Based on my reviewing Yelp, I made an appointment with Eric. Very nice gentleman. He asked me what areas I needed work. He asked me to speak up if massage pressure was too much. In the room is a basket which you disrobe and place your clothing, purse, jewelry (advise to remover and leave at home) and basket is placed underneath the massage table. Eric went to work and he did not miss a spot! He is quite experienced, friendly and detailed. He applies massage oil (so if you prefer no or little oil please let him know). He was diligent and his variations of technique in his massage methods. I sought massage due to auto accident and he worked my body from head to toe. Hidden Gem. Parking right in front, handicap parking also. Ask for what specials they offer.Mondays is 5$ off for senior citizens. Easy located on Kam Hwy next to 24 Hour Fitness. I have traveked Southeast Asia and experienced massages (Hong Kong, Bali, Viet Nam, Bangkok, Chinese) Ask for Eric, you will be not be disappointed! read more

Went with my bestie a few weeks our massages were great! Both workers were super awesome and caring.

Great massage! Fair price, parking was easy, and place was clean. Will definitely return!

Been here now 6 times. Eric is absolutely the best. He always asks where to focus on and you can actually tell that he's doing extra work or stretches on that area. I also like that he mixes up about 30% of the massage, so it's a little different every time. Through his treatments I've unlocked some of my back aches and slouching. Something that I couldn't do with years of Chinese massage in Vegas. I highly recommend him! read more

I've shopped around the island for different massage practices for the last few years and this is by far the best massage that I have had on island so far! Everything was clean, and inviting! I believe my therapist's name was Eric since that's the male name in the reviews. He incorporated a wide variety of techniques, some of which I never experienced before, and it was all glorious. When I called I remember getting an appointment within the next couple of days, very soon. You won't regret booking with Eric! read more

My wife and had gone there about 5 times or so together. I decided to send my wife there as a gift because she liked going there. (The woman owner used to give me a great deep tissue massage). However, I scheduled my wife a second time alone and I did NOT like the report she gave me of her massage. The experience was NOT good!!!! We will not be going back there again EVER!!! as a note Men do NOT send your wife there Alone!!! read more

I've been coming to On for years. She never disappoints. I loved getting the combo massage, but since my current job is so physically demanding, I go for the Thai massage. I always leave relaxed, her business is very clean, & she's always welcoming. read more

I highly recommend Eric at WB Massage & Spa. He truly has the gift of touch and healing massage. I walked in stressed out and tense and felt complete relaxation when I left. I have had many massages over the years and Eric is by far the best masseuse I've ever had. Highly recommended!! read more

Had a super awesome deep tissue massage with Eric! I've been here before for another massage and both experiences were positive. If you're looking for a good massage but don't want to pay the prices of a hotel/resort, this is your place! read more

My guy is, always has been, and always will be a super active dude. He loves being fit. He's got loads of "active" energy and really puts it to good use! With that being said, with all the body movements, he's gotta have aches and pains for sure... We're only getting older! So for a couple of days straight he was complaining that he wanted/needed a massage. Completely my fault, getting him hooked on the habit. I had just gone in to my regular for my monthly routine so I wasn't due, otherwise I would've loved to schedule a couples session. My nice way of saying "alright, quit yer yappin!" Was to schedule him an appointment. I called on a Sunday and asked if there was anything available Monday morning. I'm sure further notice would be more appreciated, but I just wanted to see... And they did, 10a. When reading others reviews they were all good for the most part. Some were bad due to customer service. But as far as massage, great. Mr G's experience was good. Probably great. He felt re-energized when he came back. He asked for an athletic massage? Not sure if that's really what it would be called or if they interpreted it in their own way. His MT basically stood on his back and really got into his muscles. It was exactly what he needed. This was the first time he didn't complain about a thing with his service. Since his appointment was "early" and I tend to sleep in, I left him an envelope with $100 thinking it might be enough for the service + tip lol. It wasn't. Me being naive, I pay monthly a set amount unknown to me for my membership and I'm entitled to xx amount of hours of service per month. I just bring cash for tip and I'm done. I have no idea how much massage services are on the outside now days! I think he said the service was $100 and tipped $30? Something like that. Just to be safe, ask about prices beforehand to avoid an awkward situation... One day I will give this place a go for myself. 16th anni will be comin up soon so if there's no shutdown, I'll prob sched a couples date for just the two of us! Update to come. read more

My Husband and I called to make an appointment for the two of us today, Labor Day. We wanted the "PRESSURE FEET - COMBO 60MIN + THAI FOOT MASSAGE 30MIN - $110" package. I had Eric and my husband had On. They were amazing. We had side by side massages which I wasn't expecting. Eric asked where my problem area was and it was my lower back. He did a medium pressure massage that was the best. He worked on my lower back but paid attention to all my other problem areas. My neck and shoulders, my hips, and my calves. Love the stretching too. My husband loved On's massage too! We will definitely be back! read more

The massage therapist was kind and professional, but completely neglected the areas that were causing me pain (right deltoid, shoulders, calves, and feet). In addition to this issue, the room was extremely hot. Before the massage began, I communicated to the therapist my problem areas. I even increased my time from 60-90 minutes to ensure the therapist had enough time to address most, if not all the problems. I really wish I didn't because at the 50 minute mark, the only area that was heavily hit was my back. This was my first time to this location and will be my last. read more

After years of coming to see On, and regularly tipping 35%, I am sad that I have to leave this review. Let me start by saying that I have been a massage therapist for 10 years and counting, and I have been coming to WB semi regularly since 2018. Today I was insulted. When I arrived she seemed to not be interested in working on me. I am an athletic type who runs, climbs, hikes, and works out all the time, on top of working as a massage therapist. I look forward to my massage and I need quality work which is what I normally get here. During my session, at the point where I normally would be getting my back worked on lomi style with oil, she began to do shiatsu type work through the sheet. This style does not work for my needs and I need the long strokes over my muscles to iron them out and stimulate blood flow, nor do I find it relaxing. When I asked about the oil massage she told me I had too much body hair. It's true that I am a hairy person, but does that mean I don't deserve the same quality service as everyone else? Why after all these years is it suddenly a problem? Hair removal can be expensive, and shaving will cause skin problems for me, and also result in prickly hair for any therapist working on me, so that is really not an option either. As a massage therapist, I would NEVER tell my clients I don't want to massage them because of their body type. It is simply rude. If someone has body hair, you work the oil in a bit more, maybe use a little extra. You don't half-a** the work. I absolutely will notice when the quality of service decreases. After having to ask again and explain why I need/want the oil massage (which I am paying for and tipping well for) she did do the oil massage, but at this point the massage was ruined, as I was insulted by being told I'm not getting the usual massage because she doesn't feel like working on my body directly. I said thank you, I paid, I tipped as I always do, and left. Unfortunately, despite living 1/2 mile away, I will not be coming back, I will go where I am treated well and I will pay the higher price at, and yes I have a roster of quality therapists that I see. None of them have ever told me I have too much hair to get the same quality massage that everyone else gets. read more

First massage I have gotten in years. Ambiance was nice, very unexpected location but close to home for me. Eric was amazing!!! He asked me if I was having any specific issues...I was pretty much sore from neck to knee so he worked everything ... I mean everything and with perfect pressure, I do yoga and gym 5x a week and this reset my body. I will definitely be going back!!! read more

Again,No communication and no questions were asked this time! Having a good past experience with our couples massage I assumed we would get the same treatment as last time and I requested the same massage over the phone as received last time,with hot stone. This was a terrible experience and we will not be back! I will no longer refer people your way either. We both had a lot of pain and I don't like being walked on for over an hour having trouble breathing from the intense pressure is nothing therapeutic, I've had deep tissue before this was something terrible. read more

Highly recommend Eric. I called ahead to see if they accepted walk-ins and of course, they did. I got the 1 hr combo massage which I deeply regret! Should've gotten 90 min instead! After undressing, Eric asks the usual questions like if there's any recent injuries and how much pressure. He got to work and loosened me up. He applied the perfect amount of pressure and even focused on the spots I've mentioned. Normally most places they never really listened to me when I tell them exactly where it hurts and needs attention so Eric being a great listener is a plus! I'll definitely be back! read more

This review is on behalf of my husband. He went in yesterday for a last minute appointment for a 90 minute massage. He liked there wasn't a "list" of what body parts were covered under this time frame, but instead was a full body massage and geared toward focus/problem areas. His back and shoulders have been hurting for a long time since he experienced a work-related injury with carrying overly heavy things for days on end.. Eric was very accommodating to just what my husband needed, with him walking out looking like he just had the most blissful time of his life. He has had many massages before, and said by far this is the best one he's ever had. I will be bringing him back monthly/every few months to get the 90 minute massage from Eric. Thank you so much WB Massage for fitting him in last minute and being so kind & friendly throughout the whole process. read more

This was my first time getting a professional massage. I went primarily because my nephew and his girlfriend gifted me a certificate for Christmas. It was a very good experience and all the knots in my muscles got worked out. I'm feeling like a new man! I will be going back again. read more

All I have to say is "WOW"....No doubt BEST MASSAGE EVER!!!!...We usually get an acupuncture and cupping session from Jenna on the NS, but it was our Anniversary so I decided maybe we try something different... We walked in and the smell of "hippie" hits your nose and you realize they got their defusers on full blast with essential oils..."Leave here" sign so you have to take off your before you walk in the rooms...Get in and take off(clothes)...I wasn't sure what type of massage my Wyfe wanted so I wanted the lady to clarify...So I ask her and her reply was "DON'T WORRY YOU WON'T BE DISAPPOINTED"...#WINNING So face down ass up we go and then the "MAGIC" happens...NOPE No happy endings kind of place but shit I came close to it...She cracked bones I never even knew existed...She stretched muscles that wasn't ready to be stretched...AND she realigned my body and left me feeling BRAND NEW...I swear it felt like her thumbs were as big as her big toe...Either that or it was all elbows not so sure...But you can NEVER JUDGE A BOOK cause she was fun-sized AND packed a whole lotta mana...Aunty had action!...So worth it, I promise I do have one regret tho, I should've added a 30 min foot massage too, but next time can...And I can GUARANTEE that there will be a next time! read more

If you're fat or 6'7 and over 400lbs. you will be rejected without courtesy. The professionalism and demeanor we received from the hostess was uncalled for. When we walked in, they looked at me and the first thing they said was "oh, we have 400lb. weight limit." as if they assumed I weighed that much. We were here to spend our 1st year anniversary as husband and wife together to get a full blown massage 90min. massage and from the reviews we heard, we chose this location in our community instead of the hotels in town, but it became evident that people like these owners can be rude asf. and should learn to be kind how to approach others. I don't care if you call me fat, huge or anything because that's all child talk, but treat others like human beings with respect and kindness. This is Hawaii, this is Aloha, if you ain't got it, you should leave. read more

I've been to a bunch of massage places including a few of the Star Advertisers "Hawaii's Best" candidates and WB is superior and on the top of my list. Luck for me, they are located in my home town of Mililani! Awesome friendly service, convenient location with free parking and a staff of very knowledgeable massage therapist. I've been here 3 times with 3 different therapist and they were all great! The therapist here aren't weak like some of the other places; they use a nice amount of pressure and actually ask if you have a problematic area they should concentrate on unlike a lot of other places that just do the same routine over and over, regardless of where you're tense or hurting. Pricing is competitive with other places but I think WB's quality is a lot better. read more

When I arrive no one was at the front desk, I was getting antsy, then a dude came out and was on the phone. I was like oh no what did I get myself into. He had a straight face didn't smile at all, showed me to the room and told me to read the instructions in the basket. I was like puzzled, but being patient as I am always I followed what it said and laid on the bed. Phone kept ringing, he was multitasking obviously coz he was by himself. He was apologetic and I gave him the benefit of the doubt. As soon as he finally focused on me omg, everything changed I dosed off. He has such good and strong hands and I liked it. He was very gentle and you can really tell he knows what he was doing. He was very sincere and he understood my pain. He's a real gem and a keeper. I scheduled my next visit and can't wait to be back. This establishment is heavenly and highly recommended. read more

Awesome massage at a really good price. Easy location in Mililani with lots of parking. I got a 90 minute combination massage it mixes Thai and Lomi style massage. It cost about $110 with tax. Natt was my masseuse and she was excellent. I will definitely be back. read more

I've been to two chiropractors for back, shoulder, and neck pain. Did not really help. Went to WB Message thee times, and the third time was a charm. The first two was a Thai and Swedish massage which did not seem to help. Had a 90 min combination massage with stretch and medium swedish (I don't like deep tissue) and my pain was gone. On, the owner, did my massage and she was great...strong hands and good technique. And pricing was very reasonable compared to others establishments and location was convenient for me. I'll be back regularly. Thank you read more

Called WB on a Monday and she had an available slot Tuesday at noon. Business is clean and quiet and very professional. 90 min combination massage was amazing. Hot stones were included with a small amount of stretching to finish. Extremely recommend read more

I am so glad there is a massage spa in Mililani, because everywhere else is Aiea and further. This was actually the second time my husband and I came together. The first time we did a couple's massage, which was super relaxing and we even fell asleep. However, the second time around, we opted to do a Combination Massage. We also opted to close the sliding door between us because the last time we laughed when we heard each other's "ouch" and "ugh" noises from the knots they were trying to work from us. I think it's just me - and this isn't the masseuse's fault - but I think I'm just not made for Thai massages. If you like a lot of pressure and really getting those muscles worked out, the Thai combo massage is definitely a great choice. The girl that massaged me really got all those kinks and really worked my muscles to the max. My muscles are still store, but it's supposed to be a good thing! I think my next visit I'll go with the Swedish massage - a more gentler approach. The masseuse was also very attentive to check every few minutes if the pressure she applied was OK. I did ask for firm, hard pressure and boy, she did not disappoint. She even stepped on my back and cracked it for me (it was SOOO relieving to be honest). Nothing really hurts except my back, which I had asked her to focus on. The only downside, is we came at 2PM on a Monday. The businesses next door are still operating so sometimes you can hear them banging equipment and shuffling through the massage. But I would definitely spend the extra to do a 90 minute session. My husband and I for 90 minutes was $180 (that was with tip) and that's not bad at all! read more

Top notch massage , loved every minute. I just had rotator cuff surgery 3 weeks ago and was very scared to try getting a massage, but therapist was aware and attentive and made me feel at ease. I get massages all the time and im a therapist as well... consider myself pretty picky but no complaints here! Thanks ill be back soon read more

Second time here and still got the same first time experience. My massage therapist did an excellent job, he asked areas that needs more focus and he delivered. Pressure is just right, gentle touch and I didn't feel like I'm just getting tossed around. I've been to other places where I'd come out stressed, sore, and with even more tensed muscles from clenching thru the weird pain. I didn't catch his name because I'm busy melting away on the table. Place is clean and wth atmosphere is calming, this place is a gem! Same day appointment, 10 mins from home, I highly recommend!!! Looking forward to my next session. read more

THAT. WAS. AWESOME. Definitely don't judge a book by its cover.... inside was quite tranquil. I woke up very sore so I called when they opened at 10am & asked for a massage for 2. They were able to fit my husband and I in same day. We got a 1 hour Combo Massage (Thai/Structural + Swedish). It's $10 more than Swedish but I will NEVER go back to Swedish massages . I feel renewed and ready for the marathon on Sunday! read more

Called on a whim, when I was driving through mililani, they took me right in & give me an amazing combo massage. My back was super tense, so she did some stretches. Good pressure and good at communicating with me. I felt really comfortable and relaxed. I left happy and felt better. Really sweet girls and nice customer service. Loved the ginger tea afterwards. read more

Highly Recommended! This place should get 10 Stars! They really care! Went in for a couples combination massage and we both left very happy. Quick and easy to make an appointment. Very good customer service. Yes the parking lot is small, but welcome to Hawaii! More parking in 24 hour fitness parking lot. The place is very clean and well decorated. Your welcomed the moment you arrive. Got there a bit early for our appointment, so we sat in the comfortable chairs in the front waiting room. We were taken in right at our appointment time. Rooms were very clean. Nice aroma in the air opens up nasal passages and gets your breathing. The minute she started the massage I could feel she was really experienced and knew what she was doing. Was not only massaged, but stretched and adjusted at the same time. It's Body therapy! We've had many massages and with strong pressure, highly skilled hands, and the unique techniques we experienced at WB Massage left us relaxed, rejuvenated and wanting to come back for more. Money well spent, we'll be back soon for sure! read more

I did a walk-in and had a massage there. One of the best massages I ever had and I get them often for the last 18 years. I highly recommend this place read more

Probably one of the worst experiences I've had in a massage place. I'll give them two stars only because when I made my appointment they were super friendly and quick. Parking is very small and can get really busy. Also small stalls so you could get dinged easily if your car is big. I had an appointment and went in which she said I had a combination massage. The person that did mines was White, (not sure if there's a nicer way to say) but she was very weak and not putting as much pressure. Also i had asked to be worked on my shoulders and neck more and she didn't do that, she ended up working on my body parts equal amount of times. Like 10 minutes feet, 10 leg, 10 back etc. but from the beginning i said it was fine not to massage my legs and feet and more my upper back. Overall not very good, I then told a friend that sent her husband there and he had a completely different experience and different massage techniques but we paid for the same combination massage. After hearing that it disappointed me even more. Guess it is a hit or miss. read more

Amazzzzing! Awesome massage in a nice clean place. I did the 90 min combination massage (hot stone is included in 90 min massage). It was 90 minutes in complete bliss. Also, I always thought hot stone meant they just lay it on your back like you see in pictures but NOPE! They put oil or something on it and then they massage the hot stone in you. WOW. life.changer. I recommend doing a 90 minute massage, you will thank me later. Tawni was my masseuse and she was great! I would definitely recommend her. The one thing I wish the had was a fully enclosed room so that it was darker and more quiet. It's enclosed but the ceiling part is open so you can hear conversations or customers coming in. That doesn't take away from my 5 stars though. For the massage I got and the service, it was a great experience and can't wait to go back! read more

I have been coming to this establishment for quite some time and that speaks for itself. The amount of cracking that I heard come from my body was simply amazing. You always hear about folks talk having someone walk on their back and how amazing it is, well look no further. This massage will definitely get those deep knots that are hard to get to and will leave you feeling like you never felt before. If you are not fond of deep pressure, then I highly recommend that you state that. Just when you think you're done with the massage you get a good body stretch to loosen you up. This is not just a normal stretch either, you are twisted and turned and it feels amazing. I really enjoy the staff here. I have been coming to this establishment for some years now and am ashamed at myself for just now writing this review but the staff always remembers me when I come in and I have never had a bad experience them. They are always friendly and easy to talk to. read more

Never would've guessed this place was as amazing as it is because it's a few doors down from the gas station. I think I've had over a dozen massages here. Very good prices and very good masseuses. If you are looking to get the knots out this is the place. This is also the CLEANEST place and I feel very comfortable here. The bathroom is spotless and the massage tables are very new looking. The wall dividers do not go up to the ceiling so if there's parking lot noise you can hear it. I've never minded or had any issue. For a quick in and out massage treatment, stop in to WB. read more

Easy to book appointment, close to home and Eric did an awesome job. Definitely will be coming back here.

Well, after requesting a lomilomi massage at 8 prior spas, including 2 "high end" spas, I finally received a true lomilomi massage. Amazing doesn't even begin to describe how excellent it was. My therapist was Traya (my daughter had the owner, On, for a combination massage). Traya performed her excellent lomilomi technique. When she found knots or tight muscles, she switched to Thai style, loosened the knots, then reverted back to lomilomi. It felt so amazing that we came back the next day for longer sessions. Unfortunately, my daughter loved On's skillset and technique so much that she won't share. Ok by me, Traya definitely knows her modalities! The interior is very clean, pleasant and relaxing. The staff very polite and level of service is excellent. I liked it so much that I plan on making sessions at WB a weekly must. Thanks so much, On and Traya! read more

I love this place! Very friendly, very clean and they do a very good massage. I dont feel cheated on the time and I dont have to remind my masseuse every 10 minutes to please make it harder. This is my new massage place. i can recommend it to others. read more

Want to be transfigured into another space and time where your body doesn't hurt but instead feels completely relaxed and rejuvenated? Then come here! Ambiance is great, very clean, wonderful massage therapists and they even stood open late to accommodate me and my husband. Plus for being so close to home read more