Kurt came to our house and was extremely professional and courteous…read more Needed a new installation of hot and cold angle valve due to leak.Also installed new kitchen faucet. Reasonably priced.Highly recommended.

Had a few issues at my home , a potential leak and a sink repair…read more From scheduling to the estimate from Mike who visited our home first to the Tech , John that did the work the experience was smooth and done with care. Particular kudos to John the tech who carefully opened the ceiling, Covering all our furniture in the living room, and the sink repair , the whole job was done carefully and efficiently and no mess leftover. Recommend these guys and they have my future business!

Joe Moore and his team provide exceptional service. The response, the punctuality and excellent…read morework are the hallmark of this company. The Moore team has provided us with a heating unit and hot water heater. They take care in the work they do, and the work is of the highest quality. Joe and his team are the best at what they do and I would highly recommend them to anyone and everyone! Thank you Joe and your team for your excellent and quality service to our home!

Joe Moore and his team are the only people I would trust on Long Island for a boiler installation…read moreand/or repair. They installed a new boiler last year and, since that time, other service people and laymen who have taken a glimpse at the boiler actually marvel at its craftsmanship. And obviously the boiler purrs like a cat and is extremely efficient. Through it all, Joe is one of the few people out there with integrity, honesty and punctuality and a great ability to communicate and educate. It's rare to find a company top notch in all areas.

I can't say enough about this company! They call you back immediately show up on time and prepared…read more Knowledge friendly honest and so professional! We have had John and Scott as our mechanics for out business and home. They never steer us wrong. I highly recommend them! Look no further for a great ac/ heat company they are right here!

When I saw a negative Yelp comment (about clean up), I couldn't have imagined how easy it would be…read moreto call the contractor to address anything minor like that. The comment made me a bit nervous to settle a contract -- and I told Dave to please pay attention to the wiring in the attic (which was my concern). After the AMAZING experience my family had with KinTech, I wanted to leave my first-ever comment on Yelp for Dave and his company. I am not an easy customer :). KinTech is a local Long Island company and its service (both its job and customer service) felt local/neighborly. When Dave (the somewhat hard-to-believe soft-voiced manager I had talked to on the phone) stopped by for the estimate visit, my wife and I were taken aback positively for his relaxed, friendly dealing (he had a new kind of tea with us :), while sharing details and options). In response to our situation of having already dumped too much money on prior upgrades, he found an affordable configuration for our transition from baseboard heating only to central heating/cooling, including the latest tech and conveniences. But our 5 stars are not just for the quality of mateiral and work and the professionalism of the people who came in our house (Dave sent the most friendly pair of men we've had working in the house). Dave is different. Dave communicated in the most professional and friendly way among maybe 20 contractors we've worked with in the past decade on Long Island as home owners (he reminded us of the genteel South, without the occasional lack of experience with diverse customers LOL). We didn't sense any dishonesty (very common in most home repair/service businesses esp. up here in New York) and that made us very comfortable with Dave. He did ask for a few extra days when he had to juggle different projects, including his gramdma's house that needed urgent attention. But he didn't play games with us, didn't treat us like however the "market demand tells" (as one contractor blurted out recently), and he LISTENED. This guy is something. Give him a chance, and if the project at our home was an exception, share a different perspective. The project was finished on time, pitch perfect, and Dave said he's even willing to come back and calibrate the air flow and add an extra vent. We were already surprised when he sent his guys to double check and clean up. So, I guess customers should communicate our demands and give hard working people a chance to rectify small things after they do all the major and difficult work right (it's a different matter if someone messes up major things or uses a generally problematic approach). As a Long Islander, it makes me proud to see people like this reflect our culture -- not the weirdos especially of the older generation who take customers for granted (I've come across a bit too many of those, including among the younger business owners). I would love to see KinTech grow and to maintain the very, very, very friendly professionalism that Dave has established. KinTech and Dave and the two friendly guys all get 5 stars and a big invisible smiley for the phenomenal job in December 2021.

we had our unit installed by Jim and his crew about 5 years ago. I couldn't be happier with the…read moreproduct or the service. recently I had and issue with the cooling during the heat wave. we called them on a holiday weekend and Jim called back on a Sunday afternoon and helped me get the thermostat all sorted out, now we have cold air. this is one of the best service companies I've ever dealt with!!

There are many HVAC companies called Polar Bear but these guys are the best. Been with them for…read moreover 25 years. They are knowledgeable, reasonable, dependable and reliable. I will not use anyone else. Thank you so much Jim and Denise and your entire crew , of course, for taking care of us like we are family.

they were prompt, very clean group and reasonably priced…read more replaced the flue and piping, also repaired outside chimney i highly recommend them.

We bought our home a few years back...tried a different company and almost got ripped off. Then…read morethe next year we had Joe come in and service the chimneys...we won't go anywhere else...Joe is as honest as can be and always does a top notch job! Highly recommend!!

Very professional and knowledgeable. They are always on time and go above and beyond to do the best…read morework. Couldn't be happier with my ac thank you DML&S.

I've used DML&S for 4 years and i would recommend them highly! Very courteous will come in an…read moreemergency and the price is always fair.

Bob and Brian at island air awesome company and very helpful people.recommand them for your hvac…read moreservice.

Carefull, as when they say u pay premium first time for original parts they do not- we had a very…read morebad experience where they changed the fan motor to "oem" in sep to then changing the same fan 9 months later wtih non "oem", now it broke again 3rd time then saying its a problem with the street or the machine itself and coming back again (3rd breakdown) and mechanic admitted they should had used original "oem" not aftermarket parts and wanted to re charge us the same amount from the first time. Not good and asked for them to put original part last week and the owners / manager dissapeared and never called back as they were not willing to take any blame and wanted to charge us the full amount again!!- Make sure they use original manafacturers parts and even if they say they are - good luck

Quick to respond to a service call on my furnace but technician spent over 5 hours replacing the…read moreinducer motor and fan assembly. The technician had to travel over an our roundtrip to the supply house twice. I got charged $923 and feel I got charged for the technician's mistake and using a supply house that is so far away. Neighbor paid about $500 using a different HVAC contractor for the same job plus replacing the control board.

I wish every service company operated like Napolitano Heating and Air Conditioning.  I have a 7…read moreyear old Navien tankless water heater that was beginning to worry me.  Some of the parts on the manifold became corroded and I got nervous traveling on vacation with the concern I'd come home to a flooded basement.  Navien stopped manufacturing the manifold. How a 7 year old part can be considered obsolete, doesn't speak well of Navien, but that's another issue. I was told by a prior Navien certified plumber that I should replace the unit for 10k or he could try to custom build the manifold, however the plumber didn't exude the confidence that Mike did and his quote was also a lot higher than Napolitano's.  Once hired, Mike was a man on a mission.  He not only rebuilt the manifold, he made it look easy (trust me it was not) and on top of this, he was meticulous, kind and patient.  Prior to leaving he noticed a problem on my baseboard bleeders and replaced them for a nominal fee. My heater is working like a charm, I am very pleased. I trust Mike implicitly with heating and air conditioning systems, he's done a couple of repairs on my aging system always for a fair price.