Lots of delays, missed appointments, damages, will not honor warranty…read moreWorst contractor I ever worked with in my entire life ! Stay away!,,

Total life saver! I'm a new home owner. Trying to save on oil, Well, I forgot about all that…read morenonsense during the holidays and ran out of oil over night and the burner would not restart. Called as an emergency and they prioritized me to get same day service. A totally awesome experience. Tech was awesome and got me up and running, I'll be calling for my yearly maintenance with these guys!

my air conditioning was barely blowing to cool the house and running constantly. My LG&E bill was…read morecrazy high. Someone recommended Absolute and now I know why. Isaiah came to assess the situation and he was so knowledgeable. My system was so old he couldn't tell what Freon was needed. He called Drew at the office and He knew exactly what year used what. Isaiah explained everything to me in terms I could understand and showed me pictures! He also understood my budget situation and offered me many affordable options. Honesty and integrity is refreshing when so many companies want to just want to make a buck.

They did a complete replacement of our A/C and heating system because our new house system was old…read more They kept to their word and was there when they said to expect them. We were very happy with all the work that was done and they were there each day until job was completed. Workers were polite. We couldn't ask for anything more. Thank you Dom!

I received a quote the next day. But when I tried to book an appointment. I received no response. I…read morecalled the office and left a message. I emailed them and left a text message and still no response. So I hired another company

We had a small addition put on our home and had Joe come in to let us know the best way to cool…read morethis area. He recommended we replace our handler and condenser with a larger unit to compensate for the extra room, plus our equipment was nearing the end of it's life cycle age wise. It just constantly felt like it was running to make the house cold. He also added a supply and return in the small addition. We had the system put in during October 2022. Joe and his team are always extremely knowledgeable and a really nice group of people. Joe has an after hours messaging center which is 24 hours, and his team is always well equipped. Joe himself even came out a couple of times to help us with things. We are very pleased with the work and promptness that Joe and his team provide. A very stand up guy who stands behind his work, and has excellent employees! Highly recommended!

I needed my new AC units cleaned in my building bc they were all leaking. Taylor Air was able to…read moreget to me within a few hours. Super professional and sensible pricing.

Greg responded to my email request on a sunday night at almost 9pm within 3 minutes. He offered me…read morenext day service, which I was unavailable for. We scheduled a time. Which I ran 30 minutes late for unfortunately. He was easy going about it, and showed up friendly, and smiling. He was professional, courteous, knowledgeable, reasonable, and thorough. I would highly recommend him to anyone.

Called for an emergency and he was quick to respond! Absolutely recommend this company. He was able…read moreto fix my issue with my AC unit as well as take a look at my boiler :)

Russ serviced my heating system for the coming winter and I feel…read moreconfident that I am ready for the cold winter. He arrived on time and communicated important information about what I needed to know about my system. Thank you Russ.

Terrible Company. I hired M&M to replace a corroded pipe to my boiler. As a result of their…read moreincompetent work my house was left without heat. The Owner Max has refused to come fix the issue. After paying $500 to him, He wants to charge us again to fix the issue that his company left us. We had heat in our home before the repair. After workers from M&M Precision Plumbing came to our home we have no heat. The repair cost us $500 and the owner Max wants to charge us more money to come fix the issue that his company caused. We have had other Plumbing companies inspect our issue to determine the cause was a Direct result of M&M not bleeding my valves properly leaving my pipes air locked. Max (the owner) was supposed to come fix this issue over a weekend, but has ignored phone calls and never showed up to our house. This is a terrible company with terrible customer service. Save your money and look for a more reliable company that you won't need to take to Small Claims Court!

I must be doing something wrong. I know on ur little island the demand for skilled trades…read moreoutstrips the number of service providers there are. And when you subtract out the unlicensed, uninsured people from your list your choices are minimal. I wanted to replace our thermostat after a slight remodel. The old one was dingy and couldn't be salvaged. While we were at it we decided to add WiFi connectivity beacuse, well we don't really have a true need for that but since a thermostat was only a few dollars more i figured, why not. After examining the current thermostat and the wiring at the HVAC unit i was convinced the the job was beyond my skill level. Having seen Soundview shop every day on the way to the gym an knowing a couple of them work out in the same gym, I thought I'd give the local team a shot. They said they would send someone by to look at the job to give an estimate. The estimator cam by and looked and tinkered with the system for about 45 minutes. in the end he said my control panel wasn't compatible with new generation thermostats. This wasn't hard to believe, we know that the builder relied on a lot of "closeout specials" when building the house 20 years ago. He also mentioned that we may need a new damper. He stated he didn't have the control panel on the truck but he would go back to the office and have them contact me with a quote for the work. He gave me a ballpark but said they office would need to validate once the sourced the exact parts. I agreed and indicated I would wat for the quote even asking how long the job would take. I paid the service call fee on the spot and thanked the technician. Well it's been over a month and I'm still waiting for a callback with a quote (not really anymore). maybe I have a unique facial tick that coincidently tells people to "ignore this man. In the interceding time I've been able to call someone ese have the work done and get on with my life. So much for the local team...

My gas furnace draft inducer motor was failing due to bearings. I called Soundview for a service…read morecall. Brian showed up and confirmed my suspicion. $100 service fee and he said he would go back to the office and have one of his girls give me a quote. Sherri contacted me through an email and quoted me $680. + tax For a $148. Wholesale inducer motor ?? Now , i work in retail and i fully understand between wholesale and retail , but to gouge 450% is disgusting! I won't be using Soundview any time soon as they showed their true colors right away on a new customer. I had the work done locally for 1/2 the cost.

Excellent service at a very fair price, perfect punctuality, a responsible and respectful team,…read morethey left everything spotless and made sure everything was working perfect. 100% recommended!

"I Highly recommend KB heating & Air Our oil burner was not running properly . I contacted Kevin in…read morethe afternoon and he got to us within 2 hours.. Kevin was very professional, honest, and hardworking. He quickly diagnosed the issue and didn't try to upsell us on unnecessary repairs. We will absolutely use them again 5 star experience!!!