NOT LIKE OTHER DEALERSHIPS. I'm in the process of buying a…read more911 and have reached out to a lot of dealerships. Ehren was superlative and the gold standard on information and just talking about cars. He took his time and thoroughly explained the ins and outs of different generations, what to look out for etc. I even inquired about a ppi and he not only was very forthcoming, but also gave me some places that do it well around the area- one of which, auto strausse, was reccomended by my friend's dad who's a big porsche guy. In the end I decided to go another route but I would reccomend Ehren and his team at Supreme Motors to anyone looking to buy any car

5 Stars - Supreme Motors in Costa Mesa - Pristine every time…read moreThey take great care of our family's two SUVs. Always perfect--the cars come back looking like they rolled off the showroom floor. That deep, mirror-finish shine you can see yourself in. They've got a clean, professional setup on Placentia Avenue near 19th Street--appointment-based, call ahead to set up initial s. Easy, no fuss. I text Ehren--he's quick to reply, we set something up, and he sends his crew. They're solid. They cover surrounding areas, even 15 miles out like me. No problem--they show up, do the work. Seats wiped, carpets vacuumed, windows clear, wheels shiny, trim polished. Everything flawless without me saying a word. And those monthly maintenance packages? Great value--keeps everything looking sharp without breaking the bank. Friendly, on time, they care. Call Ehren at Supreme Motors--your cars will look great.

I want to be fair with this review, so I'm going to lay out exactly what happened and let you…read moredecide for yourself. The Good: Zed runs a no-nonsense operation. No pressure tactics, no surprise fees, fair pricing, and a quick and easy transaction. It's refreshing compared to the typical used car dealer experience, and I genuinely appreciated that. The Bad: I drove off the lot and immediately noticed two warning lights on the dash: charging port fault and airbag. You know how cars flash a few lights on startup and they disappear within seconds? That's what I assumed. Besides, you're spending $50K+ on a car and you don't expect to drive away with these active warnings. I simply trusted Zed on that. Both turned out to be real issues. $1,400 paid to fix it. During my inspection, one of the Falcon Wing doors hesitated when opening. Zed said it was probably the sun, shade, or dust interfering. I took his word for it. It wasn't. $650 quote from Tesla. One week later, a steering rack warning appeared. $4,000 quote. Total damage in week one: over $6,000 on top of the purchase price. My Take: I want to give him the benefit of the doubt and assume he didn't know about these issues. But either way, it's clear these cars aren't being thoroughly inspected before they hit the lot. I'd give 3.5 stars if I could, but $6,000+ in repairs within a week makes 4 stars hard to justify. Would I buy from here again? "Maybe..." But next time I'm bringing my own inspector, spending more time on the test drive, and checking every light, every panel, and every moving part myself. Bottom line: Good dealer. Smooth process. But do NOT skip a thorough pre-purchase inspection. Do NOT assume the car is in good condition because you're having a good experience during your time at the dealership.

These guys are the real deal! Absolutely zero hidden fees or mandatory add-ons which means the…read moreprice you see is the price you're going to pay... I wish all dealers operated like this. I worked with Zed on my purchase and communication over text was flawless. He took the time to make sure I understood the ins and outs of the vehicle and worked with me to get a decent value for my trade-in. Well worth the drive from San Diego for me. If you're in the market for an EV, do yourself a favor and start here first. Tons of cool cars on the lot.

A BIG Thank You to Tim "Tito" Ortiz on assisting me with my New Truck. Great customer service!…read moreStayed an hour after closing time to make sure I felt 100% comfortable with my purchase. Broke down all the terms and explained everything very thoroughly. Answered all my questions. Got me the best interest rate, monthly payment with very little down. He never pressured or rushed me into making my decision. He did everything from A-Z. He is a top notch bilingual salesman! Nash Auto is Lucky to have a guy like that representing their team. Thanks again for making this sale as smooth as possible. Satisfied Customer!

Update: In less…read morethan 2 years since buying this car, I've had to put about $4000 into repairs. Water and engine oil tanks were both cracked and had to be replaced. (There was actually a warranty/recall on the engine oil tank but by the time I figured it out, it was too late. It seems the dealership could've gotten it fixed for free but didn't...). Intake manifold flap was faulty and had to be replaced. Tires had to be changed and all brakes needed maintenance only a few months in. Etc. I accept that I bought this car "as is," but I was told certain things worked, and given representations about the cars condition, such as "It's been well-maintained..." and they were blatant lies. This was my first time buying my own car and I didn't know exactly how to check these things. They took advantage of that. I regret buying this car from them and I will never go to a sketchy used car dealer like this again. Lesson learned. Don't make the same mistake as me. Buyer beware. Do not buy cars from Nash.

We stopped by to check out a Kia EV9 they had listed on their site. After speaking with Norman and…read moreBrian, it was clear right away that we were dealing with professional and genuinely relatable people. Used car sales can carry a negative stigma, but from our first impression, there was no pressure or typical sales tactics--just a team focused on helping us with the Kia EV9. When we sat down to go over financing and numbers with Frank, we expected the usual back-and-forth with a sales manager--but that wasn't the case at all. He was straightforward, honest, and just as professional. The entire team was transparent, including clearly explaining the ceramic coating add-on so there were no surprises. Even after we left the lot, they continued to go above and beyond--quickly addressing a couple of follow-up questions and a small concern we had. We absolutely love our EV9, and we've already been recommending them to others looking to get into an EV. If you're in the market for a well-maintained EV and a smooth, no-pressure buying experience, this is the place to go.

Car buying has always been a daunting experience. The right car, the mileage, the condition.. Not…read moreat CA Beemers Teslers! Everything was pretty much spelled out before I got there. The website was loaded with a slew of models and the sales rep (Rodrigo) was very helpful with providing details before I arrived! Coming from Santa Barbara was well worth the trip. I test drove 2 models/3 vehicles before making a decision and with over a 100 used Teslas to choose from, they did not disappoint! Thanks Guys, job well done!

Had the best experience with Morris at Carbeeco. It's my first time buying on my own and safe to…read moresay I was so unprepared but I have never felt any pressure if anything they were so patient with me and answered all my questions. I definitely won't hesitate coming down here if you're car shopping. Thanks to everyone that helped me during the process especially Morris and Ella.

Liars. Liars. Liars…read more They don't even deserve this 1 star. Ever since I bought my Sienna here, I've had brake squeaks. I took it back three times, and the last time I took it back, they said they replaced all the pads and rotors but didn't give me a receipt. About two months ago, the manager called me back and tried to guilt trip me into removing the review. He said, "Did we really deserve that one star? We tried everything we could to fix the problem." I told him, "You didn't fix the problem. That's just an excuse. "The reality is you did not fix the problem." He said, "Well, at least give us some credit. We put in new rotors and the pads." I said that was nice but it doesn't fix the problem, and they keep lying over and over. Lies over lies. Yesterday, I took it to have the brakes inspected and get an oil change, and come to find out, the front is at 7 and the back is at 3. I drive about 200 miles a week, so there is no way. They probably never even changed any brakes or rotors at this point since they never gave me a receipt. They lied to me repeatedly. I hate when I am taken out to look like an idiot, and I have the proof from the inspection receipt. I will report this to the Better Business Bureau now.

I really wanted and intended to write a five star review of OC Autosource because initially I liked…read morethe owner, Tony Thompson and trusted him. I ignored other reviews and purchased my dream car from OC Autosource...a Bentley Continental GT Speed "Limited Le Mans Edition" (#7 of 48) coupe. Though the car had been in his hands for weeks, he apparently never bothered to have a mechanic look at it. I paid for a PPI (Pre-Purchase Inspection) after buying it (my bad, don't make this mistake) and learned the truth about the car. The front grills had sustained damage, breaking off the tabs that hold them in place and subsequently been GLUED back on. The front left wheel had a crack in it which caused the tire to steadily lose air pressure, ultimately triggering an alert on the car's dash. This alert effectively froze the computer, making it impossible to use the navigation, listen to music or do anything else. I returned to the tire shop 3 times for refills, seven days later the alarm was triggered again, On my third visit they discovered the crack in the wheel. The exhaust system was loosely hanging on...missing brackets that secure it and prevent it from hanging low. The car has a 20 speaker, $7500.00 sound system but the blown speaker in the dash made it painful to use...like nails on a chalkboard. When I provided Tony proof of these flaws, he assured me he would make good on the repairs and "..do the right thing" and I believed him. I had everything fixed at a cost of $2637.79 (parts & labor) and now enjoy driving the car. Weeks passed and Tony never contacted me until I posted a review and filed a BBB complaint. 24hrs after posting my initial review & filing a BBB complaint, I got reimbursed the total amt for the aforementioned repairs. But because Tony asked me to "...remove all the negative you put out there" I feel this was mere damage control rather than his desire to do the right thing because I received more messages from him within 24hrs of posting my review than I received in the preceding 4 months.. I promised him an honest review on my first visit to OC Autosouce & that's what this is. I always keep my word. If you intend to purchase a car from OC Autosource, I suggest you demand a PPI be conducted before you buy. Have the cost of any repairs necessary be deducted from the purchase price and handle the repairs yourself. JMO...I could be wrong.

I wrote this earlier today but must have erased it by mistake. Tony sold my Son a challenger that I…read morePaid $48,000.in a cashiers check for. I had Tony come get the car and he promised me my refund after I sent the pink slip. I did send the pink slip but wasn't refunded. I had a handyman in my home posing as a contractor. He seen a jeep on OC's website and had to have that car. I told him if he could get a vehicle from them then to pay me back the $48,000 that would be fine. Tony let him know the car couldn't go for that cheap. Roger Michael then threatened Tony's life. That didn't go over well. After the poser stole a small fortune from me committed fraud and elder abuse. He stole my Jeep Rubicon and took off for Arroyo Grande. However my Jeep is now in police custody. I'm pursuing charges with the DA against Roger. Tony Thompson has called me and apologized. He is going to make things right between him and I. I'm going to put my trust behind Tony. I believe he will make things right so I'm giving him a good review. I don't want his business to suffer no one deserves that. I want him to do well and help me out. Give him a chance he's had some tough times too.

They are pleasant enough sales people, but you should know that whatever price is shown, is not…read morereally the selling price. If you agree to pay the listed price, as I recently did, then, and only then, will they tell you, there is an additional $2600 of added stuff that you might not want. Just sayin' - be warned. Otherwise they're probably fine. I walked away from my deal, because I wanted to close at the listed price, and didn't want the extra dealer add-ons. I'd rather they put that in the advertised price. I sorta felt like I had wasted my time, talking and finally agreeing to pay their price, only to be told at the very end they were adding $2,600.

I visited Pacific Auto Center to view a vehicle, then came back ready to negotiate and pay cash for…read moreit. The online listing made the car sound pristine, but in person, it had a long list of issues: broken trim, missing parts, mismatched tires, rusted rotors, and a non-functioning rear screen. These flaws weren't disclosed in the ad. Worse, the dealership attempted to charge $5,500 for paint protection, theft deterrents, tint, and other add-ons that were never discussed beforehand, despite claiming "no hidden fees." Their fine print later revealed these were pre-installed and not part of the advertised price. I waited more than 20 minutes to speak with a manager after raising concerns but willing to negotiate, but no one followed up, so I walked out. This place banks on uninformed buyers accepting inflated prices and vague add-ons. If you're a serious buyer, read the fine print, ask hard questions, and be ready to walk. UPDATE 6/28/25: After buying the same make and model at a different dealership -- one with FAR better integrity -- I want to reflect back at my experience at this dealership and their practices. First, salesman wanted me to negotiate on the final price, not the vehicle price. That's a classic dealership tactic as it protects the sticker price for their metrics, have an easier time hiding add-on profits, and it creates a false impression of flexibility. Ultimately, this is bad for the buyer because transparency is lost, it protects their margin and limits one's leverage. I knew that's what they were aiming at, so I held the line on only negotiating on the sticker price. Again, LOOK AT THE PICTURES AS TO WHY!! In spite of what I just said, he proceeded with the oldest trick dealerships do: "cool-down" or "sweat-you-out" tactic. This is done to make one feel uncomfortable or impatient with the ultimate goal of getting one emotionally invested in staying and "finishing the deal". By doing so, they wear you down so that you're more likely to agree to their numbers just to be done. There are other reasons too but this is a big one. ~20 minutes of waiting, I told one of the salesmen that I've been waiting a while for the manager and will leave in 5 minutes if he doesn't arrive. True to my word, I left. I never heard from them after that (they had my contact info) which tells me they would rather wait for a less informed, emotional buyer to foolishly agree to the unfair price of this car AND overpriced mandatory add-ons. Here's my take away from this dealership: 1) High-pressure, low-integrity dealership model: They prioritize margins over relationships with a focus on flipping cars at inflated prices. They also rely on delays, confusion, and "manager invisibility" to outlast smart buyers. 2) Poor reconditioning = Cut costs: The car's condition (damaged trim, mismatched tires, rusted rotors, broken screen and so on) says they're not investing in inventory. They're pushing it out as-is and hoping no one notices. 3) The "Fool Tax" strategy: the biggest one for this dealership. They keep cars on the lot long enough to find someone unaware or emotionally invested. I was never their ideal buyer. I was informed, direct, and clear. PLEASE TAKE MY EXPERIENCE AS A WARNING. AVOID THEM. I AM SPEAKING AS SOMEONE WHO DID NOT PURCHASE FROM THEM. IMAGINE HOW I WOULD FEEL IF I DID. UPDATE 4/1/26: Since my visit, California passed SB 766, aimed at deceptive practices like misleading pricing and add-ons, the same issues I and many others have raised here. After 10/1/26, dealers engaging in those practices will face greater scrutiny. If you believe you were misled or defrauded, consider filing a complaint w/ DMV Investigations and keep all documentation. In Jan 2026, Yelp placed a "Suspicious Review Activity" alert on this dealership's page (see pic). Read it, then look at how many good reviews come from accounts with 1-3 total reviews here, versus those with a much longer review history. Draw your own conclusions. IF YOU FOUND A VEHICLE YOU LOVE AT THIS DEALERSHIP, PLEASE STAY AWAY!! THEY WILL USE YOUR EMOTIONS AGAINST YOU.

West Coast Auto Group made my car-buying experience smooth, stress-free, and enjoyable. From start…read moreto finish, the team provided phenomenal service, clear communication, and complete transparency. There were no gray areas at all. They made sure my 2025 Nissan Altima was fully inspected, safe, and 100% ready for me and my family before I drove it off the lot. I truly felt that they cared about making sure I was comfortable and confident with my new car. I would absolutely recommend West Coast Auto Group to anyone looking for a dependable vehicle and an honest, professional dealership experience. Thank you to the entire West Coast Auto Group team. I love my new Altima!

I recently bought a car here from a gentleman named Freddie and he made buying a car easy and fast…read more! I highly recommend him and this dealership and wish to do business in the future !

What a great business. Family owned everyone was so kind and courteous…read more The really knows their car facts wish I would have came here from the beginning instead of visiting CarMax.

Scammers. Thieves. They sell bad cars and then refuse to take responsibility…read more I bought a car from this place and was GUARANTEED by the salesperson that there were no mechanical issues with it. I even have him ON VIDEO stating that there were no mechanical problems with the vehicle. Now that I have the car and the problems have continued, he completely denies ever saying it. The second I drove the car off the lot, the check engine light came on. I immediately contacted them about it, and instead of properly diagnosing and repairing the vehicle, they simply RESET THE CHECK ENGINE LIGHT like that somehow fixed the problem. They told me that if the light came back on, they would fix it. Well, BOOM -- the check engine light came back on, and the car was having serious acceleration problems. I brought the car back to them, and they claimed they had "fixed it." I drove home from the lot and the ENGINE STALLED. The power steering went out, and I nearly crashed. This was not some minor inconvenience -- I was put in a potentially life-threatening situation because I was driving a vehicle that I was told had no mechanical issues. They took the car back again and claimed they "fixed it" AGAIN. I got the vehicle back, drove it for maybe 2-3 days, and BOOM -- the check engine light came back on. Then the engine died again. When I tried starting it, the entire vehicle was shaking violently. I called them immediately to explain what was happening, and instead of taking responsibility or trying to help, they told me it was MY problem and THEIR problem was supposedly over. It gets even worse. I was told they hoped I would break down on the side of the road. I was also threatened and told that if I came to the business, they would "kick my ass." Seriously? THIS IS NOT HOW YOU DO BUSINESS IN AMERICA. If a customer buys a vehicle from you after being told there are no mechanical issues, and the vehicle immediately develops serious mechanical problems, stalls while driving, loses power steering, and repeatedly throws a check engine light, the responsible thing to do is address the problem -- NOT threaten the customer, intimidate them, deny what was promised, and tell them it is their problem. I have video evidence of the salesperson telling me there were no mechanical issues with the vehicle, and now he denies saying it. At this point, this isn't just about buying a bad car. It's about the way customers are treated when they come back with legitimate safety and mechanical concerns. I strongly recommend anyone considering buying a vehicle here GET EVERYTHING IN WRITING, have the vehicle independently inspected before purchasing, and document every conversation and promise made by the dealership. Needless to say, the only reason I would recommend buying a car here is if you want to spend your time dealing with mechanical problems, threats, intimidation, and potentially taking the dealership to court. Absolutely terrible experience. I would NOT recommend this place to anyone looking for a reliable vehicle or an honest dealership.

After driving my newly purchased Audi Q5 from Phillips Auto for two weeks I can with confidence…read morerecommend this dealer. From the beginning to the end their staff made the deal smooth and hassle free. Special thanks to Michael Alibrando - General Sales Manager and MJ (Mike) Lumia - Sales Manager for their assistance and promptly answering my questions. Thanks guys, Sam Scott

Phillips Auto is on PCH across the street from Balboa Bay Resort in Newport Beach. Parking is easy…read more The property is clean walking in the jewel box of collector's cars. I was nervous as I arrived alone and every past experience with dealerships has been abrupt & rude and had felt like I got had at some level. The day before, I had consulted with Carmax who offered $1,900 less than the online Kelley Blue Book offer. The week before that, a friend offered to help me sell my Jeep but he tried to get me to sign my title without a date saying that's what all sellers do in advance of selling cars. (Never sign the title until the money has been surrendered to you and the buyer is standing in front of you. I felt betrayed and disappointed by the so-called "friend". I had already contacted a shop owner & friends who only purchase Jeeps. They all wanted to buy my Jeep but times are tough lately & no one was liquid to purchase. I'm telling you all this to let you know how discouraged and roughed up I was feeling by the time I arranged my appoint my for Phillips Auto to see my Jeep. I am spreading the word now that your experience with Phillips will also feel great. You will be greeted in a friendly, professional casual manner. I finally met the affable Andreas (who had been communicating with me about my Jeep I was thinking of selling) and the impressive Bianca who feels like a friend from the start. She is in charge and you feel comfortable and charmed and informed. Both are kind and efficient while appraising my vehicle. Bianca's experienced eye and candor helps the checklist go fast. Their offer price was transparent and fair; very close to my Kelley Blue Book estimate. Bianca is prepared and lets you k is what she is thinking & openly helps you along with understanding the process. I chose to finalize selling my Jeep to Phillips because they gave me a fair offer and did not waste my time. Also, there was no pressure; they gave me the time I needed to call a couple friends' approval to hear their thumb's up. I got free water & a peaceful environment despite other customers & representatives doing business. The showroom is busy but not loud or bustly. Yes, I could have gone privately to sell my Jeep. But I had to get real with myself; I have never sold a vehicle privately before & my Jeep was older & would need time & investment of staging it well to sell it in my own. I did not have the knowledge to do all the trudge work necessary & not the time to meet & haggle with prospective buyers when Phillips has the staff & equipment to pass the Wrangler along to someone who would be just as happy with it as I have been driving it. The paperwork was quick. Phillips will do everything needed. All I did was sign & cancel my car insurance--and that process was not as nice as selling the car, wouldn't you know?! (I certainly felt taken advantage of by my car insurance later that day. That is a different and not as cheerful of a Yelp review & I have been with the same insurance company for 40 years.) Phillips treated me better on our first transaction than my long term insurance agent. Phillips Auto even provided me a complimentary Uber ride home. The wonderful element about Phillips is integrity & decency at this family-owned dealership. My car insurance franchise is also family-owned. Mind boggling with how wonderful I regard Phillips Auto. I'm going to keep referring all whom I care about to do business with Phillips Auto. Bianca is stellar. Please tell her you read this review. She is great people!!