I went in to get locking screws for my vanity plate and Nick helped me find them. I had trouble…read moreputting them on, so Nick came out and put them on for me. What great customer service at O'Reilly. I was so happy to get my plates on and secured by Nick he was very helpful. He wouldn't take a tip or anything. He just wanted to help his community. Such a great employee at such a great auto parts store. I definitely have loved going to this auto parts store as long as I've had my Camaros and now that I've gotten a new car I will still continue to visit them whenever I need something. Thanks again Nick.

I stopped at this location today (Harding Blvd Roseville 4/7/26) to ask a question about a skid…read moreplate. Jonathan greeted me with a "welcome in' and a smile. I didn't know what I needed for this fix. He went way above and beyond and even came outside to see what part I was talking about. He actually found the issue and answered all my questions, and more. He was super nice, helpful and kind. What I didn't share with him is it was my birthday. This super nice experence really made my day! Jonathan thank you for being the kind of guy a mother would be pround of :)

Well one employee gets 5 stars and the other gets 1 so this is the average and here's what…read morehappened. I called to see if they had a particular wiper, I said "I never put it on before and I don't know what I'm doing" she said they had the wiper and to come in. She helped be get the right wiper but never said anything about help with installation when I alluding to wanting it. One of the wipers had about 5 parts and I put the wrong one in cuz I don't know what I'm doing. Then I broke my wiper off because it was stuck old and brittle and did I mention I don't know what I'm doing. So I went in to return them so it didn't happen again. It wouldn't have any way because the back one was actually different than the one I was looking for. So when I was returning it, I asked the gentleman if they could help with installation and he said that they could've so that I re-purchased two of the three I returned and had him help me with installation if he had been there instead of her in the beginning, I would have all three all perfectly and then more business with the store and Ben a happier customer. I'm not sure why she's so bad at customer service but someone should talk to her. Homeboy gave me the great service I expected to get when I came to AutoZone. If I hadn't ran into him, I would've left and never came back.

I went into AutoZone on 3/21/2026 and received outstanding service from Jason. He took the time to…read morereplace a lightbulb that was difficult to put in. He even taped up part of my light that was broken. I can tell you right now that I have been to many auto parts stores and they have never been as helpful and as kind as Jason was. If I could give this review 100 stars I would. Jason is such an amazing employee that went over and beyond and I will definitely be a lifetime customer of AutoZone because of this experience!!! Thank you AutoZone for hiring such great employees!!! I highly recommend this auto parts store. You will not be sorry.

#1 They're always helpful to women!…read moreCARLO helped me this week with a diagnosis and a money saving solution. They also recommended an auto repair shop when the time comes I have an older car and am always grateful for their help. THANK YOU, CARLO & O'REILLY'S ROCKLIN on Pacific

I came in to grab some windshield wipers for my new car. The one on it even I bought it were still…read moregood, but I wanted better ones. The store was very clean and I was greeted as I came in. I found what I needed and...Wow, I don't remember these being sold separately and being so expensive!! However, I picked the ones I wanted and after paying, the kind employee said he could help me out them on. I could have, but since he offered to help, I took him up on his offer. He had it done in minutes and I was on my way! I really appreciate his help and how helpful this store is whenever I do come here.

I would like to be more generous with my stars, and honestly I think three is very generous. Here…read moreis why. First, Walmart does provide a great price on a full service synthetic oil change. It is better than any other location that I can find, and because it is Walmart, I would assume there would be a mechanism in place to ensure that a failsafe process was enacted to ensure the consumer was provided everything they were told they should have received. Unfortunately, the price was a great deal or so I thought, and during the spring break I had all three of my kids cars oil changed. First, two are the same make but different model. Unfortunately they installed the wrong oil filter on the second car and that resulted in a host of issues including a leak. They did clean up the mess and re-changed oil and new filter. Second, on each car I had my kids ask, "dad, weren't they supposed to check and top off fluids?" I went back to the advertisement and it was supposed to include that as well as an inspection to report the state of the vehicle. One car needed more coolant, all three needed wiper fluid, and a third needed both transmission and brake fluid. I was a bit shocked to learn about this, as they had to get the items replaced away from the Walmart here. Yes it is a first world problem but it was one we paid to have completed. That was a miss, and I would be reluctant to go back.

WORST SERVICE EVER! I scheduled online an oil change for May 3rd at 9:30am. When I got there, they…read moretold me they ran out of my oil filter the previous day. I asked to reschedule but the person I spoke with couldn't understand me. I asked to speak to a manager and the manager said they will have the oil filter next weekend so I rescheduled for May 10th at 7:30am. I asked the manager to notify me beforehand if they haven't received the oil filter. On May 10th at 6:30am, I get a text notification from Walmart reminding me of my appointment that day. I arrive at 7:15am and it's the same technician I met last week and he tells me again that they don't have the oil filter. I asked why I wasn't notified and he gave this dumbfounded look. I told him they need to work on their customer service and communication and his response was "This is Walmart" implying people shouldn't expect good service if any service at all. Upper management needs to look into this location for retraining or replacing the employees. And if upper management won't take action, then corporate needs to replace the management team with people who will.

Service 5 Stars + Sales interactions 0 stars = 3 Stars for experience…read more On my fourth 4Runner and fifth Toyota over the past 35 years. Even though I live out of the area, my most reliable and trusted service experience has consistently been with Roseville Toyota. That's exactly why I coordinate my maintenance around trips to the area. Kerry S. has been my service advisor many times, and I always appreciate his straightforward, practical advice - telling me exactly what makes the most sense. I'm truly grateful for the excellent care I receive here. While my service experience has been truly exceptional, I would NEVER purchase a vehicle here based on my interactions and observations of the sales team. Car sales traditionally carries a stigma, but the conversations and interactions I've experienced and overheard here represent the worst of the worst. Being present for extended periods of time during service visits over the years, and with what I call a carefully tuned gift of situational awareness only confirmed this conclusion. Its big corporate numbers game here only, and not worthy of any loyalty.

Don't recommend unless you enjoy paying over MSRP, being forced into overpriced add-ons, and…read moregetting lied to throughout the process. From start to finish, this was a disheartening experience. Thank goodness I love my new vehicle, otherwise I'd be even more upset with myself for not walking away. I was extremely clear from the beginning about my expectations regarding pricing and repeatedly asked whether I was paying MSRP. I was assured multiple times that I was. Their worksheet even displayed MSRP pricing, yet somehow by the time everything was finalized, I ended up paying over MSRP anyway. They tout "pricing transparency," but that could not be further from the truth. I was looked straight in the eye more than once by the sales manager and blatantly lied to. Between the deceptive pricing practices, forced add-ons, and constant red flags throughout the deal, this entire experience felt dishonest and manipulative. I should have walked away and saved myself the stress, frustration, and extra money.

Amazing experience, super friendly people! Worked with me a ton!…read more Happy with the final product after working with them. Was a slight hiccup after receiving my vehicle back(always check someone work). But they corrected the mistake and took care of me! Would come again!

I'm thoroughly satisfied with the service. It was very prompt, professional, and trustworthy. I…read morehighly recommend it to my friends and family. Keep up the good work!

My battery was extremely corroded. David helped me take it out and put a new one in. It was not an…read moreeasy on and off situation. He definitely took the time and went the extra mile to get me sorted. He was also very friendly and had so much patience.

Dias and Greg have awesome personalities. Ask for them by name. They will have you smiling the…read morewhole experience. Another employee from another location gave me 5 lug rotors instead of 6 lug. Dias helped me right away.

Amazing experience at Mazda Roseville! Garrett is knowledgeable and helpful and made the entire…read moreprocess super easy. Very happy with my Mazda 3!

I had a fantastic experience at Mazda Roseville…read more I was greeted right away by a friendly young salesperson, Duc Nguyen, who introduced himself and really took the time to understand my needs. He gave me a full demo of the various features of the Mazda 3, allowed me to test drive it, and really took the time to explain the differences in the trims. He was never pushy, always enthusiastic, and helped guide me towards a purchasing decision I felt comfortable with, along with a financing option that fit my budget. Jaik was very thorough in explaining the terms of the loan and the various warranty and servicing options available to me. He walked me through all of the paperwork and made sure I understood what I was signing during the process. I will definitely recommend all of my friends and family to Duc Nguyen at Mazda Roseville after the wonderful experience I had. Thank you, Duc and Jaik! Zoom Zoom!

The best experience ever buying a car. I highly recommend if you are looking for a GMC.read more

Unacceptable service and a complete lack of integrity…read more I brought my GMC Sierra in for a mechanical vacuum pump replacement under warranty. Shortly after returning home, I noticed oil dripping off the skid plate and onto the ground. Concerned about a potential issue with the repair, I had to return to the dealership to ensure it wasn't a live leak. This was after they already had the vehicle all day. I dealt directly with a customer service manager, Ken Baugh. Instead of actually fixing the issue, Ken chose to lie to my face and show me fake pictures to move me along and cover up sloppy workmanship. He specifically blamed a "pad" on the skid plate that supposedly hadn't been cleaned completely. After dropping and cleaning the skid plate myself today, I discovered that Ken had shown me a photo of a completely different vehicle--my truck does not have any padding on the skid plate. I ultimately had to crawl under the truck myself to verify the integrity of the repair. What I found was a complete mess. Below the area of the replaced vacuum pump, the differential housing and the skid plate were absolutely filthy with leftover oil. Worse yet, the technician had left the skid plate bolts loose. This was the state of the vehicle after "two cleanings"--supposedly one at the completion of the job and a second when I returned to the shop with an oil leak. When you go to a dealership for repairs, you expect professional service and basic honesty. Instead, I got a manager who fakes documentation to dismiss a customer's legitimate concerns and a technician who can't even torque down a skid plate or clean up after themselves. I had to spend my own time under the truck cleaning up their mess and tightening their loose hardware. I have zero trust in this dealer or their service department. Avoid at all costs.

On our way out of town, our Chevy suburban started sounding like it was having trouble shifting…read more Melinda in the service department was beyond helpful, kind, and didn't hesitate to help squeeze us in! Russell in the back took the extra time to listen to our concerns, and together they made our experience at Roseville Chevrolet beyond exceptional.

So, the 2024 Silverado 1500 3.0 Duramax 4x4 has been a complete nightmare! I bought it for work and…read moreI have ended up driving small rental vehicles about 1/3 of the time. Currently only 28K miles. Unbelievable. I am not exaggerating. It has left 6-8 inch diameter puddles of diesel in two of my customer's driveways, as well as mine. It has a noisy "clunk" in the rear suspension that they have not been able to resolve, and it still leaks diesel - it is actually at another dealership as I type this getting a third fuel tank fill tube installed. Maybe the third one will work better? omg They have no resolution for it. The touch screen radio stops working about once every week or two, and all they do is an "update" to peddle it toward the end of the warranty. Unfortunately, I had to go the lemon law route, still pending, as this truck is a mess and has coasted me a lot of money! The Roseville service department initially was trying to help. I really think Kevin cares about doing a good job for the customer. He really tried. But then one day (of many) I had to go show them the problems in person, and afterward I tried to reverse out very slowly and accidentally ran over one of their road cones as my truck bed was full from work that day and I missed it. Melinda claimed I "meant to hit it" and denied helping me any further. Okay, thanks for that. I can't make this stuff up. Good craftsmanship, American made, and reasonable people - all gone in this Country. I wanted so bad to "buy American" but I am going back to Toyota. Not to say they don't have issues at Toyota with quality here and there (specifically the new tundras), but at least they resolve the problems and help the customer feel appreciated for spending our hard earned money. Sorry guys and gals, you absolutely earned this poor review. I wish there was a negative -5 here.