First time visit was today and I have to say that I am a bit surprised this place is not in the 4 star category. The burger and onion rings were delicious, especially when you guage them against other fast food burgers and the service was amazing. I was greeted promptly, asked if I had any questions over the menu and then my prder was taken. My burger was cooked and prepared exactly as I ordered. The batter on the onion rings was delicious! Also, as I waited for my food, I noticed the attention to detail of the cleaning. I might mention this place was spotless and a woman who I later found out was the owner, was literally scrubbing the crossbeams on the barstools. They did not even look dirty to me, but they were not clean enough to her...you got to love and appreciate owners who care like that! read more

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First time trying the food and there isn't much to say. The Oreo Mud Pie milkshake will cheer you up, it's pretty tasty! I wanted something sweet but had a drink so for me I liked getting a junior size because I don't like to waste too much if I can help it. This way I got a taste of something sweet and could move on to the next thing. When I got my food the burger was warm and the fries were near cold... eh, not a great first impression. The fries tasted fine, seasoning wise, probably better warm. My first bite of the burger was pretty good as it was mostly meat and onion ring. However, the sauce they use on their Rodeo burger ruined the experience for me. It probably comes down to a personal taste preference but I found it really sweet and really vinegary and my brain shut down because that makes no sense and it didn't taste good. I don't want to be too harsh because I may have just ordered the wrong thing. I would be willing to try something else on a second visit and see the good food others are mentioning. I didn't dine in so I can't comment on customer service. Food wise service was a bit slow. I find the menu confusing, too many 'you have to be a regular to get it' stuff. I don't know what a black and white shake is or what your gold sauce is. Dumb it down for me so I know what flavor combination to expect. Not impressed but I'm always willing to give a place the benefit of the doubt. It could have been an off day, a new cook or I got the one thing on the menu I don't prefer. Would be willing to try again but not go out of my way for. read more

Wayback Burgers - Kids shake with giant straw, lol - Burgers Near Me - Irving, Texas

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It was very clean, the food was fresh and the customer service was great. The prices almost "floored" me though! I guess that's what is normal when there is a pandemic, I guess. Just be prepared to spend at least $21 if you're getting a burger, shake and side. read more

First time getting a chessy burger and some chili fries. It was great. For most places i have not been happy with the taste of the burger meat. But this was a great burger. Had it all delivered with grubhub. The only thing i would change is the burger bun. I would have preferred one to be toasted dry and not on the grill. It did tend to be a little greasy. But besides that a great burger and fries. Make sure to try this place. read more

This is more of a 2.5 star review but I'm still UYE drunk so I'm rounding to 3. (Disclaimer, I'm not actually drunk. Dammit.) Sometimes you find a strip mall burger joint that blows your skirt up and knocks off your socks. Other times you find a strip mall burger joint that just blows warm breath on your neck. This is a neck breather kinda place. Not really in a bad way...just kinda in a bad way. I had the single-patty cheeseburger Their Way (lettuce, tomato, onion, mustard, ketchup) with onion rings and a large tea, which clocked in at just over $10. I'm pretty sure the kid ringing my order messed up and over charged me $1 (which I didn't fix because the effort didn't seem worth it). However, I wasn't the only one at the table that had errors and have read other reviews of similar mistakes. They are definitely still working out the training kinks, which resulted in very slow food. Not good for counter service. There were too many cooks in the kitchen bouncing into each other and only one adult who seemed to know what was going on. I get it, you gotta get a groove down. I'm not really rating them on that. They tried. What dropped my rating is the average kinda pricey food. I did really enjoy my onion rings but the burger wasn't that great or interesting. Pair that with the slow service, the pricing errors and the franchise feel and I probably won't be returning. Unless there's another Irving UYE not at the new Thai place next door. Then I'll probably just get a milkshake and call it good. read more

Wayback Burgers - One-patty cheeseburger, onion rings and an onion ring thief. - Burgers Near Me - Irving, Texas

I was excited to have a new burger place close to work especially since they have turkey burgers. Now that I've been there the excitement is dead. The place tries to seem like a sit down burger joint and not so much like a fast food restaurant. I would actually call it fast food but it isn't really that fast. I got the turkey burger combo with fries and that was over $10, sorry that was just too pricey for what it was. The burger was just okay a commercial patty so nothing special or anything to pay more money for. The chips were actually better than the burger. IDK I just expected more for the hefty priced they charged. Try it for yourself it was just nothing to return for I can get a better turkey burger at a better price in other parts of Irving. read more

Wayback Burgers - Turkey burger and chips - Burgers Near Me - Irving, Texas

Payed over 38 for 2 burger and two sides the lettuce was wilting and came with black spots... very disappointed the menu look good enough to eat.. read more

Wayback Burgers - This was my first time ordering from Wayback my lettuce came wilting and with black on the leafs the burger had no taste - Burgers Near Me - Irving, Texas

Small portions, lots of people working but service kind of slow. Messed order up too. Probably won't repeat. Nothing special. read more

Wayback Burgers - Patty Melt (oddly with 1000 Island dressing. I think they mixed up a Reuben. And those are some chili fries with no beef. - Burgers Near Me - Irving, Texas

I noticed a few days ago that this place had opened in a newly constructed strip mall across from La Vilita. I popped in tonight to see what it was all about and am very happy that I did. I was greeted by a very welcoming staff as soon as I walked in. As it was the first time I was looking at the menu I was a bit lost. The lady that took my order explained the menu clearly and with patience. I ended up ordering a Chipotle Burger made 'Our Way' and making it a #2 combo with an upgrade to a milkshake which means I also got a side fries and a small Oreo mint milkshake. I also ordered a chipotle mayo dipping sauce for my fries. As I was waiting for my food, which I ordered to go, I met the owner who I am happy to say is an Irving resident! She was friendly and very pleasant to speak with. I live just a few minutes away and thus ate my food shortly after I got it. The burger was impressive from the very first bite! It is flavorful, not too greasy and the patty is a generous size. The fries were fried perfectly, not greasy at all, an with the chipotle mayo were delicious! They also have an easy to join rewards program that offers freebies. I will defiantly be frequenting this joint often! Oh I almost forgot, the milkshake was not as minty as I would like. Will be getting a different flavor next time. read more

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I've been wanting to try it every single my buddies told me about it! So after getting off work earlier enough for once I decided to drop in! I ordered the Big Easy and it was definitely fresh and delicious. The only issue I had was that the bacon was tough and hard to chew which took away from the dining experience. Other than that I'll definitely be coming back to try all the burgers! read more

Wayback Burgers - Burgers Near Me - Irving, Texas

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Bland and underwhelming. Had to order bleu cheese dressing to flavor it up. Maybe a "homestyle seasoned" option for those of us who consume salt. read more

Wayback Burgers - $8 and bland. - Burgers Near Me - Irving, Texas

Ordered, asked for extra lettuce. Waited over 10 minutes. Was handed my burger in a bag, asked to verify extra lettuce - guy called back to assembly person - he said sure. I opened burger - 1 measly leaf of brown edged lettuce. UGH....went back to counter, asked for my extra lettuce - ended up with 2 measly leaves of brown edged lettuce. Ugh.... Patty was small, bun collapsed into a gluey mess reminiscent of wonder bread and fries were pulled from a big silver box with a warming light on top and were unseasoned. When you pay over 8 bucks for a burger and fries you expect something better than whataburger or Wendys. Wont be back. read more

Wayback Burgers - I did NOT move patty - came this way - Burgers Near Me - Irving, Texas

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Too slow. (Ate our burger before we got the fries) when we got our fries they did it wrong. And had to wait longer.. when we got them they weren't even presentable. Chili didn't have any beans.. No discounts... Everything was very greasy and the burgers had ALLOT of black pepper. Last time coming to this place. Nothing was presentable. Half of the fries were burned. Lemonade was hot. And they charged us 2.29 instead of .99 (that was the promotion) read more

Wayback Burgers - Good lemonade... - Burgers Near Me - Irving, Texas

The burger tasted okay but looked nothing like the food online. MUCH smaller, same price. First and last time ordering from them. The online version had 2 patties, 2 large onion rings. The burger I received had 1 patty, 2 mini onion rings and the mustard flavor was overwhelming. read more

Wayback Burgers - The Rodeo burger I received looks NOTHING like the burger I ordered to be delivered - Burgers Near Me - Irving, Texas

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Customer service is horrible, no communication when there is a delay. I had to wait almost 30 min for my greasy okay burger. There were several people waiting for their orders. I think the owner is way over his head, can you'd think it's not rocket science. Flip burger, put cheese, fixings, buns, done. But the guy flipping isn't cutting it. Don't go! read more

I placed an order on the website at 11am requesting it to be ready at 11:30 so I could pick up on my lunch break. I arrived at 11:43 and my order wasn't ready. I was told that the ticket printed at 11:30. OK! What's the point of ordering ahead and designation of a pick up time if you have to arrive and wait some more. Then, after waiting, turns out, my order was ready and had been sitting there the entire time, so even though I gave her my name, she didn't bother to check. That's the opposite of good customer service. And, it's turkey bacon, in case you were expecting pork. read more

My first visit, I was pleased. The cheese burger, fries and onion rings was cooked fresh to order. Great customer service as wellI will be a returning customer! read more

Wayback Burgers - Burgers Near Me - Irving, Texas

Casual atmosphere, good food. The milk shakes are excellent and our burgers were finger-licking good! Will come again!

Without a doubt the best burger I have ever eaten in my life- That's saying something, because I ordered it on Uber eats- meaning it took an extra 15 minutes to arrive, and then another 5 to get upstairs to my hotel room to eat it. I can't believe how perfectly soft the bun was, while the bacon was crispy, the cheese melty and gooey, and the patty with a perfect crusty char on the outside. Just fantastic! I'm glad I was too tired to go out for dinner and ordered in instead! read more

This review is for the quality of food received from this location. Unfortunately the last 2 times I've visited this location over the past 12 months have left me with the following thought after I finished my meal.... "Worst Burger I've ever had" For $15 on my last visit I received a burger with turkey bacon(bleh) that was cooked in what tasted like grease from breakfast sausage that overwhelmed the entire burger. The burger was so greasy it soaked the bun and the bacon tasted awful so I pulled it off. The Onion rings I ordered were well prepared but nothing to write home about. A second patron with me reported the same issue with their burger. With competitors out there like FG who offer a much better meal for $15 and aren't located that far away; my takeaway from my 2nd visit is I'll only return here for the milkshakes. In regards to milkshakes, if this review was based upon Milkshakes only, I'd give 4 stars but since it's not. 1 Star it is, I only be back if I really have a milkshake craving I can't satisfy elsewhere. read more

I got a classic burger and fries! Delicious. I almost didn't come because of the reviews but I am really glad I stayed!

Absolutely terrible. I can deal with a greasy burger. What I cannot deal with is an undercooked burger. I ordered it EXTRA WELL DONE. What I got was so pink that it was almost still red! The Wayback Gold sauce that came with my onion rings tasted old. It's like they mixed ketchup and mustard together and named it, too. Thank you for the small, sad order of $20 onion rings. Because that was all that was edible. Needless to say, it was my first and last time ordering from here. read more

Wayback Burgers - Burgers Near Me - Irving, Texas

Not sure why they're so many negative reviews. I stumbled across this place one night and I'm glad I did. The staff were very welcoming and inviting. I think it's important to note as I came in pretty late and close to closing. My gf had a vegan burger and myself a regular burger (not sure what kind). We took them home (about a 7 min drive) and it was amazing! We both were very impressed and I'm a pretty picky eater seeing that I spent half of my childhood living with a chef. Since then, I've ordered delivery about 3 times and each time the food has arrived faster than expected and the food has been fresh. From the burger to the fries. My only complaint would be the sauces. I've ordered the BBQ as well as the gold and they both seem to be heavy vinegar based and somewhat tart. This can be a preference thing so I won't dig them here. I've learned to order without sauce and add my own. Usually Sweet Baby Rays or something of that nature. All in all, I usually make adjustments to my burger like "pepper jack cheese vs American + no sauce" and they haven't slipped up yet! I'll definitely keep ordering and supporting as they're are becoming one of my favorite burger joints in FB. read more

The GOOD: Great service, very efficient and my order came out perfect. The onion rings had a great texture and there were plenty off them. The OKAY: The burger isn't bad. The ingredients seemed fresh and I liked the overall freshness of the bun. The BAD: The burger didn't seem hot enough to me. It was cooked all the way through, but it was served up luke warm. The cheese wasn't melted at all like shown in the pictures or at most places. Honestly, I don't think I'd ever go wayyyy back again. The quality just isn't there for me for the price. The service is quick and the place seemed clean. read more

We ordered the Classic, Double Bacon Cheeseburger, Mac bites, and fries. All tasted great! Juicy burgers, fresh toppings. Great service at the counter and food came out in a timely manner. I especially appreciated the guy at the register being so patient when a mans card declined and he was yelling at his bank on the phone. Overall a great experience, the reason I'm giving 4/5 stars is because the bathrooms smelled TERRIBLE. We moved tables because the smell was so rancid, and still scarfed down our meals to get away from the stench. Hopefully it was just a one time thing! read more

Ordered food to my hotel while visiting Dallas. Kids wanted burgers and it was getting late. Food was delivered by door dash in a timely manner. Food was typical fast food burgers. Meat was bland but had good flavor. Fries were standard. The chili cheese fries were above average. Wife enjoyed her chicken Ceasars salad. Food was all halal so that was a big deal for us. read more

I love wayback burger, I never actually get a burger though. I usually order the Buffalo Ranch chicken sandwich which has been amazing everytime I order it. The Chicken was smaller then the previous time I ordered though. Overall the place is pretty good. read more

Get a vegan burger your veggie burger with cheese is gross invite me try it I'll change the review thanks.

Wasn't really impressed, but it's a chain, so shouldn't have gotten my hopes up. The onion rings were ok. But the chili fries were the saving grace. read more

Food is great. Shakes could be a better consistency but other than that very great taste and worth stopping by. Staff is friendly and nice from my experiences read more

No line, a couple of people waiting for orders they just placed. I asked for the laidback burger with onion rings. They kid at the register needed a little help but with it, guess it's not too popular of a burger. Sat down with my drink and watched the orders roll out, consistently, on time. I'm glad I ignored the other low rating comments, I enjoyed this. Had a worst time at other places just a few blocks away. This was exactly what I needed. Beef is halal certified, meaning that it's not the chemical stuff other places charge to feed you. I would come back again. read more

1. This place has amazing burgers! So yes, food is good and the burger is well worth it. Wayback burgers has an amazing thing going here. But?? 2. They seem extremely disorganized. Here is what I have noticed. They are often short staffed and when the rush comes these poor employee's look like frazzled mothers with a park full of hungry kids. And they are not their kids! LOL The Drive Thru seems like it's not needed. I have waited and been witness to other people trying to use it. The point is, the employee's have to have the head set on to address the drive thru and well, I have never seen them wearing it. I even brought it to one employee's attention and he was shocked that he didn't have the head set. Not only that, these are really not quick burgers. If no one is around and the place is pretty empty, yes you can get your food fast. But when the rush comes I have waited up to 20 minutes for my food. That's not fast food at all. So don't consider this place fast during any food rush hour. I am extremely big on getting my orders to go fast. So when I see a place that offers orders to go, I really have high expectations. I have had 3 orders to go. The first was fine, but despite what it says about walking up the counter and asking for my order, I had to stand in line because no one would address me out of line. My second order was a salad and that was ready and no issue. However my 3rd order was a hamburger to go and since it's the lunch rush, I waited to leave work after I placed my order, 10 minutes longer than it told me to wait. So I get up there 25 minutes after the order is said to be ready and they have not even picked up the form. In fact, they didn't even notice they had an order waiting. Then my order was put after all the people there and I had to wait another 20 minutes to get my burger. And I considered canceling my order but I decided to ride it out. In the mean time, more than a half dozen customers come in and leave because the place is short staffed. Only two guys working the counter. Poor guys! They were awesome by the way, just overwhelmed. In the meantime I had to tell a woman in the drive thru who came thru twice, that they were not paying any attention to the drive thru what so ever. So Wayback, you have good food! Don't mess it up by being to cheap to hire staff. Your staff needs help and you as a company need to rethink your organization skills. Don't leave your employee's to work magic for you, when having the right amount of staff will make magic happen and keep customers coming back. If you want to sell burgers, invest in your employee's. read more

Damn good burger! The way they grill the bun on the griddle just makes the burger. I ordered the double patty "Cheesey" and even though the accidentally left off my ketchup, pickles, and mustard, it was still good. I left off 1 star for the price because it was on the pricey side. Lots of options from hot dogs, chicken tenders, code sandwich, veggie burger, Turkey burger, and multiple patty options. Was glad to finally try it out in my hood. UPDATE: Came back but this time ordered online and picked up in their drive thru. After a day at the pool I was craving a burger. I ordered just a regular cheeseburger. Their homemade chips and a junior chocolate shake. Order was ready and hot when I pulled up. IT IS SO GOOD! I'm not sure why the few stars on other reviews but I couldn't be happier that there is an excellent burger place in my area and that there is quick pick up with the online ordering and pick up. You can set your arrival time. Will keep coming back! And I didnt even realize until today but they are owned by the same owners as Jake's burgers. read more

Save yourself some time and sanity. I placed an online order. Went to pick it up at the time it was supposed to be ready. Was told it would be 10 minutes...seemed reasonable to me. Except that it took an ADDITIONAL 30 minutes beyond the time it was supposed to be ready (40 min total). I was told there was other orders ahead of mine and that's why I had to wait so long. I've worked in restaurants. Kitchens prepare multiple tickets at a time. That's how it works. Otherwise you'd never get any food out. Finally got my food and it was gross. The only decent thing we got was the chicken tenders. Everything else tasted worse than McDonalds. read more

Thanks to fellow DFW Yelpers, I was here with them for a meetup. Wayback is located in a newly-developed shopping center, and it is not hard to find at all. The upside is that everything is brand new. No greasy smells, yet. I ordered the Patty Melt with Fries and Drink combo, and upgraded my drink to the Strawberry Banana Milkshake. Their prices are on the $$$ side for fast food and my order costs me $13. So it'd better be good. The Patty Melt: My fellow Yelpers discovered that the so-called "Patty" was just an upside down burger. I didn't realize it until after I finished it and looked back at my pictures. Disappointing. And the beef patty is so-so, not the best but not the worst. Fries: Nothing special either. Even the Cajun seasoning is bland. Five Guys simply win this category (and it probably costs less). Milkshake: I ordered Strawberry Banana but I only tasted Strawberry. I actually starting craving In-n-Out's Root Beer Float (Oh snap I just told you a secret menu item) as I type this. To sum it up in one word: NoWayBack read more

Way back Burgers is a good place to eat but the employees are very rude and have the worst attitudes. My order was messed up on DoorDash and they said it was never a option on DoorDash when clearly there is, and I went to WayBack myself and they were still very rude and I still had to buy for what they messed up. Lastly, when I got my food the worker was super rude and I said thank you and she goes "mhm" and walks away. One of the un polite people I've ever met. read more

I was really looking forward to this burger joint as a friend of mind was trying to sell me on their burgers. So I decided to drop by and place an order for a double bacon cheeseburger to go... I ended up getting sick and had to hit the john multiple times that day. I think I got food poisoned because it took a week to recover. That being said, my friend didn't have the same experience I had. I just can't go back to this place. It tore me up bad. read more

Three words. Mediocre at best. Environment: Decent. They try to make it a sit-in restaurant but everyone knows it's fast food. It's located in a nice, upscale area (explains the prices) but I do not believe they will make it longer than 3 years. Service: The employee that took my order was friendly and knowledgable of the menu. I asked him for a few suggestions and ended up ordering the bacon cheeseburger. The service was 4/5. Food quality/taste: Okay so the meat was great quality meat. But EVERYTHING ELSE was not. This is where Wayback lost its stars. The food just doesn't taste good. You go to burger places like grease monkey, hopdoddys (which, according to them, should be their true competitor because they "aren't fast food" and are priced similarly), in n out, Steak 'n Shake. You can go anywhere and get a tasty burger, but Wayback doesn't have anything unique that makes them pop. Should you try it once? Maybe. Should you try it twice? Never. read more

Ordered a double bacon cheese burger and got turkey bacon that sucks not happy. Won't be going back.

The Store Manager change the rules of promotion to bump up donations to a local charity are great; but advertise that you're doing that don't wait until I'm hungry and at the counter and tell me that the only way I get the Wayback Classic is if I put a fiver in the jar for Irivng Cares. I care about Irving but don't make me look like a huge Cheapskate. It's false advertising plain and simple. I'll donate but only if you tell me that's what you are doing. My server/cashier James was really knowledgeable about the product, I had never eaten at Wayback before. The burger was hot and juicy. If not for the store manager, leaving a bad taste in my mouth like I was getting mugged to help dying Hungary children of some country with the last 4 letters 'Stan', the experience would have been 4 stars. Maybe next time I'll try a shake even. read more

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