after a pipe leak our insurance company called service pro…read more they were fantastic cleaning up our home.they were excellent at getting the water off our floors and drying our rugs.

I have used this company twice in the last four years. Once for an interior job which involved…read morecarpeting and drywall and today for a basement job. If I could give them more than 5 stars I would. They are an incredibly responsive company. Within 10 minutes of calling them, a supervisor Eduardo called me to say he was on his way. He set up a group text with all people involved in his crew and with my tenant. This cleanup was needed due to damage that Con Ed had created. Con Ed dug up the street and sidewalk and big surprise it rained and the basement flooded. Con Ed was refusing to even guess at a completion date. The difference between dealing with Con Ed's ineptitude and lack of communication and Serv-Pros immediate response and effort was striking. Serv Pro thoroughly cleaned up the mess Con Ed created in an extremely timely fashion. The customer service and the work provided by Serv Pro would be very difficult to beat. I very highly thank them and recommend them !

This has to do with a driver you have in the morning 101 South Victoria gets on freeway. Drives…read morerecklessly from the second merging into traffic. Mindlessly cutting people off with no worry about driving a Servpro vehicle. Not only did I have to slam breaks on because of him I witnessed him do it to 2 other drivers before I exited at Vineyard and he continued. I know this has nothing to do with service you provided me however this person represents your company and know I will for sure never use Servpro if needed. Incident: August 8, 2025 Approx. 7:45am entered 101N Victoria. Next time I see him will take photo and add to post.

SERVPRO of Ventura really came through for me with their mold remediation service in my Oxnard…read morehome. From start to finish, they were total pros. They got back to me quickly, walked me through the process, and didn't waste any time getting the job done. I was impressed by how thorough they were and how smoothly everything went. I can breathe easier knowing they took care of the mold issue so well. If you need help with restoration, these guys are the ones to call!

Restoration General saved us! They took good care of us. We felt the stress come off when they…read moreshowed up and started the work. They covered up with plastic in such a neat and efficient manner. They took care of the mold all in one day! It was a corner of our closet that was effected by a leak upstairs. The workers were professional and friendly. We didn't have to break the bank to pay for it. They gave us an affordable estimate. Thank goodness! We hope we never have to deal with water damage or mold again, but if we do, we will absolutely come back to Resortation General.

We had a mold situation under our kitchen sink and Restoration General did an excellent job taking…read morecare of the problem fast and efficiently. Ronny was very friendly and communicative throughout the process and went above and beyond to make sure all of our questions were answered and that everything was done correctly by his team. These are true professionals who you can trust to get the job done well.

Incredibly professional organization who serve as your completely independent certified mold…read moretesters. Always obtain an independent examination if you're serious to know what might be happening in your residential or commercial real estate. It might be the best investment you can make. Advanced Clean Air Solutions did an amazing thorough job in the Channel Islands Harbor Oxnard. They are certified mold testers for residential and commercial properties. The most effective way, hands down, to deal with your homeowners association if necessary to protect the health and safety of you and your family.

I was preparing to move to a new home as a tenant. I was concerned about an enclosed area in the…read moremaster bath that revealed significant mold. The landlord dismissed my concern, so I hired Advanced Clean Air Solutions (ACAS) to test for mold. The lab results indicated troubling levels of mold. Long story short, the problem has been solved, although not without time delays and repeated test failures by the mitigation company. ACAS was on top of the problem every step of the way. They were technically sound, very responsive, stayed in touch through the entire process, and deeply knowledgeable about the field. They are impressive, credible, and honest. I would not even consider hiring another company to handle such an important project.

I cannot say enough about this company! I work with a property management company that uses JJ&S…read morefor several of our communities. Mateo has always been my guy! He is there for me no matter the time or request. He's quick & efficient and always happy to help. I seriously cannot say enough good things about JJ and S. Thanks for all you guys do and for being on top of the game! A special second shout out to Mateo for being awesome since the first day we talked!

Our experience involved serious frustration related to project management, communication, missed…read morecommitments, billing disputes, and concerns regarding the quality of completed work. What should have been a professional remediation process became an extended and stressful ordeal. Consumers should carefully review the contract before signing. In our experience, the agreement included a provision stating the customer could be responsible for the company's legal fees in the event of a dispute. We strongly encourage anyone considering this company to have the contract independently reviewed and to fully understand all terms. We also experienced aggressive collection tactics during ongoing negotiations, including the filing of a lien against our property. Homeowners should understand the potential consequences of contract disputes before proceeding. We recommend getting multiple bids, keeping all communications in writing, obtaining independent third-party inspections, and reviewing all invoices carefully. If others have had similar unprofessional experiences with this company, we welcome them to contact us privately.

It was great working the Hazmat team to remove asbestos from my kitchen and surrounding area after…read morea pipe burst. The team was thorough in their work, they started project on time and completed the project on time. Gilbert, the project manager was great to work with and keep me updated on throughout the process. I would highly recommend them.

No one ever wants to be told that you have asbestos in your home. It's like being told you have…read morepoison or toxins that you have been living with...and now the state is eyeing your home with their arms crossed, tapping their toes to see what you are going to do. So, what if you could turn to someone trustworthy that would take care of it all and make it OK. What if you could find someone that knew the process, would take care of SCAQMD, remediate the asbestos totally, and leave your home asbestos-free. Well that is exactly the Hazmat Team. From the moment Erik came to provide an estimate, his honesty and professionalism put me at ease. But just to be sure, I got 5 other estimates. While, theirs wasn't the cheapest, this is not a point you necessarily want done cheaply. Nor was it the most expensive...but it was the most thorough of the 6 I received. The the gentlemen that came to perform the abatement, Porfirio and Diego, were wonderful, quick, efficient and thorough in their work. I could not have asked for better people if I had to go out and choose them myself. Erik returned afterwards to inspect and ensure I was satisfied with their work. So, all in all, I am so glad that I chose to go with Hazmat Team. You will not find more honest, trustworthy, and thorough people. You will not be disappointed. Guaranteed!

Ami (owner) and his team are great! We needed help finishing a lead abatement process on our patio…read morethat we began ourselves and then realized was bigger than we could handle - specifically in TWO WEEKS before our sons 1st Birthday Party. Ami was honest, respectful, and gave us multiple options on how to proceed to keep our budget in mind. His team went above and beyond covering areas that we originally didn't anticipate, and focused on making sure first and foremost the area was safe for our toddler to play under. We'd highly recommend Ami & Haztek to anyone needing Lead Abatement work!

After the Palisades fire, I hired Haztek to address light smoke and asbestos dust in two areas of…read moremy home. The owner, Ami, presented himself as highly experienced with wildfire remediation and repeatedly warned me that other companies--and even my insurance--would not protect my family. I have two very young children, and I relied on what he told me. Only later did I realize that most online reviews were from people who had phone consultations, not verified wildfire remediation customers. During the project, Ami also told me he was receiving many referrals from my then-State Farm adjuster after I introduced them. Without my knowledge, he brought a public adjuster to my home and was seen on my doorbell camera discussing all the work he received since that introduction. I never consented to my home being used in this way. Haztek initially sent my insurance an estimate over $160,000. After they learned my policy limit was $100,000, the estimate dropped to $84,000, and I was asked for a 50% deposit. I later learned this deposit structure is not allowed for this type of work in California. After work began, contamination increased dramatically. - Initial asbestos levels around 1,000 structures/cm² rose to over 100,000 structures/cm² in the same areas. - Lead levels that were originally within safe EPA limits (one area at 3 µg/ft²) increased to as high as 69 µg/ft² after a chimney sweep. Visible ash remained around the fireplace, in a room labeled as a clean area for furniture. When I asked about the visible ash and the results, I did not receive clear explanations. We failed two clearance tests over two months, each showing higher contamination. While this was happening, extensive demolition occurred, without permits or testing for lead/asbestos despite our home being built in 1974. This included drywall, hardwood floors, cabinetry, tile, and bathroom fixtures. I only discovered it when my doorbell camera showed my toilet sitting on my doorstep causing me to drive home and find total destruction. When I asked why I hadn't been notified, the explanation I received didn't match the dates shown on camera. I was told demolition was due to mold. Two licensed mold companies later performed moisture testing and confirmed there was no moisture problem. The demolition caused major damage to my home. I also have footage of appliances being moved in ways that damaged surrounding floors * Dust/Ash remained on multiple surfaces after work was marked complete. * When I asked what justified their costs being so much higher than companies like Servpro, no specific differences were provided. * PPE usage was inconsistent. When I was present, it was used; camera footage on other days I wasn't showed workers didn't. * Several items labeled "keep" went missing, including irreplaceable baby keepsakes. Smart devices they claimed were non-cleanable later appeared active and used at a different location, with streaming accounts still logged into and used. * Reported work hours didn't match what was captured on camera. Haztek demolished our HVAC closet, which contained popcorn material. No containment was used. I have photos of this material falling into the HVAC system and return ducts. Afterward, asbestos levels in nearby areas tested extremely high. This demolition was not part of the original wildfire or asbestos dust scope. By the time I understood what was happening, our insurance benefits were nearly exhausted, and our home was left with higher contamination and heavy damage. We ultimately discarded nearly all belongings. The impact on our family has been significant. Haztek advertises expertise in asbestos, lead, fire, and mold remediation. When I checked the CSLB website, the listed license showed a general contractor license. I was not able to locate: * A C-22 asbestos abatement license * CDPH lead abatement certification * IICRC fire or mold remediation certification If you are dealing with wildfire or hazardous cleanup, I strongly recommend verifying all licenses with the appropriate agencies, using independent third-party testing, avoiding large upfront deposits, and confirming all scope details in writing. I hope sharing my experience helps someone else avoid what we went through.

I recently had work done with this company and they just billed me almost double of what the…read moreestimate was but was never informed that there was going to be an increase in price. Additionally they are required by California to be licensed by the Contractor Licensing Board but I could not find a licence. Also the company is managed by an LLC that is suspended by the state of california.

Do NOT use this company. They came out to our home to check for potential water intrusion in our…read morecarpet. Their sensor showed that the carpet was dry. The tech then put his sensor on the wall and claimed that there was water in the wall, even though there were NO water marks. The company then said that they could not give me a quote to dry out the wall, but needed me to put down a $1,000 to get started. We declined and asked for the invoice for the service call. We were then charged $550, even though the company's own brochure says that the charge was $400. I asked for a refund of $150 and this company is refusing to refund the difference. I believe this company uses unethical practices and fraudulently charges people.