Very well run hotel, all around. Very good view rooms. Excellent restaurants. Good service…read more The piano player, Scott Brown, is excellent! So talented, very wide repertoire from Frank Sinatra to Beatles to Billy Joel to Bruno Mars! And both great singing and piano playing! He performs for 4 1/2 hours on Saturdays, from 5:30pm until at least 10pm. Also fantastic location, walking distance to local restaurants, Fishermans Wharf, Aquarium, and Cannery Row.

Stayed a couple nights and loved the hotel for its location, friendly staff, and views from the…read morebalcony in the room. The restaurant in the hotel feels like you are on a boat which is cute. The food was perfect for a quick lunch before exploring the area. Pros: Perfect location to have as a home base when exploring Monterey and the surrounding areas. Close to Carmel and has a great bike rental shop onsite, Mad Dog & Englishmen. They also have a coffee shop in Carmel that has cute shirts and cozy seating. Cons: NA

We have not stayed at this hotel in about 7 years, so it's been a while. The elevator is very slow…read moreat times, but they do have stairs to take if you don't feel like waiting. Hotel staff were very friendly and professional. This time we had the oceanfront room with the sofa bed. Beautiful views, of course, from the balcony. The room was clean, however there is an ant problem in the bathroom. It was not too bad, but we still weren't thrilled to see an ant here and there crawling on our things in the bathroom. It is strange that they use cloth shower curtains, so every time you take a shower they get soaked. Some toiletries are provided, but not as many as they used to. They used to give lotion, shower caps, shower gel, etc. Now it's just bar of soap, shampoo and conditioner. The bathroom is nice, though, with double sinks. Sofa bed worked out great for our 8 year old. She said it was comfortable, and we were also comfortable in the king size bed, which had a firm mattress. It can get noisy in the room with the balcony door open due to the seals and seagulls, but closing the door blocks most of the sound. We kept it open in the day and shut it when we went to bed. Breakfast - well, I guess you can't really complain too much when it's complimentary with the room, but it's really nothing to write home about. Hard boiled eggs, fruit plate, yogurt, and some muffins. Me, being a diabetic, I couldn't really eat any of it, except the eggs. Our daughter enjoyed it, though she is pretty easygoing. We had been hoping to save some money by eating breakfast at the hotel but we ended up eating breakfast out every day we were there. Be prepared to do A LOT of walking because this hotel is at the very end of Cannery Row -- although it's great exercise, and gave us a chance to work off all the calories from our meals. lol. The room was nice, we'd probably stay there again. One thing we were disappointed about was the hotel used to offer a discount if you bought aquarium tickets through them. They no longer do that. They also used to offer free bottled water in the room, which they also no longer do.

We really enjoyed our stay and would definitely come back!…read moreThe staff was incredibly friendly and accommodating. When we decided to extend our stay by an extra night, our harbor-view room wasn't available for the additional night, but they went out of their way to make it work so we didn't have to switch rooms. We really appreciated that! Parking was also very reasonably priced at $25, especially compared to other hotels in the area. The room itself was spacious, the bed was very comfortable (firm, just how we like it), and the harbor view was absolutely perfect. We were a little concerned after reading reviews about the sea lions being noisy, but we actually loved hearing them from the balcony! Once the balcony door was closed, we couldn't hear them at all, and they never disturbed our sleep. One of our favorite perks was the complimentary binoculars available to guests--they were a fun touch for watching the harbor. And don't miss the sunrise from the fourth-floor rooftop terrace--it's absolutely beautiful! There were just a few minor things that could be improved. The hotel only has one elevator, and it can be quite slow during busy times. We also wish the freshly baked cookies were available throughout the day. They were put out around 3:00 p.m., but they disappeared almost immediately because they were so popular. When we arrived, our room temperature was around 78°F. We called the front desk to ask about the A/C and were told someone would come up. Security arrived and explained that the hotel doesn't have air conditioning, so the options are to use the fan or open the balcony door. It would have been helpful if the front desk had shared that information when we called. We left the screened balcony door open while we were out the next day, and the room cooled down nicely. The only other thing we wished the room had was a microwave. Overall, these were very minor issues compared to everything we loved about our stay. The location, views, comfortable rooms, and outstanding customer service made for a wonderful experience.

We had a wonderful time staying at The Clement for our wedding anniversary for two nights this past…read moreweekend! This was our second time staying in Monterey and I had been looking forward to staying at this hotel someday. It was everything I imagined and more! The service was exceptional from the valet to the bellhop to registration and restaurant staff. We are also IHG elite members and we were given a room upgrade with a thoughtful card and gift for our anniversary. Our room was facing the ocean on Cannery Row with a balcony. It was a very nice, spacious and clean room with alot of thoughtful attention like providing refillable water bottles, robes and an amazing Nespresso machine. There was also a wine bar and snacks available for purchase. The hotel had a wonderful scent throughout and we enjoyed walking through the ocean vibes staircase featuring a jellyfish. Definitely look for that! We loved having our anniversary dinner at The C Restaurant, but that will be another well earned review on it's own. However, we did have two negative experiences, one was that we waited a bit too long for our car at the valet once and there was an accidental spa charge on our receipt when checking out. I still gave them 5 stars because they rectified it right away and even removed the valet charge for us, which was much appreciated. I would love to come back to this hotel someday to bring my parents and we hope you love it too!!

Our stay here was absolutely amazing! We usually stay at another nearby hotel when visiting…read moreMonterey Bay, but this time we wanted something within walking distance to the aquarium and this place delivered perfectly. No driving needed at all! We opted for valet since it's the same price as self parking, and from the moment we arrived, the service was outstanding. The valet team and front desk staff were all incredibly friendly, welcoming, and helpful, making check-in smooth and stress free. The hotel itself is beautiful, and the ocean views from our room were a huge highlight. The room was very clean and thoughtfully equipped with everything we needed and more. The fireplace, tub, and private deck really elevated the whole experience. It was also great having a spa and restaurant right on site, adding even more convenience and relaxation to our stay. Overall, this has been one of the best hotel experiences we've had. We visit Monterey Bay often, and we'll definitely be staying here again!

This is an interesting hotel to say the least. Most of the rooms do not have access via elevator…read morenor is there a bellhop. If you have mobility issues I would not recommend this hotel without confirming you have one of the rooms with elevator access. You should also understand that you will need to walk your bags to your room up and down stairs to your room. There is a massive upside to this hotel. It is right next to the Monterey Plaza Hotel with costs at least $1,200 a night to stay at. This hotel is about $300 a night. While this hotel is not fancy, it is clean, comfortable, and has FREE PARKING. As long as you have no mobility issues or can guarantee an accessible room, this hotel is a great option for getting around Monterey and Cannery Row.

This review will be TODDLER focused (aged 2). If you are single/couple/no kids, this hotel will…read moresuit your needs as it is in a convenient location and a typical Holiday Inn Chain. Toddler Notes for the Hotel: [[ Pro's ]] 1.) The room we got on the 3rd floor corner was very spacious and had a ton of room. We were able to set up a pack and play and still had a generous amount of room left to walk around. 2.) Blackout shades and see-through shades for double coverage which keeps the room nice and dark at night. 3.) Location is great as it's super close to Cannery Row, lots of restaurants, and Monterey Bay Aquarium which was our ultimate destination. 4.) Parking Garage is free and decently sized and can fit a mid-size SUV with no issues. It will get tighter if you have a humongous full-SUV though (see pictures). [[ Con's ]] 1.) So Many STAIRS. Like legitimately, there are so many stairs. I took a ton of pictures to give you an idea. Stairs coming down from the elevator, stairs between floors, etc. This is not very young kid friendly when you have a stroller, a bunch of kid items, etc. I'm not sure I would stay here again due to the amount of stairs and inconvenience. 2.) Noise Level - If your kid is sensitive to noise, be prepared to have a ton of sound machines because you really could hear a ton of things. Cars, honking, other people's rooms, etc. 3.) Shower - It did seem a bit rusty in certain places and our shower wouldn't drain so there was a big puddle the whole time we were showering. The steam also set off the fire alarm like another person mentioned. Quick conclusion - I think it's an okay IHG hotel but not very good for families with young kids. Good for the location though.

This is a wonderful inn with wonderful staff. Everyone was so thoughtful and considerate and the…read moregrounds are great with so much attention to detail very close to the aquarium and the cannery district. Will be staying here again for sure. Thank you to Hannah Dorthy and Suzanne!

Our stay at the Jabberwock Inn was a dream! The staff took great care of us. Special shout-out to…read moreDorothy, who made sure everything was just so, and even helped get breakfast up to my wife when she came down with a bug. The hotel is SO cute. Breakfast, both savory and sweet, was delicious. The location was stunning. We spent a day going to the Aquarium and hiking in Point Lobos and both were top-notch. We had a wonderful weekend and that was largely because of the Jabberwock - a gem in Monterey. Would 10/10 come back.

I would like to personally commend the security team at the Portola Hotel. Specifically I would…read morelike to recognize Daniel Ibe went above and beyond getting some medicine my internationally located boss left behind in the fridge. The security team notified my boss of the oversite and Daniel and myself (US based) worked together to get him the supplies needed to ship the medication back in a refrigerated package. Daniel communicated what was going on every step of the way and we were able to salvage this valuable medication. Certainly I would say he went above and beyond in his duties to make this happen.

The "nicest" hotel in Monterrey doesn't have room service??????…read more Pathetic for 800 a night.

Such a lovely hotel with friendly staff! Highly recommend and would stay here again…read more The location is wonderful!

Fantastic management. Friendly, kind and helpful staff. Great location, walking distance to hey…read morerestaurants and locations.

I recently stayed here for about a week and it was just an amazing experience. Paulina Jesse and…read moreNathaniel were all incredibly kind and accommodating and helpful. I will definitely be back thank you guys so much

Our family of 4 stayed 3 nights. Our boys loved the pool, although the cabanas and chairs needed…read moresome cleaning and renewing. Our room was huge comfortable but the AC didn't blow cold the entire stay. It got stuffy at night. The breakfast is a continental breakfast but they charge $22 bucks for a Buffett style. This type of breakfast is usually free at most hotels. Also the "hotel store" is way over priced : / I would stop at target for necessities before I did want to acknowledge the lead house keeper Susie! She went above and beyond to help us get into a new room because the original room they gave us still had guests inside LOL Susie got us a new room and gave us free breakfast vouchers :) she is sweet and professional All and all it was a nice stay but the hotel could use a refresh :)

This was our 2nd annual girls trip in the Rancho Riposo unit. This year we had 8 women and 3 dogs…read more The unit has 5 bedrooms with a total of 7 beds and 2 1/2 baths. The huge totally fenced yard was perfect for the dogs and playing ping pong and other outdoor games. We're all friends through pickleball and hiking which we enjoyed one or both on our 3 night stay. We did most of our eating at the unit by assigning meals for each night... great food!!! The kitchen is well stocked making do with what we found. There's a nice big table in the dining room we could all fit around and the living room is spacious with an enormous couch. The staff is friendly and accommodating! For 8 women and 3 dogs I don't think we caused any trouble or were too loud... just the sound of laughter and fun! Hopefully we can make it a yearly event!!!

Perfect place to stay for families! We had 7 kids ranging from 18mo to 10yo and the fenced in…read morebackyard of the Rancho Reposo cottage is the perfect setup and had enough table space for all 17 of us! We also spread across to Casa Linda, which was very nice too with a big living room. The beach is a 10min walk away. Would definitely come back!

We had such a wonderful stay at Hotel Del Monte in Monterrey! From the moment we arrived, the staff…read moremade us feel welcomed and taken care of. The rooms were clean, comfortable, and had a warm charm that made it easy to relax after a day of exploring the city. One of the highlights of our stay was how the hotel carried such a unique atmosphere and history. It wasn't just a place to sleep--it felt like part of the adventure. Between the ocean views, cozy spaces, and local touches, it really captured the spirit of Monterrey. And then there were the ghost stories. Whether you're a believer or just love a good tale, they add an extra layer of fun and mystery to the stay. If you're someone that believes (or not), go to the front desk and ask for the "book". It had 78 pages of first hand accounts of unexplained happenings from guests. We had a very small moment ourselves, while I was sharing what I uncovered about the ghosts with my significant other in the morning, suddenly the bathroom light just turned on. Nobody was around and they do run on sensors. Not a significant event but certainly was well timed. Overall, Hotel Del Monte struck the perfect balance between comfort, history, and a touch of playful spookiness. I would absolutely recommend it to anyone visiting Monterrey that has access to a military installation--especially if you're looking for more than just a hotel, but a memorable experience.

We stayed for a weekend wedding and got one of their queen suites. Pulling up to the building, we…read morewere both pleasantly surprised by how beautiful it was. The interior is also gorgeous, and it's amazing how well they've kept up the history of this place. We stayed in a queen suite, which was very outdated. Because of how old the buildings are, there is no A/C, which is typically fine, but we happened to be there on one of the warmest days of the year. Our room had an odd smell to it, and the amenities are pretty minimal. However, we expected this due to the age of the building. Our only negative was that we were given the first room next to the entrance and stairwell, which was not fun to hear folks stomping up and down the stairs and slamming the doors. On Friday morning, several people we knew were awoken by the "active shooter drill" announcement at 8:00am. I understand this will happen on a naval academy base, but I wish we were warned about upon check-in just so we were aware and not startled in the morning.