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    Waves Autosales

    5.0 (1 review)
    Closed 10:00 am - 6:00 pm

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    1 year ago

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    Newport Fisker

    Newport Fisker

    4.7
    (228 reviews)

    I want to be fair with this review, so I'm going to lay out exactly what happened and let you…read moredecide for yourself. The Good: Zed runs a no-nonsense operation. No pressure tactics, no surprise fees, fair pricing, and a quick and easy transaction. It's refreshing compared to the typical used car dealer experience, and I genuinely appreciated that. The Bad: I drove off the lot and immediately noticed two warning lights on the dash: charging port fault and airbag. You know how cars flash a few lights on startup and they disappear within seconds? That's what I assumed. Besides, you're spending $50K+ on a car and you don't expect to drive away with these active warnings. I simply trusted Zed on that. Both turned out to be real issues. $1,400 paid to fix it. During my inspection, one of the Falcon Wing doors hesitated when opening. Zed said it was probably the sun, shade, or dust interfering. I took his word for it. It wasn't. $650 quote from Tesla. One week later, a steering rack warning appeared. $4,000 quote. Total damage in week one: over $6,000 on top of the purchase price. My Take: I want to give him the benefit of the doubt and assume he didn't know about these issues. But either way, it's clear these cars aren't being thoroughly inspected before they hit the lot. I'd give 3.5 stars if I could, but $6,000+ in repairs within a week makes 4 stars hard to justify. Would I buy from here again? "Maybe..." But next time I'm bringing my own inspector, spending more time on the test drive, and checking every light, every panel, and every moving part myself. Bottom line: Good dealer. Smooth process. But do NOT skip a thorough pre-purchase inspection. Do NOT assume the car is in good condition because you're having a good experience during your time at the dealership.

    These guys are the real deal! Absolutely zero hidden fees or mandatory add-ons which means the…read moreprice you see is the price you're going to pay... I wish all dealers operated like this. I worked with Zed on my purchase and communication over text was flawless. He took the time to make sure I understood the ins and outs of the vehicle and worked with me to get a decent value for my trade-in. Well worth the drive from San Diego for me. If you're in the market for an EV, do yourself a favor and start here first. Tons of cool cars on the lot.

    California Beemers Teslers

    California Beemers Teslers

    4.3
    (1.5k reviews)

    We stopped by to check out a Kia EV9 they had listed on their site. After speaking with Norman and…read moreBrian, it was clear right away that we were dealing with professional and genuinely relatable people. Used car sales can carry a negative stigma, but from our first impression, there was no pressure or typical sales tactics--just a team focused on helping us with the Kia EV9. When we sat down to go over financing and numbers with Frank, we expected the usual back-and-forth with a sales manager--but that wasn't the case at all. He was straightforward, honest, and just as professional. The entire team was transparent, including clearly explaining the ceramic coating add-on so there were no surprises. Even after we left the lot, they continued to go above and beyond--quickly addressing a couple of follow-up questions and a small concern we had. We absolutely love our EV9, and we've already been recommending them to others looking to get into an EV. If you're in the market for a well-maintained EV and a smooth, no-pressure buying experience, this is the place to go.

    Drove an hour with my family for a car that was sold the night before... even though I confirmed…read morethe appt in the morning. Tried out other cars I liked but found out the advertised price is not the actual price. +$5k of wheels and ceramic coating, and fees as an additional cost. It's mentioned in the listing that this may be the case, but it's always the case on every car. What I REALLY didn't like though was the "extra" DMV fees, which is not allowed. Those are fixed costs...Last, when asked about the manufacturer warranty, it was overstated. We did like our sales rep, inventory, but the pricing strategy was really not ideal.

    GT Cars

    GT Cars

    3.4
    (29 reviews)

    I wouldn't recommend GT cars to anyone. I was highly interested in a 2017 Buick enclave that I saw…read moreadvertised by Guillermo (Gil) on Facebook. The pictures looked beautiful! But after I saw the car in person i realized the pictures were edited. I took my boyfriend and father in law. My boyfriend does body work, and my father in law is a mechanic. So they instantly saw the flaws it had. The car was dirty, that was a flaw I was willing to look past I actually had a detailer ready for when I got back home. The price was good, but it had a whole center console missing, with a pillow cover. the screen was cracked. The headrests actually had screens in the back, 1 of them worked and the other didn't and he said that's why he had covered them up and didn't advertise the screens because 1 didn't function. Mind you, these may be flaws others are willing to look past, but I'm the type of person that wants quality. there was many more flaws in the interior that's to much to mention, and the exterior had dents that aren't noticeable in the pictures, the tires were super old, it had oil leaks, and like I said more things I won't mention, all minor things I guess but when u add it up it comes out to atleast 3k more.. His advertising makes it seem like the cars are nice, it isn't until you get there that the flaws are revealed. And I drove all the way down there from Indio. A lot of these reviews are great and everyone says how " honest " he is, but an honest person wouldn't falsely advertise. He didn't reveal how the car was " not perfect " in his words, until we got there. He seemed like a nice guy, even when my boyfriend and his dad were expressing their dislikes, Gil said how he didn't take it personally, that he isn't attached to these cars. needless to say, Gil blocked me on facebook after I decided not to make the purchase. So make sure if u guys are interested in cars from this place to take ur own mechanic and don't just buy impulsively because the prices are great but you get what u pay for

    I just called and asked about the availability posted on Autotrader for a 2006 Subaru Wagon. The…read moreassociate was blasé in his reply stating he can, but he has a deal with an out of state buyer. If so, why hasn't the listing been removed? Either way the representative did not recommend any other vehicles. I guess he assumed i was a waste of his valuable time and day.

    Phillips Auto

    Phillips Auto

    4.6
    (534 reviews)

    Great customer service, Mike Aziz helped us out here, the process was very smooth and fast. If you…read moreneed a car go hit up my man Mike Aziz!

    Phillips Auto is on PCH across the street from Balboa Bay Resort in Newport Beach. Parking is easy…read more The property is clean walking in the jewel box of collector's cars. I was nervous as I arrived alone and every past experience with dealerships has been abrupt & rude and had felt like I got had at some level. The day before, I had consulted with Carmax who offered $1,900 less than the online Kelley Blue Book offer. The week before that, a friend offered to help me sell my Jeep but he tried to get me to sign my title without a date saying that's what all sellers do in advance of selling cars. (Never sign the title until the money has been surrendered to you and the buyer is standing in front of you. I felt betrayed and disappointed by the so-called "friend". I had already contacted a shop owner & friends who only purchase Jeeps. They all wanted to buy my Jeep but times are tough lately & no one was liquid to purchase. I'm telling you all this to let you know how discouraged and roughed up I was feeling by the time I arranged my appoint my for Phillips Auto to see my Jeep. I am spreading the word now that your experience with Phillips will also feel great. You will be greeted in a friendly, professional casual manner. I finally met the affable Andreas (who had been communicating with me about my Jeep I was thinking of selling) and the impressive Bianca who feels like a friend from the start. She is in charge and you feel comfortable and charmed and informed. Both are kind and efficient while appraising my vehicle. Bianca's experienced eye and candor helps the checklist go fast. Their offer price was transparent and fair; very close to my Kelley Blue Book estimate. Bianca is prepared and lets you k is what she is thinking & openly helps you along with understanding the process. I chose to finalize selling my Jeep to Phillips because they gave me a fair offer and did not waste my time. Also, there was no pressure; they gave me the time I needed to call a couple friends' approval to hear their thumb's up. I got free water & a peaceful environment despite other customers & representatives doing business. The showroom is busy but not loud or bustly. Yes, I could have gone privately to sell my Jeep. But I had to get real with myself; I have never sold a vehicle privately before & my Jeep was older & would need time & investment of staging it well to sell it in my own. I did not have the knowledge to do all the trudge work necessary & not the time to meet & haggle with prospective buyers when Phillips has the staff & equipment to pass the Wrangler along to someone who would be just as happy with it as I have been driving it. The paperwork was quick. Phillips will do everything needed. All I did was sign & cancel my car insurance--and that process was not as nice as selling the car, wouldn't you know?! (I certainly felt taken advantage of by my car insurance later that day. That is a different and not as cheerful of a Yelp review & I have been with the same insurance company for 40 years.) Phillips treated me better on our first transaction than my long term insurance agent. Phillips Auto even provided me a complimentary Uber ride home. The wonderful element about Phillips is integrity & decency at this family-owned dealership. My car insurance franchise is also family-owned. Mind boggling with how wonderful I regard Phillips Auto. I'm going to keep referring all whom I care about to do business with Phillips Auto. Bianca is stellar. Please tell her you read this review. She is great people!!

    Waves Autosales - usedcardealers - Updated June 2026

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