to have 4 hours of my time wasted, but things happened. I got rescheduled and had to take the day off of work for the appointment. Once again, a 12-4 pm appointment. Once again, around 3:30, the office texted me that the technician was running late and that they would let me know once they had an exact time frame. I called to get clarity on the issue and realized I am now at their mercy. The office called back less than five minutes later to inform me that the pre-inspection was completed on the same day my humidifier was fixed. Overall, I had to miss work and waited over 8 hours for nothing. I would never recommend this company to anyone. There are apparent issues with the managerial staff who runs appointments and customer service. The lack of communication amongst themselves and the lack of basic customer service was extremely disappointing. With the numerous companies available, I look forward to taking my business elsewhere.

Grove installed a new AC and Heating unit for me some time ago. I also purchased an air filtration…read moresystem and a whole home humidifier, which has never worked. The techs who have looked at it have cleaned a valve for a pipe coming off the hot water heater, but that didn't solve the problem. The next time they came out, they replaced the valve and told me the unit was getting water; however, I still have to run separate humidifiers in various rooms because the system does not work. That system has not worked since the day they installed it. So I called today and asked them to send a tech out to attempt to fix it yet again and I was told that I would have to pay a $124 diagnostic fee and even if they performed repairs, I would still have to pay that fee; it would not be included in the total cost like most reputable, customer service oriented companies do. Thus this review. I paid darn good money for that system and it has never worked. I have no idea why and apparently, they don't know either, even though they installed it. So, I used to think their customer service was good; however, being polite is only part of good customer service: standing by your work is the essence of quality customer service. So Grove is apparently one of those companies that install a system that's designed to bleed you dry after the warranty expires. Buyer beware, right? -I will file a complaint with the BBB and post numerous negative reviews elsewhere. Perhaps that will get their attention. Should they make good on their work, I will revise my review.

Tony from Bagdashian plumbing is a life saver if you are in a bind he's the guy to call. He came…read moreout twice this week in the icy mess first to fix a clog in my pipes, then 2 days later when my pipes froze he came out right away dug through the ice to get under my house and fix it and at a fraction of what anyone else would charge. Not to mention he's a fun time while doing it. Thankyou Tony your awesome!!

Tony was hired to replace a bladder tank for the well water system in my home. First, he attempted…read moreto install a tank that was half the size of the previous tank, and would not have been viable for the size of my home. When he was approached about this concern, he became very defensive and said things like "I know what I'm doing" "I've been doing this for 40 years" "do you know I'm the only 5 star rated plumbing company in Maryland?". After more requests and research, we asked Tony to install the same size tank as was there before. Tony then said the price was going up $300-$400. When he returned and installed the correct size tank, he gave the new price, which was now $500 more than the original price. The correct size tank costs $100 more than the (half sized) 20 gallon tank he attempted to install in the first place. When asked why the price went up so much, Tony became very disrespectful and raised his voice and attempted to intimidate Me and my 78 year old grandmother. My grandmother handed him the $1350 check, obviously intimidated by this man, and he went on his way. I would not recommend this rip off artist to my worst enemy. I would give him 0 stars if I could.