We went to this restaurant to celebrate my birthday. We ate around 6pm and I got food poisoning. I started feeling very sick around 10pm. It was one of the worst nights of my life! I emailed the restaurant and I got no aswer back. I ate PÂTÉ DE FOIE, SEAFOOD LINGUINE and HALO. Please stay away from this place!! read more

Dined in grand caffe for breakfast two days which was a great jump start for long sightseeing days using groupon vouchers. Would never pay 25 per person though. Watermark for dinner our last evening was amazing though we didn't get entrees. We loaded up on nachos at margaritaville around 4 and had a lite dinner at 8. Kids meals were 20 apiece including drinks. Lasagna was amazing pizza was meh. My wife and I each had a salad (Caesar and Caprese) and split the seafood appetizer for 2. The food was excellent Service was amazing. Attentive informative and non pretentious. Atmosphere and view also excellent. Service at Mystlounge was not impressive at all. Bartenders were disinterested and impolite. read more

Came here for a celebratory dinner. My fiance and I just got engaged earlier that day and wanted to come here for a special dinner with a great view of the falls. I must say it was very disappointing. The atmosphere was very nice but service was horrible! When I called to make the reservation, the hostess promised us a seat by the window because she knew how important that night was for us. When we arrived, not only did we not get a seat by the window but our server was very rude and condescending. No small talk or a smile from her. The food was bland. I ordered the prime rib and my fiance ordered the ribeye. Sides were ok, not a lot of flavor. Overall, I would NOT recommend this place. Didn't even come back for breakfast even though we had a voucher for free meal. No thanks! Wouldn't waste my time or money! read more

The view is, of course, spectacular. The food and the staff were great. We all had various items from the menu and were not disappointed. Noise level is great. Upbeat feel with romantic booths or glass window table seating is a plus. The staggered floor plan allows everyone a great view of the falls. One of my favorite places. read more

Amazing view with amazing food. My wife and I both had steaks that were cooked perfectly. Service was great. All around great experience. We also had dinner during the 10pm fireworks great view. read more

We were staying at the Hilton and so got a $40 voucher. Came here with my boyfriend and we were both just very hungry. The view is nice, but definitely not worth the price of this place. I got the scallop appetizer and it was phenomenal. Other than that, we got the steak and desserts. It was mediocre at best. The steak was very tough and a cheaper cut. This would have been okay had our bill not come up to $160. The food is definitely NOT worth the cost at all. They tag on a TI (tourism) fee that was pretty much $10 for us. We thought this was ridiculous as it really hiked up our bill. Had we known how expensive and sub par this restaurant would be, we would never have come. Definitely not worth it to use the voucher. Service and decor was decent read more

We were extremely disappointing. The service was good enough. The presentation of the food was lovely but there was no flavor. None. People were in shorts. For the money you pay it certainly is not worth it. Go to Queen Victoria Place read more

Overall watermark is overrated and only there because of the view if offers, which to be honest is as good of a view as my hotel room at the hilton. Tries to seem like high quality bc the atmosphere and pricing of food, however I order the seafood for two and split it with my boyfriend. The lobster was overlooked and had no flavor, and the risotto I had was very undercooked. Spend over 200$ for a meal I thought any chain restaurant could beat. read more

It's a mixed bag.....the Lamb was spectcular....the risotto was devoid of salt and it had micro greens in it that wilted The view was fine but in a community centered around 'the view' who cares... Just walk down to the falls for a better view. A restaurant should be all about the food and for that price nothing should be out of place. read more

I was disappointed with the meal my family and I had last night before the Smokey Robinson show. This is my first Yelp review, I felt obligated to make other people aware of the food. The quality of ingredients was fine, but the issue was with the execution. Our $100 steak and lobster was cold. However, there were no issues with the service and the dessert was great. I won't eat here again, view was great and if you do come to the restaurant keep in mind you are paying primarily for the view. read more

Thoroughly enjoyed our dining experience, from the food to the ambiance and the wait staff all was great.

The service was outstanding at The Watermark Restaurant. The servers were friendly, efficient and very attentive. I would say, the service we received on Saturday night was the best we have ever had in the Falls. read more

We had a good meal at Watermark. The view is spectacular. The service was very attentive before the food came and the staff were nearly impossible to find once the dinner was placed on the table. The food was good although for the price I found the steak to be chewy and of the quality I could have done myself at home. The Tourism Improvement (TI) Fee that is added to the bill is optional. Double bonus points to one of the staff for telling us that. And shame on the town mothers for trying to soak the tourists with yet another tax (I'm sure fathers were involved in this taxation shake down; there are already enough taxes). Ask them to remove the TI Fee unless you just like being soaked by politicians you can't vote for. read more

The only reason to be at this restaurant is its views. The food was terrible (and i'm not exaggerating) for the price paid. You can easily get way better quality at any other restaurants on the streets of Niagara for that money, and probably way better service. When I called to make changes to my reservation (I wanted to change my reservation from 7:30 to 8), they hung up on me midway through my sentence. And when I called back, no one picked up. I tried calling back both half an hour and an hour later, the line was "busy". Our server disappeared during most of our meal and honestly, the food was horrible! read more

We had brunch here during a stay the the Hilton. It was a beautiful Sunday morning on a bright and sunny autumn day. The buffet is a bit pricey but the food was awesome. The view is unbeleivable, no matter where you sit. read more

Went up for the breakfast buffet, it gets 3 stars for the great service, beautiful decor and great views. Is it worth more than $20? No. Food is luke warm and gets cold by time you hit your seat. The egg/omelette bar was good and I could tell the quality of the food was good to begin with, but really needs to be kept warmer. Coffee also comes barely warm... if you're into cold foods for breakfast, great! read more

Quick service, nice people, mediocre food, great view of both falls (too bad they built a casino in the way).

We arrived 15 minutes early for an 8pm reservation and were sent to the bar for a "15 to 20 minute wait". fair enough. After waiting almost an hour we left. we would not recomment the Watermark to anyone!! read more

My husband and I along with another couple visited this restraunt over the weekend. The view beautiful, but the service that we experienced was definitely lacking in the customer service department and our food was undercooked. I even sent the restaurant an email 4 days ago and have heard nothing back... I found for what this was, the food was most definitely over priced. Would not go back. read more

Expensive for practically nothing. I mean, the view was nice but the food was just overpriced and it tasted bland. Not only that, even the desserts was quite bad. I had high expectations walking into Watermark seeing that it's known to be such a high end restaurant but was very disappointed. The staff were polite and checked up on us quite often which was nice. All in all, I don't think I will want to return any time soon. read more

Booked a table on open table. Then called into the restaurant to check they had a childrens menu and to see if they could give us a window table as we were celebrating my husbands birthday. All our expectations were met perfectly. The view was amazing, all of the the food was delicious and our server Anthony went out of his way to make sure my daughters food was cooked to her liking (plain!) They even put a candle in my hubbys desert! Would highly recommend this restaurant. read more

This was a huge disappointment!! We only saw our waiter maybe 4 times and we were there over 2 hours!! Food was not good. Service was worse. read more

I almost was discouraged from going because of the reviews but I figured there was a beautiful view, the food looked good, and it was well-priced. We were also staying in the Hilton which made it more convenient. The food was remarkable and the view was breathtaking. I got the chicken and shared the NY steak with my friend and they were both good. Dessert was delicious too but the lavender was a little strong for our tastes. Service was phenomenal so I do not know why there are negative reviews. Try going around night time so you can catch the fireworks. Definitely would have regretted not going. read more

The view was just beautiful! The service great! The food was ok. Not worth the $$$. I had the short ribs. No flavor and dry. I suggested to our waiter that they should add more sauce. He said thats the way it comes packaged! Opps, a slip by him. The potato leek soup was very good.The seafood linguine was bland. Probably packaged too. read more

view is nice, but the food is wanting. Service was lacking, rude, and absent. For the price, would have expected better quality and variety. Less-than-average food doesn't cut it in an environment marketed as fine. read more

We came for dinner. We asked for and got the best table in the restaurant; the corner nearest the falls. The view is spectacular and the service was excellent. My salmon dish was excellent but my wife's Prime Rib was just okay with an odd gravy over it. Who pours gravy over Prime Rib. But we enjoyed our dinner, the view and the service. Yes, it's certainly pricey but where else would you get that view? Yes, we'd return and recommend it to friends. read more

Last nights dinner at the WaterMark in Niagara Falls, Ontario was excellent. The food was great, the service impeccable and the views amazingly spectacular. Our window table had an incredible view of the falls and the Labor Day fireworks display. Because of all the great amenities my friends and I truly enjoyed every minute of our stay at this Hilton. I'm looking forward to returning again. read more

I went here on Saturday with my boyfriend. We had a great time. Great service, atmosphere and food. We both did 3 courses for $55. I had the soup, goat cheese crostini and the beef ribs. My boyfriend had the calamari, the fennel pork sausage with polenta and the steak. Everything was delicious, especially both of our second courses (goat cheese crostini and the pork and fennel sausage, the polenta was incredible! There was a live singer, which was very romantic and the views were great of course. I would definitely recommend this restaurant to couples, it was worth the money spent. read more

Food is not bad but the price is really too high. I wish they were cheaper. Would still recommend though as they are one of the few decent restaurants there. read more

Bad, no other way to put it. We just finish our dinner at the Hilton "The Water Mark" in Niagara Falls Ontario. The wife and I both ordered the Pre-fix menu, Our10 and 9-year-old boys both ordered the child's Pre-Fix menu as well. My starter was just ok but just ok. My wife's calamari was probably the worse we have ever encountered. Both boys and my wife ordered the New York steak, my 10-year-old dragged me to the boy's room where he spit out his steak and informed me that, that was a really bad piece of meat. I do have to say that we have spoiled our boys with good steaks since they started to eat them, but my wife's steak was the worse, the gristle was so bad that she got grossed out and could not eat it. When the server asked we were honest, she did inform her supervisor, who came by and apologized. In the end we were not charged for my wife's meal; but bottom line the food at the Water Mark was a great disappointment. Our 9-year-old also complained about the quality of his steak. read more