They charged me $800 to snake a main drain. Basic powered snake. Nothing fancy. Took them 35-40…read moreminutes start to finish. Main dude Allfonzo spent the whole time chatting with his worker (who did the entire job) about fixing his iPhone screen. All they found was laundry lint and one wipe. They definitely got the clog. But this wasn't an $800 job. No way. It should have cost maybe $250, being generous. I told them they were ripping me off and Alfonzo just said this what they charge all the time. So I guess they're pretty good at ripping people off.

Bottom Line Upfront: I can't recommend Alfonso and Alfonzo of Gridpoint Plumbing highly enough;…read morereach out to them for any job big or small. They can handle it, will do excellent work, and will provide top notch customer service. I took over management of a 150+ year old mixed use property in DC, which needed A LOT of plumbing work - the entire building's galvanized pipes needed replacement, many of the fixtures like faucets, sinks, and supply lines needed replacement, the toilets and shower needed repair, the HVAC's condenser pipe was broken clean off and draining down the side of the building, and the spigot in the rear of the building didn't work. As is the case with older buildings, no work is ever simple because there have been changes to standards, different people doing work, and there are always unforeseen issues. I should also mention that the building is occupied by two commercial tenants and one residential tenant and the work needed to be completed around their schedules/needs. I was introduced to Alfonso and Alfonzo by my personal plumber who prefers not to work on multi-tenant properties. They are a father/son duo with decades of plumbing experience (and, really, general know-how of how buildings work). Not only did they do an excellent job taking care of all of the plumbing issues I listed above, they provided honest advice and very reasonable prices and bent over backwards to accommodate my tenants. Some examples of their superior customer service: - One of the tenants refused to let Alfonso and Alfonzo work during the day, so they agreed to work at night for no additional charge - Each night, they would stay late to ensure the water would be back on during the day for the tenants - They worked strategically in certain areas at a time to minimize the disruption to the tenants, rather than just ripping everything open and doing whatever was convenient - They noticed my tenants hadn't cleaned their air conditioners' filters and cleaned them for no charge and without me asking - One of the tenants did sloppy electrical work without permission and knocked out power to half the building while Alfonso and Alfonzo were getting ready to work. They stopped what they were doing, diagnosed the issue, provided a temporary fix for free, and called several electricians to find one who could come out immediately and fix it (this is another benefit of hiring Gridpoint Plumbing - they have all kinds of connections with a variety of contractors). Aside from all of this, Alfonso and Alfonzo are really great guys. You can really depend on them to get the job done right. They've earned my business for as long as they want it. Trust me on this: stop reaching out to dozens of plumbers; your search is over.

I had a service line leak on a Friday and called a bunch of companies. Most of them could not give…read morea quote on the spot or said they could not look at it or start work until Monday. I called Longs at 6pm on that Friday and they sent Nelson to look at it the next morning. He was very knowledgeable and was able to give a quote on the spot as well as start work that morning. The crew was very friendly and stayed until 8pm that night (it was 20 degrees out) to get my water back up. Everything Nelson said, was delivered and you could hardly notice I had any work done in the yard.

Called Homeserve warranty program, issues with hot water heater. They assigned Long's Corp as our…read moreplumbing company. Mike with Long's Corp came. He was very professional, courteous, and efficient. He wore a mask and shoe covers. He cleaned up while working and left everything neat and clean. He was friendly and nice. He worked diligently on replacing our hot water heater and installing the new one with expansion tank and pan bringing it all up to code. I would highly recommend this company and definitely use Long's Corp for future plumbing issues. Great service!

OMG! After dealing with a clogged toilet on and off for over a year and 3-4 visits from other…read moreplumbers...I was lucky enough to have Tyler and Corey come out to check out my toilet problem. First of all, they were both so warm, kind, and most importantly, VERY KNOWLEDGABLE! Tyler took the time to explain everything to me; my options, need-to-knows, specific problems with my line etc. And after a year and a half of literally throwing money down the toilet...they were the ones who diagnosed my issue. Now, it was a more serious issue than I had anticipated. But knowing how to rectify the problem will save me so much in the long run. I literally said to them both, "Where have you been all of my life?" Two wonderful and highly professional individuals who clearly make this organization a success. Thank you both!!!! I cannot recommend them enough.

This is what is called professionalism? I am sure the company is great. However the brand is…read moresupported by those that represent the company. This is a driver who was obviously In a hurry to beat me to the traffic light. This is not someone that I would feel comfortable being at my home or office. I called the office to advise them of this disturbing activity and it went to the what sounded like cell phone voice mail. My call has not been returned.

I recently posted some issues that I had with RA Gray and they have resolved those issues to my…read moresatisfaction. The work is on-time, well scheduled and competent I would recommend them moving forward

I haven't actually done any business with this company before, because they refused. I called…read moreoffering them a simple plumbing job. The woman who answered the phone was quite rude - she cut me off and told me she wasn't interested before I fully explained what I needed. She then hung up on me mid-sentence. They might be able plumbers, but they need a serious improvement in customer service.

Had leaky faucets in bathroom and kitchen. Was easy to schedule plumbers to repair two faucets in…read morebathroom and to replace kitchen faucet with a new one that they ordered for me. Their work was very good and satisfactory - No more leaks!

While G.A. Eberly did not necessarily do any substantial work on my home, I am giving them 5 stars…read morefor their customer service, promptness, knowledgeable staff, and fair prices. I had a tankless water heater go out in the coldest stretch of winter. My thermostat (we have radiator heating) was reading 41 degrees. When calling companies on 12/28, I was being told by many they couldn't see me until early January. G.A. Eberly took my call and checked with their maintenance team to see how they could fit me in on the same day. They had a lead technician (Steven) hop on the phone and get information about what I was experiencing, before finding a way to slot me in. Steven even called back about 30 minutes later to offer a quick fix solution to see if we could get our heat back on. Excellent service! Chris was the technician dispatched. He came on time and quickly diagnosed the issue. He was friendly, helped get a fix in place, and was out the door in no time. I was happy with the price paid for what essentially amounted to a service call, even though he helped fix my issue. Excellent experience working with them. They seemed very comfortabe with my tankless system. I will be calling them again if I need any additional work done...I hate having to call the "big guys" and roll the dice with their questionable service. Never again. Thanks G.A. Eberly.

I have used the services of Elite Plumbing several times. the owner , Glenn Estrada, runs an…read moreefficient, skilled business with excellent craftsperson's. The work is done efficiently, professionally and with care. After the first experience I knew that I had found the knowledgeable, fair-priced, high quality business that I needed to handle my plumbing issues. I highly recommend Elite Plumbing.

I had a major Water problem in my home. The main Water pipe was leaking on Two sides. It had to had…read morethe Pressure Valve/Copper pipe replaced. I spoke to the owner last week on a Thursday to see if he could come out to check out my water pipe problem, I just wanted to also mention, I was dealing with another Plumbing company that I had a strong feeling since they were very unprofessional with their follow thru and leaving me waiting for Three days after they came out to see what the problem was. Elite Plumbing came out on Saturday to check out my problem and fixed it on Monday. He put me on his schedule even though they were extremely busy/booked for this day. He came during the time he stated, fixed my problem, was extremely professional with his follow thru, and fixed it quickly. I now have running water throughout my house and I am very happy. Thank you S.Wilson

We've used S.L. Hammond at different times to install a disposal, clear a drain, and replace our…read morebathroom sink faucet. He and his son are knowledgeable, professional, and personable. We haven't had any issues with their work, and their prices have been reasonable. We have no problem recommending them to others.

Straight up crook. Paid him to fix 2 leaking outside spigots. He went straight to the bank to…read morecash my check before I could stop payment on it because when I attached the nozzle to the hose end to test the work after he left, the spigot leaks as bad as it always did. When I called Silas back and texted him several times to come back and do the job correctly or give me my money back he blocked my ph#. Stay away from this predator.

Mr. Bennett has come out on two different occasions. Each time he was professional and competent…read more The prices were reasonable. He showed a genuine concern for my family's safety and didn't push unnecessary work. All the while, he did what needed to be done. He also came out on short notice after-hours when no one else would. I would hire them again.

I agree with Amanda M's review...LR Bennett's customer service is horrible and the women I spoke…read morewith was rude and unprofessional on every occasion we spoke. They made several commitments and failed to deliver on any of them. Simply stated, this is a failed business!