I have been going to Waxing the City on Mass Ave. in Cambridge for over a year. My experience has been top notch since my first treatment. I'm fairly new to waxing and the first time I ever did it, I went to another well known waxing spa. It was not a good experience and it left me hesitant to ever do it again. Well, I was attending graduate school in Cambridge, and learned this studio was nearby. I booked an open appointment and it happened to be with Rayna. Boy, was this a match made in heaven. From day one she eased my fears/concerns and made me feel like we were long time friends. I am pretty shy and self conscious about my body size and scars, but with Rayna she really comforted me. Every woman's body is unique and it's okay to just be you. Since then, I have been going pretty regularly and she takes good care of me. She also gave me tips and products that would help me since I am pretty sensitive to a lot of products. Rayna, is truly a gem and I am so happy I have someone who is so caring. Waxing the City is always a pleasant experience for me. I'm in and out and the receptionist are always kind. It's very efficient and overall a very nice studio. Where I spend my money and time is important to me as I am sure it is to everyone. If you want to be somewhere you are cared for and get your money's worth, then I recommend this studio 1000%. read more

Best Brazillian Wax I've ever had!!! I've been living in Cambridge for the last five years and struggled to find a wax place that I like. I saw this location recently open and was reluctant to try based on my past experiences, but have very sensitive skin and can't shave. I decided to walk in and give it a try, and they were able to fit me in the same day. The place looks super new and updated and has all types of cute decor. Ari was my waxer and she was amazing! She was super friendly and even told me how to care for my skin between waxes which I hadn't been told by other waxers. Ari was professional and pretty quick. My wax was virtually painless, and she applied pressure after pulling the strips and did smaller sections to help with my sensitive skin which really makes a big difference. I've been to other places where they just rip and go. After waxing she went in with the tweezers for a few small hairs, and I was impressed with her attention to detail as some waxers don't do that.They even have products there to buy specifically for the Bikini and I can't wait to see how they work. I learned after my service that Ari won Best of Boston this year for Bikini Wax and I know why! Im happy she's in Cambridge now! She is great! I'm so happy I took a chance and found this gem! I will be back! I will get telling everyone I know to go see Ari! read more

So... I'm not sure about the review prior to mine, but let me be the FIRST to tell y'all that this location is the TRUTH. I had an EXCEPTIONAL experience here and I owe it all to my cerologist Rayna. My first trip to WTC was also my first time ever receiving a Brazilian wax, and Rayna made it as comfortable as ever. Her work station was immaculate and the music was good so I was well relaxed. Rayna works with such swiftness and precision that I was in and out in no time with the SMOOTHEST results ever. I expected so much pain but pain was MINIMAL. Through my appointment Rayna and I chatted and she educated me on the benefits of waxing. She is highly knowledgable in what she does and that made me even more inclined to make waxing a norm. I was an avid shaver and that came with some side effects, but Rayna made sure to exhaust options to me in order to reduce issues in my problem areas. I enjoyed my experience so much that I immediately became a Club Orange member and I'm making sure to have my appointments set as she can get booked quickly (she has a hefty set of clientele because her work is amazing). WTC Cambridge will forever be my go-to and Rayna will always be the one I go to if I want beautiful results each trip. Give this place a shot and I promise you will not be disappointed. read more

I have been getting waxed since I was 15 (almost 30 now) and my range of experiences has run form horrifying up to completely blissful. WTC Cambridge is all the way at that blissful end! The place is ALWAYS sparkling clean, and the staff are lovely. I have had the pleasure to get waxed (my usual is Brazilian, full arms, and lip, though the occasional leg wax and lash lift when I want to treat myself) by Rayna, Bianny, and mostly recently Noelia, who is new to the area but not to waxing -- she was fantastic!! As you can see, I'm not much of an online reviewer, but in these tough Covid times I wanted to shout out this establishment. I didn't think I would miss getting waxed (cause, you know, they're pulling hair out), but I went for the first time since they re-opened and I was amazed at how peaceful and rejuvenated I felt afterwards. Not because my body hair stresses me out any more (I've worked on that for many years and I'm good), but just because it felt so nice to do something a little frivolous that was just for me. And on top of that I got to support some wonderful local estheticians. WTC is a women-owned business, and WTC Cambridge is an awesome local branch. read more

So, I've literally never written a Yelp review before, but my experience here was so fantastic that I felt a strong need to be one of two reviewers to help balance out the rating. It was Valentine's Day when I visited, and though I've been waxed before, I'd never gotten a Brazilian. I was anxious, not so much about the pain (I have a high tolerance), but about the potential awkwardness of spending that much time all up in that area-- within seconds of meeting Dawn, all of that anxiety was ameliorated. She greeted me warmly, took me back to the private room, and told me what to do. The entire time I was on her table, we were cracking jokes, talking about our families, sharing stories, and I literally barely even acknowledged what else was happening because I was enjoying our conversation so much. Afterwards, she recommended some products to me which have been tremendously helpful, I paid, and left. It was as simple, painless--genuinely pleasant, if I'm being honest-- an experience as could be, and I won't be going anywhere else for as long as I'm living in the area. read more

I had my first leg and Brazilian wax ever last night at their Cambridge location. I was very nervous because I'm a chubby girl and was embarrassed to strip down. Since I've never waxed before I was not sure what to expect. Then I walked in the store. It's gorgeous inside. Total spa feel and the staff were welcoming and awesome. My cerologist was Dawn. All I can say is she was amazing. She instantly made me comfortable and I stopped being self conscious altogether. She patiently explained every step before she did it. She was funny, kind, and gentle. Of course it hurts. I expected that but she minimized it so much. I was thrilled with the results and I'll be back in a month. If you're thinking of going I highly recommend them. Ask for Dawn :) read more

This is my second time getting a wax and my first time at waxing the city. I got a Brazilian wax and I usually don't get a wax because of how painful it can be but Rayna made sure to take care of me and made the experience 10 x better then what I've gotten before! She is very knowledgeable and goes out of her way to make sure you feel comfortable. She also used this eucalyptus and aloe oil that smelled so good that helps with ingrown hairs. I already booked my appointment for next month and will make sure to continue going. The facility was also very clean and front desk staff were very welcoming. you can also tip with venmo or cash app which is also a plus considering I don't always carry cash on me. read more

Rayna is a phenomenal waxing aesthetician. She always text and calls to remind me my 6 week deadline to get my Brazilian done. She always comes with a positive attitude and she gives me advice and great products to invest in for my ingrown hair problems. When I come in to her waxing room it's clean and sanitized and the room gives off homie vibes. She tells me to breath in when she is preparing to tear off the wax strip and breath out while she is actually doing it to lessen the pain. I am grateful for her and will always go to her for my waxes because she is a very sweet girl and her work speaks for itself. Thank you Rayna McGregor keep up the great work!!!! read more

I started shaving 10 years ago and always knew it wasn't the best for me but was terrified to get a Brazilian wax. Everyone talked about how much it hurt so I was too scared. When I told Rayna I was nervous about the pain, she ensured me that I was in great hands and she was right! At Waxing the City Cambridge, the staff are friendly, the facilities are clean, and they know what they are doing! Rayna always makes the appointment go by quickly with great conversation that I blink and it's already over. Plus she keeps me up to date with all of the great new products. Go see Rayna! I'll probably never shave again! read more

I have been going to this location for maybe 1.5 years for brazillian and more recentky under arm waxes. Both Morgan and Grace are fantastic. Neither sell you hard on products or services (but the lalicious exfoliant is truly amazing and I do purchase it there). Online booking's super easy and there's free parking out back. I first tried another waxing chain for a brazillian and while my cerologist was perfectly nice, the service was painful and she left wax behind. The ladies at WTC make the experience as painless as possible and they are easygoing and friendly to chat with. read more

This has been my second time getting waxed at this new establishment and I have no complaints! I was greeted immediately by the receptionist and was checked in right away. The front end staff is very efficient. I met with Rayna for my service and the time and care that she took was unmatched! It was pain free and she was so friendly! She even suggested different products that would work well on my skin! Rayna made my visits pleasant and I have already recommended her to most of my friends! I will be a long time customer of waxing the city and will continue to see Rayna! read more

I love Waxing the City but I love Rayna even more! I have visited Rayna multiple times at this location and she waxes me from the toes up perfectly! Not only does she have skills, she is professional, polite and compassionate toward her clients. She also suggested products to me that have changed the way I take care of my waxed areas after a session. Their products rage from makeup to exfoliation and more. She is knowledgeable and kind. I cant see myself going to anyone else but her. Book Rayna for all your waxing needs, you'll never go to another. read more

I've never written a Yelp review before but I was so happy with the results from my eyebrow waxing that I felt compelled to write one. I walked in to this place today as I was walking home, in desperate need of an eyebrow wax, and they were able to give me an appointment right away. I have had my eyebrows waxed by a lot of people at a lot of places but Deirdre made my eyebrows look better than they have ever looked before. I was quite pleasantly surprised. Will definitely be going back. read more

Love this place! Rayna is great at what she does, makes you feel comfortable and helps ease any anxiety you have when it comes to waxing. She explains to you everything and actually cares. She even recommended some products for me because I get a lot of bumps and ingrown hairs on my skin. I recommend all my friends and co-workers to Rayna whenever they need to get waxed! Wouldn't go to anyone else for my waxing needs! The atmosphere at this location is also very soothing and friendly! read more

So today I had my first appointment at Wax in the City ! Go see Rayna :) she is the best . Not only was she personable made sure you were comfortable all the things you want in a technician , I was over 10 minutes late for my appointment and she STILL had me out early before her next appointment . She has all the tricks and advice for any concerns or questions and I can't forget about the smile the entire time ! See her ! This place is great the atmosphere the products and the people read more

Waxing the City in Cambridge is such an amazing oasis! That's the best way to describe it! They are super welcoming and friendly. The manager went through all the products with me to make sure I picked the right one. And my eyebrows...oh my eyebrows! I am so in love and will go to no one else but Rayna to get them done from now on. I have threaded them and gotten them waxed before, but they have never turned out so nice! Call them and make sure to ask for Rayna! read more

I had the best experience the past 3 times that I've been to this location. Natalia is the absolute best, she completely got rid of my fear of getting a Brazilian. She is extremely knowledgeable and will recommend the best products that actually work, like I said before I've been here 3 times already and my results are unreal I'm so comfortable the music makes me extremely relaxed. The place is extremely clean too! 10 out of 10 would recommend! read more

My experience at Waxing the City was excellent. Everyone there is very friendly and professional. The rooms are kept so clean and they make you feel very comfortable for a great waxing experience. They use a very good quality of wax and soothing products. I have very sensitive skin and am prone to bruising but I left hair free and with no pain or burns. I can't wait to go back and I recommend seeing Rayna for any of your waxing needs. read more

I highly recommend Rayna!!! She has done my Brazilians, eyebrows, upper lip and underarms! She is gentle and very detailed and actually cares about what she does, which I love about her! Ever since I started seeing her I've gotten so many compliments on my eyebrows and she leaves me nice and hairless when it comes to my underarms, Brazilian and upper lip!!! She IS MY GO TO!!!!!!!! She really cares !!!!! And does an awesome job!!!!!!!! read more