We recently switched to Good Ground Animal Hospital and couldn't be happier! The staff is amazing -…read moreso nice and welcoming from the moment you call to make an appointment. Dr. Spanbock is fantastic! We recently adopted two kittens, one of which had tested positive for feline leukemia (prior to us adopting her from the shelter) so we needed to have her retested and both kittens were due for a few more vaccines. We were a bit anxious while we waited for the test to come back, but Dr. Spanbock really made us feel at ease. He answered all of our questions, explained everything thoroughly, and he's got jokes! He's wonderful with people and pets! Thankfully, the test came back negative, so a happy ending for us, but during those stressful few minutes, we really felt comfortable talking with Dr. Spanbock and for that, I am so appreciative. Yesterday we had our second appointment because one of our kittens started limping over the weekend and we had no idea why. The kitten was seen by Dr. Swanson, and she was also incredibly kind, knowledgeable, and even though the moment I brought the kitten into the office she stopped limping and was walking like a champion, I was never made to feel silly for bringing her in (even when I referred to her front paws as arms). We had another great experience in the office. The staff at the front desk are all so nice and the office is super clean. The whole experience with Good Ground has been phenomenal and we look forward to bringing our pets there for years to come!

I've been dreading writing this review because I had to put my cat down here, but it's time…read more I came across Good Ground while looking for a nearby vet to bring my cat to when she suddenly stopped eating and drinking. My cat has had kidney disease for the past few years along with other issues that I'd been managing fairly successfully with medications, but I could tell something was really wrong and needed to find someone to take her to while I was out here (we live in Astoria). I chose Good Ground due to proximity and the fact that they had an appointment available later that day. I called my vet in Astoria to forward over her records so they'd have all the info and know her health had been on the decline. It was a long wait from the time we got there until we were seen, and when Dr. Swanson finally saw her she didn't seem to know anything about my cat's history even though I'd forwarded the records. I filled her in, and she recommended bloodwork and a urinalysis to learn more about what was going on, as well as giving her some fluids and a shot of antibiotics since her urine looked cloudy. I asked the vet if there was any food she recommended for cats in this state to entice them to eat. She recommended some kind of organic food you could only order online...I was looking for something that was easily accessible that was palatable. My cat didn't improve and got worse, so the next afternoon I was eager to talk to someone to find out what the bloodwork had found. The front desk person told me that the vet usually calls at the end of the day to talk about bloodwork but again I reminded her that my cat had not eaten or drank anything in days and that this situation is more urgent than that, that I'd want to bring her back in today if something could or couldn't be done. I finally heard back from the vet who confirmed my worst suspicions -- her kidney disease had progressed dramatically, and on top of that she had a terrible UTI. The vet kept calling my cat a he during this time which was also upsetting on top of getting this news, wasn't her gender anywhere in these results? She then talked about hospitalizing my cat for three days and giving her an IV to flush out her kidneys. I ask what the outcome of that would be. Best case, she tells me my cat lives another month and then we're right back where we are now. Worst case, my cat gets hospitalized for three days, comes home and crashes and we have to put her down anyway. I guess don't really know how folks are out here about their pets. I know it's the Hamptons, so maybe people here feel more inclined to throw money at the problem. But money aside (my insurance would've covered it), I couldn't imagine putting my cat through a hospital stay and have her last days of life be spent in a strange place which I know she hates, only to have her die a day later anyway. I was surprised that I had to be the one to bring euthanasia up in this conversation and not the vet. While I was waiting for this bloodwork, I had called my vet in Astoria who agreed that euthanasia was likely the best option for my cat at this stage. If you've had a pet for as long as I had my cat (14 years), you know when something is really, really wrong. Throughout her illness I'd always been so afraid I wouldn't know when the right time to put her down would be. If you have a chronically ill pet, I can promise you, you'll know. I will say that putting my cat down here was the kindest experience it could have been. The entire staff were extremely respectful and communicative during every part of the process. They even gave me a plaque with her pawprints imprinted in it as well as a paper with her ink prints. I don't know that Good Grounds is the best option in an emergency situation, but I do think that for more straightforward, non-emergent issues it would be a decent vet choice.

They refused to see my dog despite the emergency. The receptionist super unfriendly. STAY AWAY no…read moreanimal lovers !!!

Left my dog In excruciating back pain by refusing him pain medication while they could not see him…read morefor days (a dog they see intermittently). Unethical with no values with a rude receptionist!

Dr. Molnar has his own nebulization solution with a DEX that works absolute wonders for my rabbit…read morewho has a very bad cold. I didn't think that would accept the nebulizer compressor on her nose, but she enjoys it. She thoroughly enjoys it highly recommend this veterinarian he's very patient very very caring especially with rabbits and I'm also now taking my my cat that I've had for 12 years who has an ear infection absolutely wonderful front desk and wonderful doctors. We are very blessed.

I had a very disappointing experience with this animal hospital. I paid over $700 for…read moretravel-related services so my dog could be cleared to travel to another country. Despite paying such a high amount, the process was handled poorly and without proper due diligence. The most frustrating part is that my dog ultimately could not travel to the destination country, something that should have been identified before I spent this kind of money. When clients are paying hundreds of dollars specifically for international travel paperwork and preparation, it should absolutely be the hospital's responsibility to verify whether the pet actually meets the destination country's requirements.!!!

We were referred to EEVC by our veterinarian after Max, our Cavapoo, fractured his elbow by jumping…read moreoff our bed. We brought him in on July 25, 2026 and a CT scan confirmed the fracture and that Max was a good candidate for surgery. The front end staff was friendly. Patrick, Tevin and Jocelyn were kind, professional and patient with everyone. Dr. Jin met with us before the CT scan and spent a good amount of time explaining the entire procedure. He put us at ease and it was clear he had Max's best interest at heart. He was so kind and sweet. He addressed every issue we raised and we didn't feel rushed during that meeting. Surgery was performed on July 28, 2026 and Dr. Jin called us personally and advised all went well! I also want to talk about Lori who is the surgical liaison. Lori possesses an abundance of knowledge and information and is head and shoulders above any person I have met in a similar position. She also took her time with us addressing concerns and answered our questions with the undeniable experience and certainty of a professional. Of course surgery is an unexpected expense, so we expressed that concern as well. We were given an initial estimate of expenses and the final bill came under what we anticipated. There were no hidden costs or unexpected expenses incurred. Transparency throughout the entire process from explanation of injury to payment was so appreciated and helped put our minds at ease as well as making the decision to put Max in the care of Dr. Jin and his wonderful team!

We feel so grateful that we found East End Veterinary Center during a critical time in our cat's…read morehealth. Our first experience was with Dr. Jin,who provided an exceptionally thorough, comprehensive, and compassionate consultation after our cat was diagnosed with multiple bladder and urethral stones. During that consultation, we learned that surgery would be higher risk because of a cardiac condition we had not previously known about. Dr. Jin involved the cardiologist on staff, carefully considered the additional risks, and developed a thoughtful treatment plan. When our cat ultimately needed surgery, Dr. Larkin performed the procedure and provided his follow-up care. He was truly exceptional. He took extra time to explain the surgery and our cat's condition, patiently answered all of our questions, and continued to follow up with us throughout his recovery. His knowledge, expertise? skill, compassion, demeanor and attentiveness put us at ease during an incredibly stressful time. Our cat recovered beautifully, and we are enormously grateful to Dr. Larkin for his exceptional surgical and follow-up care. We will always be grateful to both Dr. Jin and Dr. Larkin for the extraordinary care and compassion they showed our cat--and us--during such a difficult time. We could not have asked for a better experience or a more caring team. Thank you Dr. Larkin and the entire surgical team for getting Edison through surgery and recovery-he is doing incredibly well now and we owe it all to you

A wonderful and caring place to bring your loved one. They helped me out so much on a Sunday…read moremorning with a serious emergency surgery. I can't say enough nice things about all of the staff members. Professional, trained,caring, kind and helpful. Thank you all so much.

No post operation monitoring was done. My cat died. A worker smirked when I said how sad I was she…read morewas not there. No specific time of surgery was given. They did not call when it was done and I was near. A photograph on the computer was shown as what they took out but I saw no proof of that. Other images were not shown to me. Time of collapse noted was different from when he called that she was great and then later called that she had collapsed. He priced cremation high for a small cat. He acknowledged I did not have disease knowledge and then switched to accusing me of neglect. He had me on hold without telling me on the phone while he talked to this worker days later.

I want to share the story of a close friend who recently experienced one of the most heartbreaking…read moremoments a pet owner can face. Losing a beloved cat is devastating on its own, but the way the situation was handled by this animal hospital made an already unimaginable experience even more painful.My friend entrusted this animal hospital with the care of their beloved cat during an incredibly emotional and difficult time. Instead of being met with compassion, empathy, and professionalism, they left feeling dismissed, upset, and deeply hurt by the way the staff handled the situation. No family should have to experience the loss of a pet while also feeling unsupported by the very people who are supposed to provide comfort and care. The lack of sensitivity and professionalism during such a heartbreaking moment only added to their grief.I understand that veterinary medicine can be stressful and emotionally demanding, but kindness and compassion should never be overlooked. Pets are family, and their owners deserve to be treated with respect during one of the worst days of their lives. Based on what my friend experienced, I would encourage others to carefully consider where they choose to bring their pets. I sincerely hope this hospital takes these concerns seriously and works to improve how they communicate with and support grieving families.

Dr. Heller and staff are great. I trust Dr.Heller with our fur babies, hes patient with my concerns…read moreand makes sure we understand the treatment our pups may need and always asks us if we have any questions. He also has a 2nd office in Riverhead off old country rd rte 58.

Dr Johnston is an excellent vet. She has cared for all our dogs with skill and compassion.read more

Dr. Johnston is one of the best avian veterinarians I have ever encountered. Very thorough exams…read moreand results. Thank you Hampton Vet!

Superb vets and staff, been going there since I don't know when! Desk staff is cordial and…read morefriendly, able to answer most questions about my beloveds. Vets give plenty of info, and you can call and get answers if you are worried. If you have issues, they have a sign that says don't be mean, they don't tolerate any of that shenanigans.

There is no way I can thank Dr. Turetsky, particularly his staff, for allowing me to come to his…read moreclinic with no prior history, allowing me to make a last minute appointment to have my beloved dog, Joey, of 14 years, put to sleep. The reception staff not only were patient, they rearranged office time for Joey who was in pain and dying. My family and I were with Joey for his last moments. It is such a miserable and confusing time when your pet is old and sick, but still eating and wagging his tail. It was not til his last night when he was up most of the night in pain, that I knew I had to say goodby. Thank you, again. You have no idea what your care and concern has meant to me. Maxine DeSeta