I was hoping to purchase a new 2022 Silverado 1500. But something happened in two weeks since I brought the truck home. Today I had to return the truck because, as I was told, the bank that previously okayed the deal rejected the deal. Only facts that I can relate. We had a trade in. I was told the dealership would take it in but in the initial deal. They forgot to add it in the deal. Then at the end the trade in wasn't accepted. In the initial deal I was told by the salesman to have the truck repossessed. what kind of advice is that! Then when I came back to finish the deal I was told the deal was rejected by the bank. Question: why was a pre drafted check waiting for me when I couldn't go with the new deal. Too many mysterious questions and unknowns make me weary to deal with this dealership. read more

Took my 2016 Yukon Denali in for service and for repair of a couple warranty parts that had broken. The good.... Service was very reasonably priced and completed well..... as far as I can tell. The not so good..... they had my car for two days and completed $650 worth of service and didn't wash it. Most dealerships I have dealt with wash the vehicle especially as I indicated Goldwash on my online appointment. The service advisor stated on paperwork that my DVD player headphone jack was not workig which is not at all what I told him. I told him that the wireless headphones did not connect. How he got those two confused is beyond me but low and behold I have a new headphone jack I didn't need and the dvd wireless headphones still do not connect. Have to now make another appointment for next week. I'll give them a chance to redeem themselves then and come back to update the review after. Long time customer for now but steadily leaning toward another dealership. read more

4 hours for an oil change with an appointment?! This place is all glitz that immediately fades when you walk in. I'm buying foreign from now on. At least BMW has donuts and coffee while you wait. Wow this is a shitty wait smh. Hour long lunches no one answers phones. A total sense of entitlement among the staff. Last time. Don't come here if you value your time and money read more

This review will be mixed, but I give it a "5" because overall it was a good experience. We traded in a Mustang for a newer Camaro convertible. Our salesperson Chuck was awesome. He wasn't pushy and was very knowledgeable about the car. I enjoyed that he let us make decisions at our own pace and didn't blow my phone up with texts when I told him I would come back. On the day we purchased we had a decent experience. I say decent because it took a long time. I have bought a few new cars that took half the time it took for this car. However, the people were nice and the environment was pleasant and I felt we were given a decent price for our trade in and a decent price for the car we purchased. We owned the car for 8 days when my wife was driving down the freeway and the back driver's side tire blew out. It was so bad that the tire left the rim and rolled in front of the car before she could stop. Of course I had the car delivered back to Watson. The next day I stopped in to see what they would do to help rectify the situation. After evaluation the first response was from Dave, the upfront sales manager telling me, speaking through a really nice customer service rep, Mason, said that they would only give me one tire at their price. I was told that it wasn't their issue. After spending $36k on a vehicle 8 days prior, I was not happy. Eventually I spoke to John, the General Manager of sales. He agreed I should at least receive one free tire but wanted to first inspect the other tires. (I was not willing to allow my wife to ride on the other three tires not trusting their integrity.) The next day I was told that Watson would take care of the tire and give me a significant discount on the other three tires. I felt that was reasonable. When I arrived to pick the car up, Mason was there to help. I must say he was a very good customer service rep. He dealt with my frustrations and was very good to help me understand the situation would eventually be worked out. So, there I was getting my car back. As I was looking it over, the manager of service, Gabe walked by and saw that the car was not washed. Not knowing any of my situation, he offered a free car wash. I accepted. Thank you Gabe. Overall, nobody expects to have a significant situation arise after purchasing a new/used vehicle. Chit happens. However, I am pleased that the situation was addressed in a reasonable way and am very glad my wife is riding on four new tires in her new Camaro convertible. I give this a "5" because they could have written me off and said, tough luck, like I was first told by Dave, but in the end they were reasonable and showed they cared about customer service. Thank you John and thank you Watson! read more

Watson Chevrolet - Completely off the rim riding on some rubber. - Car Dealers Near Me - Tucson, Arizona

My son worked here four days. He quit and when he called for his check, the manager told him " We only have you down working one day and you are not getting paid for it. Sorry Nothing I can do ". My son an American, graduated high school here in Tucson, his company won't paid four days. Makes me wonder if they don't pay their employees hours worked, what short cut they take on clients cars. read more

After a rather VERY unpleasant experience with another Chevy dealer in town I came to Watson and they definitely stepped up and made me feel appreciated as a customer. While my salesperson could have been a tad more energetic and respectful of my time the sales manager definitely went out of his way to make sure my experience at Watson was a complete 180° of what happened at that other dealer. Based on this sales experience I will definitely be returning to Watson. However whomever does their detail of new cars really should find a new career. The vehicle looked like an inexperienced child washed it. I am happy to say that was the only negative part of my experience. read more

do not bring your car to their collision center. they did my car wrong even after working with pj the general manager. first time they tried to give my car back. they let all the rear impact bar bolt loose and painted my bumper a different color. i gave them multiple chances to get it right till pj told me to let my insurance handle with it. i have to bring my car to caliber to get their bs fixed properly. pj refuses to pay for my rental while its getting fixed as ive exhausted all of my rental with my insurance. read more

Watson Chevrolet - Car Dealers Near Me - Tucson, Arizona

See all

I came to this dealership looking to buy a Silverado 1500. We had a trade in 2012 Ford F150 which was a loan in my name. My wife and I were together. We test drove a Custom Silverado 1500. We then filled out a credit application. As it turns out my credit score was low and I was rejected. Then the dealer asked if my wife would go on the application. That was ok. After they revised her application. We were given several options. One was to trade in her car. That was a no go. The second option was to take a loan ( my wife's name only) with $6000 downpaymenT and keep the Ford F-150. So we would end up with three loans. Then what came next shocked me and my wife. You can keep the truck loan but let it go later. In other word, let the truck get repossessed. Your credit is bad anyway. After a year you can refinance the truck with both of our names. What kind of financial advise is thaT. Yes. My credit is a low score. But never would you give someone advise like that. Let your car go and get it reposseEd. read more

I want to thank you for getting my oil change done at 1530 when I arrive. Royal Buick was unable to squeeze me in after having a history of going there on and off for about 13 years. Thank you again read more

Ok, the Yelp reviews make more sense. 4 stars on Google is laughable. Every part of the experience here, has been a train wreck. Every. Single. Step. I am now screwed into dealing this incompetent dealership AGAIN, because of a warranty. Suffice it say, I can't wait for them to fix what they didn't fix last time, so I don't EVER HAVE TO COME BACK HERE AGAIN. **Negative 5 stars read more

I traveling to Tucson, AZ, pulling a camper and my 'change fuel filter' light came on. It was urgent that I had the filter changed before the next leg of my trip and I was leaving the next day. I made many phone calls to various shops and auto dealers to see if they could do the change that day. Everyone was too busy. I called Watson and the receptionist in the service area said "bring it in as soon as possible". At that time we were 5 minutes away just finishing lunch at "Firehouse Subs", another review pending for them. We immediately took the vehicle to Watson, got checked in as a 'walk in', got the fuel filter replaced, a multi point inspection, and out the door in less than 2 hours. Everyone was friendly, professional, and timely. If you are in the area and have a need, give them a try. read more

I brought my impala in to get the brakes replaced and they were installed wrong. My front brake was stuck and my ABS warning light both turned on. It was scary because I was not sure if my car would break or not. When I called to get their mistake fixed, the services front desk person was unbelievably rude. Her name was either Adrianna or Kayleigh. She was working Friday July 6 around 6 pm. She actually hung up the phone on me. So I called and left a voicemail for my technician, which was Mike Dooby. He is a very nice guy, I don't blame him at all. But his mechanics are not trained well and Watson Chevrolet is absolutely refusing to help me get my brakes fixed. I'm scared to drive my car. When I talked to Mike this morning, he told me they couldn't help me for 2 weeks. What am I supposed to do for 2 weeks? If the company made a big mistake like this, I do not understand why they are not more willing to help fix it. To say the least, they lost a lot of customers due to their rudeness and naiveness read more

Thank you, Tom Thompson and the Watson Chevrolet Team for my incredible buying experience. I feel like such a baller in my 2019 Midnight Edition Tahoe-it's such a menacing beauty. Sure, I can be a bit uptight when I buy a car-it's a massive undertaking. Sure, it took 3 yrs to find just the right truck for me-all SUV's are unfortunately looking the same. Sure, I have walked away from more than a few deals-yeah, the unscrupulous games. But here at Watson I found just the right synergy to get me out the door and on my next adventure in a SUV I love! So appreciated! read more

Ervin treated us well when we went to buy a car. He made the process smooth and full of laughter with all his one-liners. He made sure we got just what we wanted and talked me thru all the new technology in the vehicle. 4 stars because we did not get vehicle for several days due to truck getting detailed and recalled parts to be serviced. Out of Ervins hands, but to make it up he delivered the vehicle to us on his day off with a full tank. I would rather get it right than have to give it back! I was shocked by recent poor reviews. Running a business during COVID is difficult. Everyone is short or green staffed making efficiency and keeping an excellent level of service down right a miracle some days. Keep your heads up Watson! We are all just doing the best we can. read more

Called and made an appointment to see a vehicle featured on their website. I arrived at the agreed time, to be informed that the vehicle had sold in the morning. Total bs, they never had the vehicle. They tried to talk us into another vehicle. We left. The next day we went on their website and the same vehicle they told us had sold, was again featured on their website. Stay away, this is a business that makes money in a less than honest way. Disrespectful of customers, so spend your hard earned money elsewhere By the way, I left a voice mail with their general manager asking him to phone me. He never did read more

RAYTHEON EMPLOYEES BEWARE: The manager here is absolutely horrible. Had to wait a week for the truck to be "ready" after I already put money down and when I showed up I noticed that the truck had no muffler and the exhaust was simply a welded pipe that exited dangerously close to the bed under the truck, not even out of the back end. Not sure the legality of this but it is certainly a fire hazard and unacceptable. On top of that the truck was leaking and the manager instead of acknowledging this, told me it wasn't leaking as if I couldn't see it with my own eyes. He bickered to the guy running the front desk about me as if I couldn't hear him. Totally childish, unprofessional, and I would not recommend anyone who works hard for their money ever spend it here. They will treat you like you're an idiot and put you last. Bennie and Tish were great people and I hope they don't lose more business because of poor management. I'm sure this place is fine to get a new car but if you want pre owned I would run as fast as you can away from here. And honestly if you have to deal with the manager up front it is not even worth buying a new vehicle here. read more

Watson Chevrolet - Wheres the muffler? Cat? is this legal to sell from a dealership? - Car Dealers Near Me - Tucson, Arizona

Slippery numbers Slimy practices Sticky deception Toxic dealership Huge hassle Pretentious, fake & phony salesmen Nightmarish customer experience Zero honor in keeping their word Watson truly believes that most folks who walk in are brain dead - never having done a lick of homework or know anything about numbers. An appointment was made to test-drive a new Chevy. That Chevy was brought to the front of the Infinity dealership. Infinity dealership is also owned by Watson. One salesman, "Alfredo" - NOT wearing a mask - came up to my face & scolded us for parking our test-drive vehicle at 'customer parking' at Infinity. A VERY hot day - we wanted to view the vehicle in the SHADE. So what's the deal? Scolded by a cocky 20 year old? There is no deal - but there IS no respect. NO customers in ANY customer parking during the pandemic! Customer parking was empty. HOW DUMB. Later, we had the misfortune of seeing "Alfredo" multiple times over & he never wears a mask having no respect. read more

They are a team of professional experts and do a commendable job. My car was rear ended and when everyone was sold out, they got my car in, and did the work within the time frame that they offered. And the car looks brand new. Mr Manny Larois was my estimator. His regular calls and updates made me sure that my car is in the right hands. Overall, a perfect 5 for a perfect and professional team of experts read more

Watson Chevrolet is the best car dealership I've ever seen! My sales man Ash was extremely helpful when it came to finding the perfect car for me. He was very patient and friendly. When I arrived at the dealership I was greeted by him immediately. He spent hours letting me test drive all the vehicles I wanted to see and ended up getting me into a brand new ZR2! His manager John was very helpful when it came down to the numbers and financing. The dealership itself had a very bright and clean environment which made my experience very pleasant. I will never buy a vehicle anywhere else! read more

I went to Watson the Wednesday before Thanksgiving and was hoping to take advantage of their specials however was met by a clearly "green" salesman who did not know anything about the trucks he was trying to sell. I was very disappointed to say the least. In addition to not knowing about the trucks he also told us that the prices on line "...are just a scam to get you in here." Words of advice: I'm all about giving people a chance but please properly train them or provide them with the knowledge to educate themselves on their products. While employee inexperience is a problem that should go away with time, it may impact the efficiency of sales efforts significantly longer than one would originally plan. Customers rely on the salesperson they're working with to help them find the right solution at the right price that meets their specific needs. For new sales reps, it takes time to understand the nuances of the customer's business, industry, and needs in order to offer valuable consultation. read more

Came here for my first oil change/tire rotation on my new car, was an awesome experience. Frank H in the service department went above and beyond my expectations, he was phenomenal!! Great at communication and got me out a lot faster than expected ! Thanks again Frank!! read more

We took my husband car to their collision dept after someone hit him. We understand that parts are taking a long time to get in. Esteban was our contact person. He never called to give up dates, even just to say parts not in yet. He told me one week that the vehicle would be ready that week. He would call. No call and no car. My husband stopped in to get up date and was told it would be ready Tuesday or Wednesday. 3:45 pm Wednesday I called and asked for PJ Altier who I was told the manager. He agreed that we should of been getting weekly updates. 4.15 he called back after he checked on the car and it was still in pieces. So I guess we weren't getting car back as my husband was told. Terrible customer service read more

Don't buy a car here because they don't have a service department. Arrived at 930 for a 10 am appointment,, at1pm asked for a up date since they knew I was waiting. And they hadn't even started it. It was in for a simple recall item. The scheduler is very bad, and this happened to me once before. Not going back. read more

Stereo worked when I went in and didn't work when I got it back. THEY WON'T EVEN LOOK AT IT, per manager Justin, without incurring a charge! If THEY determine it was their fault I won't have to pay. I have zero faith in them taking responsibility since they keep repeating they only did a "visual check" and now I have no stereo. Justin's explanation? "Anything could happen ". read more

I've purchased a few vehicles from Watson and been to Watson Service many times and always had poor service but today was absolutely Horrible!!!!! I had two AC Delco 42 month warranty batteries purchased from a east coast dealer 24 months ago and they refused to test and replace the batteries because I had already removed them from my truck. The Service writer said they needed to be in the truck and it would take 1 1/2 hours to test each battery. I tried to explain that I have brought loose batteries in to several other dealers (I own lots of Chevrolet cars and trucks and travel cross country frequently) but he said was "I don't know what to tell you". After a frustrating experience I went to the Royal GMC dealership down the street and they tested and replaced both batteries within 15 minutes. They were very helpful and pleasant to deal with. Based on all my experiences with Watson I will never do business with Watson Chevrolet again. From now on I will buy GMC trucks from Royal GMC as they treat you like family and want to help. read more

I own a three bay garage in Silver City, NM. We have no Chevy dealership in town. Watson always helps out when we need it. Randy in parts is among the best in the business. He's knowledgeable and very professional if you need the correct parts. Thanks to Watson Chevrolet for all your help! Todd's Axis Motors Silver City, NM. read more

Had a great experience in service today with Peter Hindley. I'm new to Tucson and Peter was recommended to me by another enthusiast. Had a dead battery this morning in my Corvette (warranty) and Peter got me in and out in and hour and half. Thanks Peter! read more

Watson Chevrolet - Car Dealers Near Me - Tucson, Arizona

Horrible customer service I love my car but am seriously thinking of trying out dodge I own a corvette and I'm thinking of selling it because of the dealers in my city. My rating is zero stars not 1. read more

Negotiated a sales price on a new vehicle, when I went to finance he totally disregarded the price I had agreed on. I questioned him and he gave me some bs story. They play games with the numbers and expect you not to notice. read more

My husband and I came in to look at your used SUVs, specifically your GMC Acadias. We were really enjoying our experience and even test drove a vehicle. Our salesman, Shawn, was great! After the test drive we did a walk around, noticed an exterior flaw on the vehicle but nevertheless, we were ready to talk numbers. As we expected, you weren't coming anywhere close to where we needed you to be on monthly payments. But, Shawn and finance manager Jeremy were ready to work and try and make us a deal. Then, used car director, David, came in and obliterated any hope or want we had to work with this dealership. His only suggestion was to buy a smaller, less expensive vehicle and then trade that vehicle in in a year when we're ready to buy a more expensive vehicle. This was such a trash suggestion, we're not stupid. You, the dealership, would drastically undervalue our trade and then turn around and sell it for thousands more than you gave to us. No thanks. He didn't even want to discuss negotiating the actual price of the vehicle. He was demeaning and down right disrespectful and talked to my husband and I like we had no clue how the logistics of making a deal works. Mind you, we've purchased three brand new Chevrolet's and I have work related experience in a Chevrolet dealership, so trust me when I say we know EXACTLY how making a deal works. We'll think better of it next time we shop around for dealers and maybe take our business to O'Rielly's. We might return if we get a response and it made clear that you guys want to make a deal. An apology from your egotistical used car director might not hurt either. Let me repeat, Shawn is awesome, David ripped this sale away from him. read more

I took my car in to get repaired in the middle of LAST MONTH and the damages were insignificant. Estimated repair date was almost 10 days later. Was it done? NOPE. They BARELY ordered the parts, so they said next week it'll be done. Haven't heard anything yet until a few days ago the guy said he thinks my car will be done this week. NOPE. Enterprise just said they bumped up my renting date because my car is still not finished. This place keeps setting up estimates on when your car will be done, but they can never make the deadlines. I've had to schedule my oil change appointment TWICE because they have not given me a clear estimate. So disappointing. At this point, I don't even think I'll ever get my car back... read more

I went to this facility to see if buying a late model used car would make sense in today's high priced/low inventory environment. I don't expect to be treated fairly or honestly at any dealerships in tucson but these guys have lowered the bar significantly. I won't bore you with details of the high pressure, ridiculous sales tactics used by both their salesmen and the sales mgrs, yet the way they tried to handle my trade-in was sleazy and dishonest. I had been looking for a car for a while and had firm offers from two national firms whose names might rhyme with barvana and Tarmax. Their initial offer was 30% lower. They asked me how much I wanted and I gave them a price 30% higher than their lowball offer. Here's what they tried to do...Trading in a car and buying another results in an 8.7% savings in sales taxes based on the used car purchase price. This company actually tried to add those tax savings to the price of my trade in! In other words they reasoned that the $3,000 savings when added to their low ball offer would get them closer to my asking price. Trying to get away with something like this, speaks volumes about the way they treat their customers and this community. We deserve better, I look forward to the day when this Trump like sleaze is not tolerated anymore....STAY AWAY read more

My Review is only regarding the Collision Center. On August 18 we took our truck in on an insurance claim. Alex Rodriguez was assigned to be our advisor. He said it looked bad and he wasn't sure that insurance would approve fixing it, but would likely total it. On the 21st our adjuster called us and said it was approved to be repaired and would likely be 2-2 1/2 weeks. I waited until September 4 and tried to call Alex to find out how things were going. I missed his return call but it was not what I thought I would hear, he said that a supplemental claim was turned in the prior week and the truck was being totalled! I called and left another message that I wanted to know what the h*** was going on! Last I knew the truck was to be repaired. As of 09/09/2020, I still have not talked to Alex, he did not even appear when my husband and I went to get our belongings out of the truck on 09/08/2020. I am so mad that no one called me to tell me this! Our truck was a 2002 Sierra 2500HD with a 8.1 Liter Vortec engine in it that we tow our 5th wheel with. Not a truck easily replaced. We have a vacation for October 16 and now we have lost a week looking for a truck like it that we can afford and Alex could not even take time to meet with us. read more

HORRIBLE service in the sales department and even more HORRIBLE service in the "service" department. Purchased a Jeep and had issues with it. Took it to the service department and was told to take it to a Jeep dealership. I refused. Service advisor said they couldn't find anything wrong with the Jeep after I kept hearing a lot noise coming from underneath the vehicle. He said, "It's a Jeep! That's what happens when you drive it like a Jeep." I had a few words with him and made them look at everything again. They found the problem, and it got repaired for free. read more

I thought this was one of the premier auto sales companies in Tucson... I was disappointed. I had a scheduled test drive. Scheduled. As in, talk to the people, set a time, and go drive a specific vehicle. We showed up, waited for the vehicle to be pulled around and went out to hop in. The vehicle had not even been vacuumed out since they received it. Still a bunch of junk from the previous owner in it. The electric doors didn't work. And we could not test drive it because it had not been inspected yet. At a scheduled test drive, I could not test drive the vehicle. From there they would not budge on the KBB price even though there was clearly damage on the interior and exterior yet felt fine offering me $1500 below KBB trade in value for our vehicle which is in better condition than theirs. After telling me it would be $3,000 more than I wanted to pay and showing me a busted vehicle I could not test drive they wanted me to sign a contract to purchase the vehicle when its ready sometime in the next few weeks. Are you kidding me?? The one bright spot was that the salesmen himself was very friendly. I feel like the whole experience wasn't his fault but he was kinda sabotaged by the dealership and tried to make the best of it. read more

I have a 2018 Chevy Silverado and have taken it in for warranty work a couple of times and they assigned me Frank the service advisor. He is awesome,keeps my up to date on my truck, is honest and really responsive. Also very friendly. He's made the experience of warranty work great. read more

On Wednesday September 22, 2021, I had an oil change appointment at 1100am, I arrived at 1045am. I was sitting in my truck until 1105 before anyone made contact with me. My service representative was Mason. Mason stated my truck would be ready in 60-90 mins. At 1250pm I went up to the service desk to pay for my services and retrieve my keys. The lady left and spoke to Mason regarding my truck, she returned only to inform me that my truck would be ready in 45mins to an hour. At this point I was extremely frustrated and advised that lady I didn't want oil change and to have my truck brought up. She calls Mason who tells me my truck is up in the air being worked on. I walked back into the building to see that my truck was barely being moved into the garage to be worked on. I don't appreciate being lied and having my time wasted. I will not be returning for future service. If you're looking for great customer service, great service in general keep looking becasue Watson Chevrolet is not the place you want to do business at. read more

I have purchased 3 Chevy Tahoe's and In the past I have had no complaints about the service department at Watson Chevrolet. However, in the last 18 months that has all changed. The first issue I had was when I took my Chevy in for service on my AC unit. I had purchased the top 100,000 mile warranty and paid good $$ . I let him know that I had it. Chevy charged me 1200.00 for the repair and told me it was not covered. When I left i called the warranty company, turns out he never called and YES IT WAS COVERED. It got cleared up after I went back but had I not checked, it would not of been caught. Since then I have had 2 issues (computer module and alternator) with my Chevy as well as I have needed to get my Tahoe in for oil changes. I only receive an answering machine for the service department. I had called for months for the oil changes and was forced to take it elsewhere. When I had problems with the computer module I did eventually get a hold of someone and it was the same guy that did not call my insurance when my AC was done. He told me that he did not have anything for a week and a half. I explained to him that I felt my vehicle was not going to even make it home and that I was nearby and he said he could not help me. As soon as I hung up my truck stalled in the middle of Oracle and Grant. I was able to get it to start and drove it to a Mom and Pop shop nearby. My next repair and oil change was done by them as well because I could not get through to Chevy and only got an answering machine. Finally at the end of August I called the sales department and explained my situation and asked if they could put me in touch with their service department. I explained the issue with the answering machine. Edmund got on the phone and scheduled me an oil change for August 24 2021. On my receipt it said that they did the oil chance , tire rotation and 24 point inspection. Normally I get a colorful sheet that shows what was checked on that inspection any issues, I did not get that. I was told I was all set. I left out of town on Thursday the 26th and left my truck with my Brother who drove it a couple of times. Upon my return on Sunday my brakes are so bad I feel that Chevy should have caught this and warned me! I always take my Tahoe's to Chevy because I normally feel that I should be able to trust them. I have had the worst experience with them going on almost 2 years. After almost 20 years of being a Chevy customer. It has not been the same. They don't understand that customers that come there are repeat customers and they often purchase again from Chevy because of the great Customer service. I'm not sure if I will be doing that! read more

There is currently a mask mandate for Covid in Pima County. No one at this dealership cares about Covid protocols and the health and safety of their customers. Inside the showroom they all only wear masks on their chins for show. Out of 10 to 12 employees, no one was wearing one over their mouth. The sales person who approached us outside only partially covered his face (not his nose), because he saw us wearing masks. He was one of those guys who's mask is constantly slipping off his face every time he speaks, which was a lot. Not good listeners. They would ask us the same questions over and over, like broken records. I was disgusted and just wanted to get out of there as soon as possible. There were lots of other dealerships that were following Covid mandates, and knew how to keep their masks on their face. read more

I took my 2015 Silverado truck in for an estimate on repairing some loose door side trim molding. I was told that they didn't recommend repair but either removal or replacement. The problem with removal would be a different shade of paint color beneath the molding due to sun fading. The cost of replacement would be around $800 for parts, painting and labor. I took my truck to another collision center and they re-attached the molding as good as new in 1-1/2 hours for $93. This leaves me with a very bad opinion of the services of Watson Collision Center. read more