Needed a whole new hybrid unit, inside and outside. John was exceptional. The old unit left in the…read morecondo was horrible and there were so many things wrong that we didn't realize until it finally stopped working. John, James and Kyle went above and beyond the original scope of the work to do a proper install. Needless to say we now have an amazing unit done correctly. He and his crew are meticulous, neat (cleanup looks like no one was working there) and his recommendations were spot on. A real pleasure to have found him. Hopefully I won't need his services in the future but if I do he'll be my first call. Thanks again.

I had them come out for troubleshooting. When i asked them any questions they said "pay the service…read morefee" when i asked when they were going to repair or get parts to repair it. I was only told "pay the service fee" The person didn't know how to communicate and only say "pay the service fee" I tried to call and schedule the repairs but they don't awnser or return phone call. I only went with this company because it is through my warranty. I would NOT reccomment this company to anyone. Don't waste your time.

They cheat on their warranty. They don't keep their promises. If anything happens and call them…read morethey will never pickup the phone. They are very rude.

Great company !!!! Very efficient and does absolutely great quality work . They have done my…read morechimney liner ,burner and central air . Can always count on them to respond and service in a timely fashion !!!

We had a heat pump system installed and Kyle & his crew were fantastic. Professional, good at…read morecommunicating what options we had as well as very clear timing. They were very respectful, great to work with, cleaned up well & it was all for a fair price. Couldn't have asked for a better experience!

5 Stars - Honest, Quick, and Professional!…read more I had a great experience with this local HVAC company and highly recommend them. Our AC stopped working during the start of a heatwave, and Kyle was able to get out to us quickly. He was absolutely fantastic--friendly, professional, and incredibly knowledgeable. What really stood out was the honesty. Kyle diagnosed the issue fast, explained everything clearly, and made the repair without trying to upsell us on anything we didn't need. That kind of transparency and integrity is rare these days, and it's exactly why I'll be calling them again for any future HVAC needs. Thanks again to Kyle for the excellent service from start to finish!

I filled out a request on 6/26 for estimate on updating one of three R22 central Air systems in my…read morehouse. Filled in all my contact info and after three days no call or email. I understand that this is a very busy season but not a call or email for just an appointment is not good. I do not understand why some companies even offer the option to fill in for a request on their web site. I filled out three other requests and with a day they provided me with an appointment. It's a shame because I liked the puppy sitting with the owner! Update on 07/1 I called again and this time I spoke with Christian who set up an appointment for 7/03 between 1-3pm.

Thank you to everyone at Therm A Trol in Blue Point NY for your professionalism... We are so…read moregrateful. Very dependable company ...we are 100% satisfied with every aspect of a job well done. The H Vac system is great!! Installed perfectly in a timely fashion. Immaculate when the job was done .. Thank you again . Mr. and Mrs. Jim Wenz Bayport NY

John and his team at Scarpelli Mechanical are amazing. I had them at my home for three days. My old…read morecentral a/c system died, originally installed in 1976. John came to my home, and examined and inspected the entire home, attic to basement. He sat with me and my Wife and explained to use and showed us what exactly was needed and why. At no point did John pressure us or trick us into buying anything we didn't need or want. Once everything was agreed upon, John showed up, with his crew, and again went over everything that needed to be done. I basically had to have the whole system redone due to age and poor installation. John and his crew replaced everything and took their time and did the job. At the end of every working day, the crew would clean up, to the point that you would never know they were even there. After the installation, everything works amazingly. I would highly recommend Scarpelli Mechanical to do any a/c and heating job you need.

After returning from our vacation, we came home to a house that was cold. The temp outside was…read moresingle digits. Our oli burner went out while we were away. You may not believe it but John Scarpelli and one if his men came to my house at midnight. They fixed the burner and saved my pipes from freezing. Hard to imagine getting better service. Major kudos to Scarpelli Mechanical. Thanks so much

Tommy and team is BY FAR the best! I admit I have very high standards with my house and who works…read moreon it. Tommy and team are not only clean, considerate, covid friendly, but most importantly HONEST!!!! It's so hard to find honest people out there these days. Before finding Tommy, I had FOUR estimates at $100 just to enter the house acting like they knew the issue and gave astronomical prices!! Tommy and team nailed the issue I was having with my 15 year old Carrier furnace and helped me realize why a replacement was the best choice. So glad I replaced-- it's night and day with the old furnace compared to the new and now I know why the last 3 years I was experiencing major uneven heat throughout house. No more unreliable noisy furnace!!

I pay cash for my oil and have a 275 interior tank. I use whoever is the least expensive and have a…read moreseparate maintenance contract for my boiler. Used this company before for home heating oil and unlike some other companies the tank never seemed to be all the way full despite me paying for a full tank, but they would have decent prices so I would use them on occasion. I placed an order for a 200 gallon fuel oil delivery to my home and was told they lost my account. OK, no big deal. They set up a new account and I tell them where the fill is and all that stuff. Sounds good. Cant deliver the same day, but will be there tomorrow morning. OK, very cold and running real low so as long as it is the morning that is fine. Give them my home and cell numbers. Tell them at the time of placing the order - Hey, we have about 6 inches of snow out there and I don't have a path shoveled, you want me to go do that? I was told "No need. He wears boots and as long as there is not a gate it will be fine." Great. I leave for work and have my wife at home waiting. No delivery in the morning. No delivery in early afternoon. Now very concerned. Finally run out of oil and call. Told that they came to the house late that afternoon and refused the delivery because there is snow. I remind the woman that I told her there was no shoveled path, and now I am out of oil and my wife and kids are home. I get a lecture about how difficult it is to carry a fuel hose and that I should have told her my oil tank was not close to the street. When I told her I would run home to make a path but really needed the oil today because we ran out, she told me no. When I indicated that I would post about this experience she said "Fine, I don't care. You won't sink me. I've been in business for 20 years and there are plenty of people out there that buy oil". OK, so now you have one less customer in me, and hopefully others will read this post and follow suit.

Three years ago this company installed a boiler with an upside down relief valve and an undersized…read moremain circulator, leading to system failure and no heat this winter for my 83 year old father, living alone. After $2k emergency repair, another $5k to fix.

Nothing but fantastic things to say about Central Air Systems and hvac technician Will who came to…read moreprovide emergency service for me in Ridge today. My upstairs zone AC air handler stopped working during this crazy September heat wave with temps consistently in the 90s all week. Called for an emergency service repair to try to get me up and running. They were able to squeeze me in only 2 hours after calling. Service call rate was extremely reasonable (half the price of others I called that weren't able to get to me for at least a day - even as an "emergency"). Inspected my condenser coil and pressure, air handler coil, and blower motor. Diagnosed blower motor control unit on the fritz / starting to fail, combined with super high head pressure due to clogged condenser unit coil. Was able to get me back up and running cleaning coil and jump starting blower motor within 30 minutes and unit cooling much better than it was before to hopefully get me through this heat wave before cooler fall temps come back. While they were here they were able to measure and run some calculations to put together an estimate for me to convert my upstairs zone over to a ducted heat pump setup, relocating my air handler for my second story upstairs zone to my attic from my basement and better plenum / air box design to help resolve lack of airflow issues also contributing to inefficient cooling upstairs vs replacing the blower motor in a 12 year old unit as a cheaper option. With that said service rep was very knowledgeable and transparent regarding the different options and cost effectiveness. Never felt like I was being pressured or sold in any direction, only given details to make an informed decision. Hoping when I get the estimate back to convert this zone to heat pump, taking advantage of various rebates (federal and state / PSEGLI as they are an approved contractor for utility rebates to stack), alongside attractive financing options to help with monthly budget crunch due to overall inflation from pandemic, that will be able to upgrade and save money in the long term vs trying to keep my 12 year old less efficient Rheem system running. Definitely going to continue to use Central air systems for service and preventative maintenance going forward! I will provide an update once I have the heat pump installed, but given my extremely positive service experience, hopeful that value on install and overall performance is also a 5 star experience. My pets thank you for helping to keep us cool during this heat wave Will!