Definitely worst experience we had. I would strongly suggest you use pods instead. Pack Rats…read moresent us dirty units. They did not come as scheduled to collect the units on two occasions. It takes hours to get through to anybody at their company. Do not use them. I would give them zero stars if that was an option

They have whole bunch of hidden charges. They quote something and come up with different higher…read moreamount. Very Deceptive business.

Jennifer is one of the kindest people I have ever worked with. She found me the perfect unit very…read morequickly, and only a few months later, when we realized we needed more space, she was giving me updates regularly until the unit became available. When it did, we were able to move our items the same day! I can't express the level of customer service that was extended to us and I would recommend anyone rent from them.

This place is a solid value, clean, secure and there are real human beings that work there…read more Charlene was awesome and helped make my move as easy as possible; she and her staff are the reason I'll continue using the facility, even if it is a bit a drive from my current location. I have piece of mind knowing that my belongings are safe, and if there's ever an issue there's a real person who will help out in what ever way they can.

Having moved around a good bit over the past decade, I can say the losses have been more frequent…read morethan the wins. Working with Victory was truly a win, as they helped me with multiple international and corporate moves while providing excellent service and communication (#1) the whole way. They were a full service moving company, which meant they helped with the packing process in addition to moving my things. They were punctual for my appointments and brought more packing materials (tape, cardboard, stuffing, etc.) than I really needed it. The fact they also specialize in packing fine art and antiques, I can completely understand why my things were treated with such care. They did an outstanding job in sealing everything off and were incredibly organized all around. While I didn't have much to move (#2), the entire process from start to finish was a breeze. Corporate moves and international relocation means that this is not going to be that affordable as a service. I would elect to use them every time if I could, but alas, their service is among the best I've experienced over the years. Sometimes the anxiety and stress of moving is mitigated by a company that knows what they're doing. They're truly winning in the game of moving. ___________ (#1) This is key, especially when it comes to moving. (#2) Pro tip. Don't have a lot of stuff. Life will love you for it.

The movers were friendly, kind, and super efficient. They went above and beyond to help me organize…read moreand pack up what needed to be cleared out. Ted and Damir did an awesome job. I would highly recommend this company.

The advertisement for this company is great and very persuasive. My personal experience was not so…read moregreat. Because I was having my home renovated I needed short term storage services. I booked my appointment and identified the items I wanted stored however, once they actually stored my belongings I got a message that I would actually need a larger storage space. The actual space is never shown to you in any way. The also are supposed to itemize what you store with them with photo proof. When I saw my itemized photos it showed the boxes but not the items inside and some were duplicated. Immediately complained when I noticed the duplications and I was thankful I didn't store my computer with them because they would have easily gone "missing". Then the day I requested my belongings to be returned. My couch is returned with a broken leg which the movers on site took immediate responsibility for. I had purchased insurance through there company so I make a claim. However, if the claim is approved for $150.00 which is way below estimates I submitted and didn't fact in transport of the item. Once again I submit a complaint and they say that they don't cover transport or onsite repair fees. I took the $150.00 but I would never work with this company nor would I recommend them to a friend or even an enemy. Nothing was honest or upfront about the entire process. Never again!

The move is finally over. Did it go as smoothly as I wanted, no! However Bacho (foreman), Ika, and…read moreAchi, did amazingly. They worked very hard. The move was the best I have experienced with a moving company [this was my 4th move]. I hope I don't have to move for a long time, but when I do, I will definitely use their service again. My bestie who was there as support, was also impressed with the work crew and will be using them when she moves later this year. J. Baron

The company promised to resolve my issues with a discount at delivery. I paid the deposit amount as…read moreagreed pre delivery. I called them the day before and the day of the delivery to confirm the balance. I never heard back from them and was forced to pay the drop off driver the full balance to complete the delivery. This company has all my details, phone number, email address, old & new mailing addresses and no one has reached out to me. Yet the owner responded via Yelp and has yet to contact me. This company is a joke, poor customer service and totally unprofessional.

I was very happy with these guys. My mother used these folks several times and referred me to them…read morewhen I needed to make my move to Brooklyn. The price was fair and Mitch was very helpful during the whole process. The movers that I had, Esau, Thomas, and Shawn were all incredibly friendly and efficient. In fact, they were the same guys my mother had for her move only 7 months prior! These guys got to my original location early and were careful, as well as intelligent, instead of being the stereotypical yes men that I have seen movers be in the past. For 6 hours of work (the travel time to Brooklyn was the biggest part of the move), everything I packed survived the move. They even put my mother's bed back together prior to them leaving for Brooklyn. That was very nice of them. I would definitely recommend them and use them again for future moves, even if it means coming to Brooklyn to do so.

The service requested through Windsor moving was efficient and effortless. From the time I called…read moreMitch and throughout the job him and his team worked like the professionals they are! Went above and beyond to wrap up my belongings carefully and make sure they were secure in the process of moving them to my new home! The value for the work put in was also very competitive and had no issues with the pricing that was agreed upon! A huge thank you to Mitch and the team and if I ever need another move will definitely be calling them back! Highly recommend!!!

Wow! Can I say that this company was amazing from the first contact with them…read moreI had some really bad experiences with moves before so I was stressing out moving my son from his apartment to his new home. Let's just say that this move was so effortless at least for me Not only was the price affordable but the movers themselves were professional, courteous and so helpful They carefully wrapped all the furniture and skillfully moved it through some very narrow stairways without damaging anything These guys never took a break, came on time and worked non stop till the job was done They were extremely neat I have nothing but high praise for this company

Made something that should've been a hassle into something simple and easy. Simply Elite's team…read moreeven assembled the bigger furniture such as the couch and bed. They were one of the best prices I came across as well. I highly recommend them.