We loved this resort! The staff were all very friendly and accommodating. Chrissy was a server in…read morethe pool area was incredible. So nice and had great recommendations. Try the crème brûlée oatmeal, yum! Clean accommodations, great food, boat rental on property for snorkeling and sunset cruise. Only 50 minutes to Key West. We will be back!

Great hotel! Rooms are spacious and super clean! Great helpful staff. Prime location…read more Pool area is amazing with great views! Breakfast was excellent with lots of good choices.

Secluded relaxing resort on a grassy water area with on-site market, restaurant, pool and rooftop…read morebars. 3.75 stars Highlights - Secluded area: very chill and relaxing - Nice staff: especially Jeff the bartender - Market was fantastic assortment of quality items - Grass hut pool bar: large covered area with some fun games spread around (connect 4, string hook, cornhole, ring toss, etc). - Waterfront with beach chairs on little sandy areas, sitting hammocks, and a pier. 2 pools-- one for adults - Aqua cabana: cool option to rent to float on the water for a while. Has a table and is covered. $199 for the day including bucket of beer/seltzers or a bottle of rose. - Basic kayaks and paddle boards included and other activities offered like kite surfing. - Restaurant and rooftop bar on site were great and convenient - Had a family 3 bedroom unit with kitchen which was nice. - Not so crowded when we were there mid-April Midlights: - Tide changes made it harder to do water sports since had to plan around low tide times. - Beds and sheets weren't the most comfortable - Day without Jeff the drinks were not great by the pool. - Adult section is more recently renovated than the family side. - Adult pool actually more crowded and set back in shade. Lowlights - Restaurant and rooftop bar closed Tuesdays and Wednesdays - Water ground is sludgey and not fun to walk on. Also sometimes an unpleasant odor. - Door to our main balcony was broken after our first night so for several days we couldn't go out there. Bummer cause was the main place we planned to hang out. And hub missed part of our aquacabana day waiting for someone to come up since his suit was out there. - No service for rooms while we were here 3 nights

Easily one of the biggest hidden gems on Marathon Key ... literally hidden because aside from the…read morenon-descript sign on the highway, the dense tropical foliage hides the place! Get past that and you find a first-class resort, dense beautiful tropical gardens, great staff, all the perks one wants in a Keys resort... pool, bar, water sports, super nice/clean rooms, plenty of parking! Mia helped us check in and gave us the property tour, did a great job... thanks Mia. Complimentary prosecco upon check-in! Nice little gift shop at the office. The resident cat Wilma will follow you around, so be aware, she'll join you for bed! Family and adults sides to the resort, which is nice. Only had one night this time around, but we'll be back for sure! Highly recommend!

I very much enjoyed my 3-night stay at this hotel…read more Compared to other Hampton Inns I have stayed at, this one had the most spacious room. It even had a wet bar with an extra sink and an outdoor patio area with a couple of chairs and a small table. There was also a larger-than-average fridge, microwave, and safe. Possibly my favorite thing about Hampton Inns is the included breakfast. It's so convenient to have a wide selection of foods available to start your day. There's always some meat (typically sausage patties or bacon), eggs (typically scrambled or frittatas), and breakfast potatoes; oatmeal, yogurt, and some toppings; cereal (frosted flakes, cheerios, and I forget the last one) and milk; bagels, bread, and toppings (cream cheese, butter, jam, etc.); fruit (typically bananas and apples); waffle batters (vanilla and a rotating flavor like blueberry or banana) and an iron; juice (typically OJ and apple or POG); and I'm probably missing other things. There is ice, hot and cold water, tea, and coffee available 24/7. Other amenities include a pool, tiki bar that serves drinks and food in the pool area, room service, a decent gym, and a little dock where iguanas like to hang out throughout the day. Service was excellent. Parking is $10/night with in and out privileges and there are plenty of stalls. And because of the layout of the hotel which only has 2 levels of rooms, you may be able to park right outside your room's patio door.

The hotel is amazing clean, decorated beautifully. Staff is so friendly. Breakfast has many items…read moreto choose from, coffee delicious Only improvement needed are the lounge chairs around the pool

Where to begin! The check in was smooth and the desk attendant very friendly. The room was very…read moreclean and so comfortable. The resort has two pools overlooking the ocean. Unfortunately, it was too cold for us to swim because of a very unusual cold front the keys haven't experienced in 15 years. The pools are heated, but we found the hot tub more enjoyable. The beach is private and beautiful. Very well maintained and rocks picked up every day. The restaurant on site was very convenient and live music played daily. They even have a grill with utensils that we utilized. I can't say enough good things about this resort. We absolutely loved it and had a wonderful time. I hope someday to be able to visit again!

MeliZa with a Z is amazing! She is the nicest person I have met at a resort to date she deserves a…read more10 star she even told me about an aloe plant outside the resort for my sunburn.

Really nice rooms and clean property. They have two buildings, the one up front feels newer and…read morehas interior room doors; while the one at the rear of the property feels older and has exterior room doors. Our room and the property overall were very nice, but I have to say it appears our room's wood floors hadn't been cleaned very well because our white socks would get very dirty immediately upon walking on them. Couple of pools with water views; one by each building. Between the buildings are a restaurant, some boat docks, and a shop with guest services like boating, snorkeling, diving, etc. (all additional costs of course). The restaurant on the property was really good, as was the restaurant directly across the highway from the hotel, so you've got options if you don't want to drive or want to have some adult beverages. Complementary breakfast in the front building, but it can be very busy and hard to get a table sometimes. $20 per day for parking is a bit ridiculous to me; land in Marathon isn't at a premium like in Key West. Overall a very nice hotel at reasonable rates for the area. Would definitely stay here again.

Hotel Employees very pleasant & helpful Free Breakfast good,…read morejust wish they had a microwave available... BEST Part is Sparky's Fish house & Bar behind the Hotel. 5 Star Menu, Food, Bartenders, Bar Back's & Servers! Happiest Restaurant/Bar I have ever been in, and I lived in Steamboat Springs, Co...we had fantastic happy bars! Beautiful view, on the water, watch the boats come in & out. Lots of Osprey, Split Tail Terns, Pelicans & Seagulls! Fantastic Bands, Singers, Entertainers, Western/Rock/Buffett of course. Worth staying at the hotel, just for this fantastic establishment!!

Want to stay in the Florida Keys right on a nice private beach for an affordable price then this is…read moreit. About half way in between key largo and key west. Perfect spot to relax on the beach with shallow waters and minimal people. In islamorada and 45 minutes if you want to drive to key west. You can always stop at key largo on your way out.

Great Hotel, Awesome Service, Priceless Private Sandy Beach, Awesome Sunrises and all at a Super…read moreAffordable Price! At first, we were a little hesitant to book; after all, it is a very old Motel and we read a couple of bad reviews about it. We almost walked away and went somewhere else - BOY, ARE WE GLAD WE DECIDED TO TAKE A CHANCE AND BOOK at KCB Motel! Yes, the Motel is over 50 years old, but it has been very nicely refurbished specially the bathrooms in the rooms. As for the bad reviews, well they are over five years old and I could not find a single trace of any of the faults mentioned in the bad reviews! The motel common areas and the rooms are all very clean, the service to the room was great, and very early each morning, there was a crew going all over making sure everything was clean and fresh to start each day. We used the two BBQs provided (gas included) and in the morning there were at least 3 guys cleaning up the BBQs and the "cooking" area for us to enjoy again. We had such a positive experience that we are already planning out return trips; we are only an hour and a half away and we plan to visit several time a year! The beach, the absolute BEST part of the Motel, is a hidden gem considering the lack of sandy beaches in the keys. Very nice white sand and only a few scattered patches of Sargasso (grassy sea bottom), but you have to go way in deep to see those. It runs from side to side of the hotel property and it is less than 30 feet from most rooms to the water! No more lugging coolers and equipment from the car to the beach or from a "normal" hotel room to the beach. You just have to take a few steps to your room to get whatever you need. There are several thatch roof cabanas with plenty of tables and chairs where you can enjoy breakfast (provided by the Motel), or lunch and dinner while listening to the waves coming ashore. You can even just sit there doing nothing but enjoying the view or you can take a plunge in the clear water! With such a short distance from the room to the beach, we went in and out several times a day; we even had time for a short siesta most days! Oh, and yes, they have a very large pool, but I could not tell you about it because I did not use it at all. Not because it was bad, but because I could not tear myself away from the beach! Next trip, I will try and find some time to take a dip in the pool. Last but not least, the price - Incredible! During the fall months, September to December, the rates are only $120 for a regular side facing room or $200 for each of the four nicely decorated beachfront suites, each with a distinct theme! There is no "resort fee" added to the price of the room, just the plain normal tax. By the way, we went as a group made up of 21 members of our car club! Had the greatest time and even made some friends with the other weekend guests! We exchanged phone numbers with 4 other couples (all one group) so that we could coordinate our return trip soon! One couple from France taught us how to correctly pronounce "Croissant with eggs and sausage", one of the featured breakfast items. The correct way is "Croissant aux oeufs et saucisses", trust me, no at all pronounced as it is written, a BUNCH of the letters are silent and the rest need some emphasis when pronouncing! Thank You Tony and Jen, you are the greatest! Looking forward to our next trip!

Visited this past summer with our family and we had a great time! Most importantly, the rooms were…read morevery clean. Pool was big and clean as well. Great accommodations for our boat. My only complaint is of the continental breakfast which was included but due to COVID-19, they couldn't have an open buffet style breakfast. Breakfast was different every day. A cold bagel with a Tropicana juice, a box of cereal with milk or a banana and a yogurt. This isn't my idea of breakfast while on vacation. The free coffee wasn't good either the Starbucks coffee was okay but had to be laid for. 5 starts if they can get the breakfast situation handled. Would definitely go back.

I had a fantastic time when I stayed here 6 days on my yearly vacation to the keys. Very nice…read morestaff, big clean room, comfortable bedding. Morning breakfast, but most importantly coffee! I would not hesitate to book again. Hopefully sooner than later!

Great Stay With Some Service & Logistics Gaps…read more Overall, we had a genuinely great experience as first-time visitors traveling without kids but with service animals. The property shines in many areas, especially if you're looking for a relaxing resort atmosphere with beautiful water views, pet-friendly accommodations, and a fun, laid-back vibe. That said, there were a few frustrating misses that held this back from being a 5-star stay. THE GOOD * Beautiful beach & lagoon area - Easily one of the highlights of the property. Relaxing, scenic, and fun overall. * Salt + Ash is a must - Exceptional food and one of the best dining experiences on property. The wine selection was top-notch and the beef tenderloin was outstanding. Easily our favorite restaurant. * Incredible staff throughout the resort - Bell staff, valet, oceanfront servers, housekeeping crew, and pool staff were consistently kind, personable, and welcoming. * Staff who go above and beyond - Huge shoutout to Joshua, who helped us secure chairs near the adult pool, and Danielle, who took time to chat, swap stories, and made us feel genuinely welcome. Hospitality like that sticks with you. * Captain's Suite is worth the upgrade - Strongly recommend spending the extra money if budget allows. The added space made the trip: dining area, living room, fridge, two toilets, large balcony, and beautiful water views overlooking the pool and lagoon. It elevated the experience tremendously. * Extremely pet & service animal friendly - This place deserves serious praise here. Few resorts feel this comfortable and accommodating for travelers with animals. Staff were respectful, welcoming, and there were no awkward restrictions or friction. If you travel with pets or service animals, this property stands out. * Tiki Grill - Great atmosphere for drinks and relaxing. Perfect for unwinding poolside. * 20% off dining on property helped offset costs - Appreciated perk considering resort pricing. THE NOT-SO-GOOD * Front desk communication & housekeeping logistics need work - This was our biggest frustration. We stayed in a Captain's Suite and requested both a room cleaning and balcony cleaning (bird droppings had accumulated on the balcony) around 10 AM. The front desk wrote down our room number and assured us it would be taken care of. When we returned around 3:30 PM, neither had been done. By after 4:30 PM, the room had finally been cleaned, but the balcony still hadn't been addressed. When you pay extra for a premium room and oceanfront balcony experience, this feels disappointing. There also seems to be a mild pigeon issue, and balcony maintenance should really be part of a regular checklist. Some simple bird deterrents or more proactive cleaning would go a long way. * Concierge/text support didn't materialize - We were told we'd receive a concierge-style welcome text shortly after check-in for support/questions. Unfortunately, we never received it. To make matters worse, the room phones didn't work, meaning concerns had to be addressed in person while waiting in the front desk line. * Food quality was inconsistent - Salt + Ash was phenomenal, but not every dining experience matched that standard. Tiki Grill: Great drinks and atmosphere, but the food was forgettable, under-seasoned, and not something we'd order again. Fine in a pinch. Angler & Ale: Beautiful waterfront views and exceptional staff, but the food leaned heavily fried and felt more like average bar food than resort dining. Fish and chips were disappointing. Oddly enough, the banana split ended up redeeming the meal. * Convenience store prices were shocking - Convenient? Yes. Affordable? Not even close. A few sodas and snacks escalated to $60+ surprisingly fast. I expected a slightly easier option versus restaurant pricing, but the markup felt extreme. * Parking costs add up - Valet runs about $40/day and self-parking is roughly half, but expect around a 10-minute walk with luggage, making valet feel almost mandatory. FINAL THOUGHTS Despite some communication breakdowns and uneven food experiences, we truly enjoyed our stay. The Captain's Suite, peaceful balcony views, fire pit at night, lagoon, beach access, pickleball, and pet-friendly atmosphere made for memorable moments. My advice: upgrade to the Captain's Suite, eat at Salt + Ash (seriously, get the beef tenderloin), enjoy the tiki drinks, walk the grounds, soak in the sun, and be selective about food choices elsewhere. Use the convenience store sparingly. Fix the housekeeping/communication gaps, improve how guests can raise concerns without standing in line, and clean those balconies consistently--and this place could easily become a 5-star destination.

We recently stayed at Hawk's Cay and had nothing short of an awful experience from start to finish…read more I was so incredibly excited to stay here, as I've heard incredible things about the resort. I can confidently say I would never stay here again after our visit. We arrived about 30 minutes before checkin time (around 3:30pm) and were told our room was not ready yet. No problem. Our baby was due for a nap so I took him around the beautiful property to sightsee. At 4:05pm they called me to tell me our room was ready. We went upstairs and I was about to put him down for a nap, but I realized we were in a double queen when we had booked a resort king. Also, there was no pack 'n play set up as I had requested in our reservation. With a now crying baby in my arms, I called the front desk and let them know they had put us in the wrong room. The woman told me to come down to the lobby and she would meet me there to bring us to the last remaining king. Why weren't we put there in the first place? We went down to the lobby and waited about 20 minutes before asking to speak to a supervisor. The woman told me the original person coming to meet me was on her way. I expressed my concerns to her while she took me to the new room and she apologized politely, but after arriving in our new room (again with no pack 'n play set up), the entire checkin process took an hour and a half. My now overly tired and incredibly cranky baby was crying as I tried to get him down for a nap in our new room. We were interrupted by the woman coming back with our keys, then 10 minutes later a man knocked on our door with a folded up pack 'n play and asked, "You know how to set this up, right?" Now on the verge of tears, I asked him to please set it up for me. He cranked it open and told me there were "linens to put in the bottom for the baby." When I inspected it, it looked broken and rickety on the bottom with no padding. Linens are a serious SIDS risk for babies, so I'm not sure why such a nice resort couldn't provide us with a safe, non-broken crib. We did not end up using it. That evening when we were getting ready for dinner, there was an ironing board with no iron in the room. We called and they brought one relatively promptly. The air conditioning must have had an issue because it could not have possibly been any louder. On top of everything that had made our evening so stressful, the alarm in our room went off at 5:45am, waking the baby and myself up an hour earlier than normal. This threw off our entire next day as well. The resort does not provide "do not disturb" tags inside your room, so during his first nap of the day housekeepiAng knocked loudly and barged into our room! I tried to speak to a supervisor and all I got was an insincere, unconvincing apology. What was supposed to be a relaxing stay at one of the most highly-regarded resorts in the Keys was the most stressful (actually, the only stressful) experience I have ever had in the Keys. To have spent over $400 on a room and had such a disappointing stay was unacceptable. Do not recommend.

The tiki bar was fun. Carvin took care of us. Nice beach, nice people, nice view. The stay was fun.read more

We came for a drink at the beachside tiki bar while staying elsewhere in marathon. This was a very…read morenice option. Great drinks and menu for a quick bite. Beautiful venue for a tiki bar. Our server Ana was excellent. Beautiful place to watch a sunset.

6/2023- Great family vacation! The hotel is so quite and relaxing. The beach was beautiful. My…read morehusband enjoyed standing in the water and flying his kite, and fishing with daughter. My son and I relaxed beachside and floated in the pool.

This is one of those cases where you just want the place to be better. The grounds are well-kept,…read moreincluding the pool, gardens and small beach. Staff is helpful. The units, though, are dismal. The furniture, carpeting and curtains are old and dingy, with dark green carpeting and burgundy curtains and furniture. Because of visibility from one unit into the others, you feel compelled to keep the curtains drawn for privacy, which makes rooms feel very dark. The units have a unique configuration. You walk upstairs to the kitchen and wrap-around porch level, then upstairs again via a spiral staircase to bedrooms, bathrooms and the sitting area. This was not a problem for us, but the group next door included a woman who'd just had foot surgery and she was struggling getting in and out of the unit. You will also need to be able to carry your suitcase up two flights of stairs. Our unit had an updated kitchen, but bathrooms really need updating as well. They are tiny and sad, with shelving and cabinets made of particle board. Location is fine, though you have to drive down a rather industrial road to get to the property. But that hodgepodge seems kind of indicative of the Keys.