The pastries are delicious. The espresso is nice and strong. Friendly service with a smile.read more

Great place! Great location! Enjoy the peace and quiet. Everyone is so nice. The place is well…read moremaintained and Managers are wonderful.

If you're considering touring The Park SM, you must ask for Brad in their leasing department…read more Patient, kind and sweet, he escorted me from unit to unit, answering every question I had thoroughly and with a smile. I'm moving back to LA after 15 years and the scene in downtown Santa Monica has changed. Brad, was determined to give me a fabulous experience of what life would be like if I chose The Park SM as my new home. The roof top park is their biggest selling point and their gym will make you want to cancel any membership you currently have, its gorgeous. Some of their units are a little dark as the building is surrounded by other properties, however, Brad did his best to show outward facing units as this was a concern for me. Brad's tour definitely put this building at the top of my list of homes to consider. Thanks Brad-

In 10 years of renting in NYC and LA, this has to be my worst experience ever. This company is…read morebankrupt and they take that out on their residents. Months after moving out, they're still trying to threaten me with a 6k bill for BS charges - including an entire month of rent after I had moved out. They stole my ***entire*** security deposit. This is the first time I've been straight up scammed by a landlord, and it's really disappointing. Management (Stan and Desiree) refused to acknowledge any emails during my tenancy about their creepy doorman Taylor, who made me and my girl friends so uncomfortable I stopped using the front door. They didn't care when another security guard gave a key to my apartment to random people on multiple occasions... There are cameras in every public space; doorman Taylor would often brag about watching & listening to residents; gossiping like a middle school girl about what he saw them doing on the cameras - even though The Park advertises privacy, comfort, safety, and security as something you're paying a premium for. When I complained about these employees, they did not care and would not even acknowledge what I was saying. Being uncomfortable coming and going from my own home because of an employee was NEVER something I'd experienced in other luxury buildings, & it made me quit apartments altogether. Management doesn't replace worn down gym equipment & they refused to replace the outdoor seating cushions after weeks of absorbing toxic chemicals from the January '25 fires. During my 18 month residency, the gym shower and wet sauna had a mold issue / drain fly infestation. Upon moving out, this still wasn't fixed. management would give me so much attitude when I would remind them they were charging residents for a spa that was half working and fully unsanitary. When I moved in during Sept 2024, there were lots of younger/international residents. However, after the fires, the building was filled with older displaced Palisades residents. They can frequently be overheard yelling at valet/cleaning staff, making racist comments, and all around ruining the peaceful beach vibe. It felt like I was suddenly living in a retirement community with the rudest, most entitled people in America. The most laughable thing was the employees that relentlessly beg you to join the building's $350/ month 'members club', advertising it as weekly dinners from a private chef. In reality, they do a catering order from unhealthy, mid restaurants on doordash and make you eat off of plastic silverware and paper plates. and they are charging a HIGHER price than soho house ..... please be serious. The pros to this building: the cleaners & valet staff are so kind and friendly, they always made my day. The weight section of the gym was always pretty empty during the day. The towel service at the pool is great - mostly because without towels, their outdoor cushions make your skin itchy due to absorbing the chemicals from the fires. These people cannot get anyone to re-sign after a year. Just overall such a weird experience for being one of the most expensive apartments I've lived in.

These people are awful. I was contacted by collections for $2800 after never receiving an invoice…read morefrom Avalon (and I have a paper trail to prove it). The collection agent acknowledged this is illegal and is filing a dispute. Less about the money, and more about the principle of how Avalon treats their customers.

I cannot say enough wonderful things about Amine El Alaoui who works in the leasing department at…read moreAvalon Santa Monica. He has gone above and beyond, is super responsive, and has made my move-in so easy. There were a few, complicated hiccups and he assisted me with. His priority was always my comfort in my new apartment and he does it all with a smile on his face. Truly so thankful to have him to work with and very much looking forward to this new chapter in Avalon Santa Monica!!

What an amazing community. The apartments here feel like condos and I love the location. I can walk…read moreto Starbucks and get me a vanilla latte with almond milk.

Beautiful apartment and very convenient location. The person who helped me was Xiomara Nava. She…read morewas an excellent tour guide, with all the Covid precautions being appropriately taken.

Moved here from Europe having only seen the apartment online. Naturally anxious, Justin the…read morebuilding manager was a huge help giving me all the information i needed and answering all my questions. I was 100% satisfied when i arrived at my beautiful apartment which had been repainted and had new carpet installed. A super well kept building and maintenance requests are dealt with within 24 hours. Superb location only a block from the beach and a beautiful quiet corner of Santa Monica.

I lived in 2 units in this building. In one, grimy water began leaking down the walls from the unit…read moreabove. In another one, which was remodeled in 2024, we ran into 1) mold in one bathroom, 2) dirty water refluxing from the shower in the other bathroom and flooding it, 3) internet issues that have persisted for weeks after recent construction on one side of the building, 4) broken refrigerator that took over 5 days to fix, 5) car theft when they refused to provide a second parking spot to our 2 bedroom. Management has changed 3-4 times in the last 4 years. You're paying to be in a nice area of SM but don't expect any of the amenities that come with being in a $4000+ / month remodeled unit, such as a readily available maintenance on site.

Absolute shambles. Stole my money. Lived here for 18 months. Moved out July 2025. Initially managed…read moreby Greystar who did a phenomenal job. Taken over by Buzzuto who destroyed the building. They have no idea who lives where and what the rent rates are. Horribly disorganized team led by Tyler in the main office. They deposited the wrong rent checks in the wrong accounts. Then told me it was handled only to take that money out of my deposit later. They refuse to acknowledge their mistake and now have forced me to sue. Would stay away.

Literally the MOST deceitful apartment complex that I have EVER encountered! Showed up to tour an…read moreapartment and the agent took me to a dirty apartment that was not ready to be viewed. After viewing the apartment, I asked to immediately cancel my application, where they charge you a $500 holding fee on top of the application fee. After canceling, I was told my $500 would be refunded back to me and I'm sitting here over a month later STILL waiting for my money! This is place is horrible with agents that lie to just get you out of the office. Don't even try to email them, because they don't respond! I was even told by their Parent Company Bozzuto, they can't even get them to respond to their emails! This place is like walking right into a scam and the Secretary of State needs to investigate them!

False advertisement: * They list apartments on Zillow at…read morehalf the actual price. * The phone number provided on Zillow is linked to a scam offering a "win a $100 gift card" and is unrelated to the apartment rental. * When I called Mayfair directly, the representative admitted the listed price was not real and hung up immediately after I mentioned reporting them to the FTC. What a joke

The Mayfair was a great place to live. It was secure. It was clean. It was in a great location…read more The employees were great. Manuel has both an awesome name and he's a very handy individual.

My son has been living at Stanley for a little over a year now and he is still very happy. Great…read moreappliances in the apartment, close to the beach, management is very responsive to any issues he has had (like change the battery in the lock or making sure the fireplaced is turned off). But to be honest - everything is working. He liked the place when he moved in and nothing has changed. Veronika

Have lived here for 1.5 years and cannot wait to get out. Management is negligent and does not do…read morethe even the bare minimum to ensure tenant safety. I've rented in NYC and many other cities-- the management here is the most egregiously neglectful that I have ever seen. External entry points are not secure, there is no on site maintenance, and they are violating state laws by not having a resident manager on site. They do not care. At first it seemed fine, and the original leasing agents were quite helpful. But in 18 months, they've cycled through 4 sets of staff, each less helpful than the last. The back door was broken into. Several residents notified the building, but no security was added and the door was not fixed for almost a week (allowing anyone to enter odd the street). Fire alarms will go off for days and nobody comes to fix them. Bikes are constantly stolen; cars broken into. Maintenance requests are deleted from the system but not resolved. If you hound them every few hours, they might get a vendor to come out (with a 4 hr arrival window), but they also might not, or the vendor might not show up, and then you're back to square 1 housing them again. Many units have had flooding and mold issues. EDITING to address response below: during the issues noted with the broken exterior door and fire alarms, I contacted the office as well as the emergency number. The office did not respond (outside business hours). Someone does pick up the emergency line but they offer to "note it for management". I said that it was urgent and asked if there was anyone on site to help immediately. They said they are not on site and cannot help, and they did not have a number for someone who could. So while Moss claims there is someone on site, residents do not have access to whomever this mystery person is, and this person is not on site to help during urgent situations. We are left to deal with unsafe and uninhabitable conditions for days, sometimes weeks.

I want to formally register an incident that just happened again in my apartment. I have been…read moreliving here for five years, and multiple times I have experienced leaks, whether from the bathroom sink, toilet, or kitchen sink, that have flooded the entire apartment. This has also happened to other residents I know. It feels like the expectation is that instead of calling a plumber right away, we are supposed to let the water continue flooding so that we can take pictures as proof. But in the middle of an emergency, no one is thinking about documenting the damage first. Our natural instinct is to stop the water from spreading and prevent further disaster. Today, my bathroom flooded again. Even though I managed to clean it up, there was clearly water throughout the space. Just because the water is no longer visible does not mean there is not a problem. If these situations continue to be dismissed, the issue will only get worse over time. The response I received, "If I don't see it, as far as I am concerned everything is fine, and there is nothing I can do," was not from the maintenance request team. The maintenance staff on site have always been professional and helpful. That comment came from a man wearing a Douglas Emmett navy blue shirt, who was introduced to me as a supervisor of the maintenance team. I do not believe this was the most professional way to handle the situation. I understand that you would like to see evidence and pictures, but at the same time, I am telling you it is happening. Would it not make sense to act now and prevent a bigger issue in the future? That is fine, I do not have a problem documenting it. Each time it happens, I will continue to register it so I have it for my records. It is unfortunate that I did not document the previous incidents, but I should be able to go back through the history of maintenance requests to show those occurrences as well. I will be looking into that today and starting to compile everything. I strongly request that you send a plumber to properly inspect and fix the underlying problem. It is clear that there is an ongoing issue, and it needs to be addressed rather than waiting for another major flood.

I've lived here for six years, and I want to give credit where it's due. Since Javier stepped in as…read morehead of maintenance, the overall quality and upkeep of the building has noticeably improved. Issues are handled more efficiently, and the property feels better maintained across the board. I also want to highlight Chevy on the leasing team, she's always very nice, welcoming, and helpful. Interactions with her are consistently positive and make the community feel more friendly and professional. Appreciate the effort from both of them in making this a better place to live.

We had a great experience living at 401 S Barrington. Stephan and Rosemary, the building managers,…read morewere always kind, friendly, and incredibly responsive whenever we had questions or requests. Shoutout as well to Javier, who was always a huge help whenever there was something we couldn't fix ourselves. We lived there with our dog and absolutely loved having easy access to the dog park, along with everything San Vicente has to offer. The location was also perfect for quick access to the 405. One thing we really appreciated was the mix of residents, young families, college students, and young professionals, which gave the building a community feel. Some tenants were especially friendly and social, while others kept more to themselves, which was a nice balance. It was also great being in a pet-friendly building with other dogs and cats around. The walkability of the neighborhood was a huge draw for us as well. We're very thankful for our time there (just shy of 3 years) and have a lot of great memories from living in the building.

My family and I lived in a 2 bed 2 bath at Brentwood by the Park for a year. It was a great spot to…read morelive, and we would have stayed longer if we were staying in Los Angeles. The value for the space and safety is easily the best in the neighborhood. Can't beat the location either. 15 minutes from UCLA, 15 minutes from the beach and Santa Monica, walking distance to Starbucks, La La Land, Whole Food San Vicente shops & restaurants, etc. All of the neighbors were quiet and respectful - a mix of young families, working professionals, and retired folks. Covered and gated parking is a huge plus. Living next door to the park was such a great convenience for our dog and child. We were initially worried about the noise from having a unit immediately next to a tennis court, but we honestly could rarely even hear anything. Rosemary and Stephan were great landlords and Javier took care of any maintenance requirements very quickly. The team gets to know the tenants and really puts a personal touch on things, as opposed to the large corporate apartment complexes. I highly recommend checking out Brentwood by the Park as a potential place to live.