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Waterwise Pool Service

5.0 (2 reviews)
Open • 9:00 am - 5:00 pm

Services - Waterwise Pool Service

Pool maintenance

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10 years ago

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16 years ago

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Pool Walkers Cleaning & Services

Pool Walkers Cleaning & Services

(8 reviews)

I'll be brief here: every single experience Shari the one star rating post said happened to her…read morehappened to me with Westin on watch. In the middle of swim season - last, July - Westin 's negligence allowed a full algae bloom in my pool. Instant scummy pond water within a week. I could not have my grandkids over for a swim as planned because of this embarrassment. My pool had not been the same until the new pool service took over last week. The pictures of my pool filters combined with Westin's email records confirmed that he had not cleaned my filters IN OVER A YEAR at the time I terminated his services a week ago. I never solicited or hired Westin in the first place; My pool account had been sold to Westin from the previous pool guy. I couldn't terminate him fast enough after this last go round with algae in my pool and my repeated request over several weeks of Westin to do more than just pour a double portion of chlorine in the pool. Westin is young and inexperienced and has a negative attitude towards hard work.

Update to my previous review. Westin reached out to me a few months after my review and apologized…read morefor lying about the service(s) being performed at my residence. He stated he was actively working on his business ethics and part of that process was reaching out to discgruntled clients. I appreciate his willingness to own up to his mistake. I have updated my review to a 3/5 stars due to his willingness to admit his faults.

Next Level Pool Service and Repair - Amazing how beautiful my pool looks after Next Level Pool and Spa!!! Thank you!!

Next Level Pool Service and Repair

(32 reviews)

Friendly, knowledgeable, and on time. It's like i have a new pool in few hours. Response time is…read moreexcellent. I have a pentair system and they know how to operate it in and out.

**I read somewhere they are under new ownership, so that would explain the downhill service. This…read moreis the newest review that they earned** *And also - NEVER PAY IN ADVANCE! A REFUND IS IMPOSSIBLE IF THEY ADMIT TO NOT BEING ABLE TO DO THE REPAIR! On an early Saturday morning, I had a union split all the way around on the outlet of the pump during the priming. I thought I was specific in my description but they wanted $750 to fix it. A bit too much. I should have hung up then but they wanted to see a picture of the damage, so I uploaded that and they lowered their price to just over $250. Still a bit too much, but I agreed to it. They said it would be later as they did not have access to parts, which I already assumed that much and agreed. I unfortunately decided to pay in advance so they could make a quick fix the following week. Mistake #1. Monday arrives and they call me saying the fix they intended won't work because of the thread pitch. This was using a split nut so nothing had to be cut. They offered a refund during that call or they could cut and reassemble the fitting for an additional $200. I asked for a refund. They agreed and apologized. I then received a call from them about 20 minutes later while I was driving to the pool store and Lowe's to get what I needed. I ended up buying a new check valve with the same threads. I contacted them and they said they apologized again and said they would honor the original quote, but I told them I was already in motion on the repair and asked them to proceed with the refund, to which they 'Liked.' 10 Business Days later and no refund has been issued. I contacted them through Yelp and they stated they would "doublecheck" it and make sure it went through." 3 days later nothing is moving and they have not contacted me via any messaging medium that they are on top of it. **Update- They claimed they could not refund me through a USAA credit card and offered to drop off a check. I agreed to this past Monday and they agreed. Here we are on Wednesday and nothing was ever dropped off. Next to last update - They ghosted me. Having to file a dispute with the credit card company. To think I trusted the folks at this company.

Waterwise Pool Service - poolcleaners - Updated May 2026

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