We loved this resort! The staff were all very friendly and accommodating. Chrissy was a server in…read morethe pool area was incredible. So nice and had great recommendations. Try the crème brûlée oatmeal, yum! Clean accommodations, great food, boat rental on property for snorkeling and sunset cruise. Only 50 minutes to Key West. We will be back!

Great hotel! Rooms are spacious and super clean! Great helpful staff. Prime location…read more Pool area is amazing with great views! Breakfast was excellent with lots of good choices.

Easily one of the biggest hidden gems on Marathon Key ... literally hidden because aside from the…read morenon-descript sign on the highway, the dense tropical foliage hides the place! Get past that and you find a first-class resort, dense beautiful tropical gardens, great staff, all the perks one wants in a Keys resort... pool, bar, water sports, super nice/clean rooms, plenty of parking! Mia helped us check in and gave us the property tour, did a great job... thanks Mia. Complimentary prosecco upon check-in! Nice little gift shop at the office. The resident cat Wilma will follow you around, so be aware, she'll join you for bed! Family and adults sides to the resort, which is nice. Only had one night this time around, but we'll be back for sure! Highly recommend!

DO NOT STAY HERE!!! What a terrible experience. Right when you get out of your car to check in, you…read morewill smell dead carcass and think there are dead animals around you - it will actually be decomposing seaweed riddled with trash. As many of us do, we will look at the reviews and see it's highly rated only to realize that all the fake/paid 5/5 reviews are distorting the rest of the real ones that will discuss the truth of what you'll get with this stay. You will go to the manager to discuss this putrid smell and attempt to get a refund since you not only can't sleep through the disgust, the beach that you mainly booked for, is completely not usable. The manager will regurgitate a scripted response as she has done many times because there's obviously been a substantial amount of complaints regarding the lack of usability of the beach. It is as follows: - We have a live camera that shows the quality of the beach - I scream from everywhere regarding the sargasm - just check the website - No refunds. I'll credit your stay but you should have known the risks if you just look at the website. - We clean the beach daily. - It will be better when there is high tide. It's just low tide right now. - This all came in last night. All of that are completely erroneous. They have no live camera or mention of built up sargasm/seaweed on their website, and with the ample amounts of trash and literal decomposing seaweed, it is very telling that there is no daily clean up. There is a camera of the patio and far off ocean that conveniently does not display the shoreline but that's a separate Florida website that displays several hotels with the conditions of the property. Again, this camera also does not transparently show the shoreline where tons of sargasm built up is displayed. As a business owner, I understand that company culture starts at the top. A manager who repeatedly makes dishonest claims and responds defensively rather than with understanding reflects a culture established by ownership--one that prioritizes denying refunds over treating customers fairly. That approach may protect a single payment, but it will ultimately cost the business far more in trust and reputation. As more customers share honest experiences like mine, those reviews will speak louder than the questionable stream of perfect five-star ratings, and potential guests will know to stay elsewhere. So, now you have booked to stay here and you are told no refunds - what to do? 1 - document everything (be very honest and show exactly what you got - the truth is on your side). 2 - forget them giving you a refund or Expedia or wherever you booked because they will not try to help you at all. Instead, go to your credit card company and dispute it with them letting them know that literally you are not getting what you paid for. You probably were like us and wanted to use the beach and the beach is not only unusable and gross - it is hazardous. 3 - leave immediately (we left after 1.5 hours) and stayed at another hotel. Why put yourself through torture and pay for a terrible experience? I'm telling you, your stay will get so much better elsewhere. We personally booked at the Hyatt Vacation Homes for less money in Key West and had a FABULOUS time once there. 4 - Again, document all the issues you see in the hotel and follow up with your credit card customer service team. Also, contact the Florida health code and other departments (elevator, hotel ratings, BBB, etc.), so they at least meet minimal standards for operating a hotel. I can't emphasize this enough - DO NOT STAY HERE. You will be miserable. It's gross, dirty, and they have terrible customer service. Save yourself the headache. It is as it smells - like a piece of decomposing sargasm.

Clean and large breakfast selection. No issues with our stay. They offer laundry too!…read more Mr Li helped us check in and was super friendly and kind. Really enjoyed our stay

I very much enjoyed my 3-night stay at this hotel…read more Compared to other Hampton Inns I have stayed at, this one had the most spacious room. It even had a wet bar with an extra sink and an outdoor patio area with a couple of chairs and a small table. There was also a larger-than-average fridge, microwave, and safe. Possibly my favorite thing about Hampton Inns is the included breakfast. It's so convenient to have a wide selection of foods available to start your day. There's always some meat (typically sausage patties or bacon), eggs (typically scrambled or frittatas), and breakfast potatoes; oatmeal, yogurt, and some toppings; cereal (frosted flakes, cheerios, and I forget the last one) and milk; bagels, bread, and toppings (cream cheese, butter, jam, etc.); fruit (typically bananas and apples); waffle batters (vanilla and a rotating flavor like blueberry or banana) and an iron; juice (typically OJ and apple or POG); and I'm probably missing other things. There is ice, hot and cold water, tea, and coffee available 24/7. Other amenities include a pool, tiki bar that serves drinks and food in the pool area, room service, a decent gym, and a little dock where iguanas like to hang out throughout the day. Service was excellent. Parking is $10/night with in and out privileges and there are plenty of stalls. And because of the layout of the hotel which only has 2 levels of rooms, you may be able to park right outside your room's patio door.

Where to begin! The check in was smooth and the desk attendant very friendly. The room was very…read moreclean and so comfortable. The resort has two pools overlooking the ocean. Unfortunately, it was too cold for us to swim because of a very unusual cold front the keys haven't experienced in 15 years. The pools are heated, but we found the hot tub more enjoyable. The beach is private and beautiful. Very well maintained and rocks picked up every day. The restaurant on site was very convenient and live music played daily. They even have a grill with utensils that we utilized. I can't say enough good things about this resort. We absolutely loved it and had a wonderful time. I hope someday to be able to visit again!

Excellent underrated spot with pool and ocean access. Walk next door for food and drinks…read more Reasonable priced in a quiet area. We elected to go with the street view king vs ocean view to save a little and we are happy with the choice since there is no patio. We were able to hang at the beach bar and have lunch with some live music and then lounge at the pool. Great day. Room is comfortable and just what we needed as our get away.

Really nice rooms and clean property. They have two buildings, the one up front feels newer and…read morehas interior room doors; while the one at the rear of the property feels older and has exterior room doors. Our room and the property overall were very nice, but I have to say it appears our room's wood floors hadn't been cleaned very well because our white socks would get very dirty immediately upon walking on them. Couple of pools with water views; one by each building. Between the buildings are a restaurant, some boat docks, and a shop with guest services like boating, snorkeling, diving, etc. (all additional costs of course). The restaurant on the property was really good, as was the restaurant directly across the highway from the hotel, so you've got options if you don't want to drive or want to have some adult beverages. Complementary breakfast in the front building, but it can be very busy and hard to get a table sometimes. $20 per day for parking is a bit ridiculous to me; land in Marathon isn't at a premium like in Key West. Overall a very nice hotel at reasonable rates for the area. Would definitely stay here again.

Awful experience at his property! Rude front desk, which gives the brand a bad name…read more Our 4 pm checkin time was delayed by 90 minutes. The lady who was changing our family in had a nasty attitude saying that the rooms are not ready because the guest did not check out and they did not know the ETA!! What an ABSURD!! They also disclose that the parking is $22/day. Unpleasant experience across the board. This is exactly why people do not like staying at Marriott and go to Hyatt. Never again.

Sadly I had a really bad experience here due to the hotel management's failure to maintain the…read morerotting sargassum on their private beach. The sargassum releases hydrogen sulfide gas (smells like rotten eggs) into the air which can cause nausea, headaches, and eye/throat/respiratory irritation. The hydrogen sulfide gas was most likely greater than 40ppm because our carbon monoxide detector in the room started chirping at 2:30am. We left the hotel at 3am and had to drive to another hotel because of the issues the hydrogen sulfide gas was causing. We purchased a suite so I called the front desk to see if we could be issued a discount due to the fact that we left at 3am because of the carbon monoxide alarm going off and we were denied a discount. This is very unfortunate, we went here 3 years ago and had a great experience. We came back because we loved their private beach so much so we were very disappointed by this entire experience. We will never be returning again.

Want to stay in the Florida Keys right on a nice private beach for an affordable price then this is…read moreit. About half way in between key largo and key west. Perfect spot to relax on the beach with shallow waters and minimal people. In islamorada and 45 minutes if you want to drive to key west. You can always stop at key largo on your way out.

Visited this past summer with our family and we had a great time! Most importantly, the rooms were…read morevery clean. Pool was big and clean as well. Great accommodations for our boat. My only complaint is of the continental breakfast which was included but due to COVID-19, they couldn't have an open buffet style breakfast. Breakfast was different every day. A cold bagel with a Tropicana juice, a box of cereal with milk or a banana and a yogurt. This isn't my idea of breakfast while on vacation. The free coffee wasn't good either the Starbucks coffee was okay but had to be laid for. 5 starts if they can get the breakfast situation handled. Would definitely go back.

I had a fantastic time when I stayed here 6 days on my yearly vacation to the keys. Very nice…read morestaff, big clean room, comfortable bedding. Morning breakfast, but most importantly coffee! I would not hesitate to book again. Hopefully sooner than later!

Great experience! Manager showed me around the new waterpark. Didn't get a chance to do a spa…read moretreatment, but receptionist was so sweet. Loved our room. We had a great view of the pool.

Kevin at Pilar Bar is a true Keys personality and does a great job taking care of his guests. He…read morewas great to chat with and poured excellent cocktails both at the bar and also for the Adults Only pool. Make sure to stop by and see him during your stay.

The tiki bar was fun. Carvin took care of us. Nice beach, nice people, nice view. The stay was fun.read more

We came for a drink at the beachside tiki bar while staying elsewhere in marathon. This was a very…read morenice option. Great drinks and menu for a quick bite. Beautiful venue for a tiki bar. Our server Ana was excellent. Beautiful place to watch a sunset.

6/2023- Great family vacation! The hotel is so quite and relaxing. The beach was beautiful. My…read morehusband enjoyed standing in the water and flying his kite, and fishing with daughter. My son and I relaxed beachside and floated in the pool.

This is one of those cases where you just want the place to be better. The grounds are well-kept,…read moreincluding the pool, gardens and small beach. Staff is helpful. The units, though, are dismal. The furniture, carpeting and curtains are old and dingy, with dark green carpeting and burgundy curtains and furniture. Because of visibility from one unit into the others, you feel compelled to keep the curtains drawn for privacy, which makes rooms feel very dark. The units have a unique configuration. You walk upstairs to the kitchen and wrap-around porch level, then upstairs again via a spiral staircase to bedrooms, bathrooms and the sitting area. This was not a problem for us, but the group next door included a woman who'd just had foot surgery and she was struggling getting in and out of the unit. You will also need to be able to carry your suitcase up two flights of stairs. Our unit had an updated kitchen, but bathrooms really need updating as well. They are tiny and sad, with shelving and cabinets made of particle board. Location is fine, though you have to drive down a rather industrial road to get to the property. But that hodgepodge seems kind of indicative of the Keys.